Coming to MAC is a must-do when my daughters and I have anywhere special to be! By chance, my daughter was able to get fab-artist, David, to do her prom makeover yesterday! He did her makeup once before and we loved it! He did a spectacular job as Malaya wanted a glamorous and dramatic touch to go along with a really unique prom look. David gets 5-stars but deserves many more as he always helps to showcase all of my beautiful girl's features- absolutely stunning work! Great personality, great timing, overall great artist. See you next month David!!!! read more

M.A.C - Cosmetics & Beauty Supply Near Me - Monterey, California

This place came to my rescue after a HORRIBLE trial run for my makeup for my wedding. I came into them looking like an oompa-loompa with expired mascara crumbling all over my face and they saved me. I had a trial right there and then with Terri, who was a complete sweetheart. She wrote down everything she was using and really listened to me about my skin's issues. I ended up switching ALL of my makeup over to MAC that day (and I was a devout user of Bare Minerals for many, many years). I came back for my wedding makeup as well as a couple of my bridesmaids and my mother in law. We all looked FABULOUS. I got so many compliments on my skin and how radiant I looked on my wedding day. Thank you from the bottom of my heart, MAC ladies! You saved my wedding and you introduced me to a much more natural looking every day face too. :) read more

First of all, location at Del Monte Shoppung Center is unique & beautiful. MAC girls are very knowledgable and very talented! I got my makeup done here in June by Gabbie for my grad party, turned out absolutely fabulous and using the min purchase ($75 during summer months) I found some great everyday makeup products she recommended I invest in. Gabbie has done makeup for 7 years, she's fast, and amazing!! I recently got my makeup done for a winter wedding ($50 min purchase) was in a complete hurry and she got me in and out, with unbelievable transformation! 5 stars... Thank you Gabbie! read more

My first makeup trial for my wedding didn't go so well. Color was horrible, didn't get the look I wanted even after bringing a picture (I mean NO where close). Called to speak with Terri, made an appt with her and HOLY love of GeniUs!! She did an Amazing job! I could actually picture myself the day of My Big day. I felt more Beautiful then ever. read more

M.A.C - Terri-Thank you so much! - Cosmetics & Beauty Supply Near Me - Monterey, California

David really deserves recognition for his outstanding work he made me beautiful in record time on a last minute appointment. Thank you deeply for slaying my face and making my engagement photos look so flawless read more

Terri has resurfaced :-) Back again at M.A.C Monterey after a brief M.A.C stint in Salinas, I'm all smiles. She is the sweetest, most sincere make-up artist with many years of experience under her belt. She has worked at M.A.C. since 2000 and is coming on her twelfth year at M.A.C. Just this week alone, I've bought a host of my staples and newbies with Terri as my beauty guide. It's always a pleasant experience for me coming to the Monterey M.A.C counter because all the ladies are knowledgeable, non-pushy and super sweet. They let me take me take my time perusing all the make-up and they always use sanitized make-up tools and products. I entrust all my beauty/make-up care to the salesgirls at Monterey, esp. Terri. She even remembers all my favorite products and keeps me apprised of any new collections, promotions and upcoming events. read more

Needed some help finding the perfect lipstick and a very beautiful woman named Kenna helped me. I had a lot of make up questions and she was very kind and patient. Thank you! read more

Listen up!!! I got an event makeover awhile ago and I felt stunning all night long! I was going for a very subtle glam "I woke up like this" look and I'm so ecstatic with the outcome! I showed the artist my outfit so she could help me design a complimentary look to tie it all together and she did it allllll and a bag of chips. Move over, ultra! Get outta here instagram MUAs! Don't even try me, Sephora! I will return and request Trisha for every single event I have! She was hilarious and helped me achieve the look I have yearned for. I THOUGHT I had gotten great makeovers for school dances and events in the last years but now I KNOW what it truly means to come out a masterpiece! Listen up. I'm not ugly, I will never say I'm ugly! My skin tho? Girl I won't lie she is bad. I tell ya I ended up looking as smooth as a baby's freshly wiped a**! I couldn't believe that through all of the bumping and grinding my makeup didn't budge all night! I felt airbrushed. The eyebrow shape she drew on was so BOMB I feel as glorious as Kylie Jenner with a Snapchat filter! I'm usin this shape for LIIIIIIFE! Thank you mac DEL monte and Trisha! I hope I can find her Instagram page! I've never bought mac makeup before this and I'm so glad I listened to my friends suggestion after my other artist canceled! Everything truly happens for a reason. read more

