So we had termites...and we have dogs...and we question every chemical down to the MSDS. We got…read morethree quotes and had the best experience with the attention to detail, customer service, simplicity of the work and amazing price from these guys: I wish all service contractors had the integrity, trust and caring that these folks have. Whether it's JP with the inspections/quote workup, Devyn with the admin follow-up and coordination and finally Jordan with the execution: These folks were truly the best with regard to explaining all the details with my many questions while having the compassion and purpose of work that seems to have been lost in the pandemic. Thanks for a great experience and I look forward to keeping you around on this permanent plan to keep the termites out.

great service. Trevor was prompt and we received an appointment quickly. I also appreciated that…read moretheir arrival window was very reasonable. Trevor explained everything going on and was ready to treat the problem. thank you.

I am having the worst luck with guests overstaying their welcome since I've moved here. Said guests…read moreare bees who decided to set up their swanky crib INSIDE MY WALL. I've never encountered this and I've live all over the world and have dealt with estranged raccoon families, giant spiders living under my bed, rats the size of toasters...but bees? In my wall???? Anyway, when I discovered the problem, a swarm of them were ramming their tiny bee-heads into my window trying to escape. My cats were too fascinated by them and this could potentially be dangerous. You've ever seen a cat stung in the mouth by a bee? Yeah, it's cute. But feline anaphylactic shock is NOT CUTE. I had no idea how to resolve this I tried calling every single bee keeper around in a panic. Apparently it's SWARM SEASON right now, and I'm just one of the many lucky people encountering this exactly when it begins. Nearly every bee person I called in San Diego was a busy bee (hah) and couldn't come out until next week, or ever, as they were all completely booked. Some of them were extremely passionate (*too passionate*, I should say), explaining anything and everything about bees, their love for bees, bee behavior, how bees mate, how bees pick their queen, bee this/bee that for over 20-30 minutes while I'm panicking and want them OUT. Look. I like bees. I respect them. I just don't like them in my house. As much as I'd love to save them and have a beekeeper extract them safely, that would mean destroying parts of my wall of a house I just purchased -- not to mention, repairing said wall. This swarm was huge, so I'd probably end up with my entire living room gone. Anyway, while hiding in my car with 2 cats, 2 parrots, and 1 cowardly dog, I finally found Bee Best. The person on the phone was very friendly and got straight to the point on what to do and how it will be done. They sent out Jeff, who came to save the day! Jeff got to work and identified the bee location. He also pointed out how I could tell if bees invade my home in the future long before the problem starts (put the palm of your hand against the wall and feel for "warmth" emitting from bees, or put your ear against the wall to hear them humming). Unfortunately for the bees, we had to use a chemical to remove them otherwise it would mean destroying all the walls of my living room to extract them. He also brought along a shop vac to clean up all the bees lounging on my chaise. The whole process took maybe 10-15 minutes and they were gone (from this world, sadly). In the following days and weeks, Jeff called me regularly to check up on the status to see if any vengeful bees returned. They did not. I appreciated his thorough follow up, but most especially, NO BEES. Thanks Bee Best!!!

This company never came when they said they would, nor did they inform the manager when they did…read moredecide to show up. After their initial visit, they came back to spray the bee hive and left a blue rag on the ground. They said they would return in 2 to 3 days to remove the honeycomb and extract the bees. It's been almost a week when they returned. We also asked them to be careful with the plants in the area and if they needed to move them, please move them back. This guy did neither. He moved a table with plants and didn't return it as requested. He also knocked off several leaves to a lemon tree by throwing a piece of wood on it. He moved his blue rag that was previously left to another part of the ground instead of throwing it away. This post is referencing the lack of respect for the property, unreliability, and lack of communication from this company. It remains to be seen if the bee removal was done properly and as stated.

I hired The Pest Experts after using the Projects feature on Yelp for the first time. I wanted to…read moresupport a smaller company since there are so many out there. The initial setup fee was pricier than the bigger companies, but I did ask them if they could match or beat it. They didn't do either, but they did lower it a bit, which I appreciated. They did express concern that I would cancel my quarterly contract after the setup, which I didn't. Carlos is the technician who comes out to our place, and I am so thankful he is bilingual so he can communicate with my parents. He is always very helpful and explains everything he is doing, and what we can do in case other pests come up (since we initially reached out just for ants). We have now been with The Pest Experts for about a year, and I can't recommend them enough!

