Wired has been a great company to work with from our initial quote to installation & inspections. The representatives you may speak to by phone are super nice & personable & the technicians are knowledgeable & professional. I'd definitely recommend Wired to anyone in search of a home generator. read more

Wired was here and completed the work with 24 hours of my call. This was the third time that the company provided various services at my home. On all occasions, customer service was not only extremely helpful but also kept in touch along the way until the work was completed just a few minutes ago...8 pm! The electrician, JoJo was professional, friendly, and efficient. He also answered several questions of concern to me. I highly recommend Wired and trust the services they provide. read more

Great to see happy people. Walked in to a smile and guided down the right path for my needs.

Great generator install and service afterwards! They were competently priced and we are so happy knowing our house is protected during any outages!! When we have needed help they sow up quickly, fix the problem and we are good!! Recommend Wired to all our friends and neighbors!! read more

The service representative was very nice and professional and I would highly recommend this company..

Very easy to set up An appointment and quick turnaround. Our technician, Mike, was very friendly and professional. And, the cost was about half of some other companies I checked. Very pleased! read more

Wired performed annual maintenance on our Generac generator and they did a great job. The technician was prompt, professional, courteous, and took care of everything quickly. The price was very reasonable. I will be using Wired again! read more

Greg, Issac,Emilio , Nathan, Jo Jo and Nick really did an incredible job replacing the main power cable to my house, which was breached, lots of digging and moving plants and they cleaned everything up and got the whole job done in one day. Great guys to work with felt very comfortable, they worked so hard. I picked them all at burgers... It was a high dollar price tag but Wall worth every penny knowing it was Done Right! This is a $5700 job! And the whole crew was very good with my partner who's retired at home all day and they actually entertain him for a while while they're busy working... Wired Electric is a way to go! read more

Technician Mike was very helpful and professional. Gave us some good information that we did not know about.

Thank you to Wired Electric for your prompt response and proactive approach in addressing the issue with the generator. Your technician, Jerry, was highly knowledgeable and provided excellent assistance in resolving the problem. We truly appreciate your exceptional customer service and dedication to ensuring our satisfaction. read more

Called Wired to come do a repair of a bad install done by a different company. They were able to figure out the problem and the two techs, JJ and Jojo got it done! Was so pleased that I called to have them do my 25 hour maintenance and they were able to squeeze me in next day, the tech they sent out, Michael Najar, was friendly and informative. I will definitely be using them for any future generator maintenance! read more

Wired installed my Generac generator about 6 months ago and it was due for its 6 month inspection. I set the appointment up for today and was pleased with the work. Marshall, Wired's technician, called about 30 minutes before arriving and explained the inspection steps. He performed the inspection, did some fluid changes and cleaned up the area nicely. Once finished, he clearly explained next required inspections and preventative maintenance. I couldn't be happier with Wired and Marshall's work. read more

These guys are always on time and help me remember when it's time for maintenance. Another company I was with prior never came out or called for maintenance checks and my generator went without service for almost 2 years! Thank you WIRED for helping my generator stay working! read more

Great experience. Now, I have pieces of mind and my electrical outages are history. Generac installation team was great! Quality of work incredible, Devin Christian and Emilio professional, nice and respectful team. Emilio special gratitude from me for fixing the leaky hose. Great job guys. I appreciate it very much. read more

Wired provided my generator and I continue to work with them for annual service. They are professional and do quality work. Garret called ahead and showed up at the time he said he would. He was respectful and communicated when he was finished. I highly recommend Wired. As a custom builder they are my generator company of choice on all of my builds! read more

We love our Generac generator that we purchased through Wired. They did an incredible job of helping us find the perfect location for it at our house, and installing was very fast and done right. We just had the first yearly maintenance with Marshall and everything is working great. There is no price that can be put for the peace of mind we have in the house now knowing our electricity is backed up with our generator. Our refrigerator, freezer, our pet's comfort, and our comfort are protected. It's a great feeling and Wired is the company to go with in Houston for sure! read more

Generator scheduled maintenance service performed. Wired remembers when I don't! They reach out to let me know and set up date. They are always so polite and friendly! The generator service has been performed by service professional Mike, who is always courteous, knowledgeable, and completes the job in a timely manner and leaves area clean. He communicates directly if there are any seen changes or problems. read more

Notified via text that they were on the way. Arrived on time completed the job and advised what was done. Very professional.

