The service when I came in the morning was just welcoming the ladies (Nhia & Vanessa) are sweet and…read morevery attentive. Fast service my New UPS Store now.. Came in for amazon returns/drop offs was in & out... We need more employees like them

I wanted to update my review from August 27, 2025. It is my experience that the staff at UPS…read moreBroadway store are friendly, professional and respectful. I actually look forward to going to this store as they always make me feel welcome and comfortable. It has been this way it is each and every time that I go into this UPS Store. I do not plan to go to another UPS Store when I can get this quality service and professional, friendly service. Thank you Iris and Vanessa! It's always nice seeing you! Thanks for doing such a great job! m~

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

Be careful here. Staff are not helpful and they are too expensive…read more They charge $1 a stamp (instead of .72 per stamp). They sold my mother 100 stamps for a tidy profit of $24. They did not tell her they were charging more per stamp. I asked if she could return them and they said no.

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.

I want to use their services but I cannot get an address. I went looking for them believing they…read morewere open, but they were closed. It was late in the evening. I had my work done somewhere else. Actually, it was at a local hotel here I frequent and they made all my copies.

Wonderful experience with kind and attentive staff!…read more Late day on a weekday, I needed to fax and scan documents and the employees I encountered were incredibly helpful and positive throughout the entire process.

Little but mighty! I have visited the shop many times over…read morethe years and I have always been impressed with their services. Time is money and they saved me money when they saved me from making trips to the post office and the store when I needed to ship packages, or to copy keys and they even offer notary services at a reasonable price. They are friendly and helpful. I'm so happy to have them in my neighborhood. By the way they also have greeting cards and even nice stationary!!! I am a VERY happy customer.

To the business owner. The young lady was very polite and cordial just a little scared. All it was…read morea general review of service. But judging on you lack of respect for a paying customer I see where she gets her trading from. Maybe you can add the service of being a witness to your tool box and your business. Ideas are created and amplified through knowledgeable translations. Tyler, with all due respect: learn some manners. I wasn't aware of her name because she didn't say it. Your postal annex looks dirty and unkept, Smells like old moth balls and old mop. I swear it looks like a dusty abandoned chicken coup.

From Notary services to greeting cards to package or registered mailing services this place…read more"shines". Each employee has been well trained, courteous and cost conscious. Keep up the good work and thanks.

Pankaj and Victor assisted my husband and I in mailing out our packages overseas. You can tell…read morePankaj has a really good relationship with his patrons and you can see that in how he knows people by name and provides speedy, accurate and professional service. The store is a bit small, but offers a wide variety of services to include a notary. There are cute little last minute gifts available all over the shop and cards, too!

Had to get something notarized and this place was efficient and quick. Couple who assisted were…read morevery pleasant. Lots of neat cards, gadgets and services here. Worth the time and effort to come here and even shop.

I came here to get passport pictures, paid $34 Only to get…read morethem rejected by the passport agency because they were too zoomed in and their shoulders didn't show. I came back to get a refund and was told they don't do refunds but they can retake the pictures which now is an inconvenience for me since at the passport agency i had to pay for new pictures, i was told the material is expensive and they couldn't offer anything else. I will not be coming here again. Horrible customer service

I am so grateful to have a local postal annex right down my street. Miriam and her mother runs the…read morebusiness center, they are very kind and answer any questions I have. So far I have returned packages, print out documents, and print out shipping labels at this business, however they offer many more services like notary, shipping packages etc. They also have section with office supplies and snacks/drinks you can buy for a good price. Love the convenience that is in the same plaza as wing stop/subway if I need to grab something to eat and food4less if I need to grocery shop. Very nice

Like other clients I can't Express enough gratitude to this family run small business!!!…read more They helped me tremendously to fight FedEx over a damage claim ( arrived to my buyer with package incredibly beat up.... even with 4 FRAGILE ITEM labels on all sides !! Bob and his wife so professional and FAIR in taking care of their customers!!!! It was a pleasure to leave a tip in their so- cute son's college fund tip jar !!! Look no further than this great business for all kind of critical services!

A great local small business- able to do photos, copies, postage (express, package items, fragile…read moreand etc), notary and live scans. While notary and live scan services are on walk in basis, I would highly recommend calling ahead for availability on those services especially if you are on a time crunch. I stopped in on a Friday am around 10:40 to get a live scan done for a license renewal. I also got forms printed, the staff had me email them what I needed printed. They were friendly and prompt. I did have to wait a while to get the live scan done (maybe 20 mins because the owner was on the way there and parking in Cali is a mess) but it was a seamless process and cost $79.00! Worth supporting!