The owner of Maize Restoration does not take criticism well. It seems he's figured out how to scrub or bury negative reviews on Google--where his profile looks positive--while the more authentic reviews on Yelp.com tell a very different story. Shame on Google for allowing negative reviews to be deleted. The contractor license number he lists (#192899) is not registered to him or his company!! A quick search on the official Massachusetts contractor portal (https://contractorhub.mass.gov/s/hic-contractor-search) shows that this license belongs to a completely different company elsewhere in the state, not in Framingham. That alone should be a serious red flag. My wife and I paid nearly $15,000 for what was sold as a "Comprehensive Project Evaluation," which was supposed to include architectural plans, engineering, cost analysis, and fully rendered 3D designs. Instead, all we got was one useless Zoom call, no plans, no engineering, and an inflated proposal padded with double charges and outrageous labor rates (for example, $130 for just two hours to hang a mirror). What we ended up with was nothing of value for our money: shady paperwork, inflated fees, and dishonest practices. If you are considering doing business with this company, take this as your warning: don't let him fool you. Run. read more

Maize Restoration & Remodeling - General Contractors Near Me - Framingham, Massachusetts

DO NOT HIRE. We should have known after they no-showed our pre-construction meeting. But at that point we had shelled out $5500 for a "comprehensive project evaluation" where the owner Chase didn't listen at all to what we wanted and we felt stuck going forward or we would lose our $. We were supposed to be under contractor Eddie but at the last minute were switched to Chase's little brother, Andrew, as the contractor, and let me just say, his online reviews spoke for themselves and I should have refused to work with him. Not that he ever really showed up to check on things after the first week and didn't communicate how we asked him to (email) until after the project was basically done. But he made a fuss when I communicated with the subcontractors who were constantly in my house bothering me with questions while I was trying to work from home and when he wouldn't respond to me. He regularly forgot to invoice us, and still hasn't sent us our last invoice despite our project being "finished" 3 months ago. We had problems with basically every subcontractor. Plumber's apprentice didn't listen to his boss and cut a hole in the middle of our closet floor before double checking what the plan was or talking about alternatives. Didn't tell us what he was doing or when, so we weren't able to move all of our baby gifts and he just did his work on top of our unborn baby's clothes and toys getting spray foam and debris all over everything. Ruined the stain on the wood floor of the closet too and just generally made a mess around the house everywhere he went. We really liked how thorough the electrician was at first and ended up having to expand the scope of the work to remediate our remaining knob and tube which we were happy to get done. But then he showed up unannounced weeks after the project had been substantially completed to finish one last small thing and used our spare key to let himself into our house and didn't say ANYTHING until he was standing behind me at my office door and I was in the middle of a visit with a patient, whoaaa boy THAT IS ABSOLUTELY NOT OKAY. We were supposed to have a $700+ final cleaning the day before our housewarming party to show off the new bathroom, confirmed by Andrew himself and guess who no-showed that too?? My family spent 12 hours cleaning up all of the construction area and then Andrew had the nerve to say we weren't supposed to have a cleaning that day. We had the email records of him confirming the date and time of the cleaning which is why I had demanded to communicate through email in the first place because Andrew couldn't keep track of anything. He blamed the Tile Shop for losing our order because it took him over a month to pay for it and get it processed. After the project was "substantially completed" we were asked to provide a punch list of the things that needed to be finished or fixed, so we did, and my husband spoke with Andrew and came to an agreement about how and what would be handled. Andrew and Julio then came and did 2 of the 5 things agreed upon, ruined the stain on our hand-built antique vanity in the process and broke the wires on our brand new washing machine stacker kit rendering the unit controls unusable. Andrew then proceeded to ignore two emails over the course of the month asking when they were coming back to finish things. Nelson and his team were the only good thing about this project. Nelson's eye for detail caught things (like a really bad paint job) before I could even bring it up, and he was consistently paying attention to things that needed to be fixed. He truly cared about the outcome of the project whereas Andrew clearly did not and Chase was not involved at all despite being copied on every text and email. I think I can sum up Maize's overall ineptitude and lack of attention to detail by telling you that they put up a construction advertisement sign several weeks after the project was done, in our NEIGHBORS yard instead of ours. Not that I would want to advertise their work even if they had gotten it right. read more

