I didn't end up using this company because they determined they couldn't fix my problem, but my experience with them was top notch from start to finish. I requested a quote to have my front door and French door fixed and sent over some photos. Having a background in both structural engineering and construction, I knew this would be a bit of a challenging fix. Unlike other vendors I reached out to for a quote where I sent photos and was provided an estimate without a site visit, D'Mitri and team were transparent and said they couldn't make a detailed assessment based on the photos so sent someone out to visit. Once on site, the technician evaluated the issue, took photos, and was upfront in acknowledging this was a complex issue that he wasn't able to handle, but would discuss with the team. They determined that this was out of their area of expertise. What I really valued was 1) prompt and clear communication - they left email, texts, and calls to make sure I was informed and 2) they knew their limits. I've had too many poor experiences of contractors who say they're able to do a job only to realize they're in over their heads once they start the project and are asking for additional funds because their estimates were way off. While I can't speak to the quality of work, they left a great impression on me and will be keeping them on the books in case I need another home repair. read more

Positive - communication and punctual. Work was good, but not great. Left small debris in a box and didn't tell me. Overall cost of fixing up a closet and securing to the wall was 50% more than the initial estimate. Not sure if I will use them again. read more

Patrick from Maintenance Pro was sent to our residence to address our maintenance request, he arrived on time accordingly, knocked on our door and greeted us with a very friendly smile. We brought him in and showed him the area of our issue, he immediately got to work smiling and talking with us while never wavering from his task. I commend Maintenance Pro for having the insight to hire an individual with the maintenance knowledge and adeptness to accomplish the task at hand. Thank you Patrick. read more

I give this company 1 star because although I called them twice (a week apart) and left messages as the recording instructed, no one ever bothered to call me back. If they didn't want the job, it would have been polite to call and let me know so I could look for someone else. This company was recommended by SmartSlydr as a company who installs their device, but I guess not. read more

Few work around the house including installing a new faucet, fixing screen door, installing monitors were done by Gerardo. He was extremely professional. He completed the job neatly and efficiently within an hour. Great service. Looking forward to hire them again. read more

Patrick did a great job fixing a closet door & resealing a shower. He is very efficient, very friendly and professional. He explained everything he was doing and was able to fix the problem quickly. Highly recommend Maintenance Pro. Now, we have a 'go to' handyman service. read more

Got back to me promptly to schedule an appointment. Workmen were professional and worked hard to do a good job. Were flexible about adding work when asked and didn't attempt to upsell me work I didn't ask for. The only drawback was that they were unable to complete the work during the first appointment and had to schedule a follow-up. But they were diligent about following up complete the work. read more

We had an ongoing kitchen cabinet issue. Maint. Pro returned our call promptly, requested a picture of the issue, diagnosed it and gave us a quote for repair. Rich came on time and was very respectful of our home. He looked and explained what the issue was with the cabinets and had everything needed to repair them. He did a great job in a short amount of time and was very personable too. read more

I was frustrated with a long pending problem but Patrick was able to find the right solution and fixed it diligently. He was very respectful in communicating throughout and went above and beyond to address all the issues and questions we had. Great job and thank you Patrick and Maintenance Pro! read more

They did a great job replacing a mailbox post with two mailboxes. Nestor showed up on time, explained what he needed to do, did it, then explained what he had done (three layers of concrete to support the post). He cleaned the area of any concrete or wood debris before leaving I will call them the next time I need repair work done. read more

Doors that don't close properly, towel racks that keep falling off the wall, gates without latches and a dryer filter that hasn't been changed in years were all fixed this morning by Maintenance Pros. They showed up on time were clean and very affordable. It was easy to schedule and I will refer them to my friends and family. Gerardo was our service tech. read more

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Very happy with Maintenance Pro, top to bottom, Sean and his team were super responsive and very helpful with what I needed. Gerardo came out and did a water hook up for my refrigerator and ran the water line very clean and precise. I'm extremely happy with the service and how clean they left my place afterward as well. Highly recommend read more

