Should up on time , tech went right to work . Pointed out all the issues before and the fix when it…read morewas done . Very professional and nice

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

Customer beware. I came home to find the wasp nests just as they were with wasps hanging out…read more Company insisted on taking my payment right away. They provided ZERO photos of work completion and now I know why. I've tried their phone number/messenger - calls and messages are not being answered. SPM, what did you just charge me for??? You took over $220 from my CC and the wasp nests are exactly the same as before you "came out and addressed it". I want my money back!!! And I will be reporting you to the BBB - shame on you!!!! Below photos are identical - one taken in the morning and one after they "took care of it". I

Contacted Advanced IPM after dissatisfaction with my prior pest control service. The response was…read morefast and professional. The inspection was thorough and very detailed showing me places that were overlooked or not treated correctly by the last company. After being presented a treatment contract offer at a very reasonable rate I signed on. The treatment specialist arrived at the time requested and treated all the areas noted , keeping us informed of all work as completed. When the treatment was completed all areas were cleaned of any termite droppings . Thanks "Advanced IPM", Great job. Don F.

I cannot tell you how happy I am with the service of Advanced IPM…read more I had gotten a quote from another company which said that the condition in my attic was bad enough that I needed to spend close to $5000 to fumigate. When I called AIPM for a second opinion, I was greeted by a very knowledgeable and polite gentleman named Jordan. He spent nearly an hour inspecting our home (for free!) and shared there were 3 locations on side that needed treatment and the situation was not bad enough to require tenting. I asked a slew of question and he answered all of than knowledgeably. We then scheduled an appointment where Jorge, with over 10 years experience came to do the work. He was incredible and as he said, "small and nimble enough" to get up/over/around all the beams to treat areas and do a second inspection in others. He then cared entire attic with a Borax (sp?). It was a very reasonable price and I get a free inspection in 11 months to ensure no new termites, or the work is free. Highly recommend!

I just love these guys! I had another great service today by Cambryn. He is really friendly and…read morerespectful. He sent me a text message to let me know he was coming, which was helpful and kind. He let me know what work was performed and he took extra care getting rid of the spider webs. The service is always very consistent in excellence!

After Aardvark Pest was sold to Purcor we started looking for a new pest control service, as we…read moreprefer to support smaller businesses over corporations. We decided to go with Jamul Pest because of the excellent customer service we immediately received...and continue to receive. Arturo was very friendly, extremely knowledgeable and straight forward and we appreciated that. We haven't had any bugs since we switched, which tells me they're doing a thorough job!

Fast response efficient and honest. The tech who came out was respectful and efficient.read more

Great customer service and very accommodating with the small time window I had available. The…read moretreatment worked great and I haven't seen another ant since. Highly recommend!

Brothers Pest Works is great and reliable. I appreciate that they aren't trying to upsell and they…read moredon't require a monthly subscription. Even if they did, I honestly wouldn't hesitate to sign up. Dustin comes out every 3 months - we have a lot of trees around our property, and our house remains spider free!

Amazing work and they are so nice! Dustin works in the area I live in SDSU/La Mesa and his brother…read morecovers North County. I am so happy I found them - they are friendly, responsive, and SO NICE!!! Thank you Dustin!

Jeremy and Laiku did an awesome job and took the extra step in avoiding my hummingbird nests…read moresnuggled in my backyard canopy. Kim J.

We have been a customer of Suncoast for nearly 3 years. Extremely satisfied and genuinely happy…read morewith their help and service. I highly recommend them!

Absolutely thrilled with the service. Mark V did a thorough job spraying our yard and cleared out…read moreall the spiderwebs, which had been reappearing for a while. Everything was handled quickly and professionally, and he had some great advice for preventing pests in the future. Highly recommend -- will definitely be using them again.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

Termites should fear X-Termite! San Diego is full of these creatures that resemble flying ants with…read morelegs. They are on their way OUT, thanks to Neecole for helping me!! Free estimate, thanks in no small part to Neecole for his superb termite inspection and thorough markings. He identified the drywood termites and their dwelling areas. I am truly grateful for his excellent eye for detail. I highly recommend that you call Neecole today! He provided much needed guidance in a pinch. The termites bore holes into my living space and even above it. Neecole truly went out of his way to point out all the kickouts. I learned how ingenious and resilient these termites are! Neecole went "above and beyond." I hope he knows his efforts are much appreciated! I am grateful to him for his service.

We had our home tented about ten years ago, so when we recently noticed new termite droppings in a…read morecouple of areas, we decided to try Xtermite based on a neighbor's recommendation. The entire experience exceeded our expectations -- we couldn't be happier. Manuel Vazquez handled the inspection and provided a quote on the spot, and after giving it a night to think over, we chose to move forward with them. The localized treatment was so much easier than tenting -- no packing up food, no moving out for days. A month after the treatment, we haven't seen a single new dropping. The multi‑year whole‑house warranty gives us real peace of mind. Definitely highly recommend them!

Giving this company 100% , service, affordability and knowledge. We are moving out of state and…read morewill miss our monthly guy, the security of knowing all our pest and termite problems are under control. Great 25 yrs of service!

I cannot speak more highly of a service company. Termites in the house are never fun and originally…read morelooked for local treatment (cost) and they came under 5 other companies. Switched routes and chose fumigation for peace of mind and in one day came out and quote once again was under the competition. That in itself was a win but to top it off, a confusion with SDG&E resulted in gas shut off being cancelled. Toby called me at 7pm on a Friday, had worked the issue with SDG&E and his team who originally had the tent over the house by 11am came back and waited 3 hours on a Friday night awaiting SDG&E. Their prompt response and dedication to all my kids and I to come back into our house on Sunday was amazing. I am confident that other companies would have just called it a day and I would have been left scrambling to come up with a new plan and would have had more out of pocket costs. From the first interaction to the last, this company showed honest communication, professional and dedication to the customer. A local business that does things the right way. If you have a pest problem, it might seem easy to use the bigger companies but Annex Pest Control should be the company to choose.