I put a thank you note in the mail December 16th. It was postmarked December 23. It arrived to Ohio January 12. Huh. And what about my Christmas card with the correct address and unit number, delivered to someone else in the building 4 weeks after it was mailed. Or the mail I get correctly addressed delivered to me but belonging to someone else. I'm not always here. Trump wants to change things so that a postmark isn't good enough BUT IT ISNT EVEN POSTMARKED WITHIN A DAY OR TWO OF MAILING. And it ARRIVES nearly a month later. How can I pay my bills and taxes with that kind of delay? How can I do a mail in vote? What is with the USPS? read more

Just reviewed another post office and ironically this was even lower on Yelp at a 2 star. Very run down post office, one person at the desk, an older Caucasian man, and he was pretty rude. Wasn't helpful, didn't greet us or ask what we needed. Then said I'm not calling you up to the window when we were giving him space to finish with the person before us. Overall didn't help at all and we had to go to another post office. read more

Nobody at desk for 10 minutes. Multiple people knocking on doors or trying to yell to the back. A dude shows up and we ask "excuse us sir, do you work here?" His response "unfortunately yes" Sad state read more

There are 15 people waiting in front of me. Two people behind the counter. Neither of them acknowledge us. They walk away without a word. One of them comes back 5 minutes later. Helps three people and walks away again without a word. Now there are 10 more people behind me. read more

US Post Office - Line of people waiting - Post Offices Near Me - San Francisco, California

Not sure how that old white heavy man still has a job here. I went in the other day with a friend and joked about how every time I've been in, he's been arguing with or being rude to someone. Of course, this time was nothing new. He locked us in because it was after closing and made us wait until everyone was rung up. He was specifically rude to an old lady who couldn't speak great english, but clear enough that anyone with ears could make out what she was saying. He was almost mocking her, asking over and over what she was saying until other people started getting involved. Someone please fire him already lol read more

This is the worst post office ever. Actually impressively slow. I've waited for 45+ minutes on multiple occasions. It doesn't matter if it's one person working or two. It's going to take forever to get what you need here without fail. I usually just take the bus to the post office on Lombard because it's so much better despite being further away. read more

They gave my packages to somebody else. Super slow, you need to wait one hour every time. read more

WORST Post Office in the world! I tried so many times cause it's on the way to my work, but no. I will never go there again! To start their hours are not the same as most post offices, who opens at 9am?!?! OK, their staff is basically senior citizens, the pace is very slow, therefore the manager should be able to hire a lot of people. There was only 2 people working. and of course one went on luch so a line of 10 people waiting while 1 person worked. So I came back at 4 after work, still only 2 people working in slow motion. The line even bigger. I waited 10 minutes and the line didn't move at all. Took 2 buses to get at the Pine St Post Office, where 3 people were efficiently working and it took me 5 minutes in and out. So yeah, avoid this is location if you love yourself. read more

Had a lost package and made a claim on 3/4 at 12:26 pm. Received a response from Elaine Huang on 3/4 at 7:30 pm saying they were on the case. On 3/5 at 8:10 am, Elaine stated case closed, fill in the blank typical response and here is a link to file a lost package claim. Link did not work, and of course you cant get anyone to respond to an email or pick up the phone. Now to contact the Etsy seller and say USPS never delivered my package and I would like to purchase your product again. Crossing fingers I get what I paid for twice! read more

The absolute slowest post office ever. Poorly staffed for a busy neighborhood! Give yourself at least 30 minutes to wait in line.

this may just be the worst po in san francisco. lines arr always long. either they only have 1 worker and the others are out to lunch. they need to hire more workers. read more

Hard to find parking, but I was able to get in and drop my package off quickly. There was no line, so no wait. Yes! The employees were actually SMILING. I feel like I've NEVER seen a postal worker smile! On my way out I saw that the priority boxes and mailers were fully stocked and organized. Most post offices are generally out of at least one thing and/or the stall is disorganized. Nice job, Geary and Steiner! read more

Worst post office I have been to in SF. Wai times are always long, the staff there are sooo slow. Takes an hour to pick up packages read more

US Post Office - Long lines short staff - Post Offices Near Me - San Francisco, California

Nice facility with a DIY postage and weighing machine. Only con would be Staff is slow as hell and they don't give a crap but hey if it's overtime for them, i'm all for it. read more

US Post Office - line is long employees are slow - Post Offices Near Me - San Francisco, California

Very rude and don't open on time. No communication. How can people with no customer service have jobs.

