Wired has been a great company to work with from our initial quote to installation & inspections…read more The representatives you may speak to by phone are super nice & personable & the technicians are knowledgeable & professional. I'd definitely recommend Wired to anyone in search of a home generator.

Michael H Jersey Village. Two years Ago I purchased a 26 KW Whole…read moreHouse Generator from Wired. Back then Drew Kelly And Brian Caroon Along with Very Capable Direction from Duane Farmer in the office Helped with the Sales Order and installation and Duane helped manage Permitting with Jersey Village and adding the required Natural Gas capacity through Centerpoint. The installation was great with the names mentioned. In two years the Generator starts and runs 5-10 minutes every Wednesday. The first annual maintenance was done this time last year without issues and we had only one Area Power Outage for about half a day. Hearing the generator start up and A/C come on was like music to our ears. Today Marshall came to do our second annual service. He arrived early in the appointment window and immediately started the service. He politely discussed the required service and finished the job promptly and discussed the products used. He was professional and efficient An overall great experience. If any of you who might read this review are still in the decision process on who to use, you need to stop wasting time looking and sign up with WIRED. The service has been excellent, the personnel great including the staff at the front desk, and the generac unit still looks and runs like brand new. We have had no malfunctions of any kind... That means None!. I give them 5 Stars only because there were none higher! If available I would give them 10 Stars. I have a platform 12 inches above grade to sit the generator on for potential high water which you should do! That or even higher in some areas.( MY OPINION) Mike

This was an excellent experience from start to finish!!! The techs were very professional and they…read morewere careful installing the equipment. They kept me informed and explained everything. Ask for Jared, he knows everything about your generator.

I've been a customer of PowerNow/Power Solutions Specialists for 11 years. I cannot express how…read morepleased I am with every aspect of their service. Jeremy was here today for my routine service. he is very knowledgeable and did an excellent job.

Had to wait three phone calls one text message and 10 days later before they decided to tell me…read morethey no longer service my area. Unacceptable in 2025.

The sales and operations side of the project was wonderful. The administrative and project…read moremanagement by the "Project Coordinator" has been a nightmare. We made the required deposit at the end of July and we were scheduled for installation on September 23, with the possibility of it being soon as they were going to start doing 2 installs a day starting the following week. When I called on August 19 to just confirm everything was still on schedule, or if they schedule was pushed up with the 2 installations starting, I was told by the PC she had not scheduled our installation yet! It was after reaching back out to our salesman that we were scheduled as we were told. I was repeatedly to asked provide documentation of the HOA approval and the survey plat, both had been previously email twice to the PC. We have been lied to, twice, regarding the inspection results, which I ended up calling the City of Conroe myself to find out why the inspections were failing since the PC told me she didn't know why and they don't get that information. The first inspection had not failed, as I was told, as the city confirmed the initial passed. The final failed because the trenches were not filled in as they should have been. The PC blamed the trenching subcontractors and said they were supposed to have filled them in the prior week. However, the first inspection would not have passed had this happened bc that would have been the week before the inspection. A project that should have taken 5 days per the PC provided timeline took over 2 weeks, our credit card was over charged when the $1000 down payment wasn't credited to the balance due. I'm told I'll get a check in the mail rather than crediting the $1000 and the 3% fee on this money they charge to use a credit card. As far as the credit card, I was told we couldn't use our Generac issued credit card because we didn't apply through their website, we applied directly through Generac. I called the card issuer and this was not the case and had to provide the steps on how to process the transaction to the PC. I'm still waiting on a call from the owner for a week and a half since my request to speak with him and I'm not confident at all the message was relayed due to the repeated discrepancies during this whole process with the Project Coordinator. The salesman was fantastic, the subcontractors were great, but if you decide to use this company make sure all communication is via email and to keep an accounting of all the financial transactions.

Great service, promptly delivered with efficiency and professionalism. He arrives promptly and…read moreworks quickly. He is the best repair person we have had in years! Also he prices fairly! I would give him 10 stars if possible.

Very professional and knowledgeable. They don't oversell or price gauge. They price very fairly. I…read moreused them for a dishwasher repair. I will use them in the future for any other appliance repairs I may need.

My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

They are always available. Their technicians are knowledgeable. I do recommend their services.read more

Responded quickly. Let us know about his arrival time. Very professional and efficient. Great…read morepricing.

Perfect! My washer had an issue and he was able to fix it same day for fair price. Was prompt and…read morefriendly. Will definitely hire again for anything else in my home. Thank you!

I had a great experience! Realized my generator wasn't working right before the storm. I called a…read morenumber of generator repair and this company agreed to fit me in and even worked late to do it! They kept me updated on his arrival throughout the day. Shayne was my technician and was so knowledgeable and kind. He explained everything he was doing and gave me a complete tutorial. By the end of his visit he had us up and running and made me feel secure that our unit was in great working condition! I can't recommend him enough! We will be using this company from here on out!

I had Shayne come out to do a job. I thought he was a nice guy so I asked for another quote for…read moreanother job he quoted me a price then didn't show so I contacted him he set up a new date. On that day he was supposed to come he contacted me an double the quote. So I won't recommend this company.

Brent was prompt in responding, and we quickly arranged for me to drop off the mower for blade…read moresharpening; he had it finished within a day. The mower works great, and I was very thankful for the quick service. Thanks, Brent! Highly recommend!

Nice guy. A veteran!. Mandatory $50 trip charge compromises his competitiveness. And you wont…read moreknow final price of repair until he brings it back fixed. So its "trust a vet. I did and will again. He knows his small engines!!!