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    Elite Installations

    3.6 (23 reviews)
    Open 8:00 am - 7:00 pm

    Services - Elite Installations

    Bathroom remodeling

    Building additions

    Deck construction

    7 More Services

    Deck repair

    Deck replacement

    Floor installation

    Floor repair

    Floor restoration

    Kitchen remodeling

    Remodeling

    Elite Installations Photos

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    the underside of a ceiling venter

    As you probably see this review is pretty big, it is just a small part of what we have experienced.Please, read it if you don't want to spend tons of $ and at the end to get BIG DISAPPOINTMENT!!!!! The "journey" with Elite Installation started Dec.2021.Andrea was so nice and responsive until we paid deposit and sign a contract.I met with Jerry and this initial visit took literally 2min.Our project is Bathroom renovation-converting bathtub to a walking shower.I was told by him that they are very busy and they will start the job April 2022.I understand this is an estimate, but the actual work started mid June 2022, after multiple postponements and countless text msgs and phone calls.If some how I get Andrea to pick up the phone she always comes with a excuse-COVID, "very busy", "you are next,I promise","Do not worry my friend, we will take care of you".My favorite is COVID, she used it one more time as an excuse.I should mention that I was dealing with 3 different Elite employees /project admins!!! We are only 6 months into the "Journey".We have been told that the project wit take about 8 weeks.Not bad!!!!They show up 2 days-next 3 no show.Next week not a single day, next week just dropping some materials and etc.,but they always send you a new bill!!!!.Three months after the start we have paid 80% of the cost and the job was done no more then 40%!!If you skip a payment Andrea was starting to call/text."We are almost done, this is easy, this is easy ..."We are 3 months in now without the bathroom!!! They also did couple of plumbing changes that was not on their own plan and my wish too.They never mentioned it and I was not informed too.They just show up without notice, and not only that, they install different style fixtures(we made our selection choice months ago).They even install some of them on the wrong wall and etc.This can easily be fixed with one phone call!!Nope!!Poor Kim(Project Administrator)had to apologize hundred times!!! Tile installation poor.I will also attach some pics for you to see. Unacceptable job.Plastering/painting job also very sloppy.They had to redo it couple of times.Very unprofessional. We are only 5 months into the "Bath renovation" and we only had a toilet functioning!!!!The sliding shower door is the TOP OF THE CAKE!!!They come for a template and after that I find(surprisingly) that another glass door company will do our shower doors and mirror.I was told that they work with Oasis shower door and I went 8 months ago to their show room in Weymouth and choose a door style and hardware!!!!Finally we got Oasis to come and template the doors. Oasis shower door deserve another "GOOD"review too, but this is a different story. Six more weeks for Oasis to fabricate the doors!!!And guess what?We got the shower doors installed but with the wrong hardware/handle!!!Another round of phone calls/texts!!In the meantime we had a pretty bad leak under the sliding panel.Another round of phone calls/text, trip to Oasis and etc.Andrea and Jerri refused to give me Oasis contacts, so I can find out on my own. According to Andrea and Kim the right handle panel is ordered, we never got the right one.After some adjustment done by Oasis we still had a leak. Literarily poodles!! The only smooth, easy was dealing with Maks from Superior stone(highly recommend him), witch Elite is using as a subcontractor.He installed the vanity top and couple more details in the shower, very professional and responsive. Three days before Christmas I paid my balance.ONE YEAR AFTER THE SAGA STARTED!PLEASE STAY FAR,FAR AWAY FROM THIS GUYS!

    a text message that reads we have everything but it's too cold we can start the interior work

    Wish there is 0 star option! Don't work with this contractor if you want your project done. Horrible experience for us. Our window and door replacement project hasn't started after signing a contract and paid deposit in August 2020. Andrea found all excuses to delay the project let us believe they will get the job done. Now she told us that they are not in business anymore so they are not letting to work on our project!!!

    a walk in shower with a bench

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    Business owner information

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    Andrea R.

    Thank you Kathy, always a pleasure to work for you.

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    Ask the Community - Elite Installations

    Review Highlights - Elite Installations

    Elite installations (Andrea) helped talk me off the ledge and helped me choose a new stain that would coordinate with our floors.

    Mentioned in 12 reviews

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    Boston Framers - Azek Timbertech MARITIME GRAY Deck

    Boston Framers

    (93 reviews)

    Henrique and his team did a great job reframing and refinishing the sunroom on my newly purchased…read morehouse. The walls and floors had bad rotting and damage due to the previous owners' neglect. Henrique and his fixed the damage, made the room much more weatherproof, and made the inside far far nicer than it was before. Henrique also had great suggestions on how to improve, rather than just repair. My wife and I are extremely happy with how everything turned out.

    Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

    Elite Installations - flooring - Updated May 2026

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