Rick and Matt installed three bathroom fans for us today and we are so grateful for their excellent service! He recommenced fans that are top of the line and very quiet. We also love the timers he chose for us which are beautiful and modern. They put down drop cloths in the bathrooms and after they removed them they even vacuumed up. And when Rick was all done, he asked us if there was anything else he could help us with. This kind of customer service is such a breath of fresh air. We look forward to working with them again in the future. read more

Maintenance Pro - Modern fan timer - General Contractors Near Me - Santa Clara, California

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Used Maintenance Pro again and am as happy with them this time as I was the last. Gerardo did a great job, the price was reasonable, and I love the billing and payment process. Five stars, absolutely! read more

I've had Rick and his team come by for multiple jobs and I've been very happy with his work. Rick communicates well, works quickly, and will often teach me a thing or two as he works. Highly recommend him for any handyman needs! read more

Rick fields is the best. Keeps costs down. Super efficient and does outstanding work.

Don't Bother..... Residential Repair and Maintenance might do the best job at the lowest price in the least amount of time, but we'll never know. Why? Because my wife left a message on a Monday morning asking for someone to call back and nobody ever did. We gave them more than a week.....and heard not a word. So, for their disrespect toward a potentially great customer with lots of work to do, we award Residential Repair and Maintenance the lowest number of stars possible. Maybe they should change their promise to "quotes supplied within 7 days". It pays to return calls. read more

I had Rick come out to install a Panasonic bathroom exhaust fan in an upstairs bathroom with a 6" duct and roof vent. Rick said he would show up at 9.15am and he was on time. Rick also quoted two hours to perform the fan install, which came in under $200 (cut hole in sheet rock, mount fan to side joist, cut hole in roof, attach duct pipe, put on some roof cement on roof vent, mount and wire electrical wire to timer switch). He came prepared with all the tools and his son who performed the ninja skills in the roof maneuvering around the duct pipe and assisting with the install. He laid down some tarp and also cleaned up afterwards by vacuuming the area. Rick includes the wire and electrical box at no additional cost, you just need to ensure you buy everything else (fan, duct, roof vent, duct clamps and timer switch). He did a nice clean install, perfect sheet rock cut so no additional caulking was required, it shows he takes pride in his work. Both he and his son were personable and easy to talk to. 5 stars, impressed with the perfect install. I have him now scheduled to come out and install the second fan downstairs and replace 7" range hood duct pipe for an 8" in June. read more

Maintenance Pro - Panasonic FV-11VQ5 WhisperCeiling 110 CFM Ceiling Mounted Bathroom Exhaust Fan in White finish - General Contractors Near Me - Santa Clara, California

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Whole house fan install. Rick and D are two very professional gentleman. They helped me install my newly purchased AirScape 1.7 whole house fan. Rick called me a few days in advance to remind me of the appointment and arrived on time today. Installation went smooth and they figured out how to get the fan in place just fine. Rick knows how the fan works and what needs to be done to get it installed, so you can tell it's not his first rodeo. His current rate is $110/hour, with a little bit material cost, my total came out to be $245. I would totally use them again for any things around the house. To all the nice people that lives in bay area, consider installing a whole house fan, it helps cool down inside the house much quicker and saves you big time in PG&E bill as compared to using AC. read more

Maintenance Pro - Airscape 1.7 whole house fan nicely installed next to my attic access. - General Contractors Near Me - Santa Clara, California

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Overdue review. Rick, nice, friendly guy. Service wasn't great. Asked him to weather proof front door, same exact issue we had is still there, didn't even provide any real options to fix it. Asked to caulk the bathroom to since we paid for the time anyways. Did half of it and asked him to do the rest for cosmetic reasons, suggested we didn't need to, didn't seem to want to do it. Seemed rushed the whole time and eager to get out. Reviews have been great which is why we picked him but we didn't have a great experience. read more

