They refill my prescriptions promptly. The only problem is parking. Need to go early or after…read morethe lunch crowds

We called Kaiser for medication for our son. They had the prescription sent to the nearest pharmacy…read moresince we were out of town so we picked Walgreens. We went to pick it up once it was ready. The pharmacist said it was $71 and they don't take Kaiser insurance. I told my husband that's too much and we'd wait until we get home. The pharmacist said we could look online for a coupon. She told us about goodrx. I found a coupon for $50 for the medication we needed. I thought it was nice of her to tell us about the coupon/discount site. That's why I'm giving it 4 stars. It's still pricey since it would only be $5 with our insurance.

Over the years we have had mixed issues with this pharmacy. But today was a big day. First of all…read moremy husband went in to get his monthly prescription refilled. He started at the pickup desk who told him there were no prescriptions to pick up. So they sent him over to the "consult" counter where a young Asian woman in a white jacket was working. She was not very interested in doing more than the absolute least amount. Told him - no, no prescriptions. And in fact told him there were no prescriptions with any refills. When questioned she told him that the prescription must have been sent to a different store - excuse me??? No, it wasn't. So, she then basically told him to take it up with his doctor. When he got in the car I said, nope, this isnt right. And so we went back in. Started with the "new and improved" check in on the monitor and that person said, no, no prescriptions. And sent us over to stand in line at the Drop Off Counter where Isaiah was working. He gave a little more information, and said that actually the insurance company refused to refill it because it was "too early". Again he asked if it could ave been picked up somewhere else because the pickup date was over 2 weeks away. BUT instead of just sending us away, he stepped away and spoke with Tysin. Tysin came over and found basically the same information Isaiah had given us. But he instructed Isaiah to call the insurance company and ask where and when the prescription had been refilled since we last picked it up at the end of July. And to ask them that since it had not been refilled at this store, could the reverse the refusal and allow them to dispense it. We went to sit down while Isaiah was on the phone with the automated menu......Not even 10 minutes later he called us back, and said that the insurance company admitted it must have been a "glitch in their system" and that they reversed the refusal. And so CVS was able to dispense the refill just a few minutes later. The young Asian woman needs some retraining in customer service, and Isaiah and Tysin should be the ones to show her how it is done! Thank you, Isaiah and Tysin. You showed what customer service really means.

Easily the worst store in and around Monterey; everyone is completely clueless and irresponsible…read more They haven't been able to order my toothpaste refill in OVER A MONTH. I'm done with these morons; Walgreens, here I come.

This is only one of two CVS's in the area that made it to the 2.3-2.5 range and was not marked down…read morefor serious customer service issues. (Like fast food that typically sits around 2.0-3.0 stars, CVS usually has a 2-3 star rating and 1-2.2 means it's pretty bad don't go there and 2.3-3 means it's typical. Anything 3+ means it's an exceptional store and few in fast food or pharmacies have such a high score.) We have been going to this CVS for years when visiting this area. Never really had a problem buying waters, sodas, and basic medical supplies or snacks here. Primarily we just purchased convenience items, but this last time we got a prescription refilled. Would have to say that the people at the pharmacy registers did seem less competent than at CVS stores back home. The lady who helped us was ok. She did have to go fetch our prescription as it was not in the bin even though the app said it was ready. We did not have to wait long and this sometimes happens back home. The man at the register next to us seemed far less competent. Per Gemini AI, use the app, have your doc phone in a refill rather than having CVS contact your doctor for a refill, and do not bother calling CVS or waiting for a text, just check the app and/or go into the store and ask to wait for your prescription if your doc already called it nor you had refills left. We used this general procedure and got a refill next day and did not spend a lot of time at the store or have to argue with register people. Their lot is pretty big for the area. Never had trouble getting parking. Just beware that you cannot turn left on Lighthouse, so plan to turn left or right and circle back through the side streets to be able to make a right turn into the lot off of Lighthouse or from the side entrance on Prescott. Would definitely come back here for convenience items and would get prescriptions refilled here again using my own doc and the CVS app rather than relying on CVS to get it done--just go to pick up.

I am extremely surprised to see the less than average rating for this business as my experience was…read morefar from this. First and most importantly, a 24-HR CVS?!!! Unheard of where I'm from. I understand that many people use Yelp as a vehicle to vent or complain, but it'd be nice to get reviews for the things that they do right. I decided to walk off a big Friday night meal by walking here to help a friend find a particular shampoo brand. I found it and decided to browse the refrigerated drink section to get something for my room. It is only two blocks above Cannery Row if you're staying in the area and a good sized parking lot if you're driving in. As I considered using the self checkout my machine, a kind lady behind the counter offered to check me out and did help me. Thank you, Martha, for making me feel welcome. Our discussion sheds light about the community, both safety wise and friendliness.

