Many neighbors use Grasten for generators. I have talked…read morewith a few techs who were exceptional. I am still trying to get someone to check my tv- only one never came in after forced outage test. Starr was here and is a great representative of Grasten Generators.

Update: Thursday, July16, 2026 Still no generator…read moreinstallation....and still no call-back from Grasten's manager or owner or even a receptionist to inform us of this "expedited" part order.......

Amazing Work and affordable, Edward was awesome!! I had originally made the appt. with Ashley as…read moreneeded our HVAC yearly maintenance performed, which She was a Rockstar as confirming my appt via email reply. Ed arrived today serviced the A/C system which was still working solid from last year and also informed my wife and I on some items that could be installed to prevent certain issues down the road, which was awesome because who wants a problem in the warmer months. Ed was very knowledgeable and His professionalism was great and this company will continue to have our business for the long haul. They treat you Right for sure, very personable about your concerns with your HVAC issue's. Honest and professionalism at its finest. Thank you again. I wish there were more stars to give !!!

These guys stand by their work and I appreciate that! My AC went out this past Friday. After doing…read moresome troubleshooting Saturday morning to see if it's a simple fix, I was unable to get it back working so I decided to give them a call. They did a service call later that day which revealed that the board on my furnace was bad and needed to be replaced. They put in a temporary fix which allowed one of my 2 thermostats to directly control the AC for the entire house until then. Monday roll around, they came out and replaced the board which took a few hours. After being told it was done, there was still no air coming out of the vents. I communicated my problem and the next day, the owner had another tech out investigating my issue which revealed a slightly different issue than what it was originally believed to be. They got it figured out and got my AC working. They also came back the following day just to further troubleshoot and make sure they had the issue fully resolved, then also fully explained to me what was the issue and the steps they took to resolve it. I felt like they took the effort to make sure my issue was resolved properly. I stand by any business that values customer service. I recommend these guys!

Had a generator installed. They were very thorough with explaining everything and did a great job…read morefrom start to finish. Highly recommend them.

This company is run by emotionally immature children. Maybe they do good work (electricians and…read moregenerator companies are a dime a dozen in Houston) but the woman running the customer service for the company is extremely immature and overly emotional. I asked for a generator quote for a Kohler generator, very simple. They responded back and said immediately and unprompted "we are not the cheapest." I said ok just give me a quote (since I'm getting several.) They responded back and said they hoped to have a quote in 1-2 days. No problem. Well fast forward over a week (and I had to re ask them for the quote while waiting.) I get an outrageously expensive quote (significantly higher than any other quotes I've received) and it's for a Generac, not a Kohler. On top of that I had liked the page and witnessed them CONSTANTLY blasting and getting into drama with anyone who leaves them an unfavorable review or does anything they deem unfavorable. I've always been put off by companies who engage in constant drama in the public eye. Says alot. If you're confident in your work you'll let that do the talking. Anyways, I told them about the error and was met with excuses about how busy they are. EVERYONE who deals with generators in Houston currently is I mentioned I was unhappy with the delays, the mistakes and the constant drama I was witnessing and they immediately removed me from their list. Ok great. There are literally hundreds of generator companies with amazing reviews selling the same products with great track records who don't argue back and forth on Facebook with their customers. The immature drama and back and forth they engage in just makes me lose all faith in them as a company. None of that is remotely necessary. Not to mention they are over charging in a time of high stress and peril for most who dealt with the extended power outages in the Houston area. I've also seen on other reviews they threaten to sue you for leaving negative reviews. Who does that!!?? I don't wish ill will against them just sharing my experience to hopefully save someone else my headache.

Phenomenal Service! Brandon, my technician, was very professional and knowledgeable. He quickly…read morefound the problem with my AC and he educated me on exactly what was happening. He was very patient and answered all my questions. He even showed me how to automate my thermostat and reminded me to lock my side attic door because I have small children! I am beyond satisfied with my service! Not only was my unit repaired in less than an hour, I received the best customer experience because of Brandon!

Will never use again and wouldn't recommend…read more Scheduled appointment after my ther-mostat screen went blank and wouldn't respond. Technician arrived and said the dis-connect for the furnace in the attic needed to be replaced, but he didn't have one in his truck and would have to run into town to get one. Couple of hours later he came back and installed the fuse box, but that didn't do anything. Then he said the capacitor needed to be changed, so he changed that. Total bill came to $556, which is ridicu-lous. I was charged 3 hours labor, 2 of which were for him going into town to get a part. BTW, there's a Home Depot 15 mins. from my house where he could have pur-chased one for less than $20 (he charged me $109.25). He said the furnace wasn't wired correctly, but he couldn't rewire it so he said he disconnected one of the heating elements. He said I would still have heat, but not full heat until the other heat-ing element was reconnected. Today, when I turned on the heater, there was no heat. He also tracked dirt in all over the floor.

50.00 for dryer belt. I'll pay more for convenience; but this was just ridiculous. I sent my son to…read moreget it. Save yourself the trip.

I recently purchased a Bosch dishwasher from Worthley's. Don was very customer focused and not…read morepushy. I knew the model I wanted and he did not try to upsell me on a more expensive one. I also viewed other appliances for future replacement. Don spent lots of time with me sharing his knowledge and answering all my questions. The dishwasher had to be ordered and expected delivery was approximately 4 weeks. I was pleasantly surprised when it arrived in less than 2 weeks! Installation was a few days later and went very smooth. I had a 10-2 time frame and Nathan and his helper arrived 11:45 a.m. and finished in less than 30 minutes. They were very courteous and careful not to bump the door way bringing in the new dishwasher and removing the old one. I noticed Nathan was meticulous in his installation ensuring everything was done just right. No more big box stores for me! I will definitely be a Worthy's return customer when other appliances need replacing.

I have used HQS Appliance multiple times now with various appliances. He has repaired my…read morerefrigerator solenoid valve, my ice maker, my dishwasher water pump, and most recently assisted with another dishwasher issue that was shorted due to power outage. They are my go to for appliance repair. Fair, courteous, reliable and responsive with quality service.

David has done amazing work! He is very knowledgeable, always on time, the price is fair. He fixed…read moremy oven and easily detected problem in my washer. Highly recommend!

These guys are amazing. They are nice, honest and on top of that have the most amazing dog (moose)…read more They have all my small engine repair business.

Don't bother. If I could give zero stars I would. These guys were recommended by another company…read more They do not answer their phone (probably too technical for them), and don't return messages. John G. Conroe, TX

I had my generator installed, upgraded my meter and first self test after the meter upgrade went…read moresmoothly except a red light showed up. I read my notes and I wrote down - red light call the office. I did and immediately they saw the red light also, cleared it and a technician was at my front door about thirty minutes or so. Solve the problem (slight readjustment) and green light go. We live in the Houston/Cypress area. I'm sooo glad we pick us power pro. Their technician was very nice and helpful

US Power Pros are the best! I called this morning 4/20/2026 requesting service to correct a problem…read morewith electrical connection to my AC unit! Tyler arrived at 10:30! Identified the problem and promptly made the correction. It's now 11:30 and the issue is resolved! Kudos to Tyler and US Power Pros!