Called in for an alignment and they got my vehicle in quickly. The work was done right, and they…read moreshared a few recommendations that felt honest and helpful--never pushy. Great experience and value.

Provided an inspection of the vehicle. Seemed a little pricey but I knew my vehicles status prior…read moreto repairs. Paid it as it was my daughter's car and I needed to know everything is good. It's my daughter. Repairs were made in a timely matter/same day. I will follow up with my daughter as to how the vehicle is performing. I know costs of everything has gone up and I haven't paid to have brakes replaced in nearly 10 years but ouch. My bad as I didn't compare other shops prices as the vehicle is a Mazda and not everybody works on these. Waiting room: 8. Counter staff: 10. Pricing: ?. Quality of work: Will find out soon.

Do your self a favor and get all your auto work done here. I trust Myles and his mechanics with all…read moreof our vehicles. I continue to refer friends and family. They are top notch. Todd Shorb

I have been going here for 10 years and have always gotten top notch service at a Fair price. I…read morewill suggest them to anyone who asks. Thank you Myles for all the great work!

I've known the owner, Bob Cannon, for over 43 years now (as of 2021). We were kids when we first…read moremet. I was nine years old back then and he was eight years old I think (that was way back in 1978). We were neighbors for over 15 years. I don't let anyone else work on my car except Lowder's because I know and trust the owner, Bob, and I know that he will ALWAYS do right by me. He hasn't ever tried to pull a fast one on me (or any of my family or friends) like other mechanics do; he does what's actually needed or what I've asked to be done (IF it's legal of course but NOT if it's something illegal like putting a muffler on a vehicle that doesn't have a catalytic converter on it (or other stuff like that), because that's quite illegal!). He does the right thing, he always has that I know of and I've never heard anyone taking bad about him, EVER --- not even in high school. He's just and simply a great and honest man; and you can trust him. Oh! He WON'T give you some triple the price estimate and try to rip you off either, he's not like that at all. I refer people to go to him at Lowder's Automotive every single time someone is talking about having vehicle problems or the need of a good honest mechanic. He runs the office and front counter now and doesn't get under the cars anymore because he has some great people working for him there. He WON'T put up with a dishonest mechanic working in his shop either. I fully know that he would give them the boot too if they ever tried something like that! They work on lots of types of vehicles there and they're certified & licensed. And you can see the legal certifications and licenses posted there if you'd like to. He is an awesome person to know too. Talk with him awhile if you're wanting to know more about him and his business, I'm sure that he will fill you in on anything that you will need to know. He's been working on cars since we were kids. Oh, and BTW, he is still about Mopar too. Js. I'm a Chevy man myself but I don't hold the fact that he's into Mopar against him. LoL! So if you're into Dodge vehicles, especially big trucks, just bring that up and you're sure to have a nice conversation with him. Tell him that you read this on Yelp and that his old friend and neighbor Todd sent you. I hope that this helps your in your decision making. You simply can't go wrong with Lowder's at your service. Todd H.

I called Lowders excited to get my car fixed and was told to call back Monday morning only to be…read moredeliberately ignored. After calling three different times that day with space in between each call I gave up but just to make sure it wasn't just on my end or they were extremely busy I called off a different number, and immediately got an answer I took my business elsewhere.

I recently needed some new ball joint bolts for my 1998 4Runner. Before contacting ToyoTechs , I…read morefirst tried getting the bolts through the local dealership. I tried filling out a customer support form with them online and then also filled out a parts request form complete with part number. They never got back to me in any way. But then I found ToyoTechs and everything changed. I filled out a service request form on their website in the evening and was contacted immediately the next morning via voicemail and email. Long story short. Blane at the front desk hooked me up with my bolts for a great price and also in record time. He even called their parts distributor to make sure I would receive them before the weekend, which I did. It really showed me how much these guys care about their customers because they went above and beyond for such a small sale . If you ever need help with your Toyota in Kalamazoo , look no further than ToyoTechs! I will definitely return if I need help in the future.

Very polite and understanding with the older well loved Toyota we bought in…read more We were able to get the car back on the road with the bill that my college student could afford. We will definitely use them again.

Jason does great work. He's worked on my car a few times and I'll definitely go back. When I have…read morequestions, he shows me exactly what needs to be done, doesn't push me for more than the requested service.

We have been customers for many years. We won't go anywhere else. Tim and Troy are completely…read morehonest and trustworthy. They tell you what needs to be fixed and you can completely rely on them. Always reasonable pricing, and they will give you a heads up if a repair is not needed now but should be done soon, such as replacing spark plugs or a battery. You can plan ahead that way. I can't say enough good things about these guys. So happy to be a customer here.

Tim does all of our vehicle maintenance. We trust him to keep us safe on the road! Always quality…read moreservice and reasonable prices.

