We called and Chuck scheduled an appointment quickly, he was extremely knowledgeable and took into…read moreconsideration all of our concerns and shared suggestions and offered up possible solutions. We were very impressed and would indeed use him if we go that route. Highly recommended to anyone with pool structural issues! Rob & Tamie

Brennan provided excellent customer service. He is personable and helpful. He went out of his way…read moreto search for a product for my pool. Thank you. Brennan. Others also have provided good customer service at this store.

Jim and his pool demo team were a pleasure to deal with for the removal of our pool. Jim responded…read morequickly to calls/texts. He managed our expectations as homeowners for what was a pretty jarring process, and left our property exactly as it was when he started the job. I highly recommend Jim for his quality and expertise at removing pools in San Diego.

James Construction removed our pool earlier this year. It's a destructive and nerve-wracking…read moreprocess, but they worked quickly and did a good job. In addition, I had James Construction pour concrete over half of the old pool area to extend my patio. In the end, after some landscaping, there is no evidence that there was a pool in my yard. The new concrete blends well with the old/existing concrete. Overall, it looks good.

I highly recommend reaching out to Zier Pools if you are thinking about transforming your yard with…read morea pool. The entire team at Zier Pools was professional, friendly and focused. This review may seem overdue as Zier Pools completed my project in August 2025. I can speak not only to my Zier Pools construction experience but also to the quality of their work and their follow-through post-project completion. We reached out to Zier Pools and began working with Andrew and Jay on a full front & backyard remodel, including a pool, spa, kitchen, hardscape, landscape, deck, etc. We had purchased a home with a yard that was basically dirt, concrete, brick and overgrown trees. We shared a few ideas with Andrew and Jay about what we were looking for. By our first sit down meeting, they had brought the project to life better than we had envisioned. Working with Andrew, Jay and the entire Zier Pools team was phenomenal. We prefer to support local family businesses and Zier Pools did not disappoint. Jay has immense experience and a ton of valuable contacts he connected us with. Communication throughout the project was incredible. Andrew always had time to answer questions or address issues that came up. Both Andrew and Jay were very present throughout the entire project. We ended up with a front & back yard, completed in the estimated timeline, that exceeded our expectations. Post project, we reached out to Zier Pools regarding a patio cover and a pool light issue and both were handled quickly and completely. Neighbors and people who pass by stop and comment on how much they love the front yard and anyone who has seen the backyard raves about the design and functionality. Zier Pools most definitely delivered the WOW factor and created a space that feels like a vacation retreat. We are beyond grateful to Zier Pools and highly recommend that anyone looking to install a pool check in with them before choosing a contractor.

I can't recommend Zier Pools enough. We recently had an issue with a weak spa jet, and even though…read morewe realized we were a few weeks outside of our warranty window, they didn't hesitate to help. Matt was super cool and made sure we were taken care of immediately. He sent out the plumbers who quickly identified the issue (a rock blocking the jet) and got it fixed. It's rare to find a builder who stands by their work and supports their clients even after the project is finished. If you are looking to build a pool, hire these guys!

Back to One Star. We tried multiple times to reach out to Richard to help us with a warranty issue…read moreand we got no response. So I guess the next step is arbitration. So bad!

Dream pools built a beautiful pool, barbecue and concrete deck for our family. We got several…read morebids, and their bid was very fair, and their work exceeded our expectations. Richard, the owner of Dream Pools, stayed in contact with us throughout the process, and his team was very professional. Despite supply chain issues we have all experienced during Covid, Rich provided us with everything needed to build our pool. I had not experienced that kind of careful management for the inside remodel we were doing at the same time. When choosing the right builder for your pool, it is vital to pick a company who will manage all stages of the project with exceptional customer service. Dream Pools meets the highest standards. Highly recommend.

Pete and his crew have been servicing our pool for 22 yrs! I think the quality of their service is…read moreexcellent. Pete is very quick to respond to any issue. Je and Holly are extremely professional and truly care about their clients. I am happy to recommend them!!

We hired waterline to build us a pool and they build us a resort! It's beautiful…read more We received 5 bids and they were the company that we felt the best about not the lowest and not the highest but they got our vision and didn't try to up sell us. We put in a waterfall with REAL ROCKS a beautiful spa and pool with Baja shelf and a fire pit. They where so professional showed up everyday and always called me back if we had questions. We have enjoyed the pool so much this last summer with our family and I'm glad I went with waterline They have also done several other homes in our area.

