MacPro-LA

Walked into the store today to purchase a cell phone microphone. Robert at the desk was very…read morehelpful and knowledgeable. He helped us find the right product and gave us a break on the Taxes saving us a little money. Definitely recommend this place. They have a lot of cool things in here, including Nintendo switch games, cameras, and accessories for cell phones.

IF I COULD LEAVE ZERO STARS I WOULD!!!…read more I shattered my iphone screen so I could not order an uber or access my bank account. I needed a quick repair and this store (Robert) took advantage of that. I was charged $307 for a $30 poor quality phone screen. The screen that was installed was installed incorrectly and it was of extremely poor quality. I went back about two weeks later to get a new phone screen under warranty (30 days) because my phone was overheating and swelling. They looked at my phone and they told me that they replaced the screen and nothing was wrong. A week later I my phone was still swelling and burning my hands when I would charge it. I went to another phone repair shop and they told me that the screen that was installed was the lowest quality one available and the keyboard did not they told me that there was a film that should have been removed causing it to overheat. So they are overcharging for cheap phone screens and can't install them properly. in addition to all of this, I got a terrible gut feeling that they were storing the data on my phone to use for malicious intent.

Thank you again to iCarryAll team for deserving an award for 2023 what a great year.

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They earn several rewards worth their hard work

Mobileshark Wireless

4.9(196 reviews)

11.8 mi•Lake Balboa

Rich the cell phone Doctor can fix your cell phone & treat you as a family member with great…read morepricing fast repairs with quality workmanship..

Thank you for all the years of my family and my cell phone needs. Today Rich assisted me with my…read morebroken screen. He completed the task in 30 min and my phone was back to its normal self again. He also helped me make a payment. I bought an Otter box for my new phone as well. Thank you for fixing my new iPhone phone and making it brand new again!

Phone case's

My man Richard is putting in that work! Thanks man best service!!!

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Sunset Wireless

4.7(211 reviews)

1.8 mi•East Hollywood

They were super nice, my phone wasn't charging and they fixed it in less than ten minutes. Will…read moredefinitely come back if I need any other repairs!

Best customer service ever, these guys knew exactly what issue I was having with my phone…read more They fixed it in no time and only charged me $20...couldn't be happie...Definitely going back.

Sunset Wireless

New Sunset Wireless

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Boss Cell Phone

5.0(13 reviews)

0.5 mi•Hollywood

I was in a real hurry and I needed to get something that would charge my phone and usually…read morecigarette lighter adapter's are very well-built but luckily I was given two options and with his experience he made it very clear which one would work perfectly. If you're in a hurry and you need to make a quick buying choice and you want to spend less than $20 you can get more bang for your buck here I'd stop here and I'm not even a tourist LOL! Very friendly and honest

After going to countless different shops to try and get quotes to get my phone fixed, I was really…read morein a situation where I needed to retrieve all text messages and if it wasn't for Slava, I would not have been able to do it. I really appreciate the time and effort that he took to assist my needs and deliver above and beyond customer service from doing things that he just knew needed to be done with my phone with no charge and then to give me a discount the best ever thank you Slava. I will be back!

Very fast and efficient. Slava worked with me and was very patient and even gave me a discount.

Exterior of building. Right at the corner of Cherokee and Hollywood.

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CPR Cell Phone Repair Burbank

Cheapest price to repair my MacBook M4 screen…read more quick and easy With parking in front I wholeheartedly recommend!'

CPR just earned a customer for life. Walked in with a sick laptop expecting bad news, walked out…read morewith it fixed after a driver update. No charge. No upsell. Just good people who know what they're doing. If your tech is acting up, take it here first.

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T-Mobile Authorized Retailer

I went in because I had an issue with my phone and I was assisted by a very knowledgeable and…read morefriendly rep! I believe her name was Danielle Z. She truly went out of her way to find the best possible solution for my issue and I genuinely appreciated her assistance!

As someone who has worked in retail for years, this is not how a good business is run. Customers…read morecome back to establishments because of how you make them feel, and service provided . My service was nonexistent, dismissive and extremely disappointing. Q.) Would I recommend this particular store? No. T-Mobile and affiliate stores have work to do on their Customer Service , very disappointed.

