Corey repaired our very old and discontinued gas fireplace after another company came out and said…read morethey could not. Nancy did the homework to identify an alternative pilot assembly replacement for the discontinued one. Corey (clearly an experienced and skilled technician) came out to do the repair, worked around some problem issues, communicated well, and fixed it--all for a fair price. He was meticulous about cleanup leaving the fireplace and immediate surroundings cleaner than before. While their service backlog was a month, the knowledgeable, efficient service was well worth the wait.

Corey was very professional, knowlegable, and stayed on task until the problem was solved. It was…read morenot an easy one! Would reccomend!

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Initial service 8-4-25, here we are 11-11-25 - 3 months later, 4 service calls later with various…read moretechs, and I still have an inoperable hot tub with 2 gaps at the filter.... but they're still "waiting on a part" from Dreammaker........

I was very disappointed with the customer service I received from Chimney Rescue Squad. I had been…read morein contact with the owner, Chuck in regards to a part he was going to order for my gas fireplace. There was no followup whatsoever, and no return phone calls or response to text messages that I sent over a month and a half long period of time. I finally had to find another company that has since come out and fixed the problem. I was recommended to this business by a close friend and I would not recommend them to anyone.

Came out for a cleaning two days after I called them. Friendly and thorough. Great response. I…read morerecommend to anyone.

They did not do anything. They came to tell me what is wrong with the chimney and told me do not…read moreneed cleaning and I never cleaned it in my life. I noticed few companies that do that to get a service call hoping to sell additional services and if not they got a service call fee and did nothing. But the guy who came is very nice and professional.

They were a no show. After waiting all afternoon, the technician did not call or show up for my…read moreappointment.

This is the perfect place to come and relax! You have the choice between indoor or outdoor private…read morehot tub rooms. Each room has a different destination theme. Staff is awesome, you come in get checked in and they walk you over to the room. You can call the desk to change the temp of the hot tub and can purchase scented oils or beverages before entering. The price for a 90 minute soak is about $95 but if you have loyalty points you can get up to a $65 discount which is amazing .

We have been twice. Once last year, and once yesterday. The first time was perfect. The water was…read moresteaming hot. We had no issues. The rooms are clean, they have good customer service, and have detailed instructions for newcomers. The second time was a bit frustrating. We happened to get the same room as we did last year. The water started out as luke-warm. They said we could call to have the water temp increased, but each time we called, they barely added heat to the water. We called twice. We ended up with a warm bath instead of a steamy hot tub, and that was only at the end of our time. It was a bit disappointing, and the first time was so much better.

I would highly recommend Flametech Service for any of your gas fireplace needs…read more Tim was professional, very knowledgeable and explained everything he was doing. He was awesome! The company is very professional, follows up prior to your appointment, are courteous and friendly. I will definitely use Flametech Service again if needed.

Tim is a very knowledgeable and professional technician. We enjoyed having him in our house and he…read morewas able to fix our problem on the spot! We enjoyed the whole process and we highly reccomend Flametech and Tim!! We will definitely be using again for any maintenance!

Stan came out to address a roof leak that I had while it was raining! He came out within a few…read morehours of my calling their company. Took off the Gutter Helmet that was on the roof (with permission from Atlas) and repaired the leak at NO CHARGE! Said he was confident that it would not leak anymore. He gave me a couple of quotes: one for the front of the house where the leak was, and one for the whole roof, in the event we needed it. His quotes were thorough, and I'm pretty confident we're going to be using him when we do the full repair and or replacement of our roof. Can't say I've ever seen a businessman with this kind of integrity. What a great guy!

The first roofing company that came out to provide a quote to fix a leaking roof did not even go up…read moreto the roof, just 'eyeballed' it looking up from the driveway. They asked us to find out the color/brand of our shingles and gave us an estimate of $1,800 for the anticipated service. We decided to get a second quote from a different company. Based on all of the Five Star Yelp and Google reviews, we contacted Diversified Roofing. Unlike the other roofing company, he actually got his ladder off of his truck and went to the roof to look up close. When he came back to the door about 20 minutes later, he showed me several photos of what he saw as most likely being the problem (cracked venting and eroded sealants... if I remember correctly) and then to my astonishment he told me he went ahead and patched up the areas that were most likely leaking while he was up there. He also encouraged me to have our dryer vent cleaned out as soon as possible (It is hazardous and I did not realize it was in need of maintenance). He did NOT charge me for fixing the leak, just asked that I refer people who might need his services. I have never had an experience like this. I wish I could give Diversified Roofing 10 stars. Thank you Stan!