My project was simpler than most. Rather than remodeling or renovation, I needed an EV charge point installed at my house in Brookline. The job took just an afternoon, but it took time to examine the property and assess the electrical capacity of the house, explain to me the various equipment options and then to schedule the work around my travel. The electrician, Chris Molino, was topnotch. He worked efficiently and confidently, exlainig everything very clearly. The whole transaction with him and Maize was friendly and accomodating. Couldn;t ask for more. read more

My kitchen is already falling apart even though the work was recently completed. The installer had incorrectly glued the baseboard. My counter tops also do not match. I can overlook this issue however we paid too much money for the work to fall apart within two months of completion. The contractor never inspected the finished product. The subcontract who "supervised" the work was left inspect his work. We were treated like fools as if they were doing a favor by redoing our kitchen. We did ask for more work to be done than was in our contract however paid in cash for this work to be completed. read more

Maize Restoration & Remodeling - the kitchen floor - General Contractors Near Me - Framingham, Massachusetts

This company is awesome! Chase, Andrew and Sandy were so great to work with and always on top of things. Their team of contractors were amazing and did great work. Everything was on budget, timely and done very professionally. No matter what time of day it was, someone was able to get back to us within the hour. They offered great advise on what would be the most cost affective options. I would highly recommend them. read more

Maize completed a bathroom renovation and shower addition for us this winter. Their staff and sub contractors were professional and always friendly. Everyone went out of their way to accommodate our needs. The carpenters did excellent work and even cleaned up at the end of each day, including some very long days. We were kept informed of daily scheduling and work flow. Our site manager Carlos was great. Jennifer who coordinates the scheduling is outstanding. Our job was completed within the short time frame we agreed on when we signed our contract. Construction is never easy. This was a remarkably good experience. read more

I hired Maize to do a full Kitchen & Bathroom remodel. They started with the bathroom. Like Kavi & Lisa I had one problem after another. First the bathroom that was supposed to take a few weeks turned into a few months. The quality of the work was terrible by both Maize & their subcontractors. They replaced the tile in the shower three times before I finally had enough and kicked them out of my house. Initially I just wanted the money they legit owed me and I was on my way. But after getting the runaround from Chaise I hired an lawyer. In the end I got the money they owed me plus $14K to have the bathroom done correctly. By the way, many of the reviews on Google are bogus as are many of the pictures of their work. Don't use them! Find another contractor. You'll be glad you did. read more

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They rang me to bid on a bathroom remodel and wanted to swing by on a weekday. Not the best, but not unusual. So we made an appointment and I hung back from work. They were a no show. No call. Didn't pick up the phone when I called. Not a good look. read more