Richard came out to evaluate our backyard for a potential pool project, and I was genuinely…read moreimpressed by how thorough and detail-oriented he was. He took his time walking through the space, carefully explaining placement options, layout considerations, and how everything would ultimately look and function. What really stood out was his ability to think beyond the obvious--he brought up several ideas and design elements that I hadn't even considered, which added a lot of value to the consultation. I've met with several pool companies, and Richard is by far the most knowledgeable and thoughtful professional I've encountered. He clearly has deep expertise and takes pride in doing things the right way. I would highly recommend him to anyone considering a pool project. I will post a before and after pic once the pool and hardscape are done

Go with Majestic Pools if you'd like to be cursed at and have legal action threatened…read more The first time I met with Richard Ham (sales rep) at our house, he feigned interest in my newborn daughter and touched her. This made my wife uncomfortable due to the risk of germs and, in my opinion, the creepiness of a stranger touching our baby. We did continue with the company because we didn't feel like starting the search over and assumed that once construction began, we wouldn't be dealing with Richard. I explained exactly what we wanted and even showed him a photo (and explained the size and purpose). The company pulled permits and later sent us a rendering that wasn't what we wanted. I scheduled a follow up meeting to discuss the issue. Richard said he could "squeeze us in" between other appointments. Before he arrived, my wife and I went into the yard to discuss the project. We realized they simply weren't understanding our vision, and it didn't seem worth the time to keep trying to explain it. I was about to text Richard when he pulled up. I went outside to let him know we would not be proceeding with the pool. His response: "Why the f**k didn't you tell me before I got here?" In my opinion, he then stormed off like a child. I reached out to his boss to let him know that such behavior was incredibly unprofessional, and the language was unacceptable. I explained that I am also a business owner and that employees are not just a reflection of the company, but the owner. Instead of acknowledging or addressing the issue, he told me Richard lives in Palm Desert--as if he had made the drive specifically for us and that somehow it would justify his behavior. The owner called me today (a week later), briefly acknowledging Richard's behavior before saying he wants to bill me for permit costs and time. I already paid a non-refundable $1,000 deposit. He told me, "I don't have to let you out of the contract," and said he has legal recourse and could place a lien on my home. He also let me know he would respond to any review I left. At the end of the day, Majestic Pools was hired to provide a service they failed to deliver to our expectations. They also employ a salesman who acts in a creepy and foul-mouthed manner. Even if we had been difficult customers who required more time than expected or had left them high and dry, that still wouldn't excuse bad, unprofessional behavior and now legal threats.

So thankful we found Sundancer. We tried to get help for a long time with redoing our pool mortar…read more After searching and reading great reviews, I reached out and Shanyn responded right away. She was amazing and had Dave come out in a day or two. They were both so personable, thorough, kind, professional and reasonable. They got an estimate to us quickly and scheduled guys on site within a few days. They guys were on time, efficient and professional. Results look great. We found a few spots we wanted fixed and Dave sent the guys right back out to help. I highly recommend the Sundancer team and will absolutely call them again for any of our pool needs.

We used Marc and the Sundancer Team to build our dream pool this past year. Marc was incredibly…read moreresponsive, timely, creative and honest throughout the process. Despite our changing of finishes -- and some changes to our whole plan -- he was always patient, clear on timelines and honest and accurate with the cost. We are so so pleased with the result and grateful to the whole team at Sundancer for transforming our yard into a little slice of paradise for years to come.

Oly's is AWESOME! Merrill managed my project and was very responsive and attentive. Bobby gave me a…read morevery fair price, and everything was done well and within the deadline. Love my pool! Highly recommend Oly's!

Pool Remodel Success!…read more In the early fall of 2022 we sought bids to re-plaster our 35 year-old pool, convert to an LED lighting system and replace a cracked skimmer. We wanted to get as far away as possible from the original uncomfortable and ugly PebbleTec coating as practical... and we did! We're well experienced at doing due diligence on major remodel projects, and our pool was no exception. One company had been highly recommended on NextDoor.com so we invited a bid from them. We found numerous others and invited bids from each. A couple of them were totally out of touch price-wise, so were quickly eliminated. We thoroughly investigated reputations of the others. In the process we learned that, realistically, each of the companies had at least one skeleton in the closet - even years back. The unhappy customer of any business will always be the first to post negative feedback. But some of these vendors had current feedback that was awful. They were eliminated, leaving us just two companies who we thought were serious contenders. And their pricing was within about $1,500 of one another. So we dug further into the fine details of their proposals and selected the firm whose proposal best matched the exact finished product we wanted. That company was Oly's Pools from Valley Center. It was a good decision. From the first meeting with Robert Thompson of Oly's we felt that he was a straight-shooter. He did not promise they would start in a couple of weeks and just blow it out; that was unrealistic. He estimated they would be ready to start near the end of January and that's exactly when the demolition began. Of course, that was in the middle of the wettest winter here in years, so there were unpredictable and unavoidable weather delays through much of February. They had to re-pump the pool numerous times. But, when the weather was good they were here working. Our pool was completed in Late March and we could not be more pleased. Robert did not promise what he could not deliver and delivered what he promised. We chose a plaster product called QuartzScapes Reflections Series, in a medium dark blue with a touch of quartz sparkle. It is beautiful beyond our expectations. When one undertakes a remodeling project of any consequence there a certain expectations: The contractor will show up when promised; they will actually work a full day, not just come for awhile then saunter off to another job; they will be friendly and professional, respectful of your property, and clean up after themselves. And, finally, that the finished product will meet or exceed your expectations. That's a logical but not always accomplished list with every contractor. We can say unequivocally that Oly's Pools set a high bar and met all of our expectations. We HIGHLY RECOMMEND them for your pool remodel project as people of integrity and immense skill.