Terrific job done by Boston Framers!…read more We had contacted seven other contractors before getting such a positive response from Boston Framers. Our initial inquiry was sent on a Saturday, but the owner, Ruy Barbosa, replied within an hour. He met us the following workday to go over our needs and discussed various options. He projected confidence at being able to renovate our deck yet maintain its overall look. He was willing to work with us and the city's historic commission to preserve some key features of the deck. During the course of the work, Ruy and his staff were responsive to questions or changes that we requested. Communication with them was great. They were eager to please us and found ways to make the project stay on-time and within budget, even when curve balls were thrown at them. Overall, they renovated our dilapidated deck boards with composite flooring. They removed heavy railings and pillars, completely overhauled the structural supports, installed the composite flooring and finally replaced the railings & pillars. Additionally, we had them pressure wash and paint the deck. The cost associated with the structural supports and flooring was very much in line with what we believed was reasonable. We liked their work so much that they have also redone our rear porch & steps. Currently we are waiting on estimates for three more home projects. Before and after photos attached

Brutal experience with them back in 2022-2024. Would take weeks and, more than once, even months…read moreto get them to come back and do any work (see screenshots of my text interactions with them -- note the dates). They were supposed to build a new rubber roof. It started leaking on 3 separate occasions (which btw was never fully fixed -- we moved on to different contractors who did address the issues). And like I said, it would take months for them to actually come back and attempt to fix anything. Often they'd come by, look at the damage, then I wouldn't hear from them for multiple weeks. Meanwhile, more damage continues to accrue to the walls and ceilings. The internal fixes they applied for the water damage were just patch jobs. They just plastered and painted over. Meanwhile, the insulation behind the wall was soaked and accrued black mold that we had to address later. Also worth pointing out a major blunder at the beginning of the project (see attached videos and pics). They opened up the roof, and left it open for multiple days without doing any work. Well of course a major rainstorm came by (which was on the weather forecast well in advance). Alll that water poured into the house in the middle of the night setting off fire alarms. It was a nightmare to deal with on my end.

John's done several jobs for us and is always professional. He's transparent about what options are…read moreavailable and how much things will cost. He's also very clear about how long things will take and what delays are possible. He made sure we wouldn't be living with a half finished project, which was such a relief!

From the owner: Great quality work, honest, hard working and responsible read more

Horrible experience. Waited 4 months and over $2,000 paid for no results. Cancelled contract and…read moreonly received a few hundred dollars back. The guy speaks and writes in meaningless run on sentences with complete bs excuses. Avoid him like the plague. Yelp should allow for no stars as a rating.

Creative decks, Steve and Scott, are awesome. Their work is top notch, but the thing that amazes me…read moremost is their customer service. Steve's communication always let me know when or what was happening on the project. His follow up will leave you wondering why all contractors can't do this. The finished deck is fabulous and came in on budget. Can not recommend Creative decks enough.

Amazing work. They were fast, responsive,and did a great job. The railing for our front stoop is…read moreexactly what we wanted- highly recommend!

Designed our front entrance railings like we wanted and responsive with clear written explanations.read more

We're putting our house on the market and needed our ceiling painted to clean up water spots, so we…read morereached out to many businesses to help. We got a prompt response from Crown Home Improvement and the owner took the time to come up and paint the ceiling himself because of our short turnaround time. He was super courteous, very polite, and professional. Not only did he help us move the furniture but he was friendly, thorough and meticulous. The ceilings look great and fresh!

I hired Crown Home Improvement in summer 2020 to repair some minor roof damage from a recent…read morewindstorm. Douglas showed up immediately, provided a very timely estimate, and was able to get started on the work very soon thereafter. From initial consultation to start of the work, everything was smooth and very simple - he explained very clearly what was needed and kept making sure I had no questions. During the same visit, as he was assessing the roof on my garage, he inquired if I ever considered a skylight for the bonus room. In like manner, he had an assessment and estimate in my hands and, after I agreed, likewise made a point to begin the work as soon as he could. I've attached pictures to show progress. I am beyond pleased with the final product. Not only did they install a beautiful skylight, they repainted the rest of the wall to match and the finished work looks as if it were installed as part of the original bonus room. Douglas and his team clearly know roofing, windows, and framing. And their skills back up their work. To make things even better, when a subsequent wind & rain storm resulted in a few drips on the sides of the skylight, Douglas and team were back within days to reassess their work - they removed the skylight, re-checked and shored up the lining, and reinstalled the window in less than a day at no additional cost. Douglas and his company stand by their word and their work. It is a lost attribute in this world of service-providers, and thus working with them was refreshing. Looking forward to the next project where I can bring them in.