Maize Restoration is a fun name for a business that does the type of work that needs to be restored as soon as they leave the building. I recently wrapped up an 18 month ordeal with this company, and the day it was over was one of the happiest days of my life. This was supposed to be a 6 month project. At one point during our mess of a transaction I promised to not leave a negative review and I promised to keep the lawyers out of the transaction, all they had to do was fix the mistakes and finish by a certain deadline. That was the 5th second chance I gave them, and they didn't take it. Chase (Andrew?) Piedra first came out on site in October of 2018 to look at the job. I provided the floor plan, the materials list, a chronological project plan, and insulation details from a Building Science Corp. publication. He subbed the demo and rough construction to a crew that received NONE of those documents, and they immediately began to butcher the install. I rang the alarm, and they didn't fix the problem. I kept ringing the alarm, and they kept building on top of their mistakes. They just didn't care, and kept doing sloppy work. I witnessed his crew install a replacement window direct to studs with ZERO flashing, erect walls in the wrong place, cut indiscriminately into structural members of the house. He sent a carpet installer out who just couldn't figure out how to install carpet on stairs. The crew physically ripped the thousand dollar central vac off the wall because they don't own any screwdrivers, and it took him 6+ months to decide he needed to hire somebody to fix it. The finish carpentry work was atrocious, none of the corners lined up, the windows were installed crooked, they lost the trim kits for the dryer box, they butchered the spacing of bathroom vanity lighting. They went through at least 3 different sets of both plumbers and electricians, who each couldn't figure out the last person's work. They damaged the oil supply line to the furnace, causing a no heat situation in a house with 2 small children in the middle of the winter. They didn't control dust, which clogged up the furnace, triggered the fire alarm early one morning, and again we had a no heat situation. They constantly promised to fix mistakes, and promptly forgot those conversations. I never witnessed them take notes or attempt to do anything other than just sound sincere. That was their speciality, sounding sincere. At one point in the project, they claimed that the entire crew "quit" and that they were going to sue that subcontractor. Days later their electrician called me asking WTF is going on, and he insisted he didn't quit and wasn't even paid. What followed that was 4 months of Chase, Scott, and Brian avoiding my calls and not showing up to get anything done. Eventually Chase found another sub who did good drywall work and fixed some of the mistakes from the crew before him, but unfortunately their finish quality was still below the handyman level. They installed a stair hand rail in an unsafe way. They didn't understand how hinges work, so instead of using the provided cabinet door to cover an electrical panel, they cut a hollow-core door in half and mounted it half way up the wall. They lied to the building department during the process, claiming that their sub-par work was pre-existing to both avoid paying the permit fee and to avoid scrutiny on their terrible workmanship. There's more, but I'll spare you and myself the pain of reliving my experience with Maize. read more

The last two reviews here are pretty damning against Maize. If we had read about them when we were looking to remodel our house back in late 2018, they would likely have weighed heavily on our decision to work with Maize for sure. But hire them we did and after the past 15 months of major renovations we are glad that we did. Overall, they are reliable, do good work, and we are happy with the outcome. Make no mistakes, there were issues that came up from time to time. What construction project doesn't? In our experience the Maize crew took care of issues that arose to our satisfaction. In the end, that's the important thing. We would hire them again. read more

We installed 2 skylights and did our entire roof. We also took advantage of the up front consultation, which was very valuable. You get a detailed quote and lay out exactly what is included, and just as importantly, what is not included in the project. Communication was easy and the project was done on time and on budget. I'll gladly hire Maize again read more

Made an appointment for their designer to drop by our house for a kitchen remodel, and my wife and I took time off to meet them. They were a no call, no show. Wouldn't work with them. read more

We hired Maize to demolish the kitchen in our 1913 home down to the studs, remove a load bearing wall and install a beam. Chase was easy to communicate with via text, always responded promptly, and kept us abreast of every step of the process. Even though my husband and I are DIYing much of the remainder of the project, Chase was extremely helpful and willing to answer any questions we had about our next steps. If we could, we would have been happy to have hired Maize to finish out the work. We will definitely keep them in mind for future home projects! read more