Rick and team are amazing. I was lucky enough to get an appointment within a week (they are typically booked 6 weeks in advance). They were prompt and professional. They completed 3 jobs: moved electrical outlet to accommodate a TV and video game console, replaced bathroom exhaust fan, and replaced outdoor drain in 1.5 hrs. In a world of up selling and dragging jobs out longer than they need to be, Rick and company were ethically refreshing. They are honest and hard working - I couldn't ask for more. On their way out, they noticed loose screws on my backyard fence and fixed them free of charge. Great customer service and very knowledgeable. I plan to use them again! read more

Rick and team are great. Rick helped us install 20 recessed lights on our main floor and now we can see! He was very collaborative and supportive of do-it-yourself-ers. He was also very careful to protect our fixtures and furniture from dust and damage during the work. His team was easy to work with and cleaned up everything before they left. He kept in communication throughout the planning and project stage and was very responsive to all of my extra questions. Rick will be my first call on all future projects. read more

I love Rick's work. He is professional and all around knowledgeable! Couldn't be happier with our new dishwasher and he did a great job on the cabinet to make it fit. Would recommend him 110%. read more

Maintenance Pro - Cabinet and drawer cut in half to make it fit. - General Contractors Near Me - Santa Clara, California

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I called Rick about replacing a broken door jamb as well as a broken bathroom door. He was prompt with all his callbacks and texts during our initial consultation. He stopped by my place for a quick quote. The wife and I agreed and we set up an appt. The day of the job Rick was scheduled for 8am. He was very punctual, showing up at a quarter til and was hard at work tearing out the old jamb at 8 on the dot. He gave us a dollar figure and a 2 hour job time estimate and he nailed it. Rick is a friendly, easy going dude who knows his stuff. His prices are very reasonable compared to a few other businesses I shopped first and we were completely happy with the work he did for us. I would definitely work with Rick again and recommend him to anyone I know. read more

I had Rick over to install a kitchen sink, vanities and can lighting. He and his helper showed up on time and performed quickly and with quality. Rick had a great suggestion for me on some crown moulding in my kitchen, which he was able to execute perfectly. I will definitely be using Rick again! read more

Needed to replace a pair of overhead fans in our bathrooms. Excellent communication, great advice and awesome execution. Will be using them again! read more

Rick and his team completed some plumbing work and again did an awesome job. Extremely professional and responsive. Would definitely use RR&M again and recommend them to anyone needing handyman services. read more

Can't say enough good things about Rick and the quality of his work! Great prices, great work and a really nice guy. We had him create a new doorway in a hall and we were very pleased. Highly recommend! read more

We had a great experience with Rick installing a QuietCool whole house fan at our place last week. He and his team was punctual, extremely quick and efficient, zero clean up needed, and to top it off, he had a great personality. He charges by the hour in addition to material costs. We had already ordered our fan from Amazon, so we only paid a little over 2 hours plus a few bucks for materials. While in the attic, he found an area without insulation and mentioned to us that we should fill it up to help keep our house better insulated. We have a very long list of other projects we need completed around our place and will not hesitate to contact Rick again for our needs. He's booked out for weeks! So just keep that in mind when contacting him. But, he is definitely worth the wait. read more

Absolutely 5 stars! If I could give more I would. Amazing people and great work hands down. I am a tenant renting and the property management company sent out Rick for a few repairs at the house. He showed up on time and went straight to work. Installed my new microwave and put up my new closet doors for my room. Any mess made it was cleaned up right behind him with his handy assistant while he moved forward to the next repair. I would highly recommend Rick and his team for any type of home repairs. read more

Rick did a great job installing my ceiling fan. I have 2 more fans on order and will schedule him to install them as well. He is very professional, quick to reply, arrived on time, and left everything very clean. He gave me a quote that was reasonable and extremely accurate. I was so impressed with his work, that I hope to have him return for other jobs needed. I highly recommend Residential Repair & Maintenance. read more

