John is a consummate real estate professional. I've had the pleasure of working with him a couple…read moreof times over the last 8 years. In the market downturn in 2009, John got us an offer within a couple weeks, was always honest and practical. Today, I closed on my former rental property. I say "I", but it was really John's team, and I couldn't be happier. They put together a renovation proposal and plan, managed all the work, got me top dollar in contract negotiations, and maintained the vacant property, while I was living and working on the other side of the country. I want to thank him and his team for making this a headache free experience.

I am writing this to warn anyone considering working with Rachel Patel and John Bailey. In a recent…read moretransaction, I believe Patel committed fraud, and her broker (Bailey) refused to make it right. While I am filing a lawsuit and plan to eventually recoup the money, to date, this has cost me over $1800. On December 8, 2024, I toured 3338 Peachtree Rd NE, Apt 1905 with Rachel Patel. I asked if there were any fees outside the rent. Rachel explicitly stated there were none. Based on this information, I filled out the application agreement on December 9, and was approved with a move-in date of January 1, 2025. There was a $1750 "reservation fee" and a $75 application fee required to submit the application. The $75 was non-refundable, but the $1750 was refundable unless I failed to execute the standard lease. When I finally received the lease on 12/17, it was materially different and not a standard lease. First, it included multiple undisclosed fees that directly conflicted with her verbal representation and the listing itself. These fees included a $350 pet fee, a move-in fee, and a rekey fee. Additionally, the lease contained an entire page at the end of "special stipulations" that were absurd and non-standard, essentially obligating me to repaint the entire apartment after one year of tenancy. I also found out by a little digging Patel lied about her involvement in the property. She was not just the broker; she was the owner (she is connected with the LLC listed as seller on the lease). Because the lease was non-standard and did not match up to her verbal representation, I had the right to refuse to sign and get the $1750 back. When I brought this up, Patel responded dismissively. She claimed the fees were normal and gave me 24 hours to agree to the lease or she would relist the property. This ultimatum directly contradicted the terms of the agreement, which provided until January 1 to finalize the lease. I then escalated my concerns to her broker, John Bailey, on December 22, outlining the non-standard terms and requesting either the removal of the special stipulations or a refund of my deposit. While he initially responded by waiving the move-in fee, he ignored my follow-up communications addressing my concerns with the non-standard special stipulations on the lease. As a result, I filed an ethics complaint with the Georgia Real Estate Commission regarding this experience. I strongly advise against working with Rachel Patel or John Bailey. Similar complaints can be found online, including a Yelp review describing a comparable situation where another individual lost $3,500. Patel is a nasty person who will get more and more demanding as the process goes on. In my opinion, she tries to take advantage of people. For example, she tried to get me to move my move-in date forward simply because she was leaving town and wanted more money. It was laughably unprofessional and I told her no. My advice is to not do business with either of these people.

I'm cringing as I write this because it's like letting out the best kept secret in property…read moremanagement. Out of state investors - your search is over. . . . Hayes, the owner, is a salt of the earth kind of person. He is reasonable, practical, ethical, and has high integrity. A true blessing to work with. Thank god we found him and his wonderful hardworking team. Crossing my fingers that they don't get inundated with new business too fast that they can't keep up with all the new demands. Having them makes owning investment real estate much simpler. After being swindled into paying way over market for an investment property in Rex, GA by Summit Asset Group in California. We were straddled with Relocation Realty as our property management company. Our HOA brought it to our attention that our property was a blight in the neighborhood and wasn't being managed at all by RR. Upon learning this, I contacted RR and asked for our tenants contact information, (fearing that they must be neglecting our tenants as well as our property). But they refused to give me their contact info saying that it was 'against their policy'. After reaching our tenants through snail mail, I learned that my suspicions were correct. I called RR and let them know that we were unhappy and the owner, Linda, offered to let us out of our contract with the disclaimer that I needed to give her the name of a new Property manager because she would not hand my property over to me/the owner.(!?!) However, when I attempted to accept her offer via email, she never replied or allowed me to exit without a huge penalty. Crazy lady. I was just about to fight this when I was diagnosed with cancer and a month or two later underwent a 12 hour surgery to remove a large tumor from my head. It took months to recover and then the treatments set me back even farther. It took almost a year for me to get my strength back and in the meantime, every month for a year our tenants paid their rent late. It made me worry but I was helpless to do anything about it. Finally, I got enough strength to reach out to RR and ask them not to charge our tenants the 15% late fee this month, (fearing that they must be over a barrel trying to make the rent each month and the late fee wasn't helping). Linda said "no" that it would be "against the law". Doubtful that she was telling me the truth, I picked up the phone and called DHC. Hayes was working late and picked up the phone. He said "Of course you can waive the late fee if you want to!". He even double checked for me. He answered a number of my questions and it was obvious that he was honest, good natured, had a positive sense of humor, was helpful, and just plain reasonable. I fired RR and hired DHC and have not had a single regret. The transition was super smooth, when I had a maintenance issue, (over Easter Weekend!) and I sent the request it was already taken care of by Monday!! Un-B-lievable!! Hayes is a great sounding board for rookie investors like me. This is the only property we own and Hayes and his team have been incredibly patient with all my questions. I feel so fortunate to have him on my team and much more relaxed knowing that he will help us to take care of our property and our tenants. Don't abuse him & his team or take advantage of their good nature!!