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Pixel Patch Repair

4.7(321 reviews)

3.2 mi•Studio City

I had what I thought was a catastrophic failure of my iPad. I called them, told them what had…read morehappened, and the gave me a quote. I accepted fate and took my iPad to them. A quick check by the tech and I was to,d it wasn't a catastrophic failure...just a charging cable connection issue. Plugged in a new cable and voila! (Yes I had tried other cables...just not that cable) Anyway, he could've run up a repair bill and I'd be minus my iPad for the time being, but instead fixed me up with a new cable and all is good. Highly recommend

Carlos was a pleasure to work with - kind, honest, and transparent the full way. He gave me regular…read moreupdates regarding my laptop and went above and beyond to make me a happy customer. I will always recommend this business for anyone who needs mobile or laptop repair. Thank you Carlos!

The audio antenna broke off due to the damage to the phone housing.

PS5 Controller stripped down for a key flex cable replacement

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Tablet screen replacement

T-Mobile

Ray was the best and so helpful- everyone in the store was amazing. I went in with the intent of…read morechanging my line to another device but left with internet as well and couldn't be happier. Ray was so friendly and welcoming. Thanks again!

My T-Mobile account 55+ was permanently closed approximately 6 months ago. I got a transfer PIN (to…read moreremoved my two phone numbers and transfer to another provider) 10/17/2026 received an SMS message stating that T-Mobile was charging my Discover Card Alert: A transaction of $83.69 at TMOBILE*AUTO PAY on October 17, 2026. No Action needed. See it at https://app.discover.com/ACTVT. I contacted T-Mobile customer service Three Times and was informed that I have no active T-Mobile account. Despite all , T-Mobile still charging my credit card , and no way to removed my card information from T-Mobile data.

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AT&T Store

2.9(49 reviews)

1.8 mi•Los Feliz

Ingrid at the AT&T store provided amazing customer service, honestly, "excellent" doesn't even…read morecover it. She went above and beyond helping us with tech issues, setting up email on a new phone, and making sure my mom and I fully understood how to transfer everything from our old phones. She was patient, knowledgeable, and genuinely kind the whole time. Ingrid, you are a godsend, thank you so much.

This particular AT&T location has improved by 1000% over the past year in every way possible. All…read moreof the employees are kind, knowledgeable, and very generous with their time They had an excellent selection of all the accessories I needed. Israel was very patient and got me out the door in a timely fashion. It was a very professional transaction and I look forward to coming here again. They have a great selection of whatever phones or devices you want. I highly recommend this establishment if you're looking for great value for the money and dependable service, this is the place. Very easy parking in the back of the store with lots of spaces always available.

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T-Mobile at Costco

2.8(5 reviews)

5.4 mi

I came in for a Black Friday deal to switch over four lines to T-Mobile, get four new phones. I was…read moretold to made a deposit for $1900 and two months later still no phones! And no refund! And T-Mobile is billing me for service I don't have. They said it would take a few days, then a few weeks, then more weeks. I planned to reorder after the refund. Over two months later and they haven't given a refund and haven't explained. I wanted to switch. I no longer want to. Avoid T-Mobile if you agree this is weird.

WORST PHONE COMPANY EVER!!! Switched from metro and paying almost double for really shitty service…read more And the insurance claims are more. They literally charged me for phone replacement and I saw the charge.that.day.3 weeks later claim was still initiated because apparently...THEY RETURNED THE PAYMENT. y'all if anyone's thinking of switching.dont

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76 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Tek W.

12 years ago

Bravo! After reading the tons of other fine reviews, I had decided to travel many miles to get to Pro-La and buy a refurbished MacBookPro for my friend. Not minding the business hours on Sunday, I was hoping the store would have been opened by the time I had arrived, and Lo and Behold it was opened, but just barely, as I had just arrived in the nick of time just right before it was about to close. The guy (I believe Sean was his name) was about to close about one minute before I had arrived, but for some reason, did not close right on the 'button' that day. What impressed me the most out of this was that he did not say " Sorry, come back tomorrow"," though it would, of course, have been in his complete right to have done so. Nor did he rush me into buying just any computer. Instead, he took his time with me, and asked me relevant questions to getting the best quality computer possible. Towards the end of our meeting, he even voluntarily took the extra time to professionally test the hard drive to confirm that there were no defects in it whatsoever. These wonderful professionals are not only true business people, but they are genuinely people people as well! I truly wish this business manifold blessings in the future! Keep up the very fine work! read more

Nicole O.