Do not let the older white man help you. He does nothing but gives you attitude and mocks you for asking a simple question. I have seen him be rude to people on many occasions when it appears that English is not their first language. Today I heard a lady ask him a simple question and he told her "obviously you will wait here if you want your package". and then started to sing "If I Only Had a Brain" from the Wizard of Oz. If he is so miserable at his place of work, maybe it is time for him to retire! I went there last week because my mail is not being delivered for some reason, and he tried to blame me and said my name must not be on the package. It is very likely the package I was looking for was in the building at that time, but instead of actually doing his job and HELPING, he made me fill out a BS form and said the supervisor will get in touch with me. Surprise surprise, the supervisor never got in touch with me. Which led me to going back to the post office today when two more packages never got delivered to my house. Not everyone who works there is terrible, but this man is. Luckily a nice woman helped me locate the most recent two packages, but as for that first one, who knows where it is! read more

IDK what's going on here, but USPS needs to hire people to who don't hate their jobs. One time I came in with a mailer bag and a tshirt. There wasn't a line so I walked up to the front and as soon as the clerk saw my tshirt wasn't in the bag they instructed me to go leave and set my bag up in another area, and then go to the back of the newly formed line behind me. What? It takes 5 seconds to put something in a mailer and seal it. This time I came in and was putting jeans in a box while in line (again, nobody behind me) and they told me to exit the LINE. By the time I was done setting up my package (30 seconds) a line had formed and the person in front of me hadn't even moved. What's the point of making people do this? Seems like a useless power move on the USPS staffs end. Made me wait 10+ minutes extra both times because they wouldn't allow me to bag the item as they were scanning the code. read more

Only one person working and there were a couple people in line. The guy handling my packages talks too much and was working very slowly. His instructions were very unclear. Place is basically deserted. UPS is better. read more

This place fkn sucks. I've had two packages stolen twice now. Both were supposed to be mailed with postages pre printed. Isn't this a crime of some sort. Both fk times, I drop off the package at the counter and the employee says it will be mailed. Both times the packages are literally fkn stolen instead and never are mailed. What da flying fk? At a gddmn post office. By the own staff. What's wrong with people?! Jesus. read more

It's a rare person at the window who's actually helpful and moves at a pace other than "glacial." I used to dread going to this location of the USPS but it's convenient and a hub of the neighborhood. Luckily, I found a helpful USPS employee as I waited on line endlessly to mail a box to my sister in Boston. This friendly person asked if anyone wanted to skip the line and would be paying by debit or credit card. ("Me me me!!" Pick meeeeeee!!") I followed her out of the Bosch-like line I'd been standing in and she led me to a self-serve kiosk. So today, instead of waiting in a 45 minute line, it took me 90 seconds to weigh, print a receipt and mail my package and whoosh, out the door. I don't know when this kiosk was installed. I'd prefer to think of it as a recent upgrade for the many hours I've spent on line in this USPS location. And, when I could get no relief from the SFPD or FBI after mail was repeatedly stolen from my apartment building's old, outdated mailboxes, it was the Postal Inspector at this USPS location in tandem with the Secret Service who tracked down the mail thief. He's now doing 7-10 in a Federal prison for tampering with the US Mail and identity theft. For the self-serve kiosk and getting instant help after my mail was stolen, I'm a big fan of this station. read more

Never had problems with this location. Always friendly and only few blocks away from moms house. Minus one star because sometimes I see a gentleman in a wheelchair asking for money or someone sleeping on the floor. read more

I'm not surprised that USPS has a 2 star rating and my expectations going in were extremely low, but I had a great experience here. I needed to forward an already delivered package for my friend who moved out of SF and the man behind the counter was really efficient, helpful, and friendly. I was in and out within a couple of minutes. I'm quite literally shocked on how good the service was here that I feel compelled to scan the QR code on my receipt to give feedback on their platform. read more

The best possible service I could ever hope from a USPS location. Patric is a rock start.

