This is a must place prior decide to invest paying full retail price…read more The staff here is very helpful, & they treat you like a family, they also very aware with the products they sell, & they are very informative. The representative Nick is very helpful and gave us a very polite & great overall exp. Will definently recommend this place. thank you!

I found this place on mine when I was looking to redo our offices at work. Chris was an amazing…read moresales rep. they have a large selection from you and used furniture, including desk, hutches, filing cabinet, artwork, couches, and nice chairs. I got such an excellent deal as I bought to Office furniture, including desk in hutches, which was such a great deal that I went back in about another one. I recommend anybody to go here.

I had a really good experience here! Diego was the employee who assisted us and he was super…read morefriendly and not pushy. I didn't get the "sales-pitch" from him, which is the reason why we decided to buy most of our office furniture through them. Service was prompt, delivery was scheduled a few days out and we had no issues with quality. Highly recommend as they have a lot of items and variety.

Found a nice used desk here and had it delivered to my new office. Good prices and smooth delivery…read morewith no damages. 4 stars because they charged me extra for delivery to my office on the second floor with no elevator and had to wait 2 weeks to get it delivered.

They're not kidding about the EASY button!!! I was able to Recycle my old printer, toner AND…read morebatteries. Then I found a great laptop for like $500 off and after applying all my recycling rewards and the $20 app reward I walked out with a high performance laptop for only $488! I'm stoked. Staples in store shopping has my loyalty. Special thanks to Ali and Bob the cashier. The best!!! Customer service is back!!! After years of being sad at the service at other places. I'm so happy!God bless this place. Truly a 'superstore'.

This Staples always has very friendly and helpful staff that will assist you in all your needs…read more Great selection with well stocked merchandise line the shelves. Back corner of the store has awesome deals on items marked down for clearance. Parking lot is shared with others popular merchants/restaurants, so, parking can be difficult at popular times. And the parking stalls are sized for compact sized vehicles.

Great location. I swing by to pick up a UPS package that needed to be signed for. Being just before…read moreChristmas it was quite busy, and a lot of people shipping and dropping off Amazon returns. I did not realize I was in the wrong line. The employee kept apologizing to me but I said no need, it was my bad. Super nice. I hopped in the line up front for my package and the staff up there was equally as friendly and helpful. They had some great deals on print projects (a lot of cards being made it looked like). I don't have much need for office supplies nowadays but if and when I do I will go here for sure!

I am writing to formally express my dissatisfaction with a recent experience at Staples…read more I initially purchased a phone charger that proved to be defective upon first use. I returned to the store and, based on a recommendation from a store associate, exchanged it for a different charger. Unfortunately, the replacement charger was also defective. When I returned to the store to request a refund, I was informed that I was beyond the 14-day return window and could only receive a store gift card. Given that this was already the second defective product, I found this policy unreasonable but agreed to proceed reluctantly. However, I was then told that I would only receive approximately half of the original purchase amount. I paid nearly $20 and was refunded only $9. This outcome is unacceptable. Retaining half the value of a product, especially when both the original and replacement items were defective, raises serious concerns about fairness and consumer protection. I have never encountered a return policy that penalizes customers in this manner when proof of purchase is clearly provided. Additionally, I was disappointed by the level of customer service I received from the manager on duty. Her demeanor was dismissive and lacked the professionalism and care expected in a customer-facing role, particularly on a day such as Mother's Day when many customers are already managing busy schedules. I strongly urge corporate leadership to review and revise this policy, as it undermines customer trust and reflects poorly on the company's commitment to quality and service. I also recommend additional training for management staff to ensure that customer concerns are handled with the appropriate level of respect and professionalism. I expect this matter to be taken seriously and addressed accordingly.

Great products with excellent customer service! I purchased a motorized adjustable desk and it is…read morethe perfect size made with quality materials.

I was looking for an office chair for my home office and found the perfect chair at ABI Office…read moreFurniture. I have nothing but praise for Erik who went out of his way to show me all the settings of the chair, put the chair together for me at the store before I picked it up, and helped carry it into my car. Erik will go the extra mile to make sure you have an outstanding customer experience, answer any questions and make sure you like the product. The only downside was the return policy of 2 days, but given the outstanding customer experience, the quality of the chair and price, I highly recommend ABI Office Furniture to anyone.

I have used Advanced Office for 10 years now. They have always given me top notch, affordable…read moreservice. Tony and Pan were by today to do some minor adjustments to what now would be considered a vintage copier. I have two copiers and recently referred them to a non-profit organization I am involved with, that got a new copier, which they are also very satisfied with. Their pricing was also far better than the competition!

