Super friendly people! -flexible -cool environment -helpful…read more-simple -perfect errand to run if multitasking

Easy and friendly staff! All mails are sign for you for FedEx and certified mail. It of town a…read morefew weeks, let them know and all mail will still be all safe!!!

Abbey helped me with my Amazon returns this morning right after she opened the store promptly at…read more8:30. She was extremely pleasant to interact with and very knowledgeable about what needed to be done to complete the transaction. Thank you so much for your help, Abbey!

Everything! Great customer service ! Fast , clean , perfect !…read more Also Notary Service , the girls are super nice .

Great mail box services for the best price I have ever seen to help support small businessesread more

From the owner: Mail Box Rentals Truck Rentals…read moreMoving Supplies Seasonal Gift Wrapping & Shipping Notary UPS

I've been a customer here since 2016, and for many years everything ran smoothly under the previous…read moreowners, George and Kay. I never had a single issue with them. Since the new owner took over, the level of professionalism and reliability has changed dramatically. My last three visits in November were all problematic. On one morning, the owner arrived about eight minutes late, and another customer was waiting with me. On the other two mornings, I arrived at 9:00 AM (their posted opening time) and the store was still closed at around 9:12 AM. I never saw the owner arrive on those days, and I eventually had to leave because I couldn't wait indefinitely. I have photos documenting these late openings. These late openings were not isolated mistakes. They formed a clear pattern over multiple visits. After failing to pick up my mail during these three visits, I stopped going in person because I could no longer trust that the business would open at its posted hours. Because of these repeated delays, I asked the new owner to confirm a 9 AM pickup time for my remaining mail. I wasn't asking for anything outside their posted business hours. I even gave a wide range of possible days. Despite that, my messages were ignored for two full business days, even though I replied within a couple of hours during their business hours. When I finally received a response, it was a single word "Monday" with no apology, no explanation, and no acknowledgment of the previous delays or missed openings. The communication was consistently cold, minimal, and unprofessional. Update: I went in on 1/26/2026 to pick up my remaining mail. The owner arrived at 8:58 AM, and I was finally able to collect everything. I asked for a one‑month refund because I was unable to access my mailbox on two separate mornings in November. I waited until around 9:10-9:12 AM both times, and the store never opened while I was there. When I requested a refund, the owner responded by saying, "I called you," even though I never spoke with her. Regardless of whether she called, the issue was that I physically showed up during posted business hours and could not access the mailbox I was paying for. The time I lost waiting outside cannot be recovered, and her response showed no understanding of that point. This experience is completely different from the reliable service I received for years under the previous owners. After 8-9 years as a customer, I ultimately decided to cancel my account because the service under the new ownership no longer meets basic expectations. Everything in this review is based on my actual experience, with photos and message timestamps to support it. I also want to note that the current 4.6 rating on Yelp was built over many years by the previous owners, George and Kay, who were consistently reliable and professional. My recent experience reflects the new ownership, not the service that earned those earlier reviews.

I got my fingerprinting for work done here on a Saturday which is awesome because lots of…read morefingerprinting places don't have any Saturday hours. The lady who did my fingerprints was very sweet and helpful. There was a guy there who I guess was like a security guard kind of a guy just not really in a security guard uniform who was basically just there to make sure I don't cause harm or whatever but he was I guess not overtly aggressive or anything, I just thought maybe he didn't read the clues very well and could've been a bit more friendly towards me. The cost of the fingerprinting isn't relevant to Orange Hill Mailbox but it wasn't bad, at $39 per set. It was an interesting drive to a new area for me!

Ian and Johnny are the best UPS employees that I've ever dealt with! Always happy to help, always…read moreefficient & always making me smile or laugh! They're like family to me! Give them a raise but don't relocate them to another store though! Haha!

Ian helped me. He was kind knowledgeable and patient with me…read more He is a great employee. He needs a raise

We bought one of their mailboxes years ago and have been very happy with it. Recently, we bought an…read moreinsert lock box and it was easy to install. We bought it because of all the mail theft going on these days. The insert box is made from brass and is sturdy although someone who is determined could break in. I can recommend this company for a mailbox.

This should actually be for the California Mailboxes on Main and Collins in Orange. By appointment…read morebut the owner is flexible. Finally found a large mail slot that is big for magazines and deep to install in a wall not a door. Excellent price for one this size. Thanks!!

I wasn't aware this store existed and the one off of Santa Ana canyon is closed so I went to send…read moresome packages to my son. I got the job done; however, the staff is not friendly and it legit STINKS in that store! It was like a sewer with layers of some gross fragrance sprayed over it. Other than that, plenty of parking, easy access and like I said, got my packages sent.

Employees are always very friendly and helpful. They always answer all of my questions and are very…read moreknowledgeable.

When I had a large order of items to drop off, Vanessa assisted me with it. Vanessa and Deborah…read moredeliver exceptional customer service, multitasking efficiently and demonstrating their knowledge. I was thoroughly impressed by Vanessa's patience and the smile that graced their faces throughout the entire process. As the store became busier, I observed Vanessa and Deborah working together seamlessly, completing their tasks quickly and efficiently. Their teamwork was truly impressive. The store itself was impeccably organized and clutter-free. The exceptional customer service provided to each customer speaks volumes about the dedication and commitment of the staff. This location stands out as the friendliest one I've ever visited. I genuinely appreciate the prompt and efficient service you both provided for my order. Thank you for making my shopping experience so pleasant.

The staff is very friendly and helpful. The notary is very knowledgeable and helpful too.read more

Geo and Leslie are the best! I'm so glad they opened this location! Super friendly, the best…read morecustomer service!

Geo is so friendly and helpful. He helps me load heavy packages in my car. Prices are very…read morereasonable, and service is A+. I highly recommend Ship Easy for all your shipping and logistic needs.

First time for me to return Amazon items with just the QR code so I didn't know how that works…read more Upon waking in, I was greeted by the young man behind the counter and he asked how he can help, as he was still finalizing with the previous customer. I said I'll wait because I'm not sure how to do these returns. I was disorganized but the young man behind the counter was helpful and very patient with me!!! Overall Was impressed by the efficiency and service! Thank you

Came in for an insane amount of amazon returns I had because I like to do them all at once lol. The…read moreowner was super helpful & kind with the returns and even gave me some jersey mikes coupons!!