Absolutely lovely experience all around costumer service, quality, multiple monthly plans for any…read morebudget, the bonus it was given with a smile, keep on shining the love Remington owner & employees, keep holding the line of affordable quality service with a smile, your all amazing, we need more business & people like you, so we can make our community grow united... thank you ShalomShalom

Kudos to Remington Car Wash! I had an incident at their car wash near Meijer. Remington employees…read moreand their GM met and exceeded my expectations to resolve everything to my satisfaction. While this was an inconvenience, they could not have handled it any better. Hats off to superior customer service from this locally owned business!

I got the $10 cheap wash. I didn't think I needed the under carriage washed this time of year. The…read morepeople were nice and it wasn't busy. However, the sides of my car didn't even began to come clean. You could see marks that were washed but most of the side wasn't. Maybe if I spent more it would have been better but I thought a $10 wash would have done a decent job. Also, I agree with another reviewer it is confusing where you enter.

THE best car wash in Kalamazoo! Seriously. None better. I stopped in with my muddy truck at the…read moreend of the day and the kid with the Afro killed it. Did a great job, with a smile. Thanks!!

Never had scratches from them Whereas many from Drive and shine. Black truck shows everything. If…read moreyou don't mind the service scratches, Go to drive and shine.

I recently had a disappointing experience at this car wash. Despite opting for the upgraded…read morepackage, the entire back of my car was left dirty. It fell short of my expectations, and I was not satisfied with the results.

Great service and good prices. They can service any…read morevehicle. Took great care of my German import.

Just wanted to give an update. The guys here are awesome and have been so helpful beyond just…read moregetting an oil change. Unfortunately I moved so I don't go here anymore but I couldn't recommend it more!

I recently left another local wash place for Bob and Kays because the price elsewhere was going…read moreup...again. I can say that the staff at Bob and Kay's are helpful but having nobody outside guiding u into the wash is a bit odd...though it works fairly well. The wash itself is maybe a tad below their competition but still gets the job done. The vacuums are also a bit weak and I think they need a little maintenance to get then sucking better again. All-in-all, a decent value and I will keep coming back!

I had to quit going to this car wash because of scratches and damage to my jeep. I have tried to…read morestop payment ever since Aug but they keep charging me, I did everything I was supposed to by giving my passcode number and they will not stop charging. Now I have over $60 on my credit card,(the one I paid off and tried to stop), plus the interest rate of 22.9% in which I'm having to pay for all of these months. I've tried calling, I've sent email and nothing is being done. The only reason I gave one star is because you have to. Next step is to get a lawyer.

I paid the $180 full service detail inside and out and it was definitely not worth the price. I've…read morehad many cars detailed in the past and this was one of the worst details at one of the most expensive rates. First, when I booked I asked if they would need access to a water source because I would be gone and I didn't want my wife to get stuck figuring out supplying them with hoses to our house, which they assured me would not be necessary as they had a 500 gal tank on the truck. When they arrived they said they had no water and needed to connect to the house. Next, one of their crew paced in our driveway for 15+ minutes yelling on his phone in an argument with someone, making our dog go nuts and overall unprofessional and embarrassing. Then, they completely ignored the center console, drink holder area, and door jams during cleaning. (I'll post pictures) Lastly, I received a text from them about the service to make sure I was satisfied, which I explained what had happened and that I felt the interior was not even vacuumed, let alone detailed, with photos of how they left the job. They said they were sorry to hear about my experience and that they'd reach out within 24 hours to make things right... it's now been over a week and haven't heard from them. I used to pay $40 at my local car wash in metro Detroit for a "quick detail" and came out with a cleaner car honestly. From the other reviews I would have expected better service.

This was so amazing and convenient. My Jeep was a disaster and now its like new. I also thought…read moreit was awesome that they will add on carseat cleanings. It really does look like new. There is not a speck. I will definitely use them again and highly recommend.

This is a follow up review to supplement a previous review…read more 4/3/2012: Had to take my vehicle into Autobody USA - Southside to repair damage from hitting a deer. Previously I had them repair our two vehicles from hail damage. Went here to get an estimate of damage prior to contacting my insurance company, as I knew they would send me here anyway. (My insurance company uses Autobody USA as a preferred repair facility.) Met with Ted Otten, he wrote up an estimate of damage. I was in and out in ten minutes or so. Contacted my insurance provider and was told to make arrangements with Autobody USA - Southside for the repairs appointment. I called Debi and made arrangements to drop my car off the day before. I dropped the vehicle off and ran some errands with my wife. Only a few hours later Debi called me to tell me my vehicle was finished. I could pick it up later when ever it was convenient! We drove back to find my vehicle was indeed ready, plus it had been washed, vacuumed out and waiting for me! How about that for service!!!? Now that does not mean your vehicle will be ready a full day ahead of schedule, but, that is they way they do business! Should it become necessary for me or anyone I know to need auto body repairs. I will be sending them here! You cannot go wrong with Autobody USA - Southside. Ted & Debi will make sure you are taken care of, are familiar with what you need to do, explain everything to you, give you their guarantee of repairs. THANKS TED & DEBI & THE TECHNICIANS THAT WORK ON MY VEHICLE!

