I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

Such a great experience! These guys have replaced 3 windshields for me and every single one has…read morebeen attended to with the same level of care and precision. Communication was impeccable and everything was delivered as promised, or sooner and or better.

We have used preferred now 3 times. The last time was an emergency after my windshield had been…read moresmashed by a large rock. I work out of town and would have had to miss a day if I could not find a windshield replacement. I called them at 2pm and they were able to pull off a miracle, replacing it by 5pm. Exceptional customer service!

John is the man put my glass in my car in 30 minutes flat, this company is super professional,…read morequick , and took care of it while I was at work. I giive them 5 stars Rich, So CA These PHX freeways you gotta be careful!

WOMEN BEWARE! I spoke to Corey on the phone and he was very…read morepleasant and helpful. We got on a conference call with my insurance company and worked out the details for my windshield to be replaced and completely covered by my insurance company. Corey called me back to get the correct VIN number, because he didn't have it right the first time, so that he could order the correct parts. I was to drop my car off at the designated location, a tint shop that they use often and that I also use. As I arrived to pick up my vehicle, the tint business owner looked over the receipt and the work done by Dave's Metro, and he seemed irritated and disappointed. He showed me the bill and said that this was my copy. He pointed out that there was a front window camera charge on there for around $300. He asked if I had that and I said no, that I've never had a front window camera. He called the windshield company and got that taken off immediately. He also noticed they did not charge insurance for a tint visor, the work that he did. He was able to get that changed on the bill as well. When I got home, my husband noticed that the molding kits were not the right size and that they were flaring off the sides of my windshield and not fitting correctly with the rest of my vehicle's molding. He warned me not to go to the car wash because we weren't sure if the windshield was even waterproof with this shoddy work. I also started hearing a rattling sound every time I accelerated past 50 mph coming from the top of the windshield from inside the car while I was driving. I surmise this is from the ill-fitting molding flapping, shaking and vibrating in the wind. An original Ford part or OEM (original equipment manufacturer) part is priced at around $105 for that exact brand new molding kit for my vehicle. DAVE'S METRO AUTOGLASS charged $481 for this exact same part, and this is not including labor. They also charged 3.5 hours to do this job which is extremely excessive. This type of job usually takes between 30 minutes to 90 minutes to complete. Appointment 2 My husband spoke to Missy on the phone a few times regarding the inaccurate bill charging extra for parts I didn't have, like a front facing camera on my windshield that added $300 to the bill, and she asked, "Why do you care? We are submitting it to the insurance company. You are not paying". He said, "Shouldn't the job be done correctly? My wife's car has the wrong parts on it and you charged her for a brand new, correctly sized molding kit for the vehicle in question". Missy also said that it was up to the insurance company to set pricing for labor hours. My husband talked to our insurance agent and he said no, this is completely false. My husband called today and spoke to Jessica, who said we could set up an appointment for them to fix their repair job mistakes. We set up an appointment for today, Wednesday, September 3, from a window of noon to 3 PM. I waited down at my husband's work, which was the place of meeting, from 11:30 a.m. until 3 p.m. and no one showed up so I drove my husband's car back home. He waited there. He then got a text at 4:21 p.m. that their ETA was 15 minutes away so they arrived at 4:35 p.m. He was able to repair one side of the car's molding kit, but did not bring enough parts to repair the other side. The technician said that they had given him two driver's side molding kits instead of one driver side and one passenger side molding kit. We now have to bring the car back on Friday from 8:00 a.m. to 3:00 p.m. to get the other side repaired. The technician said that he would take care of the appointment and equipment. Appointment No. 3 My husband drove my car to his work today and the technician arrived at 9:30 AM to do the repairs. My car is finally finished and the work that was supposed to be done correctly on August 13 has finally been completed. It has taken us a lot of time and labor to get what we paid for in the beginning, a basic installation of a windshield and a molding kit. The moldings don't look as good as they did before I brought my car into Dave's, but they do look better than the first mis-sized moldings that they put on. There is no more shaking and rattling coming from the upper windshield area now when I drive either. In the past, I have had my windshield repaired in the parking lot of my employment while I worked by Safelite auto repair. I've never had an experience as horrific as this. The windshield was put in perfectly with correct parts within an hour time. It is not worth it to go to dave's Metro auto glass. You will pay for it with lost hours and lost dollars in the end. Save yourself the stress and running around required to just get what you overpaid for in the first place.