5 years ago

This place is the embodiment of why small but mighty authorized Mac retailers are a great benefit to the world and community. Having had massive computer issues in the past, I was reluctant at first but taking my business here was a decision I have yet to regret. It's hard to put into words how awesomely fantastic MacPro-LA is **ALL** the time. I've purchased two refurbished Macs from here and they both still work amazingly well after more than 10 years! I also LOVE their repair policy: if you buy a computer from them, you can bring it in for repairs and you will ONLY be charged for parts (ZERO in labor). They continue to give great advice whenever I call with questions about MAC OS updates (and basically anything else). As a result, they've helped me better care for and preserve my computers. Thank you, thank you, thank you for such a fantastic experience to all the MacPro-LA staff, especially Ray :) As a customer of theirs for over 10 years now, this is the ONLY place I go to for my Mac purchases and I tell as many people as possible. I recommend anyone looking for a proverbial hug and help recovering from computer issue traumas go to MacPro-LA ASAP. read more

Robin A.

4 years ago

This is my second review. I am taking the time to write this review because I am a very happy client of MacPro-LA. I have been dealing with Ray the owner since he opened...so for many years. I found out about him originally when my iMac crashed. Being a photographer, I am extremely dependent on my computers and Ray rescued me. That was the beginning of a long relationship with these guys and many purchases. I have bought desktop, laptop for myself, laptop for my daughter, laptop for my son and had a repair done just last week. I refer many people there because they have always got me out of a bind, given great service and a great product. Last week my electricity unexpectedly turned off in the middle of the night and I woke up to a computer issue. Of course if most of your work is on the computer, you are in a panic. I took it in right away and they had it back to me next day good as new. And, I no longer live in Hollywood so that meant a trip from Valencia to bring my computer to them. Thanks to Ray and his staff for all the great service and Macs!! Robin read more

Amp A.

9 years ago

In a fast and most inexpensive way MacPro-LA brought my MacBook Pro back to life. It could not start-up and I believed I had a problem with my RAM. I am from San Francisco and this occurred early in the morning in Southern California. The same day I arrived late-afternoon on Saturday and vwala it was fixed and finally the Sierra OS was humming. They offered to do a free diagnostic and also moved directly to repair the MacBook Pro by re-inserting the RAM memory that had been jossled around. My computer works again and I was able to avoid the Apple Upsell and b.s. that this of course wouldn't be under any warranty, and they would say just get the latest and more expensive version. But my thanks is to MacPro-LA, everything was repaired within 15 minutes. They were able to unscrew the MacBook Pro to get into their black box, find the problem and correct. They were so gracious that they didn't charge me for this invaluable service. Mucho Milagro comes from MacPro-LA. Andrew Michael, Esq. Partnerships For Change http://www.partnershipsforchange.com read more

Darnell G.

5 years ago

I searched and searched to find a computer/repair store In the valley to replace the one I spent so much money on and being told I needed another part. I found MACPRO LA on Google and read most of their reviews and I was very impressed and determined to drive to Hollywood to see for myself. OMG! Ray, explain everything about my computer and what they had to offer. He suggested to move from the Mac Pro to series to an iMac. The selection was plentiful. However, I couldn't afford the refurbish iMac... It was reasonable for what I needed coming from a 2006 MacPro to a 2017 iMac. He, suggested, financing is available with options of pay back within 100 days or 12 months. They have a finance company they use (Snap Finance), which I was approved for, using a soft credit inquiry and took less than 6 minutes to apply. Greatly, happy with my new computer! Thanks again! Most definitely my new home for all my computer needs!!! Darnell Gill read more

Raymond M.

14 years ago

2 thumbs up for a fantastic experience start to finish. I was driving by Cahuenga looking to avoid the traffic on Highland to go to Hollywood and literally just stumbled upon this store! I thought to go in and get a quote just in case it was a better deal than what I was quoted at the Apple Store...and to my surprise not only was the price quoted much better but I ended up getting an upgrade on the house too as this guy has just opened and looking to build new clients. Really friendly no nonsense approach and cheap rates, what more can a guy like me who hates to go to the Apple store geniuses ask for ?Forget shopping around and go to MacPro LA for fantastic service at an unbeatable rate . They have free parking and a great coffee shop a block away where I had a quick bite to eat while my MacBook was fixed within the hour. Take it from me, skip the Genius and go the Pro! read more

Brother B.

