I can't say enough good things about Pakmail Superstore and their team. If you are shipping…read moreanything - ANYTHING - they will package it properly and get it out the door and to your recipient quickly. We've worked with them for years shipping unusual art, often large and sometimes fragile, and have ALWAYS been impressed with their service, experience and care. They do the job you would do if you had their experience and knowledge!

Always able to give me the best price, great service! Highly recommend. Able to leave returns with…read moreprepaid labels and get tracking to insure that my package is delivered.

Dean, the owner of this fine establishment, is always cheerful, professional and friendly. Not only…read moredoes he offer mailing services, he has helped us with passport photos and is very talented in making creative designs with multiple 3D printers! Super cool tumblers, cactus pens, and beautiful candle lanterns! Skip the long lines @ the post office and trust Dean to get your packages safely on their way to their destinations!! You won't be disappointed!

If you're too lazy to wait in line at the post office, come here. These people will take care of…read moreall of your shipping needs with ease and a smile. I really don't go anywhere else anymore. Very thankful for this shop to be in my neighborhood.

I have been using this UPS store for years and I have always found the staff to be polite,…read moreefficient and very helpful. They always greet me and wish me a good day when I leave. I don't know what people expect of them - everyone's personality is different and some people are not overtly social but if they're polite that's what matters. Someone was critical of Chandler's personality - how mean. Chandler is a very nice, polite person and on the quiet side. I find this store to have excellent customer service - one day I had bags of old documents to be shredded and one bag tore while I was outside. My papers were all over the parking lot and one of the young men dropped what he was doing and went outside to help me collect the papers. I didn't ask him to help - he didn't have to do this - it meant so much to me that he came to my aid immediately. Someone posted a review that they were upset with having to buy a shipping box - this is not the fault of the store. If you read your return instructions it will say if you need packaging, or not - don't blame the UPS store because you didn't read the instructions - and if you made a mistake they will sell you packing materials. This is a great neighborhood store and I drive almost 5 miles to get here when I have a UPS store that's less than a mile from my home. I appreciate the entire staff of this store. Thanks for always doing a great job.

Convenient location and hours. Store Manager, name is Chandler, has the personality of a house…read moreplant and can be anything but customer friendly at times. Hopefully he is not there if/when you go.

This place is easy in and easy out plus the staff is very courteous and helpful! I've stopped in…read moreabout five or six times to ship packages and it's always been a nice experience and they get your stuff out of lightning quick!

I needed a short notice notary service and it can be hard to find locations with someone certified…read moreavailable. Someone was there and helped me right away. Customer service was really good and I was in and out quickly!

I had the most pleasant experience shipping an eBay order here the other day. I'm newish to the…read moreMesa/AJ area... haven't had to ship anything for a while. My, have the rates gone up! eBay wanted $100 to ship my item without insurance or a signature. I was able to ship it for about $80 with a signature required and extra insurance from this location. I almost never get a better deal than what eBay is offering for their labels. This location has two of the sweetest dogs hanging out behind the counter, it was really nice to see such well behaved pups. Some people may not appreciate this, but I lost my pup a couple months ago... and it was enjoyable for me to hang out with these two pups while my order was being packed. I really dreaded making the drive and doing the errand, but by the time I got home I still had a smile on my face from the positive experience. I'll probably stop here for all my shipping needs going forward.

Quick and easy. Very nice lady that helped me. She made sure I got all I needed. And was willing to…read morehelp. Thank you. Please support this store.

Great customer service!! Fast transactions and nice clerks…read more Always go here for mailing

Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

Mail & Parcel Express is the only place I go to mail packages. They offer UPS, FedEx, and US Mail…read moreservices, all in one friendly place. I went in today to mail several holiday packages, and was in and out very quickly. Their computer saves all the addresses where you mail packages, so everyone's info was in the computer from last year, making it a very streamlined and quick process. They also offer packing services, which is super convenient. Everyone who works at this location is friendly and welcoming. It's much less stressful than standing in line at the Post Office.

I can't recommend this pack and ship service strongly enough!…read more The customer service was friendly, helpful, truly nice, and the email communication was great. I received all of my items in perfect condition; the packing techniques are expert and also far less costly than other shipping services I've used. These folks actually utilize packing methods that save customers on costs and they do so without cutting any corners in protecting fragile items. I would trust them with anything precious that needs the utmost care. Comparatively, they are the best of these services I have used and I paid less than expected. I used Pak Mail on Bell Road in Phoenix for items purchased at auction and I greatly appreciate how easy they made the entire process; the price savings was a bonus!

HORRIBLE experience two different times at this store. they advertise as UPS - not. they advertise…read moreNOTARY - no one available and can't tell you if they will have one. the dark hair woman at the counter is rude, dismissive and lazy. when I politely asked why they advertised those two services she told be to leave.

Had to mail off a package as my suitcase was full and didn't want to have to carry it with me…read morethrough the airport. Found this location on Google as it was the closest to my friend's apartment. As I arrived there was very little parking in this parking lot which was kind of annoying since I did have a heavy Box. However a spot came open near the ice shop at the last minute. I was able to park right out front and get my package inside the store. As for this particular UPS store. I was frustrated that there was only one person working and the line got pretty long because there was only 1 person working. Now the root of the line being so long was not really due to a UPS issue, it was due to a Amazon return. When I say Amazon return I mean to say a woman with 20 different Amazon returns, nothing in packages and not having her return image ready for each item. So it kind of boils down that the UPS worker should have kind of corrected this person and said get your stuff in order and then I will assist you assist you however instead he made a bunch of clients that were waiting to spend money shipping through UPS. I probably waited 15 minutes to mail off one package that was ready to go. I almost left I almost left but I really enjoy the ease of the UPS tracking app over the United States Post Office tracking program. Finally the worker did my Box and the woman still had 10 more packages to go I just feel bad that he didn't rain this lady in sooner. I'll. I like the convenience of being able to drop off Amazon stuff at UPS but at a certain point you have to make UPS customers the priority when you have people that are not prepared to return their items.

Jake at the store has horrible customer services. He refused to give me access to manger to fix my…read moreproblem and had an attitude the entire call. Had a package shipped out two and half weeks ago and got sent back after multiple calls to UPS confirming the package will be delivered. The driver is obviously lazy and doesn't know how to do their job. A manager, costumer service, billing services, nor corporate could help resolve my issue. Each one of them gave me the run around calling multiple number for still no resolution. They are all horrible and I will never be using them again for shipping services.