Damn Dave, you're legit my new favorite glass shop, not that I had a "favorite" glass shop before,…read morebut when it comes to chip repair, you're my new go to. With $30 (cash price) $40 (credit card) chip repair option, your service is a breath of fresh air between deciding to try to self repair with a kit that probably won't work amazingly well since I'm not a pro at glass repair and calling in a big national company and getting charged extra to help pay for their marketing campaigns. Caveat with Dave's chip repair, they're not mobile and they're available only Monday to Friday from 8 - 330 for walk in repairs, first come first served. My wait time was about 30 minutes today, so not a big annoyance for an auto repair. 5 stars for the reliable and reasonable cost repair, 4 stars for limited repair availability. They're available for mobile service on a full window replacement. I'll more than likely check back if ever I need one of those. Super glad I found Dave, hoping to never need him again. Unlikely because, well, we all live in the desert and you're just about guaranteed a window chip at one point or another down the line.

Great communication. Easy to schedule. Quick repair of our jeep window that has been inoperable…read morefor the better part of a year. Highly recommend!!

Very fast and they will come to you whether it's at your house or work. Diego was great. He was…read morevery thorough and friendly. I would highly recommend them.

Excellent and rapid service. Replaced windshield in rapid time and quality replacement glass.read more

I would highly recommend they did a great job promptly showed up, when they said they were going…read moreto, and followed up after. Great service

Ruben has been extremely helpful during the quoting process and coming out next day with a new…read morewindshield for me. The service has been impeccable and the price is right especially if you have a high insurance deductible. I've attached a photo of when it was being worked on and then the final. 10/10 would recommend One stop auto glass !

You know what makes it great? the recommendation to go to the Mexican food place just east of the…read morestore. good food. That came from the tech at the site. ...WOW. The other thing that makes this place awesome Sauce. Friendly and helpful. There was a mix up on the quote. They honored the price of the Mix up.. no matter how I tried to correct it. .. someone else wanted $745 to fix this with a 1 year warranty. They fixed this for below $450. From walking in to walking out.. 10 out of 10. Let you know later if the window last the one year.. I got more business for them. Signed .. Sinbad! (-)

Had the plastic bracket clip on my 2012 Dodge Ram drivers side rear window break, again! I didn't…read morewant to take my truck to the dealership and have it sit for two weeks until they, ordered the part and decided to fix it. My husband found PWR online and called for a quote. Two minutes later we had an appointment in a few days. They could have repaired the next day but I had prior commitments. Don't be deterred by the area. Building is small with very little parking. Inside is clean and tidy. I was quoted 1.5 or 2 hours for the repair, nope 45 minutes later I was on my way. Wveryone I came in contact within this business was happy. Could I have gotten repaired cheaper? I don't think so, I found it affordable, fast and the work comes with a parts and labor warranty. Definitely recommend their services and will use again if need be.

I have now used Southwest Auto Glass twice - the first time was for a new windshield and this past…read moreweek they repaired a chip. In the first instance they sourced an OEM-branded windshield for my older BMW, which came equipped with an automatic rain sensor, a feature I wished to retain. Extra points for going the extra mile! The installer came to my house, so it was very convenient. The most recent occasion was to repair what Tech Jake said was a "double-chip", complete with star crack. He did an outstanding job on this more difficult repair. The office staff have always been friendly and efficient, and the techs are skilled and courteous. For these reasons Southwest Auto Glass continues to earn my business.

My service tech, Benny, who came out to put a new windshield in my car was Outstanding! Very…read moreKnowledgeable and cared about his work. I will use Southwest Auto glass each time I have a windshield need.