This is one of the busiest pharmacies in the neighborhood. I know that because I'm in the…read morehealthcare industry. It is at a very accessible corner. The place is clean, wide and not cramped, the pharmacies always very busy. Walking around was so fun because I've seen here things. Usually I see at hardware places. And when you enter, there is no smell like another pharmacy down the road. I run away from many businesses because once you enter, there is some kind of a bad smell, even at restaurants.

I was there to pick up a prescription at 3:45 today and the long blonde haired gal in the…read moredrive-through window was not nice at all. Where did kind service go? I was very nice to her and she was awful.

I love this place! It's enormous. They have everything from furniture to post cards, a pharmacy AND…read morean ice cream shop, alcohol, coffee, candy, groceries, hats, etc! The staff are 95% of the time extremely friendly and very efficient. I've never seen anymore (before moving to this state) work TWO registers at the same time. It's amazing. They are also very patient when the lines get long and quick to call up more people (if they have them at the store). We often overhear & get into interesting convos with the clerks. Shopping here is a really pleasant experience - I'd HIGHLY recommend it! It's just large enough so you know you can get whatever you need but not overwhelmingly sized like a Target or a Walmart.

Slowest service...EVER! Stopped in last Sunday night to buy…read morea few umbrellas, and the guy at the front was seriously in sloth mode. The only reason I am giving 3 stars instead of 1 is the store is clean and well supplied.

Universally impressed…read more We have used CAP RX for years. We have chronically ill kids and have needed sometimes uncommon meds and compounds. CAP has always been diligent in getting what they needed. Last week I messed up and was late ordering a compounded med. They were great getting it ready quickly!!

Every interaction is a hassle, it takes multiple phone calls to get a prescription ready to pick…read moreup, every single time. Half the time staff members are rude or openly unhelpful and will make it hard to simply get your medicine.

This is a unique drug store that has been in Carmel seeing the community since 1905 …read more The merchandise they sell are very unique and pretty , not you day to day items that can be easily found in a pharmacy like Walmart or Safeway. We enjoyed looking at some hair clips with European styles , beautiful tote bags with purple flowers , whole collections of pocket knifes. On the top of the shelves are many different antique cameras collection that people donated . This is a special store , one of a kind ! Great service and very friendly .

Nostalgic drug store. Many fun perfumes, old school shaving creams, brushes, combs, etc. Full…read moreservice pharmacy for prescriptions, they also deliver. Great place to find gifts for people, unusual nice toiletries that anyone would love. I love browsing here when in town.

What an efficient, well run pharmacy. Austin, one of the pharmacists has a never ending smile and…read morepositive attitude. All staff members that I've worked with have been warm and welcoming. I trust their advise and skills.

From the pharmacists to the counter employees this pharmacy is by far thee best ever…read more Patient, kind, helpful, polite and the Pharmacist is always extremely helpful! Thank you.

Restrooms always clean, nice service, good selection. The…read moretip picture I added was for a nearby mexican restaurant , oops! This is a well stocked store for just about anything. Today was man maintenance necessities.

Negassi this new pharmacist is the most unprofessional pharmacist I ever ever spoke to I work for…read morethe county in healthcare and have multiple clients that use this store he just refused to answer why I couldn't pick up meds that I have been picking up routinely one day early for years anytime I tried to speak he immediately would try to talk over me attempt to gaslight and refuse to look into anything I said and was also attempting to use his accent/language barrier as a defense mechanism to get off the phone quickly it was disgusting how uncomfortable he went out of his way to make me I will warn my co workers & clients about this store & specific pharmacist I have been doing this for years and never had an experience like this

This target is in a medium to large sized mall. There is ample parking. It is in/near a tourist…read morearea and so prices seem higher than your store back home. It seemed well stocked like any other target store. We did not ask for any help and used self check out, so we cannot comment on the level of service. We came in for a personal care item while visiting the area, found what we needed, and used self-check out. For this type of visit, it was a good experience and would try them again.

I called to speak with a manager two days in a row, and got no response at the Target in Sand city…read more The phone just rings, rings, and rings. I pushed every number for every department and still, no one picked up. The first day I called in the evening and the second time I called in the morning. Nothing. I don't understand how a huge department store doesn't have a open line of communication. Ridiculous. BEWARE: I purchased a couple of gift cards to realize the numbers are scratched off on the front and back. It seems someone did this to wait on purchase to activate the card , then utilize the funds via online or manually. Perhaps a inside job. I am yet to inform Management...