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    M V Dream Pools

    3.7 (6 reviews)
    Closed 7:00 am - 5:00 pm

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    this is not dirt. it is in the plaster. started last summer and the pool was just finished in may 2024. pool maintenance has been constant
    Joel S.

    This could end up being a novel. We chose Matt for our total pool/ outdoor remodel. Out of 5 pool companies we felt Matt's proposal was fair and he made me feel very confident in his knowledge and honesty. After getting all the bids we had to postpone for a year to save more for the project. When I called Matt the next year I was surprised that the cost on his end hadn't gone up. Turns out he had no work at the time and was happy to get a deposit to start. all was going well it seemed. He started complaining that the pavers I chose were killing his guys because the largest one was 68 pounds. He could have told me that those pavers would be extra to install or I could have chose others. ultimately I don't think they had the expertise to install them because the lippage on them is bad all over. the machine they run over the pavers to vibrate them into the underlying sand apparently picked up small stones from the sand and made scratches in the pavers all over. Once installed they sanded them and sealed with an oil based sealer. My pavers are concrete with no color and Matt told me that there was sand to match the color. Actually it was brown and all the dust was sealed into them and turned them brown streaked and ugly. Matt offered to take $900 off my bill if I would sand off the sealer myself and I spent 4 days on my knees sanding over 600 sq feet of pavers. All throughout the project we had discussed him helping to install the generator for salt conversion and he even had his electrician come out to see the one we purchased to ok it. ( new plaster has to have your pool run with normal chemicals for one month before conversion to salt.) After the plaster was finished and the startup was complete I payed Matt the balance including the $900.00 he had offered to take off our bill for sanding off the sealer myself because we told him that we really needed his help with the salt conversion and installation and we didn't want him to feel cheated. Matt left and when I called to see when he was coming back to do the salt stuff he said get a pool guy and that he never said he'd do that. so I asked when he was coming to clean and seal the stone coping edge he said he wasn't doing it because I was unhappy with the sealer on the pavers. ( two totally different things!). Ultimately I believe what happened is Matt was happy and doing a good job until he had other projects come up and then he resented our job because he took it for less $. called me a perfectionist. Did a total crap job on the plaster. We chose white. It's all lumpy and is now after only 8 months discoloring and looks terrible. I understand that too much calcium chloride added to the plaster can cause this or uneven surface (its very uneven.) too much water in the plaster. I'll likely have to have it emptied and replastered by a professional. Live and learn. I hope this helps . Can't believe I had to give one star just to post!!!

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    Majestic Pools and Spas

    Majestic Pools and Spas

    (125 reviews)

    Scripps Ranch

    Richard came out to evaluate our backyard for a potential pool project, and I was genuinely…read moreimpressed by how thorough and detail-oriented he was. He took his time walking through the space, carefully explaining placement options, layout considerations, and how everything would ultimately look and function. What really stood out was his ability to think beyond the obvious--he brought up several ideas and design elements that I hadn't even considered, which added a lot of value to the consultation. I've met with several pool companies, and Richard is by far the most knowledgeable and thoughtful professional I've encountered. He clearly has deep expertise and takes pride in doing things the right way. I would highly recommend him to anyone considering a pool project. I will post a before and after pic once the pool and hardscape are done

    Go with Majestic Pools if you'd like to be cursed at and have legal action threatened…read more The first time I met with Richard Ham (sales rep) at our house, he feigned interest in my newborn daughter and touched her. This made my wife uncomfortable due to the risk of germs and, in my opinion, the creepiness of a stranger touching our baby. We did continue with the company because we didn't feel like starting the search over and assumed that once construction began, we wouldn't be dealing with Richard. I explained exactly what we wanted and even showed him a photo (and explained the size and purpose). The company pulled permits and later sent us a rendering that wasn't what we wanted. I scheduled a follow up meeting to discuss the issue. Richard said he could "squeeze us in" between other appointments. Before he arrived, my wife and I went into the yard to discuss the project. We realized they simply weren't understanding our vision, and it didn't seem worth the time to keep trying to explain it. I was about to text Richard when he pulled up. I went outside to let him know we would not be proceeding with the pool. His response: "Why the f**k didn't you tell me before I got here?" In my opinion, he then stormed off like a child. I reached out to his boss to let him know that such behavior was incredibly unprofessional, and the language was unacceptable. I explained that I am also a business owner and that employees are not just a reflection of the company, but the owner. Instead of acknowledging or addressing the issue, he told me Richard lives in Palm Desert--as if he had made the drive specifically for us and that somehow it would justify his behavior. The owner called me today (a week later), briefly acknowledging Richard's behavior before saying he wants to bill me for permit costs and time. I already paid a non-refundable $1,000 deposit. He told me, "I don't have to let you out of the contract," and said he has legal recourse and could place a lien on my home. He also let me know he would respond to any review I left. At the end of the day, Majestic Pools was hired to provide a service they failed to deliver to our expectations. They also employ a salesman who acts in a creepy and foul-mouthed manner. Even if we had been difficult customers who required more time than expected or had left them high and dry, that still wouldn't excuse bad, unprofessional behavior and now legal threats.

    Taylor-Made Pools & Spas - Here is my beautiful pool at nighttime.

    Taylor-Made Pools & Spas

    (44 reviews)

    Words cannot express how grateful my family is for Allen and his team. We had a harder project, to…read morebuild a pool in a oddly shaped backyard with limited space. Allen and his team put so much heart and dedication into making our dream pool. The original price quote to the finalization was very close matching, Allen is honest and trustworthy, without adding extra costs. The dig to the time it was finished went fast and shows how Allen and his team are hardworking. The 3D image that Allen originally showed us matched the pool we are looking at today. Today it is finally completed and it exceeds our expectations and dreams. Stacey was always helpful in guiding the process to start and get the permit completed. Allen and his other workers, specifically Ryan are honestly so kind and helpful. They went out of their way to do things they didn't even have to do. This company not only does exceptional work, but are caring people. The pictures do not even show the true beauty. I will recommend Taylor-Made Pools to anyone looking. Do yourself a favor and go with this company.

    Okay so I am always suspicious of all 5 star reviews on Yelp but Taylor Made Pools deserves every…read moreone of those star and more! First, Allen Taylor is a real pool expert and a genuinely nice, honest person. He is exactly the kind of man I love doing business with. When my pool tiles starting dropping off the wall and into the pool Allen came out quickly, assessed the problem and gave me a very reasonable price and timeline for the repair. His crew is the most hardworking team of nice, clean, punctual professionals I have seen. They are real perfectionists. They had the work done in two days and everything looked beautiful! I plan to use taylor Made for any and all of my pool repair needs. He is the real deal. Do not hesitate to use him. Thank you Allen and staff!!!

    M V Dream Pools - poolservice - Updated May 2026

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