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    Mailboxes Packaging & More

    1.0 (1 review)

    Services - Mailboxes Packaging & More

    Mailbox centers

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    13 years ago

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    The UPS Store

    The UPS Store

    (24 reviews)

    I believe this store is under new ownership and I can tell the difference. He is extremely friendly…read moreand is hardworking. He was happy to help with packages, instructions etc. Definitely refreshing! Keep up the great work!

    I've used this UPS store numerous times. All with great success... However, this week, I paid…read more$226.00+ for overnight shipping. My client wanted to take the day off to receive her $450 order. The store said the package would arrive next day by noon. My client called me and stated she had not received the package. I searched on behalf of her, it showed it was delayed until the next day. I called in regard to getting a refund of the difference of shipping. Not a full refund. Meerily, the difference between overnight and two day as the service they ended up providing was two day, not overnight. I called to file the claim. They called back and said it had been denied due to "weather". I understand the weather is unpredictable but not one person at the store said, "there may be a delay". Their words were it will arrive tomorrow. BY NOON. I refused to settle for a denial. They referred me to the UPS customer service line. I called and waited on hold only to be told to call the store. I explained I had already spoken to them. They said they would need to take my complaint. Basically sending me in circles. As a fellow business owner, I can't imagine charging someone for a premium service and then giving them a sub par service and just expecting people to be ok with that. Went against my better judgement and shipped UPS again after this, less than a week later and GUESS WHAT?!!! DELAYED!!! They guaranteed me there were no forseen delays. Now my package is sitting in a warehouse somewhere. If anyone has an recommendation, I'm adding UPS to the list with USPS for worst service. Apparently FedEx is known for being speedy, guess that'll be my next stop.

    Mailboxes Packaging & More - mailboxcenters - Updated May 2026

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