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    Performance Plus Quick Oil Change

    4.2 (5 reviews)
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    2 years ago

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    5 years ago

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    8 years ago

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    5 years ago

    Kaitlyn and Brady were great and helped me very quickly! They tell you what you need not 5 million things just to up charge you.

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    Midas

    Midas

    (23 reviews)

    They did a fantastic job on my custom exhaust system, so quiet now! Truck purrs like a kitten!read more

    I had been going to this location for oil changes for at least a couple decades if not longer, but…read morehadn't had an oil change in quite a while due to lack of travel during the pandemic and then purchasing an electric vehicle. When I called to make an appointment to bring in our camper van for an oil change, a voice I hadn't heard before answered the phone, and I was surprised to hear someone besides the manager, Ken's voice since I'm fairly sure he was the only one to ever answer when I called in the last 15 or so years. The person I spoke with said that they can't service my vehicle because their large vehicle lift is broken so they can't service trucks and vans currently. He said he couldn't give an estimate for when they would be repairing that bay, and recommended a different Midas location for me to reach out to. And a case of what a small world it is in Kalamazoo, I wound up running into Ken at Sam's Club later that same day and he let me know that they had fired him after 15 years of service. Midas corporate made a huge mistake letting go this incredible manager, and I will be taking my business to the place where he is now employed. I have never had anything but incredible experiences with the customer service Ken and his team provided, and he really set the tone of professionalism for the business that was mirrored by everyone on his team. They were always prompt, professional, welcoming, and informative without being pushy. He had my complete trust, which is often hard for a woman to find in a mechanic. The three star review is an amalgamation of the many many five-star experiences I have had at this business and the absolute absence of stars I feel for the corporate office who let go such a stellar employee.

    Performance Plus Quick Oil Change - oilchange - Updated May 2026

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