Pamela Mathis was very welcoming and straight forward very professional made sure everything was…read moreready on time for me and my family to move in she communicated with me very well and was patient with us being first time renters

I highly highly recommend Avalon. Tal and Jeanette are amazing from the moment they answer the…read morephone. I am eternally grateful for their breadth of knowledge in all things property management and property sale related. Tal is a member of an organization that gives him a unique insight and legal understanding of everything related to property rentals. He knows everything and more of what you would want him to know when dealing with tenants. If there is any company you want on your side, it's Avalon. They are prompt, kind, and financially very smart. The whole team is sharp which I appreciate. I did a lot of research before choosing them as I am an out of state homeowner in Georgia and I couldn't have been happier with the rental and eventual sale of our home. Thanks Tal! Thanks Jeanette!

I own a home in an East Cobb neighborhood where they manage a rental property, which is an eyesore…read moreof our community. They are are why rentals in a nice residential neighborhood are frowned on. They should be good neighbors and maintain their properties. Im sure their clients pay for this service.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

One of the main reasons I like Plantation Realty & Management is that they get results. I had…read moresomeone else trying to rent my place for 4 months with no possibilities. I went with Plantation and they had my place rented within two-weeks. I haven't had any issues with the tenant or with Plantation Realty. All of my dealings have been over the phone because I live 1,200 miles away from this home. I don't have any major or minor complaints just little aggravations that go with renting a house. I would recommend Plantation Realty and Management to family and friends. Justin Stutzman

Great People Great Company- Myles and Darrell will go out of their way to help their customers out!read more

My overall experience with Adoor was good, until it came time to end my lease. They notified me…read morethat my lease would not be renewed after only being there for 10 months. I paid my rent early every month and only ever had 2 repairs needed to the outside of the house due to landscapers. I understand the owner may be wanting to sell or take the property back over, but in my opinion, it is cruel to let someone get settled for a short time and then leave them looking for another place to live. You will never get to talk to an actual person. After I was notified that my lease was not being renewed, I tried to reach out and see if they would be interested in selling or upping my rent and all I ever got was an automated message. I also had questions about if they are wanting to sell if it would be possible for my lease to end early and move out earlier, but could never get in touch with a real person. I think that if the owners or a real person was receiving any of these messages that the answers may have been different. Overall, they seem like a good company, but I was dissatisfied with the lack of understanding and communication after being notified I would need to find another place to live.

Divina was very helpful in answering my questions about my move out. quick response and very…read moreknowledgeable!

By far the worst. I spent $8,500 moving to a high-end. Single family house in Buckhead very…read moreprestigious very nice house. They left me with no power and no finston yard it took the last second from the figure out the yard part. When I showed up today there was no power. Apparently the homeowners don't want to do a one-day . Overlapping on Georgia power. So when I show up for moving day there is zero power. I really need to utilize the garage but there is no power for the garage. Quadruple thumbs down on the homeowners and the property agency that runs their house!!!

I have been a renter with Clients 1st for over 4 years and have enjoyed the relationship with this…read moremanagement company. Their professionalism is outstanding. They are very responsive to all requests and issues. They are respectful of the the owners and at the same time of the clients. Janet and the staff remain very helpful regarding any problems that can arise over the length of the lease. They have worked with me happily with a few. Maintenance requests are followed-up expediently, and the work is very satisfactory. I have renewed for another year and anticipate another enjoyable experience.

Just want to commend Boundless Management for the wonderful service they provide! As a rental…read moretenant, sometimes it can be frustrating dealing with management companies when it comes to service requests or other concerns for the place you live. One way Boundless is proactive in this, is their quarterly inspections and property walk-throughs. I have had the pleasure of having Jamaal Carroll as my property manager and I admire his thoroughness and care when it comes to things that need to be done. His commitment to both my safety and comfort in my rental property is top notch and he will even see things that need addressing that I haven't. Just want to thank you Jamall for your eye for detail and I also want to Thank Tina for collectively working with the team to expedite any service requests! Thanks to the maintenance team, Juan and Adam for doing such a great job of repairing or replacing broken or non working items. I am comfortable and happy in my home because of the entire Boundless team! Kindest Regards, Julia Whetstone

The units at Waldo St are disgusting and probably riddled with mold due to the constant leaks and…read morelack of proper air conditioning. Make sure you don't want your deposit back if you rent with them, because they will do everything in their power to keep it from you! My closet had 0 shelves and all of the windows were painted shut, including in the kitchen with a GAS STOVE. So much shoddy work being done on these properties, I would truly look elsewhere. And they will respond to your maintenance request, but they will also do THE LEAST possible to "fix" your issue aka shut you up. Good riddance!