Went to this place because it's listed as a UPS drop off site. Dropped off my envelope on a…read moreThursday around 2. This envelope contained time sensitive paperwork, hence it was in an overnight air mail envelope. Asked the person if they could print me a receipt showing that I dropped it off at their location; she stated they dont do that. Should have been my red flag to not leave it there. Still gave them the benefit of the doubt. They said pick up for their UPS is 4:30. I check the tracking number on the UPS website the next day and it hasnt even been marked as picked up. I call the business on friday morning and no answer the whole day. Call again on Saturday and no answer again so I leave a message on their answering machine letting them know it's time sensitive documents in the envelope to be sent out; asked them to call me back but of course they never did. Finally call on monday and they pick up. So I go to the physical place to ask what happened to my envelope and paperwork. Long behold, it's STILL THERE. They said UPS never came by on thurs or fri. More like they were closed on friday! My contact info is infront of the envelope, least they could have done was notify me it wasnt picked up. As I go in... non apologetic at all even after I told them it was time sensitive. My envelope basically sat there for how many days when it should have already been at it's destination. Took my envelope back and went to an official UPS place where they gave me a receipt for dropping off. Non reliable place who cant even put up their business hours. Dont take your mail or packages here unless you expect it to not get delivered in a timely, professional manner. One star only bc no option for no stars at all.

I had the misfortune of coming when the owner was away and her son was watching the desk. He…read morecouldn't find the box I needed, gave me a larger one, had to call his Mom on his phone to figure out the register and I ultimately had to wait for her to come back to ring me up. In the meantime he tried to pack up some Christmas chocolate tins for shipping and proceeded to spill the contents over the shipping desk. I hope for the sake of whomever receives these that he got all of them back in the tin. The owner came in after a few minutes and finally rang me up. I left and she followed me outside to the van she had left double-parked with a few kids inside and drove off, leaving her son alone in the shop again. So if you're looking for a wide range of cardboard boxes - this is the place. Just hope that Mom is home when you need to check out and I'd pack my own box if I were you...

Front desk was very good she handled multiple tasks while I was waiting for my turn…read more When I got to her she was fast, friendly and efficient.

My go to for printing shipping labels when my printer is down…read more I email to printandgo-noreply@fedex.com then I get an approval code to enter on their printer after I tap my payment card with a minimum $5 hold. I've also used their prints services behind the counter when I was making 2inch buttons. Prices were fair and comparable. Customer service helpful when needed. Easy parking.

I came here to get my live scan done and the process was super quick and easy. I honestly wish I…read morehad come here sooner! She was very sweet and welcoming, which made the whole experience even better. My friend recommended this place, and I'm so glad I listened. I only paid $25 for the live scan, and they accept card payments, which was really convenient. There are also plenty of parking spots available. Highly recommend!

Great and fast service, very professional. Got my live scan and passport photo done within 5…read moreminutes. 10/10 recommend. Value: High and exceptional.

I get it. There are 5 mins to closing and your employees are like races horses sprinting to the…read morestable to go home. BUT. This is a business and not a stable. People have important business to conduct and if your business hours say you close at 6:30, then that's when you lock and close your doors, not at 6:25. I was paying via card so there was no cash to count. Anyway I had something ship to me late and I had to rush to ship yet the manager was ok telling us they closed the registers. Life happens. SMH...to the FedEx store I go...

We went to the UPS Store to access their shipping and return service, we shipped out an old phone…read moreto our phone carrier. We have also returned our amazing returns to this location with no issues. The process itself was smooth from drop off to finishing. When we visited the location there was no wait, super quick we were in and out in about 5 minutes. Overall great customer service and good value for what we paid!

Be careful what items you place in your shipping box when getting help from this location's UPS…read morestaff. There is a thief employed at this location and the manager is defending that person. This will sound severe, yet it's true. When the box was sent to me that included a limited edition Steamdeck which was more than $700 along with its charger and case, it was never found in the box when received. A staff helped pack the box who got a look at the items in it, which then seems to have stolen it behind the scenes before shipping it out. At this point, I wouldn't put it past the manager as well, as she was trying her best to sweep the situation under the rug by spewing store policies and being completely unhelpful. Be careful of the staff members in this location, including the manager. If you're going to pack a box with an expensive device, or any item for that matter, just seal it yourself so the thief/thieves won't get an idea what's in it.