I just purchased a 2019 Volkswagen Atlas on May16, 2026 from a dealership in Nunica, MI after…read moredriving it home back to Kalamazoo I noticed fluid leaking I thought it was from the radiator because the fluid was clear, 10 days later the check engine light came on saying check my oil level during these ten days I started hearing the brakes squeal. On May 21, 2026, I called Master Mechanics because they specialize in Volkswagen and other European vehicles. They couldn't get it in that day I had to wait until May 27, 2026, because they were booked up and Memorial Day was coming on May 26, 2026, that's when the check engine light came on. I paid 39.95 for them to check out my oil leak issue and I paid 39.95 for them to check out why my brakes was squealing when braking. Well, they said my brakes look fine and that the noise was coming come the belt tensioner. After leaving the shop my brakes were still squealing here and there by the time I get almost home the brakes are squealing more. Well, I had to go into the hospital for a procedure on my heart in two days. I said I will deal with this after my procedure and so I did I called them back and was told to bring it in for a recheck, well the mechanic comes to me outside where I was seating saying it's your brake pads and asks me to get in the vehicle with him while drives so I can show him what I hear while driving so off we go, he says to me I wasn't the mechanic who worked on your vehicle the first time I tell him that the other mechanics said the brakes were fine, so he hears what I was telling him about the brakes squeal noise he says yeah it's definitely your brake pads so we get back to the shop he says to me let me check it out some more so we don't have any more misdiagnose- miscommunications so he takes the vehicle out again with another mechanic in the vehicle with him they get back pull it in the garage, finally he brings the vehicle out and park it I walk over to him, so he's saying he wrote some notes and the men at the counter will be with me shortly eventually I get up to the counter and they guy at the counter says we looked back from when you first brought your vehicle in and we couldn't see the brakes! But it looks like the dealership changed the brake pads but used cheaper ones but yeah it's your brakes pad and we need to scuff your rotors, so I'm livid but I can't afford to get upset or stressed because of my heart failure so know he says and yeah you got another leak going on in the housing area around the oil filter, I paid 493.00 for the belt tensioner that had nothing to do with the squealing noise coming from the brakes because I googled this after I started hearing the squealing noise come back, the fact that I was told they couldn't see my brake issue the first time is insane when they specialize in my brand of vehicle!! I want a refund for that belt tensioner, my trust is out the door with this establishment, not to mention I brought my land rover to them back in the summer of 2024 about some issues I was having with it at that time they were informative and said I needed a new engine and they didn't want to put work into it and charge me for anything because the engine was failing already, which I kind of figured that because my timing chain was making a loud noise at the time. This experience was very irritating; they didn't offer any compensation on their lack concerning my brakes and charging me for something that was not the issue. This is not professionalism at all.

Called to have my FRM reprogrammed on my mini cooper. I was told a diagnostic was needed before any…read moreservice could be rendered as well as added labor cost, and unnecessary service that I didn't need or required. scam service

I am a customer for life! I went in for an oil change. my car is old, and the last place…read moreapparently stripped my oil plug. When I was told, I about cried because I knew a dealer would charge me hundreds of dollars I didn't have. But the owner said he would try and fix it. He ordered a special tool, and he got the old one out in a minute flat!!! He saved me at least 300$. He took time he didn't have to, made calls he didn't have to, and did way above the normal he was required. Such a kind man. I would recommend this business to everyone

They say a fool and his money are soon parted. Not at Muffler Man…read more I've been to this Muffler Man location a few times with two vehicles over the last half-decade or so. I need an auto shop I can trust because I'm not enough of a gear-head to answer my own questions. Twice recently I've walked in talking like any crooked mechanic's ideal chump customer: no idea what's wrong, but ready to pay to fix it. Example 1: A year ago I brought my trusty old rust-bucket of a car in for a noisy exhaust. Nobody would've blamed them for simply doing the work I asked, but they did even better. They started with an inspection of the vehicle, and found a number of issues more serious than a mere noise problem. After checking with me, they started tallying up an estimate. Their official diagnosis: they *could* do a couple thousand dollars of repairs for me, but said I'd be wiser to save that money and put it toward buying a new car. Charge: $0. Example 2: Monday I hit a whopper of a pot-hole in my aforementioned new car. It blew out my tire, and bottomed-out my vehicle enough to dent the bumper. After getting the tire fixed the car felt fine, but I brought it to Muffler Man for an inspection, just to be sure the impact didn't cause any trouble. Their official diagnosis: no problems, nothing to fix. Charge: $0. I genuinely believe the folks who operate and run this shop would rather have a reputation for honesty than to have ill-gotten money. That's better than value -- that's values. That's why Muffler Man is my mechanic.