My friend and I came in for a makeover for an event wedding this past weekend. To get a makeover it is a $60 minimum purchase of mac products. When I called in they said that the makeover would take 45 mins to 1 hour. It is located inside Macy's. My friend and I arrived a little late by 5 minutes to our 12:00 PM appointment. I was helped right away but my friend had to wait 20 mins or so for someone to assist her. The lady I had was pretty helpful and she also let me do some things on my own such as my eyebrows and eyeliner which she was very nice about it. Meanwhile, the lady that as doing my friend's makeup was very rude I can hear her giving my friend attitude and saying some negative comments about how she did one side of her eyeliner different because her eyes were lopsided. Both ladies that were doing our eye shadow did not wipe any fallout, they just covered it with concealer that created streaks under the eye. I thought the ladies at MAC were suppose to be "professional" that is why you get hired but they half-assed our makeup. I didn't even get to finish my whole face because by 1:30 PM the lady just got done with my foundation. And the other lady that was doing my friend just finished but did not even blend her makeup together. I didn't know it was going to take her 1 hour 30 mins to do my makeup. I didn't want to be late for the wedding so I just told the lady I'll just finish the rest of my face on my own. I'm not a professional makeup artist but I've seen a lot of YouTube videos on makeup. The lady that was helping my friend kept leaving to help other customers. The same lady just placed slabs of liquid foundation around my friend's face and left to help a customer. My friend asked the lady that was doing my makeup if she should have blended in right away because it was going to dry out but the lady said no it's fine to sit on her face so it can soak it up. That doesn't even make sense to me. I should have just done my makeup myself and saved me $60. This is one of the worst experience I have ever had. I didn't even feel pretty that day. I now understand why they have plenty of times open for a makeover at MAC. My first choice was SEPHORA but their time slots were all booked. Save your pretty face from unprofessional people. I wish i could give them a negative zero. read more

I came to this MAC for a bridal trial a month before my wedding in Monterey, and Marilyn (Mary) was my makeup artist; she did a great job, this I won't dispute. However if the artists ever offer to freelance and "come to you on location for 70.00", don't do it!! Mary told me I could either make my appointment for the day of my wedding at MAC for 50.00, or she could come to me at the hotel for 70.00 (who wouldn't want that?); I was stoked that my bridal party and I would not have to travel the day of the wedding and booked the day with Mary. Fast forward to the week of the wedding; I touched base with Mary to ensure we were still set, only to find out that she never got the time off approved from MAC, and that she would no longer be able to make our appointment. Yeah,THAT'S what a bride-to-be wants to hear four days before her wedding. She told me to call in to MAC and request her for the day of, but when I called, they were completely booked up the day of my wedding. The man who answered when I called (Jesse) offered to take her place (another freelance), and after a little bit of attitude, told me to text him the details and he would confirm back. This guy knowing I was desperate, doubled the price, (stay classy). Luckily I was able to find another makeup artist that was available and came to us at the hotel for close to the same price I was originally quoted by Mary (Spa Bella - I HIGHLY recommend them, but that's for another review). read more

I went to Mac yesterday to get my makeup done for a holiday Christmas party. I called last minute and they were able to fit me in. Unfortunately my makeup came out horrible. I told the makeup artist I don't normally wear makeup, I was looking for a not-so-heavy look, just light and skin tones. When she was done I looked like a raccoon and my face makeup was the completely wrong color. After paying $60 I ran out of the mall with my head down in embarrassment. I DO NOT recommend getting your makeup done here. read more

I'm a huge makeup lover, well beauty lover in fact. My three passions: Makeup, photography, and food, and in that order exactly. Its really bad to do in this economy I guess, but I don't tend to look at prices when it comes to anything in those categories. However, I am also not a fool and definitely do my research before making a large purchase. Anyway, as most know, MAC is one of the more popular high end brands. When someone mentions MAC, there's a sense of "fru-fru" that goes with it. It's thought of in a fancy, expensive, but definitely well worth my money kind of way, so I will not judge this review by the products, but rather the representatives of the products. Unfortunately, I was there on a lunch hour only and did not have time to look for the sales people's names. There was only one GENTLEMAN who came over to ask me if I needed help, and I wish I could remember his name, but I don't. I do remember that he was tall, Mexican, and pretty, but that's it. He was the only one who offered service and at the time, I was just browsing. A little later on, I finally remembered that I went in to see if they have the MAC custom palettes and when I asked the other young sales girl, she had NO IDEA what I was talking about. She attempted to sell me the holiday plaid stuff they had, and I told her that that was not what I was talking about. Since my time was a-wasting, I told her that I had to leave and would check out the store in Salinas to see if the custom palettes. She replied, "Well, we don't have what you're looking for, so check another store". I'm not sure if I'm more bothered by the words or the tone that she used. I definitely will not be going back to this store. read more

Ugh! What is wrong with these MAC representatives? Terse, rushed, impatient, insouciant, ill mannered, pedestrian, lumpen, indifferent, and overall bad for the MAC brand. Thank goodness Sephora is opening in a few days! No more Stanford runs. No more putting up with crappy sales staff who don't know customer service. Perhaps their Selfies are their priority. read more

Unlike other experiences at MAC counters or freestanding stores I have visited, I have always received prompt, friendly, courteous service at this counter. The sales reps are willing to take the time to test colors on you and answer questions. Plus, you do not get the "I am cooler than thou," attitude many MAC reps can possess. read more