This place is filled with. It's unhappy employees and customers. The overall experience of picking up mail or sending out a package is not awesome. Also, since when did USPS stop offering tape to help package priority mail shipments? Now you have to PAY for packing tape! I'll remember bring my own next time or just skip shipping USPS altogether. Yuck. read more

It's Friday and I just remember to mail my sister her birthday present. Her birthday is Monday. After comparing prices online I saw that USPS starts around $24 for overnight shipping and UPS starts around $130. I always think UPS is cheaper but I stand corrected! I hesitated to go to this location because of the reviews but then decided to go anyways. I'm very glad I did! There were two people working at the counter. They were fast! Both seemed kind and patient and happy to be there. The woman who helped me was extremely personable and very helpful! I was in and out within minutes. And paid WAY less than I would have if I went to UPS. read more

Super unorganized & they lost my package. The "manager" said she'd call me & never did. I went back in and they still couldn't find my small package that I was told would be there! They left a note on my door stating to pick it up at the post office so I went in. I left a report & never got a call. US post office needs better people working there. Also some of the other employees were being really rude to an elderly gentleman. This location is trash. It needs to be shut down! read more

Horrible delivery staff: Packages and mail sent literally to the fucking next house and vice versa. Not even missed package notes so I don't even know my damn box even arrived before its shipped back to sender three days later. And this Ch*rles dude and his fucking incoherent rambling and shifting shits aside when I fucking asked him what is USPS GOING TO FUCKING DO WHEN THEY LOST THREE FUCKING PACKAGES IN A FUCKING ROW. ggwp USPS read more

Just in case you lost your mind and thought this place has gotten better, it hasn't. Mail is now just straight up being stolen and no one cares. How do I know? Informed delivery clearly showed me my Social Security card was arriving in the mail. The envelope clearly says Social Security Administration in large letter (that's their fault for being stupid.) and through the extra large window on the envelope, the edge of said Social Security card was visible. Again, the fault of the SSA but a crime of opportunity is still a crime. My Social Security card was deliberately and intentionally stolen. and no one at the post office gives a shit. Filing a missing mail search form is useless. No one will answer a call and provide more information what the search actually entailed. It's clear to me, they know exactly what is going on. Please don't trust your ballot to these liars and thieves this election day. Deliver it directly to the election center yourself. read more

The worst. I understand, you see a million people a day and it's always the same set of problems, it gets tiring right? If you're tired and are dying to go on your break then all you have to do is say so, but to give me attitude and talk down to me? No that is unacceptable. Geez terrible attitudes, just quit your jobs already. read more

The incompetence! I'm constantly having mail that's addressed to the building next to me put in my mailbox. My name is literally on my mailbox, and yet they put mail for other people at different addresses in here. I've complained online 5 times, and it still keeps happening. Some of my complaints have been responded to with "oh this person is new, we'll talk with them" but it's been a few years and the mail carrier is still incapable of matching up addresses correctly (or they're doing this on purpose at this point, I honestly don't know). It's really annoying to have to drop my neighbor's mail in their plants (because their mailbox is locked just like mine is), and dropping their mail into the blue outbound box, just ends up with the mail carrier putting it right back in my mailbox. I'd recommend complaining online, but they uselessly call you back during the most inconvenient time and then do not pick up the phone at the post office at all read more

They wouldn't tape my box. When did USPS stop taping boxes? Total BS, no wonder why they can't figure out how to make a profit... someone should teach whoever runs USPS that nickel and dime'ing customers is not the way to build customer loyalty. And loyalty = increased revenue. Screw this location, I will ship UPS. All because they wouldn't give me the 3ft of tape I needed for their own flat rate box. read more

A package of mine had been delayed twice over a period of 4 days so far. I've called USPS and they located my package, saying it was being held at this location. When I arrived at this location at 11:30am, it wasn't busy there was 2 people in front of me. I witnessed a worker named Rita helping customers beside me, Rita was fairly rude to her customers. One lady needed to borrow a pen and she pointed to the counter behind the customer. I mentioned the pen wasn't working but Rita didn't care. It wasn't until the customer attempted to use it that Rita then said, I meant the other pen further away. My lady was having issues finding my package and said that someone was coming down from "upstairs" to help me. So while I waited I witnessed more of what Rita was doing. A lady and her child came to drop off a package. When told $8 the customer asked why it was so expensive. The customer had a priority label was what Rita explained. The customer seemed confused and asked is it because it is heavy? Rita just repeated that it was a priority label and didn't offer other methods of shipping. The customer confused seemed uncomfortable and just agreed to pay to get out of here. The next few customers of Rita seemed like they received decent customer service so I guess it depends. Been about 20 minutes and they still haven't found my package. They said they would call me. Now walking back to my car. Realized I didn't leave much time on my meter and am hoping I don't get a ticket . read more

