I see why they are so well rated! Stopped in to ask a few questions about my heating/cooling not…read moreworking, they took a look right away and found the issue. They are very transparent, family oriented, and here to simply help. I'm so grateful that I found a new, trustworthy place to take my vehicle! Also, did you know that some cars have spare fuses under the hood for replacement?! The owner informed me of that and no one has ever told me that before. Highly recommend this place!

Excellent service. I can't say enough about Chris and his staff. Great work. Very fair on his…read moreprices. Stands behind his work. A++

Our VW Sportwagen is a member of our family. We always have its regular maintenance completed on…read moretime exactly as recommended. When we woke up last Saturday and the VW neglected to start we were more than bummed. Mr. and Mrs. B suggested we call Spring Valley Motors. We did, they were closed until Monday. Monday morning I called and Kirk was (as my brother says) right on time. I explained the problem and he agreed to call me back with a tow time. There was a little confusion that followed about the towing, which was completely my fault - for those of you who have never had your car towed for repairs, you need to leave the keys in the car and the tow company will pick the car up with the keys inside - but within a couple hours Kirk had our VW in his shop and had generously picked our key up on his way to get his lunch. By 1:00 pm Monday afternoon Team VP had a diagnosis: a new battery! The battery was $179, the tow was $65 and we paid $75 for a general look over. I looked up batteries for VW TDIs and the prices ranged from $100 to $200, so this coupled with the fact that Mr. MVP and I have no idea how to change a battery we think Spring Valley Motors gave us a very fair price. Kirk had our VW ready to be picked up by 2:45 pm on Monday afternoon. Mr. MVP took an Uber over and we are once again a one car family. For those of you wondering I asked and Kirk said his shop does all the regular maintenance that VWs require as well as repairs. They charge about $100 for TDI oil changes which is the going rate in Kalamazoo.

True family-owned, reliable, honest, friendly business. I had an urgent issue that they took care…read moreof quickly at a fair price. Couldn't recommend them higher. Wish there were more shops like this around.

I created an account just to write this review. I recently have had some bad experiences with…read morevarious mechanics in different cities and wondered what the reviews looked like for my old mechanic in my home town. I saw there was only 1 and felt I should add my experiences. My family has been taking our cars here for almost 30 years. Extremely reliable and honest service. Fast, fair prices, straight talk and no upsells or unnecessary work. They find what's wrong, fix it, and nothing more. What else can you ask for? We have had numerous quick repairs done at no cost and some extensive diagnosis work done for very little or free. I personally have lived in various cities and been to countless mechanics with numerous cars and have not yet found a repair shop as reliable as Woodwards. When someone asks me if I know a good mechanic in my current city I say "No, but let me tell you about my mechanic in Kalamazoo"

I am also a longstanding (15+ years) of Woodwards and this shop is clearly not Woodwards. I don't…read morethink they'll last more than a year or 2. Received an estimate of $12, 000 and got the work done for less than $2,000. They are not reliable or trustworthy. This is a shop that I would never return to. There attitude is do it their way, don't ask questions and have a bundle of free cash. Never again.

I called this shop to set up an appointment for my GT3. The conversation began with "what's a GT3?"…read more Not very confidence inspiring. I just need new brake pads as I have specialty racing rotors. However the manager refused to consider simply replacing the pads - somewhat understandable but her unbending robotic response was frustrating. As was her condescending suggestion to talk to other shops.

Great service! Always provides a quote in advance of service. Sets realistic time frames and…read morethe mechanics are very knowledgeable and helpful with questions.

I've known the owner, Bob Cannon, for over 43 years now (as of 2021). We were kids when we first…read moremet. I was nine years old back then and he was eight years old I think (that was way back in 1978). We were neighbors for over 15 years. I don't let anyone else work on my car except Lowder's because I know and trust the owner, Bob, and I know that he will ALWAYS do right by me. He hasn't ever tried to pull a fast one on me (or any of my family or friends) like other mechanics do; he does what's actually needed or what I've asked to be done (IF it's legal of course but NOT if it's something illegal like putting a muffler on a vehicle that doesn't have a catalytic converter on it (or other stuff like that), because that's quite illegal!). He does the right thing, he always has that I know of and I've never heard anyone taking bad about him, EVER --- not even in high school. He's just and simply a great and honest man; and you can trust him. Oh! He WON'T give you some triple the price estimate and try to rip you off either, he's not like that at all. I refer people to go to him at Lowder's Automotive every single time someone is talking about having vehicle problems or the need of a good honest mechanic. He runs the office and front counter now and doesn't get under the cars anymore because he has some great people working for him there. He WON'T put up with a dishonest mechanic working in his shop either. I fully know that he would give them the boot too if they ever tried something like that! They work on lots of types of vehicles there and they're certified & licensed. And you can see the legal certifications and licenses posted there if you'd like to. He is an awesome person to know too. Talk with him awhile if you're wanting to know more about him and his business, I'm sure that he will fill you in on anything that you will need to know. He's been working on cars since we were kids. Oh, and BTW, he is still about Mopar too. Js. I'm a Chevy man myself but I don't hold the fact that he's into Mopar against him. LoL! So if you're into Dodge vehicles, especially big trucks, just bring that up and you're sure to have a nice conversation with him. Tell him that you read this on Yelp and that his old friend and neighbor Todd sent you. I hope that this helps your in your decision making. You simply can't go wrong with Lowder's at your service. Todd H.

I called Lowders excited to get my car fixed and was told to call back Monday morning only to be…read moredeliberately ignored. After calling three different times that day with space in between each call I gave up but just to make sure it wasn't just on my end or they were extremely busy I called off a different number, and immediately got an answer I took my business elsewhere.

Otto Kihm is the best auto service center in the Kalamazoo area, in my opinion, and I've lived in…read moreKalamazoo for over 40 years. Greg (owner) and Bob (service manager) have taken care of my cars for over 12 years exclusively, and I won't go anywhere else (I've tried lots of other places). They've serviced all of my five kids cars over the years, as well as the cars of my wife and I, both of which are over 250,000miles and they've done all the service. (I even bought the mechanics lunch one day for achieving the 250k milestone). Fair prices, honest assessments, no up-selling and good work. They even give me advice on cars I've been looking to buy and don't charge much for inspection.

Didn't even top of my coolant after overpriced cooling system work…read more$245 for a fuse and a piece of hose

Persons Auto Repair was next door to my employer (Impact Label Corporation) when I worked there in…read morethe 1990s, and was highly recommended to me when I needed work done on my1994 Ford Probe GT. Their work was excellent, and the owner and staff treated me like family. I gave them the ultimate compliment when I had them go over my car thoroughly to prepare it for my cross country move from Michigan to California, where I live now. The car had no issues on that trip, and it passed the smog test after I arrived, even though it was not built as a California equipped car. I kept that car for close to 20 years with few issues, and I feel it was due in large part to the fact that it had been so well maintained by Persons during my time in Michigan. If I still lived there, Persons would be the only place I would ever take my car for service.

Timely. Good repairs (Audi brakes and axle) for a fair price. I also met the family! Dad, wife and…read moreson. Thank you for your service to our country and community. I will be back.

Does your car drink excessively ( gas or oil) Does your car…read moresmoke excessively (oil or antifreeze) Does your car hiccup?? Spark plugs or coils Then Jammin and his crew are the ones for you!!! Give them a call today for whatever ails your vehicle, they will get you running in No Time.. Loaners available when needed

Called to have my FRM reprogrammed on my mini cooper. I was told a diagnostic was needed before any…read moreservice could be rendered as well as added labor cost, and unnecessary service that I didn't need or required. scam service