I met Adam almost 20 years ago, when he was starting out in real estate and following in his…read morefather's footsteps. He helped me a great deal with my part-time business of selling and buying homes after the real estate collapse of 2007. During that time, he was my reliable and honest real estate agent for about 15 homes. Throughout the buying process, we often discussed how much I should offer, and he was almost always the one pushing for a significantly lower price, even when that increased the chances that the transaction might fail and his commission would be reduced. He sold my house when I moved out of Atlanta in 2016, and he is my go-to real estate agent, with the statistics and experience to sell my rental house in Georgia.

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

This year we were facing the needs to find the new tenant in the most difficult in real-estate…read morebusiness period of the year- November month, the start of Holiday season. After a competitive analysis, we chose Platinum Property Management Services to work with us. Their professionalism and experience were immediately apparent. The back-office team quickly onboarded us into their system. The house was taken over by Jennifer (leasing V P), an experienced professional with wide ranging connections with service providers that we needed to get the house ready. She quickly provided us with estimates, saving us time and money on a number of projects. After a little more than a week, all of the issues in the house were fixed and the house was clean, shiny, welcoming and ready for the market! Immediately after, seasoned leasing agent Dede took it over. She created very compelling advertisement content and within two days pushed the house advertisement to the most visited real-estate websites on the market. Within a month and half from the date of our tenant's departure, the house was rented. And this during the lowest season in the real estate market! We are very impressed and appreciative of everything that Platinum has done for us and highly recommend them.

I normally don't leave reviews, but I feel this experience should be shared for transparency…read more I applied for a rental through this company, paid the required $75 application fee, and submitted extensive personal documentation, including proof of income, identification, and sensitive personal information required for the application process. I met the stated qualifications with a 600+ credit score, verified income exceeding 4-5x the rent, veteran status, and no criminal history or prior evictions. What was most disappointing was the lack of communication after everything was submitted. I had difficulty getting responses or updates regarding the status of the application after providing payment and highly sensitive personal documents. I understand companies have screening standards and may approve or deny applicants at their discretion. However, professionalism, communication, and transparency should still be expected -- especially when applicants are being asked to provide private personal and financial information. I hope this encourages better communication and professionalism for future applicants.

I am using Avalon to rent a home I own in Acworth.Carlos Vargas was very professional and was…read morealways prompt answering my questions and concerns.He is doing a great job and they should give him a Raise!!!

So far, I have worked with Mark he is everything I needed! He made managing my rental property easy…read moreand stress-free, and his knowledge of the local rental market is clear. This was my first experience with the team and I highly recommend him for anyone needing rental help. I am sure the rest of the team is wonderful too if they are anything like Mark was! Thanks again man!

My husband, daughter and I viewed a property on 2002 Smith Dr in Kennesaw and wow! We had a…read morehorrible experience. The driveway needs to be replaced before renting. The smell was absolutely horrid, my toddler cried and wanted to leave because of the stench and my husband couldn't even finish the tour! I cannot believe you all are allowing showings of the property with such a pungent odor and the driveway being the way that it is. After speaking with Tammy she informed us the driveway will not be repaired "...it's not in the budget..." for them to fix and the smell will not be eliminated until the property "...does not rent..." my family and I will be looking elsewhere. This house is 100% not ready to rent, especially not for the $1,400.

Terrible company to work with as a renter. Rented a private home from them. Every year they did a…read morehome inspection I would be complimented that my home looked amazing and looked like a model home. At move out they charge me crazy fees the same dollar amount as my deposit. They charged for a light bulb? Really? I can't wait to have my day in court with these crooks. Edit: 100% was a resident. Typical, deny even knowing the people you screw over. Classy.

We had the opportunity to work directly with Olga Palmer, and she was extremely responsive, highly…read moredetail-oriented, and consistently kept our best interests in mind. She worked closely with the contractors to ensure all necessary updates were addressed in a timely manner. I would highly recommend both Olga and the company. Thank you.

I'm a landlord of a single family house in the Atlanta area. For the past 3 months, their…read moremaintenance department told me the house needed urgent deck and interior ceiling stain repair. Due to medical reasons (brain injury), I did not respond. On March 17, they emailed me to say if I didn't deposit $4600 to cover the work, they'd do it and stop forwarding rent payment. So I sent the funds and approval. Since then, no work has been done. I've asked repeatedly when it would start, with no response. RW kept telling me how urgent the work was - but once they got my money, suddenly the urgency is gone. I am talking to my real estate attorney about this today (4/13). If the tenant is injured due to work RW didn't do despite being required to by contract, that liability is with RW. Last Year RW was bought by a Japanese real estate company. Don't know if that's why their service is so poor, but not surprising.

Adrian is great to work with. It's been since 2010 that I have entrusted the care of my home to…read moreFlackwell Property Management. Our relationship has been via email and phone since I'm out of state, and if there is an issue that arises, I'm informed promptly. I have not had a problem with tenants or property management. All the details are handled by Adrian and his team, which is a great relief for me. Having Adrian as my property manager is a great decision. I would highly recommend Flackwell Property Management.

We had to leave our property in the middle of a kitchen renovation to move across the country. We…read moreare so thankful that we have Adrian taking care of our investment and handling the details that would have been impossible for us from such a distance. He finished up the reno and rented our house for us quickly and painlessly AND we are renting our home for more than we had originally planned. He found fabulous tenants and he handles everything on that end without a hitch. His fees are so reasonable. We HIGHLY recommend doing business with Flackwell Property Management.