Corey repaired our very old and discontinued gas fireplace after another company came out and said…read morethey could not. Nancy did the homework to identify an alternative pilot assembly replacement for the discontinued one. Corey (clearly an experienced and skilled technician) came out to do the repair, worked around some problem issues, communicated well, and fixed it--all for a fair price. He was meticulous about cleanup leaving the fireplace and immediate surroundings cleaner than before. While their service backlog was a month, the knowledgeable, efficient service was well worth the wait.

Corey was very professional, knowlegable, and stayed on task until the problem was solved. It was…read morenot an easy one! Would reccomend!

Tried to get them to come out for an estimate....no one ever showed up...No follow up....Job was…read moresmall - I wonder if they thought it wasn't worth their time...But at least tell me...

Darrin & his crew are great. Darrin was patient with me and answered ALL of my questions. They…read morewere in and out in 3 days. Could've been 1 if it wasn't for the city dragging it's feet, but that's not CLI's fault. They took care to protect my lawn from their equipment and the dirt, and did a great job cleaning up. This isn't my first time using him, had a foundation issue on my addition in 2011 that he fixed, and I haven't had any issues with it, which I why I went back to Darrin & CLI.

Manny and Dale came out today to finish the work order by applying the roof max. They were both…read morevery careful about making sure our outdoor planters were moved and covered them and our outdoor furniture as well as one of our vehicles to avoid any overspray of the product. They put everything back in place after completing the application and were professional and polite. Great experience working with Victor's and their staff members.

very very pushy.... had 2 salesmen out took about 20 mins on roof chalk markings all over…read more. quotes were extremely high. said they had to be kidding for a 1400 sq roof asked them to leave several times they didnt i said no thanks and walked in to my house wanted you to make a decision right away said i am just getting estimates,,, they didnt like that

Walt and his son Kyle are very good plumbers. Their service was prompt and thorough. They did a…read moregreat job replacing my water heater and did it for a fair price. I would recommend them to anyone looking for plumbing service in the Redford/Livonia area.

I kid you not, the other morning, I was pulling through Tim Horton's drive through at Five Mile and…read moreMerriman, and a Plumb-Pro truck cut through parking stalls in front of Dollar Tree, at top speed, and cut in front of me in line... missing my car by 3 feet. I beeped and flashed lights at driver (an older balding male). He was oblivious. These guy are a menace.

The driveway they installed for me turned out to be absolute garbage. Cracks all over and now the…read moresurface is all pitted and crumbly. The owner want nothing to do with it now and will not return my calls. Choose wisely and find someone else.

Matt and the crew from GatlinByrd cement went above and beyond he dropped what he was doing to get…read moremy driveway poured they did a Excellent job it was a big driveway I can't thank them enough. They made sure everything was cleaned up. Very Professional hands down.

This company was excellent to deal with. They were fast to respond and confirm my appointment…read morewhen my AC wasn't operating. They charged a comparably lower diagnostic rate than their competitors. They showed up on time and were professional and were able to find the issue (blown capacitor) quickly and get it repaired for a reasonable price. I've saved them in my phone for future reference and will highly recommend them to anyone who needs their HVAC serviced.

Requested for tune-up service on central a/c unit. Tech took panels off the central a/c unit and…read morespray 1 can of coil cleaner. I had already performed this service about 2 summers ago. I Googled what is generally performed for standard a/c tune up. Here is what I did not see the Tech doing. Did not check refrigerant level. Did not open up furnace to inspect or clean evaporator coils. Did not test refrigerant levels. Did not lubricate moving parts. Did not test capacitors or amp draws. Asked for hot water tank flush. Mine had a weird ball drain valve. The last hot water tank installer put in to let out more sediment out from tank. It was not standard. Power Tech had to procure a fitting in order to allow garden hose type thread to be installed. It did not help that my floor drain was clogged in the basement. Another drain was located and the Tech's self coiling hose had to be stretched out to extreme extent. It put pressure on the fitting. And that made it so the water was squirting out of the fitting and getting all over the basement floor. The Tech only drained the tank once. No flushing/purging/refilling to get all the sediment out. No safety and components check. Tech should have stated a proper flushing could not be perform. Tech was on the phone much of the time. I ultimately left the room so tech could take his calls. 6/24/26 I wanted to update my review after owner commented. When I hired you, your demeanor should have been professional from the start. No customer should have to call you back a second time to ask you do to a proper job. You initially earned my trust when I hired your company. You have lost my trust by performing a really subpar job, but still collected top tier pay for the services. You have cost me to spend double and hire another company who will do the proper job. The job you performed was something I could, and have, done in the past MYSELF. I would not recommend your company.

Rough in and finish for a Bathoom Remodel winter/spring 2024…read more I used these guys because one of the apprentices is an aquiantance of mine and they did the job to code in one day. Passed the inspection. However, the lead plumber was surly and obviously agitated, maybe he hates his job. Mitch wasn't much better. When I contacted Mitch through his preferred medium of texting, multiple times, and left several messages at his office phone, I got absolutely no response. The lead plumber had given me his mobile so I reached out to him directly and his response was, "I can't help, don't ask again." When I asked why no one from their company would come finish the job he replied, "Lose my number." I would not use them again even if I could. Horrible customer service and no appreciation of their source of income.

Service was prompt and everyone was so kind and professional. Pricing was very fair, and Mitch was…read moregreat. Highly recommend this company!!

I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

Our 30 year old air conditioning failed during one of the hotest weeks of the year. I really didn't…read morethink I could get someone out the next day but I texted Prime Time and they responded in 10 minutes and set up an appointment that day! The owner is Kevin and if anyone has a Phd in HVAC, he's the guy! He talked about several options I had and was out the next morning installing a new AC system at a VERY reasonable price. I never felt pressured or felt like he was just trying to sell me a new system. My new "go to" company for HVAC. Trust these guys!