Many neighbors use Grasten for generators. I have talked…read morewith a few techs who were exceptional. I am still trying to get someone to check my tv- only one never came in after forced outage test. Starr was here and is a great representative of Grasten Generators.

Update: Thursday, July16, 2026 Still no generator…read moreinstallation....and still no call-back from Grasten's manager or owner or even a receptionist to inform us of this "expedited" part order.......

This was a best case scenario start to finish. I called and set up an appointment for an estimate,…read moreand immediately received a confirmation text. The lady that answered the phone was kind and courteous. James came out to do the estimate, and arrived on time. He was knowledgeable, thorough in questioning my needs, and contacted me with a written estimate later that same day. After scheduling my install, I had to change my install date a time or two. James and Derrick were gracious and friendly and happily switched my date both times. I very much appreciated the communication Derrick maintained leading up to and during the install.The install was completed in one day, and was super-clean. The mounting hardware and conduits are high quality and very sturdy. Following the install James gave me a great walkthrough and happily answered all my questions. I highly, highly recommend Texas GenPro, James and Derrick. You will get a competitive bid, a great product, and top notch customer service.

From the owner: Protect your home from the risks caused by sudden power outages with a generator from Generac, the…read moreindustry leader, installed by the experts at Texas GenPro. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Texas GenPro has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professionals meet warranty conditions, ensure safe and proper operation, and are always here to provide Emergency Assistance, 7 days a week. We dispatch technicians quickly, and our team is equipped to resolve most repairs right then and there.

We are extremely satisfied with Generator Super Center. Today's annual maintenance was teriffic!…read more did everything including the clean up of the generator. Air fliter changed, oil and filter changed, air filter changed, spark plugs changed, He was very knowledgeable and informative. We love the security of having a generator! Thanks CJ, it was a pleasure meeting you.

In August 2025, I signed a contract with Generator Supercenter in Homewood, Alabama and paid the…read morerequired $4,350 deposit. After the payment was collected, all communication stopped. Despite multiple attempts to contact the company, I received no meaningful response or progress on the project. During my efforts to resolve the issue, I discovered that this was not an isolated incident. I became aware of more than 30 other homeowners who reported experiencing similar situations with this location. I escalated the matter to the parent company in Tomball, Texas. Initially, they acknowledged the situation and indicated they would honor or address my deposit. However, after several weeks of communication, they stopped responding entirely, and I have not received any resolution. As of May 2026, nearly nine months later, I do not have a generator, and my deposit has not been recovered. I also contacted Generac, the equipment manufacturer, to seek assistance. They stated they were unable to intervene in disputes with independent dealers and did not offer a path toward resolution. This has been a very costly and frustrating experience. I strongly encourage others to fully vet both the dealer and the contract terms before making any upfront payment.

Great install but completely have ghosted me for service are these guys still even in business?read more

The beginning process was great, but here's the twist I paid to have the fist maintenance check and…read morenow I can't even get them on the phone . So they charged me for this service and they are t available. It should be a crime for this. And I recently found out they told us Generac was giving a 10 yr warranty that even shows in our contract but that was a lie per Generac so now I have to buy an extended warranty on my own that will be very costly now .

Needed them to do what geek squad wouldn't…read more Quick and easy service within hours of reaching out.

I bought a generator from this company. They come every year to do my annual maintenance as well…read more So far, I have been very pleased with their service, staff, installation and maintenance. I will continue to loyally use this company.

Excellent Generator Installation Service - Highly Recommend A&A Genpro…read more Since we had a few storms back to back in Houston I decided to shop for a whole house generator. The last 2 storms all generator company's has been busy servicing and selling generators. After getting some quotes I decided on working with A&A Genpro the entire process was great and exceeded my expectations. The installers are very professional and hassle-free. The install team arrived on time and was extremely knowledgeable. They explained every step of the installation process, answered all my question. Quality of Work: The installation was done efficiently, with attention to detail. The wiring and setup were neatly done, and they made sure the system integrated seamlessly with my home's power supply. They also took care of any permits and ensured that everything was up to code. The customer service was excellent. Pricing: I found their pricing to be competitive, especially for the quality of service I received. Overall Experience: I'm very happy with my new generator, and I feel much more secure knowing that I won't lose power during an outage. I highly recommend A&A Genpro for anyone looking for a reliable and professional generator installation service.

We had a sales person (Matt) came for an estimate for standby home generator on April 30, 2026. We…read moresigned the contract and paid for a deposit with credit card. We applied for their Synchrony Bank payment plan with no interest for 18 months. After sales guy left I checked the location of the proposed area and saw that there is a vent there. I called and emailed him. He said he didn't know what type of vent but the generator is vertically 5' away from the vent and 5' away from a window. However, the generator is NOT 5' horizontally from the vent. We also told GenPro sales guy it takes 30 days for HOA approval. GenPro emailed us the estimate on May 5. I applied for permit with HOA on May 5 after talking to sales guy and receiving his drawn in generator in my pictures that I sent him. Meanwhile I emailed our builder (May 3) and independent home inspector (May 6) to find out what type of vent is near the proposed location. We thought the fresh air intake vent is on the roof. It took them a few days and we received replies on May 6. They confirmed that it is the fresh air intake vent. So when the generator emits carbon monoxide it would travel approximately 59-60" up into the fresh air intake. Yes I took into account the concrete pad and the top of the generator. I measured the vertical distance from the height of the generator to the bottom of the vent. On May 6, their install team emailed and said they would do installation on May 18. I told GenPro to hold off on everything as I am waiting for HOA approval and I am not comfortable with the proposed location and need to do more research. This was the same day I received replies from builder and home inspector. GenPro then sent a field supervisor to my house on May 8 to answer questions. He said GenPro would move the location further along the wall and we would not have to pay for the extra electrical and gas trenching cost. This would mean there is about 20' between the generator and AC where we can't push the lawnmower in. We have a narrow lot. We do not feel this is best for us. In addition when time comes replacing the AC unit would have to be lifted above the generator. There is no gate on the side with the AC and proposed generator. Meanwhile Synchrony Bank charged us 50% of the balance on May 1 (over $6,000). I received an email of the CC balance on the account and it is due 6-2-2026. I did not receive the Synchrony credit card in the mail until May 11 and have not even activated the credit card. I have emailed GenPro on May 11 to cancel, request deposit refund and charge back to the Synchrony amount. I have not heard from them. BEWARE of this company. The sales team just cared about making the sale. If I had not questioned the proposed location GenPro would have installed the generator at a location that is UNSAFE and possible leading to death. See my picture of the vent and GenPro's marked up of where the generator would be.

Wired has been a great company to work with from our initial quote to installation & inspections…read more The representatives you may speak to by phone are super nice & personable & the technicians are knowledgeable & professional. I'd definitely recommend Wired to anyone in search of a home generator.

Wired was here and completed the work with 24 hours of my call. This was the third time that the…read morecompany provided various services at my home. On all occasions, customer service was not only extremely helpful but also kept in touch along the way until the work was completed just a few minutes ago...8 pm! The electrician, JoJo was professional, friendly, and efficient. He also answered several questions of concern to me. I highly recommend Wired and trust the services they provide.