Only used them for a consultation but feel compelled to write a review because of their top notch…read moreresponsiveness and honesty. They were able to schedule someone right away and Carlos was very thorough and thoughtful with not upselling us. We had found rat droppings in our attic but haven't heard or seen any rats, and he confirmed that the droppings were old and while we can do a few preventative measures, there isn't much of a problem. Will absolutely be using this company again for any pest related needs!!

Always friendly and listens to my unique issues. It is us…read moreagainst them, AND WE ARE WINNING! Stephen & Michelle Masters

Awful experience.. The tech came in my house did not inspect anything, did not go outside or…read moreexamine the house. Told me without looking at anything that I must have a rat not mice. This was after I caught two. Was very dismissive. Gave me a quote never having left my kitchen.

What's that sound? Ahhh, blessed quiet!! After weeks of having a family of raccoons living in my…read moreattic, I finally decided to contact a wildlife removal service. Hearing them moving around, growling and chittering was starting to freak me out! I obtained several quotes, but only Alpha Wildlife Removal offered a flat fee, plus sealing up the entry point. I was able to get a next day appointment and Kyle came out. What a wildlife whisperer! He went in the attic, but the mama escaped. Kyle was able to get the baby, which he placed in a bucket on the far corner of our yard. Within an hour, mama had found the baby and they were reunited! All very humanely done and now the attic is sealed so they can't come back. I don't care if they live in my yard, just not my house! If you ever have a critter problem around your house, Alpha Wildlife Removal is highly recommended!! Communication with them was prompt and responsive, their pricing was clear, and they provided the most service for the lowest price. Would gladly use them again!

4+ years ago we hired them to rodent proof our home and to do clean up after, which is important…read morefor healthy home conditions. They stopped new rodents from coming in and eliminated the ones inside the home. However, don't believe them when they say they cleaned up. We found a decayed rat behind our stove years later. Sure they can say that the rat was caught after initial cleanup but the fact is other areas were left dirty as well, with rat droppings behind a lot of appliances. Areas they blocked off so no new rats could enter. They simply did not clean as advertised. So if you're an out-of-town landlord who can't personally inspect their work, don't hire this company because they cannot be trusted.

Sean the owner personally took my call, and explained how the whole process worked. He set me up on…read morea recurring monthly service and got me scheduled same day. The price is so worth it to take care of all my pest issues.

Garbage. 1st and only service, terrible. They blamed new web options as to why they didn't apply…read morethe CORRECT service. Didn't clean webs as claimed. Then caught attitude when I was unhappy with the service. For the finale.. told me to fuck off and hung up.​

Used this company to get rid of bees in my attic, Took about 25 minutes and the next day the bees…read morewere gone .

Hugo and Sona were at my house in Alpine bright and early. They cleaned under my house, removing…read moreall rodent droppings, debris left by the builders, and old traps left by the previous pest control company I used. They also removed spider webs and sprayed the exterior yard and house and then placed box traps. All services were clearly outlined in writing, but they went above and beyond. They were here for 4 hours and did a thorough job. I signed up for a monthly contract because these are people I can trust.

GREAT COMPANY!!!!Toby got rid of our Gopher's I recommend him to everybody!!!Go on there…read moreMaintenance program

I cannot speak more highly of a service company. Termites in the house are never fun and originally…read morelooked for local treatment (cost) and they came under 5 other companies. Switched routes and chose fumigation for peace of mind and in one day came out and quote once again was under the competition. That in itself was a win but to top it off, a confusion with SDG&E resulted in gas shut off being cancelled. Toby called me at 7pm on a Friday, had worked the issue with SDG&E and his team who originally had the tent over the house by 11am came back and waited 3 hours on a Friday night awaiting SDG&E. Their prompt response and dedication to all my kids and I to come back into our house on Sunday was amazing. I am confident that other companies would have just called it a day and I would have been left scrambling to come up with a new plan and would have had more out of pocket costs. From the first interaction to the last, this company showed honest communication, professional and dedication to the customer. A local business that does things the right way. If you have a pest problem, it might seem easy to use the bigger companies but Annex Pest Control should be the company to choose.