I'm not changing anything on my review of this company except to add Sarah to the people that provided this work for us and our family. Everything was above and beyond what we expected, especially when the other company that we contacted before Wired said "next week" on even coming out. So I'll copy and paste my original review here, with the addition of Sarah in it. saac and Skyler did a complete repair of an circuit breaker box that had been all but torn loosed from the pole it was mounted on. Ans was the phone contact who set up the appointment for the work to be done. Fast, professional, friendly service from everyone at this company. Not counting the miles that they traveled to get to this job. It cost more than I hoped it would but also could have cost triple if they hadn't been able to repair the box. Highly recommend these folks! read more

We have used them for a few years now. They are professional, prompt, knowledgeable and transparent. Every member of the team has a great attitude and it seems like they really like their jobs. I was using the company that I bought my generator from and they had become a total fail. When I called Generac headquarters, and asked for a referral, they directed me to Wired because they had received such great feedback from customers about their service. They consistently deliver a great experience at a competitive price. I will continue to use them and definitely recommend. I also needed a battery replacement, which I had anticipated. Instead of having to come back, Mike had the battery on the truck and was able to install it right away, avoiding another trip. I loved that! read more

Jimmy D is an excellent estimator and Wired Electrical employee. He is timely, professional and knowledgeable. We have had him as a contractor a few years ago and were pleased to see him again. read more

Great service for my generator! It is a monitored unit and if error codes pop up, they are quick to respond.

I had Marshall come out to do maintenance on my Generac. He was cordial and professional, and he answered all my questions. I had some questions in regards to maintenance if a Hurricane did happen, and he helped alleviate some of the concerns that I had. Thanks again Marshall! read more

Came early. Knows his stuff. I am a techy and he answered all my questions and showed me the meter readings when measuring voltages. Give him a raise. Great employee and person read more

Wired came on short notice and fixed the issue with my 38kW Generac whole home Generator. They replaced all necessary parts and filed the warranty claim directly with the manufacturer. They came through for me when my original installer (Generac Supercenter) did not so I switched my service contract to Wired. read more

Mike just completed the annual service for our water cooled Generac. Very tidy job. Thank you!

David was professional and very knowledgeable. Immediately identified the problem, verified the warranty, replaced the starter, reset the internet connection and confirmed the functionality of the generato. read more

The generator was delivered ahead of time and looks fantastic. Josh was very friendly and professional. The generator exceeded our expectations. We are so thankful for it! read more

Pleasant people to work with, came as scheduled, provided the maintenance and offered a report and recommendations about the generator status. Good reasons to use. read more

I was quoted a $169 fee to have my breaker checked. The technician was an hour late and then they tried to add a fuel/trip surcharge, a 'misc' fee and a 4% cc processing fee to my invoice of which none were disclosed at the time I booked the appt. The technician tried to tell me the initial phone call was recorded so I didn't have a leg to stand on. When I challenged him, he called his office and then confessed that the hidden charges are not disclosed at the time the appt is booked. He waived all of those extra charges but how unethical to try and extort extra fees from customers. I do NOT recommend using a company that thinks this a good way to conduct business! read more

Wired electrical was a great choice to deal with, used them for my initial standby generator install by Generac, they did great work and were very professional. I also use them each year to service it. I don't even have to remember to do it, they will call you and schedule when its time each year. read more

Purchased my Generac from Wired and have used them for maintenance. They have been professional, friendly, and competent every time they have been here. read more

Michael, arrived on schedule, assessed the problem and promptly repaired my generator. He was professional, knowledgeable and was willing to answer all queries related to the repairs. I had utilized this company before and ignorantly chose another one (GenTex Elite Services) the worst decision ever. Wired Electric Services has my recommendation and business. read more

Wired Electrical & Generators - Service Vehicle - Electricians Near Me - Tomball, Texas

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I had an estimator come out and give me an estimate for a whole house GENERAC generator. When I called the office about paying for this. the girl that answered the phone told me that they didn't handle that and that I had to go through the estimator to pay for this. Guess they don't want my business. Supposed to be a family owned business, but I guess they are doing so good that they don't need mine. read more