Dear Manager, I am…read morewriting to formally express my disappointment regarding a recent visit to your store. I came in with a few basic questions about shipping a package, as I am not very familiar with the process. Unfortunately, the employee who assisted me was extremely rude, dismissive, and unprofessional. Instead of offering guidance or answering my questions with courtesy, her tone and attitude made me feel like I was inconveniencing her simply by asking for help. She appeared irritated and uninterested, which created a very uncomfortable experience. As a paying customer, I expect to be treated with respect and professionalism, especially when seeking assistance. I understand that everyone can have a difficult day, but customer service should always remain courteous and respectful. I hope this matter is addressed so future customers do not have a similar experience. Her name was Doris ! Thank you for your time and attention.

This store is on my way to the post office. I wanted to renew my passport, so I figured I might as…read morewell try here first. The man that works here is super nice, however they don't do anything that helps with renewing a passport. So if you want anything shipped, come here and they will do it for you with a smile. Also with a fee.

Super nice and friendly. I have been dropping off my packages for Fed Ex or UPS for a few years now…read moreat this location. The gentleman at the front always acknowledges me even I am just in and out in a few seconds.

This place is a hidden gem! I've had consistently great…read moreexperiences at US Post Office on South Street in Lakewood, CA. From the moment you pull into the generous parking area to the time you walk out with your mail or package taken care of, everything feels smooth and well-organized. The staff here are truly the highlights -- polite, knowledgeable, and always ready with a smile. They make mailing packages, buying stamps, or arranging shipments a stress-free part of your day. Lines move quickly, and I've always felt like my questions and requests were handled with genuine care and attention. Reviews from other locals echo this sentiment, noting how easy and pleasant the service can be, with employees who go the extra mile to make sure you leave happy

It's always a joy coming here. Chi and the other staff are all so sweet and friendly-- it feels…read morelike they genuinely have your best intention at heart. Their consistent effort to chat and get to know regulars, and their readiness to offer real, honest shipping advice is a rare gem. It's the reason I come here for almost every shipment, despite it being a couple of minutes farther from my house than other post offices.

Ordered the small, big heads and they came out great! They were done day of order placed. I love…read morethem!!

I came here to get a live scan. The people that work here are very friendly, professional, and…read moreknowledgeable. Shout out to John and Gabby. They work very well together. The live scan process was easy peasy. The store is very clean with lots of things for sale, from interesting candies to drinks, and of course mailing needs. There's a very cool clock on the wall behind the counter.

No stars. I HAD TO GIVE ONE STAR BECAUSE THIS PLATFORM DICTATES IT, but this business deserved none…read morebased on this man's non reputable practices. Unfortunately, the tiny Filipino man was rude. He left us waiting for a long time. Didn't type in the right email address making things take even longer and after he notarized the application wrong, he refused to redo it unless, we paid him the fee again. He also stole cash from the register when he had me pay in cash. He gave me an old carbon copy bill of sale so he didn't have to enter the money legitimately in the computer. I needed the service so I left it alone but when my son was told we'd have to pay AGAIN I was livid. Don't go there.

I had one of the worst customer service experiences of my life at this location. The worker was…read moreextremely unprofessional and rude while I was trying to return several Amazon packages. I came alone with a few heavy boxes and received no patience or courtesy. When he asked if I knew the code for each package, I explained that I had already checked and ensured all items were properly packed, expecting he would simply scan the return labels as usual. Instead, he was dismissive, impatient, and clearly irritated. To make matters worse, as I walked out carrying the remaining packages back to my car, he made a rude comment as I opened the door. That was completely unnecessary and uncalled for. I will never return to this UPS location again. Truly one of the worst customer service experiences I've ever had. ***I ended up going to the UPS in Downey at : 8504 Firestone Blvd Downey, CA 90241 United States And they were more professional and very kind when it came to assisting me with my returns . No rude attitudes and it was a pretty smooth and pleasant experience.