I see myself coming to this post office from time to time lately. Anyways, I came in to drop off sealed and stamped envelopes in the indoor lobby drop box. The clerks on duty were friendly and very prompt making sure transactions were processed with efficiency and accuracy. There was no line when I was here between 10 am - 11 am and had business taken care of real fast. This location clearly has the best clerks on duty. Overall, positive first experience here. Props for having a self-service kiosk available. This machine is indeed a very helpful tool to have, it does the job by showing me the weight of my packages and envelopes. By seeing this weight, I can easily determine whether I affixed correct postage or not. It is certainly of convenience for postal customers. In a rush, want to have the correct postage affixed to your packages or letters? The self-service kiosk is here. Also, stamps are available at this machine. Props for being the post office close to the Fillmore and Japantown. For people working nearby or just passing by, this post office is here for you. read more

Astounds me to see a low rating. They were efficient, answered all my questions, proactively made suggestions for how best to mail my package based on my needs, and were kind throughout. I don't have a PO Box so maybe that's the disconnect? I almost avoided this office based on all the reviews and I'm so glad I didn't. read more

I've tried to get ahold of someone for two days via telephone to set up an appointment.... Today I called over 20 times alone. Still haven't received an answer. read more

US Post Office - Post Offices Near Me - San Francisco, California

When I came here last month, I was lucky to be alive. Look, I realize that it's difficult to see when it's pouring rain and someone is wearing a black sweatshirt. But that someone was also carrying a beige umbrella, you were making a left turn onto a busy street, and that someone was almost halfway across the street, so it's literally impossible for you not to have seen that someone. Were you on the phone? Were you texting? Who texts while making a left turn (without a green arrow) in the pouring rain while there are pedestrians crossing the street? Pedestrians who have the right of way because (a) they're pedestrians, who always have the right of way; and (b) they're going straight, while you're making a left turn. I wish someone's umbrella had done more damage to your car than it did, because the umbrella was destroyed when someone smashed it into your car. You almost killed someone. Pay better attention next time. Thank you, kind post-office employees, for letting me get on with my day. I could have stewed and grown angrier and angrier, upset that no one did what she was supposed to that fine Saturday. But you helped me with what I needed help with, and you were kind, efficient, and funny. I had no idea this place was so close to the Fillmore. read more

What I thought was shipping UPS was "transferred" to USPS, unfortunately, so I was not able to reroute two packages. They left two slips in my mailbox for pickup, with 11:00 a.m. - 5:30 p.m. PRINTED ON THE SLIP, with the address. After a long work day, I take a rush hour Uber to get to the post office before 5:30, to see the gate across the entrance, with workers still inside. I told them my pick up slip said 5:30, and they said "oh yeah, unfortunately there are a few of those still circulating. We close at 5:00. now" Awesome. read more

I seriously love/hate this place. I love the customer service workers there, but HATE 1. Long lines. 2. people who do not know how to pre-fill out their paperwork BEFORE getting to the counter. 3. having only 1-2 windows open when there are more than 10 people waiting in line. I go here, because I have to. Not because I want to. read more

It's a post office. You should expect surly, demoralized employees. It's one of the things we take for granted, and they screw up, a lot. But still. Go to other countries - Canada, Italy, the UK - and you will appreciate the wonder that is the beleaguered behemoth that is the US Postal Service. My favorite part about this place? It's on the exact spot where the Peoples Temple used to stand. That's right. The infamous Rev. Jim Jones and his suicidal cult all used to call this address their home base. Creepy, no? Technically, the Peoples Temple was at 1859 Geary and the post office is officially 1849 Geary, but contemplate that the next time you're waiting in line here. (My former landlord in the Upper Haight lived in a house on Masonic where Patty Hearst was kept prisoner for a time. San Francisco is SUPER FUN like that sometimes. Oooky.) read more

Ok I've never done a yelp review for a post office before but these folks deserve it. Can't believe the bad reviews! These are the kindest, most helpful and even funny postal staff I've found anywhere in the Bay Area. I watched them be so polite and gracious to each person in front of me and then got my own mailing mess handled quickly and easily. If only all the post offices were run this well! You guys are terrific! read more