The estimate was within reason. They responded to all my questions and gave me a lot of helpful…read moreinformation.

I'm sure they are a good company; just make sure that they service your area. I was told they did,…read moreso I made the appointment. Waited 3 days for the appointment and tech never showed up. When I called, I was told they shouldn't have taken my appointment because they don't service my city.

Fixed my stove very quickly. He didn't explain what he was doing or what exactly was wrong, but it…read moregot fixed fast.

Good value for the price and qualified technicians. They are prompt, professional, and fair.read more

Good customer service. The owner is very knowledgeable about his company. I will recommend this…read morecompany to anyone.

Great experience with this company. They handled an…read moreelectrical project at my house and were very professional, communicative, timely and reasonably priced. Will definitely use them for any future work.

Had to wait three phone calls one text message and 10 days later before they decided to tell me…read morethey no longer service my area. Unacceptable in 2025.

The sales and operations side of the project was wonderful. The administrative and project…read moremanagement by the "Project Coordinator" has been a nightmare. We made the required deposit at the end of July and we were scheduled for installation on September 23, with the possibility of it being soon as they were going to start doing 2 installs a day starting the following week. When I called on August 19 to just confirm everything was still on schedule, or if they schedule was pushed up with the 2 installations starting, I was told by the PC she had not scheduled our installation yet! It was after reaching back out to our salesman that we were scheduled as we were told. I was repeatedly to asked provide documentation of the HOA approval and the survey plat, both had been previously email twice to the PC. We have been lied to, twice, regarding the inspection results, which I ended up calling the City of Conroe myself to find out why the inspections were failing since the PC told me she didn't know why and they don't get that information. The first inspection had not failed, as I was told, as the city confirmed the initial passed. The final failed because the trenches were not filled in as they should have been. The PC blamed the trenching subcontractors and said they were supposed to have filled them in the prior week. However, the first inspection would not have passed had this happened bc that would have been the week before the inspection. A project that should have taken 5 days per the PC provided timeline took over 2 weeks, our credit card was over charged when the $1000 down payment wasn't credited to the balance due. I'm told I'll get a check in the mail rather than crediting the $1000 and the 3% fee on this money they charge to use a credit card. As far as the credit card, I was told we couldn't use our Generac issued credit card because we didn't apply through their website, we applied directly through Generac. I called the card issuer and this was not the case and had to provide the steps on how to process the transaction to the PC. I'm still waiting on a call from the owner for a week and a half since my request to speak with him and I'm not confident at all the message was relayed due to the repeated discrepancies during this whole process with the Project Coordinator. The salesman was fantastic, the subcontractors were great, but if you decide to use this company make sure all communication is via email and to keep an accounting of all the financial transactions.

Many neighbors use Grasten for generators. I have talked…read morewith a few techs who were exceptional. I am still trying to get someone to check my tv- only one never came in after forced outage test. Starr was here and is a great representative of Grasten Generators.

Update: Thursday, July16, 2026 Still no generator…read moreinstallation....and still no call-back from Grasten's manager or owner or even a receptionist to inform us of this "expedited" part order.......

This was an amazing experience from start to finish. Kevin and his team of professionals are top…read morenotch. I had multiple quotes from all the main Generator companies in Houston to install a whole home standby generator, including: Generator Supercenter, A&A Genpro, Generator Power Systems and Blaze Generators. Blaze was the least expensive and by far the best and most thorough quote I received. Outstanding value for money. Kevin was honest, completely transparent, and gave me the sense that he wanted what was best for my home and my family, rather than just making a quick sale. He got me installed within a week or two (other places wanted me to wait 2+ months), and the crew he sent was first class. One nice thing about Blaze is that they do not contract out their installation work. They have five full-time crews that have all worked for them for years. They left my house and yard looking better than when they arrived! Everything was put back perfectly, which is pretty amazing when you consider the amount of work involved in installing a generator like this. In short, I cannot say enough good things about Kevin and Blaze Generators. I will recommend them to anyone and everyone.

Great install but completely have ghosted me for service are these guys still even in business?read more

This guy is a scamming company please do not deal with him he will take your money and not do the…read moreservice im out of $880. for a 4 wheeler. Today 3/25/26. Becareful I have to take him to court. He is no good the police officer said take him to court

Unfortunately this owner does not do good business. He charged $150 per atv for diagnostics (does…read morenot go towards the total cost). He promised to have an estimate the next day. He was asked on multiple days (a week) and kept delaying to give an estimate of the costs. He then tore the atv apart and then messaged at 8p to say it took him 8hrs and 3 days to diagnose the atv and the balance is $975. Next day- argued back and forth about the cost because $975 was priced very high for what the atv was there for. Paid him $800 to get this situation overwith and he said he'd have it ready the next day. Got there, he says his back hurts and directs to get it..crank it up and it dies out before even leaving the yard. This guy had the nerve to emphasize it wasn't his responsibility anymore. This rating should be a 0 star review for bad business and unprofessionalism and overpricing. Even ended up filing a police report due to how the whole situation played out. Now out of $950 for an atv that doesn't even work.

A few years ago, I called Aaron Electrical Service, the man was friendly and gave me an estimate…read moreover the phone, he said for my type of jobs it would be around $2,300 to $2,500 unless the job was bigger than I told him. His man came out of the due date, looked the job over gave me a quote of $2,600 which I felt was fair, the man did the job and made sure things were as I wanted. I paid the company and I was happy.

Professional electricians Got the job done right. Have 17 foot ceilings and needed lights changed…read more Accomplished it with no problems. Will use them again.