Had Rick came to fix some stuff and totally satisfied with the result. Will definitely call him again for more work. read more

Rick remodeled a kitchen in an apartment I manage. He did a thorough and detailed job! He finished when he said he would, and was pragmatic with all the answers to my questions. I cannot be more happy. Also, the tenant had to do very little work to make room for the renovation. read more

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Please note that Rick's prices have gone up $20. per hour since my last review. His current rate is $110. per hour when I wrote this review. If the job takes 1 hour and 10 minutes, you will be charged $220. Does good work and is ALWAYS prompt, but I can no longer afford his services. Too much for me and today I have no idea what they charge. Also expect to wait up to 8 weeks because he is in such demand. read more

I contacted Rick to tackle a number of repairs and new faucets (3), new ceiling fan and new blind installations. His communication from first contact, to conducting a walk through of the work to be done and the on schedule arrival (even slightly early) has been phenomenal. His team's work is top level and fairly priced. I highly recommend his company! read more

I manage a 56-unit HOA in San Jose. I have never worked with a handyman who does a better job! Rick is extremely knowledgeable and does the job right the first time. His work is consistently excellent and inexpensive. He does the work quickly and correctly. Another huge plus: He keeps me informed about what he is doing. He checks his email and always is available by cell phone. I use him for painting, repairs, fence work, lighting and electrical repairs, concrete, lock repairs, door replacements, rain gutter cleaning, and whatever else I need. I can't recommend him highly enough! read more

We used Residential for a list of things that we believed would take a couple of visits to fix (two toilets, ceiling fan, bathroom fan, etc.). Rick came on time, fixed everything in under two hours, charged much less than I thought, and was completely helpful and professional. I asked several questions and received knowledgeable and honest answers. I am wary of handymen and contractors after being burned by several. I am trusting of this company based on the integrity, courtesy, and the professional service I received. I am using again this month! read more

There is a disclaimer on phone message that he's booked 4 weeks in advance. I left our foot in the door anyway -- and some one dropped within a week; we got Handyman Rick and his co-pilot Jeff ... As to the work itself -- perfect -- at good rates. A buddy of my dad's in the past tried to repair our bathroom fan, and it's stunk in there ever since. Apparently he put it in backwards. THEN I had a variety of Electrical people quote me --- and they quoted $1400 min (all different companies) for a fan replacement!!!!! ( ! ! ??? ). Handyman Rick got this replaced with what's called a "fart fan" .. and it doesn't make any noise oddly enough. I thought they hadn't plugged it in -- but Rick tossed a piece of paper up to the ceiling and the quiet thing sucked-it-up... $110. A month later we found the fan was too week -- so he got a fan for $200 or so to replace. Why were people quoting us $13-1400 for a fan??????????? ( ? ) The downside - we have a fart fan we can't return. He couldn't take the first fan back. The upside - this fellow is willing to roll with our team to see what the cheapest, best way is to repair something that we could afford. The final cost - $310 - for two fart fans of varying sizes. We'll be using the smaller one in the other men's bathroom. read more

Rick and team have done a few jobs for us: door repair and light/fan installation. They are on time, professional and honest. Honesty is key. They were supposed to install a can light for me yesterday but found the situation to be more complex than anticipated. Instead of leaving me high and dry or attempting a job that could go bad, they quickly called for reinforcements. Within 2 hours another team swooped right in to save the day. I couldn't have been more pleased with the quality of work and friendliness of everyone. I highly recommend their services! read more

I can not recommend Rick Field and his company enough. He and his crew are fast, honest and reasonably priced. I've had him over for several jobs and each time I've been happy with the quality and price. The first job he did at my home was repair a leak in my water heater. He quickly diagnosed the problem and repaired it right away. Since then he's done jobs such as mounting TVs while hiding all the wires behind the wall, shower leaks, sink installation, etc. Every job he's done has been great at a reasonable price. read more