Ahmed runs a great business and is a wonderful human being as well. I believe the Castro once had many businesses and business owners like this, and I'm sad that things have changed. But this is a bright spot. he gives me hope. read more

THIS IS THE ABSOLUTE BEST PLACE for your mailbox, packaging, and shipping needs, hands down. Amad is incredibly kind and helpful, gives you a good price, and makes things easy for you. Definitely recommend if you need a mailing address in the city, or you need to pack or ship stuff out (print your labels beforehand). read more

I've had a mailbox here for years -- for both my small business, and a non-profit I helped start. The owner of Mail Access is super friendly and helpful. He's always there with a smile and a good word. Highly recommended! read more

I've been a customer at Mail Access for over two years. I will go out of my way to do business here because the experience is so good. Amad, the owner, is extremely friendly and knowledgeable and is the reason this place is so great. Everything you need to pack and ship is there, as well as reasonable PO box prices. This is one of those gems that makes San Francisco so great. read more

Ahmed, the owner of Mail Access, offers incredible service and is a truly decent person. My twin eight-year-old girls call him "Amo" which means "uncle" in Arabic. If children like someone you know he or she has to be genuine! read more

Amad is amazing. I've been a box holder for over a year now and couldn't be happier. Whats amazing is how he sees me walk in the door and by the time I've emptied out my mailbox, he has all my packages waiting. What an amazing memory to remember everyone's box number like that! He has a pleasant demeanor, is fun to chat with, and is always helpful and informative. It feels like I'm dropping by to say hi to a friend rather than just picking up my mail. And a couple times when I couldn't make it in to get my packages, he never had anything bad to say about how many piled up. Absolutely excellent service and would highly recommend. I'll continue to be a customer as long as I live in the city! read more

I've had my mailbox here for over ten years now. Ahmed is a total sweetheart and has transformed the duty of getting my mail into the pleasure of seeing him. It is nice to have a place you can go to for when you need it. Fax, shipping, trust... Even if you don't have an account here, he will still take good care of you. My friends ask me why I have a box. I can't imagine living here without it. read more

I set up an account from Chicago which was quick faxing a few times and done. That is not possible to do with one of the big parcel services where you have to be there in person to get a mail box. Very helpful and courteous folks. read more

The nonprofit foundation I work for rents a PO box at Mail Access. Ahmed always says a friendly hello as soon as I walk in and let's me know if I have a package. I don't know how he keeps track of every customer or if I stand out for some reason, but it is nice to feel so well looked-after. It's a very convenient location and the place is always clean. I really like being able to ship through the US Postal system, which is much cheaper than UPS or FedEx for the items I ship, without having to wait in a long line. read more

I recently moved from Seattle, so I needed a mailbox. After talking to several places, I decided to choose Mail Access because of Amad. He is an amazing person, he treated me with respect and care. If you are looking to rent a mailbox in SF, this is the place. read more

Mail Access has been handling my mail and shipping needs for over 15 years. They are top notch and provide 24/7 access to your mailbox and best-in-class shipping and receiving services for consumers and small businesses alike. Amad and Rashad have been kind and helpful to me for a very long time now - can't recommend them any more highly! read more

We moved to this neighborhood about six months ago and immediately had to figure out how to get our packages delivered without being stolen from the stoop (not in a building with a front desk). We found Mail Access from Yelp reviews, and I know I'm just echoing others here, raving about how amazing it is. Ahmed, the owner, truly knows the definition of customer service. On my second visit, he recognized me and knew my name. He takes care of his customers, including helping me load a very large package into my car and on other occasions lending me his hand-truck to haul my packages home. I knew this place was great, but it was very clear how worth this expense is when I recently had to deal with the post office. A friend didn't know about our mailbox address and had sent a package to our street address. After going to TWO post offices (yes, two, because the delivery person had left the wrong package pick-up slip), I had to come back with more paperwork to prove I was the rightful owner of the package (because my driver's license address wasn't changed yet). It made me appreciate the ease with which I'm able to get my packages at Mail Access, the friendliness that Ahmed greets his customers, and the security knowing my purchases are safe! read more

Best mailbox rental/shipping business! I have also been with them for over 10 years. Fast, super friendly service, secure, convenient location and hours. Amad is helpful and friendly and always has everything I need for shipping. Highly recommended! read more