Had our car done from an Accident, and a few weeks after getting it back we noticed paint had run…read moreby the doors and the after market window was very noisy. We setup to return it to be fixed, when we got it back a few days later the manager wanted to argue that the paint can happen and that was the best they could do. How about doing it right the first time and not giving us a BS line about what we may or may not know about paint and clearcoat. Such bad customer service to try to make the customer feel stupid instead of realizing that the job wasn't done well and to try to find a way to fix it. This is what is wrong with Customer service and why people get tired of dealing with this crap. I would NEVER again recommend Southside to ANYONE.

I am incredibly grateful for LV Auto. They still go above…read moreand beyond after all these years. Very trustworthy and helpful; do yourself a solid and go here for your vehicle services!

Just thought I'd update everyone since I posted a review a few years back. It is still a one star…read moreand has not changed, especially considering I never went back. AVOID THIS SHOP at all costs, quite literally a scummy fishy shop. Lets start at the beginning, I had brought my car to LV Auto Service Center for a transmission diagnosis since the transmission had been having some shutters and slipping going on. In the first week of my vehicle being there it was actually good service, they did their standard diagnosis for over $200 and told me that my air intake had come loose causing some issues with the motor getting to much air and they had fixed that issue. Now this is where the shit show starts... They then had me reschedule for a "transmission rebuild" and I say rebuild lightly. They also at this time told me that the repairs would cost around $4000 for the full repairs and had me put a down payment of $2000. Mind you they had quoted me for a transmission build without even properly diagnosing the vehicle. At this time I was not aware they did not know exactly what the issue was, they did not make me aware of them not checking either, now this is suspicious because they charged me a diagnosis but then didn't mention what exactly was wrong with the vehicles transmission, just vaguely stated as a "transmission rebuild". Now from here it continues to get worse, I'm honestly angry I didn't take legal action against this shop. I unfortunately do not own the vehicle they worked on anymore but they are the reason I had to sell it. Okay, anyways, I bring the vehicle back to the shop for the "transmission rebuild" and I had great feelings about it, they assured me that the vehicle would be hopefully wrapped up within 2 weeks and they'll get started on it right away. I dropped it off that day with hope but then that was immediately squashed when I called back a week later to get an update. No answer to the first call, second call I get a hold of somebody. They tell me they have not started on the vehicle and weren't sure if it needed to be rebuilt. Why the absolute hell would this shop charge me a $2000 prepay fee for a transmission rebuild that they hadn't even get properly diagnosed. Obviously, I was furious I told them they needed to start on it ASAP since they had said it was going to be done within two weeks and I needed the vehicle for daily driving, so yeah this whole time they held my car hostage I was struggling to figure out how to get a mode of transportation. After I spoke to them on the phone they said they would test drive it and give me a call back. I waited and waited for that call, it never came. I had to call them every single time I needed an update, never once got a call from them, I call them back and they tell me the vehicle is not slipping and is driving fine, excuse me? You're telling me I just prepaid $2000 for a transmission rebuild that I didn't need? Yeah no not happening, I told them they needed to drop the pan, check fluid, and to do a transmission flush if needed and MAKE SURE there is no metal shavings in the transmission fluid. They check the pan, find metal shavings! Who could've guessed, I was right there was something wrong with my vehicle. By this point they've had the vehicle for almost 2 weeks now with me having to ASK them to properly diagnose my vehicle, to get some sort of actual answer on what could be going on, its almost like they didn't know what they were doing and couldn't admit it. My guess is they didn't know what they were doing, especially cause a few months go by of complete radio silence from LV Auto Service Center. At this point I had already purchased another mode of transportation, due to them holding my car and not working on it. I give them a call some months later to get an update on the car, no update "still working on it" they said. 6-7 months go by, I have to call every single week for them to tell me anything about the status of my vehicle and turns out they had shipped it to another transmission to shop to work on it, without my knowledge. This guy was extremely rude and unprofessional, and eventually was tired of my calling for updates and then eventually washed his hands of the vehicle and sent it back to LV Auto Service Center. I call LV Auto Service Center after they receive the vehicle and they tell me they are not sure if it is fixed or not but it "drove fine" and then charged me the rest. I was absolutely astonished by this, but at this point the car was running fine. The transmission was no longer slipping and I had thought it was over there, but no I was very wrong. I drove that car for 2 months before the transmission had went out again, bring it back since its still under warranty. They refuse to work on the vehicle and said they couldn't get parts, even though they had claimed they would be able to repair the vehicle for me in the first place, they held my vehicle for 10-12 months. I picked the car up and sold it immediately, F.U