This review is for a lease, do not do it! We have been working with Advanced Office for 5 years now…read moreon the lease is about to expire. They cost way more per print than many other companies, overages are outrageous. If you do not cancel 3 months in advanced your lease will auto renew for a whole year, and cost thousands of dollars to cancel. There is an early termination fee on top of that. They have fees on fees so you are never paying what you think. They charge late fees even when you are not late. They don't care about the customer. They don't return phone calls unless they need something, we even tried to get a better printer in order to print on bigger paper and they refused. They are not accommodating, predatory and have lost their humanity. Jean-Louis Montealegre or Bill Steinecke wont return phone calls. Go with a different company. Where you don't have to notify them 90 days in advance and their are not hidden fees.

On my recent trip to Staples I brought a pencil sharpener to return that I had purchased online. I…read morewent to the front because there was no line at the time and I have been stuck in long ones before. The person working the register got my order id and then hands me a receipt. He was not trained to confirm the details about the amount of my return. Unfortunately I was only given back the value of 60 % the cost of the item online and 50% of the cost in store. The month before this I had placed an online order that never arrived so part of my purchase was using a credit, but not the kind of credit that requires a minimum purchase. So I asked if I could exchange the item instead and he called a manager who was not interested in even listening and she called some 800 number and handed the phone to me. If the employee had confirmed the amount of the return I would have been able to do an exchange, but his failure to do that cost me money. And the manager was unwilling to cancel the return so I left without my pencil sharpener and lost the credit that they gave me for failing to deliver my order. This is not a lot of money, but i expent cashiers to be competent and I expect managers to train them. The store manager was awful, did not care about the customer and took no responsibility for running the store.

After waiting at the passport photo kiosk for 20 minutes I dared to ask an employee if it was a do…read moreit yourself service. She told me to just wait they are VERY busy. I apologized for asking a question. Ten minutes later an employee took my photos. Then I asked for copies of documents to be printed. I was referred to self-service. After following all the steps - the codes sent to me by staples did not work. I approached full service and the employee was condescending and I decided to match her energy. She questioned me regarding the steps I took to complete my copy process. I told her. She spoke to me like I was five years old and asked each question again. She took my phone and said to wait for another code. I went back to the self service machine. The code never came. Another employee hovered offering to help. I let him know what was happening and he told me to go outside because the wifi would work better. This was after the machine had already taken my payment information- I was just supposed to go outside and wait patiently. Other customers came in and had the same trouble I had. It was clear when I spoke to other customers that my frustration was building. After being chastised and being treated like a five year old Esteban let me know I didn't need to give him attitude because he wasn't giving me attitude. I let him know how I felt about this horrible experience and left. No copies. I hate Solana Beach Staples. Worst service of all office retailers.

It's super hard to find an office supply anymore! This location is close so I stopped by…read more I needed acrylic stands for signs, they had 4 boxes so I grabbed them. I got home and 1 box was used all scratched up and instead of 4 stands inside the box someone swapped out a different sign inside. This was frustrating because it meant another trip to the store. They really need to check when people return items and not restock it at full price $29.99. I understand it's not the fault of the people who work there but they really need to check returns. Because this is a waste of time & gas for anyone. My first trip out was great the workers were very helpful and it was a fast check out. The return trip took so long, only 1 cashier and 5 people in line and 4 of them were returns, and it took a lot longer not sure why ‍. The cashier didn't really care why I brought it back but did mark it with a sticker that read damaged sold as is (or something to that effect). So they were clearly putting it back on the shelf. The store isn't well stocked or maybe just sold out (I'm not sure). It was clean and orderly not didn't really have enough stock on what I needed.

Staff changes. I've never felt so uncomfortable in an office supply store and they seemed to be…read moretelling lies in regards to inventory. I 10/10 would not trust them for your business needs or anything more than manila folders

Amy was amazing! Excellent product, excellent price and EXCELLENT SERVICE…read more Thank you, thank you, thank you!

I would not recommend all they want to do is sell new to make greater profits. i asked the sales…read moreperson for a 3X6 office desk. He said I don't have anything used want new? I asked what about this desk? He said that's 30x66 inches I said, Isn't that 3 by 5 1/2 feet? He said did not know you wanted that size? and then asked I can help you with new? Used car sales man for office furniture --- don't waste your time

I tried to buy a tv off of offer up from these guys got a message simply saying "ok" and got an…read moreaddress. Messaged the guy two times trying to figure out a time he was available to pick it up when I figured out it was a tech shop I drove down there to figure things out turns out the tv had already sold before the guy gave me the address. These guys have no internal communication, one employee works the floor another put up the listing and didn't mention it to him. Guy didn't even know what I was talking about. Wasted my entire afternoon and half a tank of gas. Don't waste your time with these jokers their operation is a complete circus

They had what I needed thanks! good selection service and value. Couldn't ask for much more!read more