We decided to remodel our spacious 3rd floor attic into a master bed/bath suite as we are expecting and needed more space. We got 3 quotes and Maize was on the higher end of quotes but we went with them as we appreciated the perceived professionalism when meeting with Chase (owner). We both work full time and I was 5 months pregnant and did not want to think or have do to much once the project was underway. Chase led us to believe that their scope of work and their online schedule (BuildTrend) would be all we need and this would be an easy, quick project. We paid more to have a no hassle remodel. In reality, the last 3 months were unbelievably stressful and every day we felt like we were completely taken advantage of by what I can only say is an unprofessional, non-communicative group of frat boys. The job was finally done and we are mostly happy with the final results, although there is no way the material and job was worth the money we paid, nor did we get away with not having to be there almost daily to meet and talk to the workers as no one seemed to have a clue as to what they were doing. If we look too closely, we see so many mistakes but we just have to live with them as having Maize in our lives for even another minute is not worth it. First, the job was pushed 2 weeks out. We were told about the 1st week and accepted it. Then we had our "pre-start" meeting with the team and were told they were starting another week later (again I was pregnant and was wanting this done ASAP). The team, minus Chase, was confused as they did not know the original start date. This should have been the start of us being concerned about communication but we accepted the later date at we were told they would still finish in plenty of time. The pre-start meeting was a series of dumb questions like "can they smoke in our home or listen to music". They did not seem interested in doing a walk through as these guys never saw the proposed work area. It became clear that despite the scope of work being laid out, these guys were clueless about what we wanted done and had discussed with Chase. Scott, someone who's role was not clear (project manager?) and may be the most useless person around, liked to blame the issues on us because we did not use their architect and would complain every time we asked him to come and talk about the job. Last time I saw him was the Thursday before Labor Day when he said he would check in next week. Never heard or saw him again and the project finished over a month later. He and Chase basically stopped answering text and phone calls as the project neared the end and we had issues. Daniel was our lead construction person and was in charge of the crew and the other team members (electrician/plumber/insulation). He was a really good guy who was stuck under the constraints put on him by Maize. They were working on another job at the same time and this seemed to take them away from us a lot. There would be days no one would show at all for no reason. The online schedule was never updated as promised and we had to push to get them to our site regularly. There seemed to be a lot of in-fighting with Maize and Daniel which we were stuck in the middle, each blaming the other for the lack of progress. The electrician was terrible and a liar. He told everyone that the city had a long wait-list for inspection. We did nothing for 1 week waiting for the initial electrical inspection. I finally called the city to see if I could get things moving and was told by the city the electrician had outstanding issues that needed to be resolved and that was why they could not come. 1 week lost and we received no apology. Once that was resolved we were able to move forward but everything was a question and an increased cost. The plumber was pretty terrible as well. Blamed us for choosing cheap fixtures (we didn't) as the reason we had no water pressure in the shower however my husband was able to figure out it was sediment that was causing the problem...the plumber was clueless. Oh, they were quick to increase the price on something that was unexpected and needed to be fixed but never thought about decreasing the cost of things that could not be done (i.e. remove a wall that turned out to be load baring) unless we called them out on it. Another issue was they tore down walls but would not paint them. Chase said they would only paint the area that was "touched" and would paint it the same color. Well, that paint color was over 10 years old, not chosen or purchased by us and we did not have it. We fought but lost and had to pay extra for the walls to be completely painted over even though this should have been covered. The project went over time and over budget. Chase would only email looking for money, even before it was scheduled to be due. Please take this review seriously and stay away. These guys are not worth it and you are better off with anyone else. read more

We met Chase at the New England Home Show and spoke with him about several projects we were looking for help with (full bathroom renovation, minor kitchen renovation and a bedroom conversion). He told us Maize is full service and could manage all of these projects. We scheduled an appointment for him to come to our condo the following week to look at the space and give us a quote. My husband and I cleared our schedules for the morning of the appointment and stayed back from work to be there. Chase was a no call, no show. Looking at the reviews, it seems like this is how this company operates. Mind boggling to me that he'd waste the time and money to rent a booth at the Home Show only to completely blow off prospective customers. If this is how they treat you when they're trying to earn your business, I can't imagine how unreliable they are once the work commences. Definitely do not recommend. read more

Maize did a fantastic job on our custom home build. My family and I are very happy with our new home. The whole process was really good, communication was the best! Chase and his team were professional and very detail oriented from the beginning all the way through the end of our project. I highly recommend Maize Restoration & Remodeling! read more