112

246

12 years ago

My computer crapped out late 1 night and I was in the middle of a project. I contacted my normal Mac/tech guy and after waiting a decent amount of time for a response; I was in a bit of a panic. MacProLA was reco'ed to me and I contacted them. They said they could diagnose the issue quickly and if it was either of the possible outcomes; they'd have it fixed within hours. And that's exactly what happened. They were quick, they were reasonably priced and they were professional. I'm thrilled to have this resource. You quickly remember how tech reliant you are when your computer is out of commission and it's a scary feeling. Having this resource eliminates that panic. read more

Patrick H.

11 years ago

I finally bought a new computer today my old one died this morning. I consider myself predominantly technically inept and I have avoided fixing my Mac related problems for too long a time. Partly because I didn't want to deal with the pain,waiting and appointment making of going to the Mac store. Also I couldn't afford to buy the newest version of the MacBook so it's nice to have a place where you can go and buy refurbished slightly older models. COMING HERE WAS MY GREATEST DECISION OF 2015!!!! I don't know, perhaps the greatest of the last few years. either way spare yourself the homicidal rage and go to Mac Pro LA and make it painless. read more

Ronald S.

5 years ago

Amazing! I spilled red wine all over my son's almost new MacBook on Thanksgiving, it was completely dead. The Apple store said it was a minimum of $1000 to even have it looked at but it would likely need to be replaced. Someone from my Magnolia Park Mama's Facebook group recommended I take it to MacPro-LA. I just got the MacBook back today and not only is it working, but all the files are also still intact and exactly how it was when I split the wine. They worked very hard and had to order a part from China, but somehow they were able to resurrect it from the dead. I would highly recommend MacPro-LA. Thank you so much! read more

Gary G.

6 years ago

I was concerned about how I would get my late 2010 model MacBook Air repaired when Apple made it obsolete. But now I know right where to go if I encounter any problems with my computer. The folks at MacPro-LA on Cahuenga Blvd in Hollywood are the best! They installed a new trackpad and battery in my obsolete computer within 24-hours. And the price for the repair was fair and affordable. I am grateful to (Ray) for hearing my concerns, and for successfully making my 10-year old obsolete MacBook Air work properly again. You will appreciate his kindness and competence. I highly recommend MacPro-LA. read more

Ian P.

10 years ago

MacPro-LA is a great place to get a reasonably priced refurbished laptop or desktop. Ray is very knowledgeable about the technicalities of the computer, he is familiar with the different models and he does not pressure you into buying. I bought a mac pro laptop from him a few months ago and, last week, I bought a desktop. He copied all the data from the one to the other plus he loaded them with various applications at no extra charge. I am 100% satisfied with both my purchases. A great store and very nice owner (Ray)! read more

Abelardo d.

8 years ago

I searched online for refurbished iMac -- google, craigslist, amazon, apple -- found MacPro-LA on Yelp. Great reviews! Here's mine. They advertised online an iMac 21.5" for $599. Took lunch, drove from DTLA to Hollywood. The shop is right off the offramp, free parking right in front. Was let in, showed the one I wanted, Ray answered a couple of questions. Computer, keyboard, mouse, all boxed up. In and out in 10 minutes and he even carried the box into my car. Now I'm online writing this review. Go here! read more

Lucas T.

4 years ago

This place is the real deal. Ray is The Mac King Wizard. I had an obsolete MacBook Pro from way back when that needed serious help. Any other place I would have taken it to would have told me to buy a new MacBook Pro --but not Ray. Ray diligently and methodically resolved my issue and did it while he was in the middle of renovating and moving offices no less! He's still at the same spot on Cahuenga --but one door over-- right next door. You've tried the rest, now try the best --Ray's MacPro-LA! read more

Micki D.

12 years ago

I got excellent advice and service from MAC PRO-LA. Ray is smart, kind, patient, and goes way beyond what's expected. I always panic when something happens to my MAC Pro, but Ray not only made me feel at ease, he fixed the problem without having to replace the power supply which another repair person told me had to be replaced. He's not only a MAC expert, he's honest too,. If you have any problem with your MAC, go see Ray. I'm so happy I found him and will go to him for all my MAC needs. read more

Rich L.

221

8 years ago

Came in because my 2012 Mac book pro screen wasn't turning on. I met Ray who said he would run a free diagnostics on it. He called me later that day and told me it was just unplugged and that I can come pick it up. Didn't even try to charge me. He did tell me I should upgrade my HDD to a SSD which I did take his advice on. The labor fee wasn't too expensive, and he was able to clone my new SSD from my old hard drive. My laptop runs as if its brand new and I'm super thankful. read more

Randy R.