OMG!!! MIKE, the makeup artist here, did my makeup today. It turned out so beautiful. I walked in just looking for concealer. He was so courteous, helpful, and also offered to do my makeup and show me some tips. And he did!! My makeup looks flawless and I bought all the essentials, when in the past, I only had purchased MAC eyeshadows. I'm so excited to try my new makeup!! Ask for Mike when you go in because he's awesome at his job and courteous at the same time. It's hard to find these days! read more

I went today to get matched for a foundation super happy with what I left with. Both the female and male that helped me were very knowledgeable and kind wish I would have got their names! You guys were awesome ! Not sure if the workers read the reviews but if u worked on 4.10.18 at about 3pm it was you two and you guys were GREAT keep it up! read more

I was turned onto MAC by a former co-worker who allowed me to use her powder foundation. I immediately fell in love the product because it felt clean and fresh on my face. She advised me to go to the "MAC counter" in Macy's at the Del Monte Shopping Center. When there, Lydia came up to me and asked if there was anything she can show me. Long story short, I immediately started using MAC while steering away from, well I won't say what other product, but the "pink" was shortly converted to black. EVERY single time I go see the MAC girls/boy, I'm ALWAYS treated as a valuable customer. Lydia and her crew are extremely professional, talented and very knowledgeable. I will continue to use MAC exclusively. Thank you Lydia for all the beauty tips. You and your staff are AWESOME!!! read more

Terri in the MAC Monterey Is a true professional which is a rare find in the make-up world. She will deliver exactly what you ask for 100%. I never let anyone do my make-up because im extremely particular but Terri really listened to me and all my concerns and now I believe she was sent to me from heaven! read more

Amazing I am out town here on an event. I have a gala tonight and of course MAC to the rescue Mike is amazing very gentle on my face and eyes. Great costumer service and amazing results. Thanks again for the last min walking In and the tips. read more

My daughter asked me to set up a makeup appt for her in Monterey. She knew what she wanted done but was worried she would not get what she asked for. The outcome of our visit was beyond expectation!!! Selena was very welcoming and made her feel right at home. She listened to what my daughter asked for and came thru with her requests, all while demonstrating different product options. Selena is hands down a very talented make up artist. During our visit I got a first glance of all the talent. Ryan your work is beautiful as well and so was another young ladys work whom I unfortunately did not get a name. My daughter has plans to get her prom makeup done by Selena again. Super sweet, helping staff. Wow!!! Excellent customer service guys, keep up the good work. read more

I always get good service. Sometimes I do have to wait because they are not always enough makeup artist working. I dont mind waiting because when it is my turn I get the attention I need!! read more

I am a makeup addict, so for me makeup stores are practically heaven on earth. I love MAC makeup but would avoid it because the customer service was terrible (they wouldn't even look at you until you flashed some cash or a credit card). However, I was in need of a new lipstick and brought along my younger sibling who likes experimenting with makeup (who doesn't!). The two ladies working there were so nice and told us to feel free to touch and try as much as we wanted. We spent about 45 minutes in the store and every so often, one of the ladies would ask us if everything was okay and/or if we needed help finding or trying anything. I tried on three different lipsticks and my sister tried on at least ten. The ladies never once complained or told us to stop, in fact they even offered us wipes to clean our hands and lips. Overall a really pleasant experience...I will definitely be returning soon! read more

I have been shopping at M.A.C. since the day I learned about makeup. I have been to stores all across the country during my time in the Marines. I have to say the team in Monterey is By Far the best I have ever worked with. They are always helpful and never make you feel stupid for asking a question. If you don't know something just ask and they will happily show you how to get the look that you want. I had pre bought a Lipstick and Liner that were limited stock, unfortunately I'm a disabled Veteran and one of my major issues is isolation. So the purchase was there for sometime. Today my friend was at Macys and I asked her to go pick it up. They did let her do so in understanding of my situation. It made my day to get my new colors. Thank you so much to David, Santana( I hope I spelled it right) and Everyone else there for making retail/makeup therapy so enjoyable. I will continue to shop here and would urge anyone else for a love of makeup to do so. read more

Got my makeup done by an amazing guy at Mac inside Macys- I wish I could remember his name. I will update if I find my receipt and his name is on there. I needed makeup done for my maternity photos the same day, told him exactly what I wanted and he NAILED IT. Not only that, but I had my daughter with me because my husband was getting his hair cut, and he did my make up perfectly WITH a squirming toddler on my lap. I kept apologizing and he insisted that I stop apologizing and that he had all the time in the world and it didnt bother him at all. He was patient, personable and did my makeup perfectly! So thankful- will be back for sure! read more

I had my makeup done by Santana here and I really like that before she started applying makeup she asked about the event, my dress, and my preferences. I told her that since I'm 31 and going to a true black tie event I didn't want to look like I was 18 going to a rave and she delivered gorgeous results. I made an appointment about a week prior and when I got there I did have to wait about 15 extra minutes which put me a little behind but it was worth it for a beautiful result. read more