We recently hired Maize to redo two bathrooms and install a dehumidification system in our older home. They did a great job, with great communication and execution by both the president Chase and our project manager Pete. We'd be happy to use them again. read more

Did not want to honor their warrenty on the roof they placed on my house. I have shingles falling off, holes and leaks. A bunch of crooks trying to get a dollar wherever they can. Never doing business with them again. read more

We were first introduced to Maize restoration at the home show and we made an appointment to meet at our home. Chase arrived on time in March and was very nice when we discussed our deck replacement and ideas. He also expressed his ideas and we talked about styles and materials which we chose. He then gave us a verbal idea of price and we said we would get together again after we thought about it. At our next meeting he had some better ideas and we agreed on all materials and style. At our third meeting he came to us with a price that was $11,000 more than what we talked about and we knew it was over the budget. After we discussed it again, we pulled together and decided we wanted the deck of our dreams and went over our budget, agreeing to the project. There were never any plans of the new deck presented at the time of agreement. The next experience was the demolition of the old deck. The work crew came and began demolition on May 25 2017. They worked well and quick. (Problem#1) There was no thought when the large upper deck fell to pull it away from the house. When it fell, it broke parts of the siding and a hose reel which they agreed to repair or replace. The demo was completed two weeks later and we then had to place a phone call to see what was next. The footing subcontractor arrived. (Problem # 2) From the moment he stepped onto the property this subcontractor was very aggressive like he didn't want to be there. An employee of Maize restoration was on site and asked me (the home owner) how to get the 1000lbs machine up a two foot wall. We explained how and so the destruction began. The yard was ripped up by the machine with no regard and landscaping timbers were removed for the subcontractors convenience. When the Maize employee approached him the subcontractor was aggressive. In the process of all this, the posts which the whole job would be built on were installed in the wrong places due to ease for the subcontractor. The depths were not correct. The Maize employee reached out to Chase and he spoke with the subcontractor and the owner of the post co. to reel in his angry employee. Chase NEVER came on sight for this problem and allowed the project to move forward not verifying where the post would go. After it was done I talked to Chase about it and he listened to my concerns kindly and said "well he is just a caveman" and not to worry about it. We said he is representing your company and he just apologized with very little regard. Next was the framing which the Maize employee that was running the job was very verbal about his discontent with his employ with the company, which you never really want to hear about a company you just hired. However, he did a good job on the framing. (Problem#3) In the process of the framing, a nail pierced a heating line which we (the home owners) caught and drained down before any real damage happened. The employee was very sorry and would arrange repair which they did, but this entailed opening up soffits and removing blown in insulation but it was repaired (more unnecessary stress). In the process of framing is where we began to see issues with the posts and there placement. Through the process, there was no true discussion on HOW we would use the space on or under the deck where storage and motorcycle would be stored. 6 of the posts had to be removed and relocated that a newly poured concrete slab had to be broken through and patched, the patches stood out like a sore thumb (more stress for a lack of planning and discussion). At this point our discontent became apparent, once again an apology with no true regard, through all of this payment was asked about which seemed more important than the quality they boasted about on their website. Next came the decking and railing system. As the decking went down we began to notice the alignment of the ends of the deck boards were different, one shorter than the next. Not even when we asked that they be repaired or replaced, we asked where the supervision is and the quality you boast about. At this point we (the home owners) then scrutinized everything and quality checked at a constant. The railing posts did not line up and the railings had to be realigned. The posts were loose in 5 places. We would not let up until repairs were satisfactory. The upper platform had massive sway in it, which from the beginning we said we did not want. Through many attempts it was solved. Once again we (the home owners) suggested on function and astatically pleasing, which they found a challenge but they did accomplish. Throughout the job there was never a portable restroom placed on the site. The workers were urinating next to the dumpster which began to smell until it rained. There are no words for this. If chosen Maize restoration must be supervised by the home owner to make sure you are getting what you want and what you pay for. All in all we have the deck of our dreams but there are still many flaws. read more