I use mail access for all my mail. Ahmed is super friendly and helpful. When he sees me he immediately gets the mail for me. Super convenient location and I have never lost a package. Highly recommended. If you have ever lost an Amazon package left on the steps think of using this mail service instead. Your mail arrives safely at the box and you can pick it up at your leisure. read more

similar to fellow yelpers, I too had a great experience at this place. Whenever I thinking of shipping something, I think of long lines at the post office, or paying outrages fees a dedicated carrier store. The person at the counter was helpful, pleasant, and very professional. He suggested several options for me to ship a few books to the mid-west and I actually ended up saving a few bucks. Not sure about their mailbox rental services, but I believe they have a Notary Service as well. read more

Who would think it's possible to give any mail-related business five stars? I wouldn't. Now I do. Here's the deal: They have USPS and Fedex - pretty much full-service and anything you could expect at either of those places. They also have a UPS drop-off box. It's a one-man show. But a great one man, at that. He'll help you figure out the cheapest way to get your stuff where it needs to be. He packed my items for me, and left out some of the packing materials from the cost. They have a bunch of mailboxes for rent, but I don't know anything about that. My stuff got packed, shipped, and I didn't wait in any line at all. Bomb. read more

Well......what can I add to all of these positive reviews. I have had a P.O. Box at and shipped my packages from Mail Access many years. Not to often you find this type of friendly service EXCELLENCE!!! Amad goes out of his way to make your life easy and make you feel welcome every time. A first rate buisness....If I could give them a higher rating I would happily do so! read more

This is absolutely the best mail service in town. Ahmad is super friendly and always greets us with a smile and a happy "hello". I drop off packages all the time and he graciously accepts them and assured me they'll go out ASAP. read more

I just moved into the neighborhood right before the shelter-in-place, and I'm glad to find a place like this. The owner Ahmed has been more than accommodating. It's impressive to see someone who works so hard and cares so much for his customers. There is a reason why he has 100 reviews and 5 stars - it's simply the best place to do business. read more

Completely agree with the other reviewer. The owner, Ahmed (which I didn't know till just this minute), is always kind, friendly, available, and reliable. I live near Dolores/14th and this shipping depot remains my favourite within the entire city. I hope he remains safe and healthy thru the current (Covid-19) crisis. read more

I have been a customer here for 18 months after my apartment building burned down and I could not get mail there. As far as service goes, Ahmad always exceeds my expectations, and he is a truly kind human being. He bent over backwards to help me while I was displaced, and when it turned out I was going to be there longer than I thought, he let me keep my mailbox longer and would not charge for it! He cares about the community and his customers. I am truly grateful for his kindness to me when I was in a tough situation. read more

Amad and his staff are amazing. I feel like I have a full office of folk taking care of my needs. He is always cheerful and more helpful thank I could ever imagine. Its a real pleasure working with him and having my packages shipped here. read more

Wow! This is a hidden gem in the city. The value and service given are top notch. The biggest value though is Ahmed. Ahmed is very friendly and super helpful. He remembers faces and the stories accompanying them, adding a huge personal touch. For me, he was a person I found to put a ton of trust in and he always delivered. I got a mailbox here while living between SF, NYC and SYD. I had mail, magazines and packages going everywhere. Ahmed, held everything for me, no questions asked - even when my mailbox subscription had run out, he knew I was traveling and kept my mailbox as well as receiving the packages. He was also very easy to work with remotely when needed. I kept my service with him for 5 months after returning back to SF just because he was so great. Although I no longer have a mailbox here, this is my go to for shipping and I 100% will be back if needed. I can't say enough good things about Ahmed and the business he's created. What a gem! Highly recommended. read more

RIP OFF! is how I felt when I shipped out a small box that would cost $5 to ship by USPS. He charged me $15 total. Turns out I should've shipped it media mail. They do charge a dollar or two more than the post office, but it beats having to go to that potentially awful place close to the Civic Center BART. I would say, buy a box from Wallgreens or from this guy, pay and print the USPS shipping label online, and then bring it here. read more

Easy and convenient with OUTSTANDING Customer Service. I would recommend them to my Mom if she lived in CA. read more

Whether you need a mailbox for your personal &/or business mail, send a letter, package etc. , via usps, ups, fedex,etc. .....know you will receive the finest customer service each & everytime!! You are ALWAYS greeted by first name and with a smile! When it comes to Exceptional Customer Service, MAIL ACCESS sets the bar & is a Win-Win!!! Thank you Amad & Rashad for all that you have done and continue to do. You are APPRECIATED & then some! -Dr.Ronnie Rozenberg- read more

