I really appreciated that this location stays open until 8:30pm. For some of us who are at work…read moreuntil 4pm everyday, this lowers my stress levels in terms of needing to pay a visit to the post office on weekdays. I usually just have to drop off a package and it's super quick, depending on the line inside.

The hours here are great but the people at front desk are so rude and unhelpful ive had to come…read moreback 3 times because of slight mis confusion but overall no help and was so frustrating. These two Philippine ladies esp are so rude and give attitude. I dont want to think its just with me but when i was there waiting one of the ladies had two problems with two different people due to her being so disrespectful and having an attitude. Also cane for a passport ID gave them my birth certificate and passport and they didnt hand it back to me. Left it on the front desk for 20 minutes until i asked if that was mine and one of them rudely replied "yes its been there" but they literally just put it to the side. SO FUCKING HORRIBLE i hope they get better receptionists cause theyre fucking terrible. The guy was nice though shoutout to him.

Way worst than the Evans main branch. The customer service there is sickening. They have a attitude…read moreif you ask them a question and your packages always be in the wrong Po boxes or it says delivered and nothing is there. When asked about it they come up with lies.

The customer service isn't even that bad. There is one window available since it is not a very busy…read morelocation. A parking lot is available for those of you driving here. BRIEF EDIT FROM 08/19/2014: Some of the staff members here are actually friendly. Having a USPS facility here is definitely of convenience for everyone.

Someone named Siesha who says she's a "manager" at the Mendell Post Office put in an "urgent"…read morerequest for a lock repair which belongs to the USPS on June 25th and no repair. It's now been 18 days and our mailbox door is wide open. Anyone has access to about 10-12 people's mail. UNBELIEVABLE! And now she doesn't answer any texts or the phone.

I called but no one picks up the phone…read more... I went online to reschedule a pickup. It says Saturday is an option, perfect. Done Then I look up the hours, not only does this garbage place have the most limited hours I've ever seen for a post office but it's not even open on Saturdays! How do you let the scheduler let you make appointments for days you arnt open. Makes no sense

No problems. Get in line. Social distancing at this time. Do your thing…read more Only one window open so you'll need to wait a while if there are a few people in there. Remember to treat everyone with respect! Free usps flat rate packaging envelopes and boxes on the right side of the store. Depends on what is left.

I went in to ask what is the quote for priority shipping for international package, the old guy…read morenamed BEN told me "oh it's expensive," (YES I KNOW THE POSTAGE IS EXPENSIVE. ) After several unhelpful conversations, I realized the reason to why he was being unhelpful. It's because he was watching his movie/drama on his TABLET on side of the top counter/front desk. I was surprised he didn't even put the volume down, it was loud enough for me to realize behind the glass window.

Courteous and quick service. Easy to walk and the place is well lit…read more The line moved quickly. The young guy is efficient. Plenty of supplies.

Website not good hard to use and to get an associate on the phone it's very hard to. Definitely…read morecould be better ! Should have an easier website and better way to get support for any orders.

The clerk has an attitude, completely unprofessional and rude. I've come in there twice and I've…read morebeen met with a hostile attitude both times. Tried to make me pay for a prepaid package. I believe his name is Joe? Second time the manager stepped in and was able to handle it thankfully which is why I'm giving 2 stars instead of one since he was helpful.

I hope this is for the right post office I live on Winfield and had a small package to mail postage…read morepaid- it didn't fit in the mailboxes that are secured these days. I saw a carrier at the bottom of Winfield and he was amazing! As busy as this guy is- he took the time to answer my question. I asked if they still pick up outgoing mail from residences these days and we both kind of laughed at the change in the times. He asked where I lived and said "sure he would do that for me". He certainly didn't have to do that- I'm certain many would have just directed me to the post office on 29th street or even waived me off before I got to the question. I'm sure delivering mail on foot isn't an easy job especially considering all the variables. These men and women do it faithfully in spite of ongoing challenges and this particular carrier- who I'm hoping will read this and remember our interaction- went above and beyond. I taped the small item to our mail slot (on the garage like many others) with a note thanking him. I was a little nervous until I saw the item was scanned and tracking. THANK YOU DO MUCH sir- please know your kindness and professionalism make a huge difference and today even several days later, I'm still thinking about it and smiling. Simple kindness especially these days- has a profound uplifting effect and every person like this guy, who do things the way he did, makes me want to emulate and carry that spirit to others. I just want you to know the effect was much more than convenience- it was confirmation that good hardworking and kind people are still in the world and it reflects very well on the postal service! I'm sure you'll be rewarded for being the person you are - thanks again!!

Free easy parking in a quiet town. Their own parking lot…read more Staff has been kind each time I came and I got what I needed. You can buy stamps and the designs change occasionally so check out what's new Lines are usually not too long, maybe 1-4 people in line

There's never a line. There's a huge parking lot. Everyone that works there is super helpful and…read morefriendly. Hidden gem!

My passport expired and was lost in my move from HI to SF. And I'm lazy and need my hand held…read more I made an appointment online for all the things- passport, picture, etc. When I arrived there was a bunch of people waiting in line for shipping packages. Once I got to the front, the super kind lady brought me through the side door to take my picture. She took a few snaps, asked me which one was best? I told her they all look the same. She went over my paperwork, had me make a few changes, additions, photocopied all the things (extra charge) and with the swipe of my debit card for $184.55, I was on my way. My passport arrived two weeks later. . . before my birth certificate. It was the most painless process ever and worth every penny. Here's the breakdown of pricing- USPS Passport Fee- $35 Photo Service- $15 Money Order- $130 Money Order Fee- $2.55 Copy Machine- $2

This should be called the Noe Valley Passport Office and not the post office.There are three…read morewindows . Two had clerks processing passports and the third had the clerk opening a safe deposit box contract. We all stood there for a long, long time. No one was buying stamps or mailing parcels at the counter. When I finally made it to a clerk, I got my stamps and when I paid , her finger shot to the debit machine snd clicked the happy face for customer service. REALLY????? I couldn't believe if, I told her that isn't the customer service response I would have picked. Do yourself a favor snd go up to the Diamond Heights post office. It is so much better.

Polite service here today picking up a package that was marked for redelivery since I was not home…read morewhen it came. They opened promptly at 9am and were able to find my two items within 10 minutes.

Pretty smooth experience at 10:30am on a Thursday. A couple people in line ahead of me. Two desks…read morewith a postal worker working at each one. Only waited about 3-4 min in line before I was helped. Needed to mail out some heavier envelopes so they helped me determine how many of the correct stamps I needed. Empty counter space available so I could apply the stamps without being in the way. Didn't have to wait in line again and was able to just pass over the envelopes once I finished stamping.

I put a thank you note in the mail December 16th. It was postmarked December 23. It arrived to…read moreOhio January 12. Huh. And what about my Christmas card with the correct address and unit number, delivered to someone else in the building 4 weeks after it was mailed. Or the mail I get correctly addressed delivered to me but belonging to someone else. I'm not always here. Trump wants to change things so that a postmark isn't good enough BUT IT ISNT EVEN POSTMARKED WITHIN A DAY OR TWO OF MAILING. And it ARRIVES nearly a month later. How can I pay my bills and taxes with that kind of delay? How can I do a mail in vote? What is with the USPS?

Just reviewed another post office and ironically this was even lower on Yelp at a 2 star. Very run…read moredown post office, one person at the desk, an older Caucasian man, and he was pretty rude. Wasn't helpful, didn't greet us or ask what we needed. Then said I'm not calling you up to the window when we were giving him space to finish with the person before us. Overall didn't help at all and we had to go to another post office.