I hate to waste another moment of my precious time even thinking of this horrible experience, but I…read morefeel I should warn others. I'm so glad it's finally over. It was an absolute nightmare working with Joel. Firstly, read my review but really and sincerely, spend some time researching and read all of the other negative reviews here and elsewhere before you make the mistake of hiring this motley crew. You will see quite plainly that there is a pattern in the terrible way this company (mostly Joel - one of the kids of the owner who works behind the counter) treats the customers. Never taking responsibility or apologizing for his incompetence of organizing his crews with the proper work orders, not ordering the correct parts and insuring they are delivered on time, his rude, insulting, dismissive, disgusting, disrespectful, unprofessional behavior. Joel seems to be quite entitled and to have a superiority complex of some sort and thinks he's doing you a favor, forgetting that he works for you. He is defensive and retaliatory towards the customer, putting the blame on them or google reviews for allowing people to tell the truth. Usually by lying, or denying their horrible customer service and attitudes. He got so many things wrong with the work orders for his crews, and getting the job done in an organized, time efficient manner. Luckily we were at the home while the work was being done and we either caught mistakes ourselves or the workers brought them to our attention. But when we brought concerns of incorrect job orders or serious mistakes made to Joel's attention via text messaging, Joel was quick to attempt to dismiss me and insult me. Telling me not to micromanage the work and critique his guys. That to just not worry about anything until it was done and then we would address any of our concerns then. WTH?! Unbelievable! I had to explained that this was my home, not his, that he worked for us, that with the amount of money we were paying, we have the right to have things done correctly and to our liking. That this is a permanent stone and mortar structure that we will have to live with for years to come. Not carpeting that you can tear out and replace, not paint that can be painted over if we don't like it or it is done wrong! I believe Joel lied and said the insert face was back ordered, I'm sure he just ordered the wrong one, and reordered the right one but it didn't come for another week. His carpenters called me and said they were on their way to hang the OSB, but Joel halted that and said that he wasn't going to send his guys just to hang the OSB (just to do their job? Really?) So we had to wait another week in an un-air conditioned home in 90's degrees because we had plastic tented the room and covered the vents to keep all the dirt and dust out he said there would be. When the day came for them to come back, they didn't show up, the stone guys did and they had to hang the OSB for them (not their job) but they couldn't move forward with the stonework until it was hung. It was just a convoluted mess because of Joels inability to organize the work. most of the misery came from Joels rude, dismissive, unapologetic attitude and inept organizing skills. He does not have the ability to understand how to easily de-escalate situations with a simple apology and an offer of resolution when he screws up. If we had not been present during the process, the hearth would have been very unlevel, the TV would have been protruding too far out over the mantel because it was not supposed to be packed out, the mantel would have been too shallow because it was not being packed out when it should have been, ithe mantel was cut to the wrong size and not cut square. The mantel was almost installed with the top against the mortar. As an artist, I noticed that there was a whole side of the fireplace that the stones were a block of all the exact same color. When I mentioned that it bothered me that they weren't mixed, I was told don't worry, that I wouldn't notice it after the other stones were set around them, instead of fixing it. So I brought this concern to Joels attention before the mortar dried and that's when he told me not to micromanage and critique his guys, that I wasn't allowed to pick and chose every stone. Not what I was doing. He lied to them and said that I removed the stones they set from the fireplace! So they came back in a very bad mood the next morning thinking I did that. But they saw he lied and they did work with me the following day to get it right for me. Most of the crews were pretty good guys, I feel bad for them, as I can only imagine what a nightmare it is to work for Joel. It makes me sad to read so many similar reviews and know how so many people ended up so unhappy after spending so much money. So glad we were able to supervise the project and stop a train wreck caused by Joel's mismanagement of purchasing, time, work orders, lack of morals, empathy and interest in customer satisfaction.

i have always had nice thing to say about Brighton Stone & Fireplace but the guy at the register…read moretoday was so just downright terrible. Very rude other than that the place is great if you ask me the guy needs a serious attitude adjustment.

Professional, friendly and quick service! They were able to get us in and the service completed…read morefaster than we imagined.

Dishonest practice. Was not transparent in letting us know that an inspection needed for city…read moreapproval for rental property would be an additional cost (~$500!!) separate from the cleaning and inspection (that we already paid $350 for). They only let us know of the additional cost AFTER we enquired about the report. Very unhappy about this.