My only regret with this review is that I can't give Ahmed's brilliant & customer-service oriented business an entire constellation of stars. I've been a Mail Access customer for over 8 years and always marvel at the quality & consistency of service I receive. I'm writing this review because I am moving out of the area and hope others in need of a mail service will jump at the chance to use Mail Access. You won't be disappointed; you will enjoy picking up your mail at such a friendly place. read more

Ahmed treats his customers like family. I would not patronize any other mailbox service in San Francisco. This is the best.

I tried to send a book media mail from here, and he told me it would be $4.95. I took it to the post office, and it cost $2.58. I hope it was an accident, because almost double the price is not worth any amount of convenience. read more

This is where you should do your shipping from now on. I'm moving to PA from SF for a few months, and I had a TON of boxes to ship. Over the course of several days. Amad apparently showed up early on a Saturday -- his day off -- to make sure all my stuff was packaged and ready to go, and when I showed up he ran through the charges, etc. I'll be recommending to everyone I know. These guys know what they're doing, and they do it better than anywhere else I've seen. (Not kidding!) read more

It's small and easy to miss, but this is definitely worth trying to find and so much better than any general post office or private carrier store. No crazy lines or angry person behind the desk. The owner was so friendly and provided great service, never rushing me even though I showed up two minutes before the store was to close. Rather, he was careful to make sure that everything was being sent correctly. He even offered sweets, but the service and professionalism was sweet enough to be better than any candy. read more

I have been a mailbox customer continuously since 2003. Though my family and business have grown, bringing with them a much heavier volume of packages, Ahmed has never once suggested that we should pay more. As a local businessman and a fellow dad, Ahmed runs Mail Access like a family, always looking out for his customers. He's as loyal to us as we are to him. The integrity, efficiency, and convenience of Mail Access is beyond expectation. read more

I love that he does everything for you. You just drop the package with the address and he takes care of it. Best customer service ever. I cannot recommend it enough. I just wish it was open when I come back from work after 6pm. I want to give him my business even if that means walking longer than I have to get to the Fedex store. read more

Excellent service! Ahmed is helpful, fast and very courteous. And (doh!) I recently discovered that they take care of everything I would usually go to the post office for (including stamps)! I've been a customer for 5 years and am very happy. read more

After several horrible trips to the post office, I took to Yelp in search of a better way to ship my packages, and after finding Mail Access I am so glad I did. I was promptly greeted by Amad (the owner) who made shipping my packages a breeze. Amad is very friendly and professional! He handled everything and got me the best possible price (no charge for tape)! After my visit to Mail Access I will never be returning to the post office. No more waiting in long lines and great customer service, 5 stars all the way! read more

I love Rashad and everyone else who works here. My partner and I have always been treated like old friends (she has had the account for about 15 years and I've been using it for about 12) and we wouldn't trust our mail to anyone else. We live two miles away from the office and it is *still* worth the inconvenience to know that packages will be cared for; FedEx and UPS envelopes will be accepted; and we'll always get a smile when we walk in. read more

The owner, Ahmed, is the best. Not only is he efficient and helpful, his kindness is ways small and large is unfailing, and makes this the only place to go for mail services, whether renting a box (as I do, and have for years), or simply mailing a package. read more

Mail Access is top notch, with astonishingly good service. My wife and I receive a lot of packages here, and the service is always above and beyond -- efficient, professional, reliable, and friendly. If you need a place to send and receive mail and packages, you won't find a better place than Mail Access. A few examples of the incredible service here: - packages are often brought out from the back before I can even walk across the store to the counter - the store has stayed open past its normal close time so that I could ferry one more dolly worth of boxes home - I've often received help loading packages onto my dolly when I have large boxes to move read more

I love this place for shipping and mailing. The owner is as good as they get - friendly, helpful and knowledgeable. The post office can be super stressful...this place is the exact opposite. I always go here when I need to send something. Well deserved 5 stars. read more

I have used this place a few times as it is very close to where I work. So far have never had a problem with them. They are a little bit more pricey than going to USPS, but in the city life is all about convenience. They can even package your items to be shipped for you, which I dig. read more