Awful. Was told that they were available 24/7 for my generator and that they have a lot of techs and are a large company so I had them do my maintenance on my 1 year old generator. Then Beryl happened. Couldn't reach them for 2 weeks after trying to get them via phone and website and social media. Had issues with my generator before we got power back and needed help asap. I realize it was busy but I received a call literally 4 weeks after the hurricane telling me I was scheduled for a service appointment 4 days later. Another company, who hadn't received a dime from us up to that point came out quickly and fixed our issue. I need a company I can count on in an emergency. A. Fuller Electric has my business going forward. read more

GENERAC INSTALLATION; DO YOUR RESEARCH & SHOP DEALERS Firstly, I want to give credit where credit is due. My 2 stars are exclusively for the Wired Electric crew who does the manual part of generator installation. Kudos to them all; Mason, Greg, Jacob, the digging crew, and everyone else who installed, moved, and reinstalled my Generac when it was moved to a safe location. They were all truly kind, professional, and did a fantastic job. Here are the condensed facts of my story. My main purpose in posting this is to prevent this from happening to anyone else. I own a nice old frame house that is on blocks and has a crawlspace all around. I entrusted Wired Electric to install it in a safe location. I was ignorant of the fact that an 18KW Generac could ever emit carbon monoxide into my home. May 29th our area had a bad storm that knocked out power for 3 days, therefore my generator ran for a continuous period (for the 1st time) for 12 hours. At that point, my CO alarm went off. Thinking it was just the battery, I changed it and went back to bed. (this was 12:30 am) The alarm sounded again about 2 minutes later, so I went outside and called 911 and the fire department came. My house had a 54 PPM reading so we had to evacuate and turn off the generator. The firefighters informed me they had seen this scenario before, and that the fumes were hitting the wall of my house and going underneath through the crawlspace. After speaking with the owner, I was told I would have to pay to have it moved a few feet out and turn the fume side towards the road. I was completely shocked by the owner's attitude and comments. I then felt the need to contact Generac directly, which I did. The location of the generator had three strikes against it; distance, alcove, 3 ft. from an opening (crawlspace; see photo) Only because of my case file and discussions with Generac, I was then offered 2 choices; 1 to move a short distance and turn free of charge; 2 to move to my 2nd choice of spots in my yard much further away. My preferred choice was not an option. I naturally chose the free option but was extremely uncomfortable and worried it would not be safe there. Neither Generac nor Wired will guarantee that. I had to wait for 9 weeks. Consequently, I lost food and had to leave my home during Beryl, while my 11-month-old 18kw generator sat idle. After much discussion over the phone on the scheduled day of the move, I agreed to pay a discounted amount to move to my actual preferred location. Despite the cost, I would then have peace of mind, believing that was the safest and best decision. I do completely understand and very much appreciate how much time and manpower it takes for installation, but the bottom line is that I would have gladly paid the extra cost up front when I purchased it in Sept. 2023. Again, I trusted that it was being put in a safe place. The unit should never have been installed in the original spot. In conclusion, I hope that customers do extensive research on the actual placement of their generator prior to purchase, regarding their particular home. In addition, having two carbon monoxide detectors is essential. I am very blessed to still be here to submit this review. Needless to say, this whole experience has been very eye opening and stressful. Think more than twice about choosing your Generac dealer. read more

Wired Electrical & Generators - Electricians Near Me - Tomball, Texas

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Zero stars. 8k for a generator that when you really need it, vents carbon monoxide into your house because it was placed incorrectly. My family ended up in the er for 9 hours with carbon monoxide poisoning that would have killed us in our sleep if we didn't have a detector. We have no power because of a hurricane (5 days now)and have to leave the windows open because otherwise all the alarms go off. It is currently 90 degrees in my house. No response after many, many calls.Avoid at all costs. read more

I bought a generator from wired electrical services and I talked to several people and finally I got ahold of a very sweet woman (Krystin Kuck) who helped me pick out the right generator. She was absolutely knew everything about what we needed. We tried many other places but were always told we will get back to you very soon and never did hear anything back .... Krystin always answered her phone and when she said let me get back to later , guess what she did! I wish we had people like this at every appliance store! Thank you for all your help ! Will definitely use again! read more

The staff, Krystin Kuck, and the services were excellent! I would definitely recommend you give this company a look-see.

Great service! I was assigned by Krystin and she helped me with all of my needs. Highly recommend!