14 years ago

I recently bought my first Macbook Pro from MacPro-LA and was very satisfied with the customer service (Ray) and the deal I got. I had been researching new, used and refurbished Macbooks and I can honestly say this was the best deal I could find. They are Apple Certified, offer their own warranty and were not aggressive at all in terms of making a purchase. I would definitely recommend to anybody looking for a quality Apple product for a margin of the cost. read more

Ty D.

1 year ago

Just received a M1 Max 64gb and it was Grade A pristine condition and a 100% battery health this company MacPro-LA is Amazing my credit card wouldn't go through several times but they worked with me using PayPal and adjusted the tax for an out of state purchase which saved me a lot of money they are very helpful! And their communication is excellent they texted me back all my concerns instead of calling since I work night shifts. 5 star company! read more

Kene G.

267

12 years ago

Hands down the best computer customer experience I have ever had. I was among the first customer's in the store when it opened; and I thought the treatment I got was unique to the sales period for the store's owner. But every time I have needed something; and every time I get in a Mac related crisis it has been the same experience - incredibly supportive, sympathetic and extremely reasonably priced service. Customer for life. read more

Georgia T.

5 years ago

I've been using MacPro-LA for a few years now. Just recently I had to have the Logic board replaced. Ray stepped up as always, finding ways to help cut the cost. I got great service, the turnaround was quick. I now have an almost new MBP. His team has always been able to find the problem and answer my questions. Thank you Ray! My Mac is up and running beautifully, no issues with the data transfer. read more

Steve D.

8 years ago

I was frustrated watching the hard drive keep slowing down and before it died and the screen went black I took the computer to see Mac Pro, they not only fixed the problem they surpassed my expectations and instead of having to purchase a new laptop I got on that was better than brand new. This was a great relief and it was the best spent money on technology in my house this year. I'll be back. read more

MacPro-LA - computers - Updated October 2026

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Came to fix my iMac and Josh was very helpful and professional…read more The service was very fast Highly recommend!

I had a great experience! I always defaulted to the Apple Store because I enjoyed the commitment to…read moreexcellence and great customer service. However, I wasn't really feeling it lately and knew this business was local! Joshua was great, friendly, pleasant! Everything the Apple Store mostly used to be. Thank you for the iPhone Repair.

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Group Micro along with its modus operandi of under promise, over deliver is:…read more Professional. Ethical. Honest. Affordable. I'm a firm believer if over-the-hill technology can be spared an immediate e-waste destiny, FIX IT. Group Micro's highly skilled technicians agreed; bought two old people's equally old MacBook Pros a few more hours of use. Upon pickup, noticed a display case of previously owned, reconditioned Macs. Not one for requiring the latest and greatest made note of this for future reference. Group Micro moved a few doors north so you won't find it under the green awnings in Yelp pictures. Didn't snap any pics as hubby was circling the block to avoid parking in the adjacent Broxton Avenue Public Parking lot https://www.yelp.com/biz/broxton-avenue-public-parking-los-angeles cuz we weren't going to stay that long. Avoid metered parking too few and far between. Aforementioned lot is your best bet especially if you intend to enjoy the Thursday Westwood Village Farmers Market https://www.yelp.com/biz/westwood-farmers-market-westwood after you drop off your repair at Group Micro. Mega thanks Group Micro!!!!!

Lies. Do not go there. They say they can do same day. But not even open and no regard to customers…read moretime. Waited over25 minutes

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I been using this guys for past 3 years and i love there support, this guys on top of all problems…read morei ever had. Out standing customer service, great technical support, friendly staff !!!!

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This is the best place ever. Fantastic service. Very courteous and efficient, and are experts in PC…read moretowers, laptops, smartphones, and connectivity. Very reasonable pricing.

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Fixed a button on my iPad same day for $29. Friendly fast…read moreservice. Good communication as well!

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Easy, fast, affordable. Not to mention, LJ is SO pleasant. It's always great when you get someone…read morewho can laugh along with you about the dumb ways you break your phone. I got both my battery and screen replaced in under half an hour, for a fraction of the price that Apple would charge. Next time I do something dumb and break my phone, I'll definitely be coming back here!

Made an appointment online and the robot confirmed. Called and the voicemail said they were open…read more Turns out they are closed, not sure if indefinite or for good, but don't waste your time.

Di-No Computers

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I would highly recommend this place for all things apple related. Great customer service and…read moresupport. From repairs to sales. Support a local business..

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

MacHollywood

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