To get an oil change quickly this great service. I drove right up and in we got started. They were…read morefriendly and got my information quickly. Started with checking the lights and tire pressure. The rest of fluids in the vehicle as the oil change was going on. Topped off what needed to be filled. Then changed the oil filter and started refilling the oil. Checked the air filters to see what needed to be replaced. Settled the bill and went in our way home.

Great service once again from Nate and Triston. Highly…read morerecommend Uncle Ed's. Fair prices and good discounts.

My Husband, just took Our Church Van, into be Fixed & They did, a Good Job. Quite Pricey, though,…read morelike Everything else, I guess.

I went to Phil Walters to have air put in my tires and chose this store because of their 5-star…read morerating. Ryan was incredibly helpful and immediately came out and filled all four tires to spec. Thanks so much for all your help-I highly recommend!

No STARS for the lousy service and lack of communication. In February this year I paid $120 for…read morewhat I understood to be two oil changes for my Subaru Legacy. (This is more than my dealership 25 miles away.) Today when I went in for the second of two oil changes, I stated that to the technician before I handed him the key. When I returned to pick up the vehicle I was charged another $120. For what? Oil, an oil filter. What else? Air in the tires above what the manufacturer recommends. Period. What about all those other service checks found on the website? Too bad, so sad. They were not done, I guess, as no proof was stated on my receipt or provided. it is likely company policy: to stiff customers. Derrick P was especially rude.

not impressed went 1st time and it took 2 1/2 weeks for motor replaced when told a week i…read moreunderstood things came up but it was me calling them they never reached out to me. then had to go back there when car overheated because motor warranty said 8 hour job car dropped off at 8 am tues its now wed 230 and when i called said they hope to have done by 5 today i never got loud inly stated i dont understand why it taken double the time lady said you dont have to come here and dont next time go to hollow consumer very rude i work with the pyblic for 40 years you dont talk to people like that

If you are a lady completely skip this place! First visit…read morethey overcharged us by $66. More than quoted Total cost $805.32 They fixed the serpentine belt and brakes. To repair the belt it was $200 more than the dealer. The second visit there, car sat for 2 weeks before they even touched the vehicle. They insist you pay for an each diagnostic which is $120. I paid to have it towed there, reinstate insurance. Took out of storage. Plus car payment. Paid $443.92 for the power steering hose line. Had them put Billstein shocks $566.36 on rear, for our vehicle to sway to the left. Emptied things out of vehicle. For a total $1327.43 During this vehicle our lug nuts were removed they replaced them with rusted lug nuts. Bob stated there was a funeral, Tyler mom Michelle said oh when a cop car comes in they take president. In July after having brakes placed on, the brakes squealed, they said it takes time for the adjustment period. A family mechanic said you need to take it back. Took it in they quoted 6/4 charged us to look at their work. & sprayed oil it, wanted $120 but my husband went in they charged him only $60. The vehicle only had 3,799 Miles on it. Took vehicle to an honest reputable mechanic Kincaid's they said they can warranty out their work I would just need to pay the labor. Once I took the Van in a 3 rd time for repair our brakes squealed Metal on metal. Scheduled appt for Monday came & went. Tuesday Morning I called and asked what time it will be ready. Later today Melissa stated. I asked her what time. She hung up on me. I gave her 30 minutes I called back again. She said I have to order the parts. I was extremely upset. She said we need you to sign the form. I told her that was signed last night I told her it would've been nice if she stated the yesterday at 8am when I dropped off vehicle. I said you should've told me you never ordered the parts then it switched to they needed to deal with Chris from Auto Zone the warranty department they were waiting for parts. I told them. I will call AZ. They flipped out once I told them I want to know what the hold up is and I would be calling them. Michele said "we don't have to do anything, we are doing you a favor! She said who drives there car only 3799 miles in a year. Your vehicle sat for 9 months. Correction if you want to debate the time our van was in storage was from Thanksgiving up to April once I had vehicle towed to your place. We live 2.9 miles from employer. Don't promise a vehicle and not deliver! Brakes are only 1.5 job At this point I ran up there picked up my vehicle 5 minutes later they said they had the part. I sat in another lot. Watched them take the van in. Meanwhile a Jeep pulls into the garage right off the street. Moral of the story. If it's the owners buddy that's what's important to them. The supposed warrantied out parts sound the exact same as when I dropped the van off. They still grind. Michelle said there's nothing we can do. After paying them another $180 later. Bob is the best thing about this shop. Mother loves to scream and say ma'am. They can't fix a simple brakes. Skip this place go to Kincaids or 20th Street Dan & Mel.

A year ago I made an appointment for tires on a Monday for the following Friday. Friday morning…read morethey call me and cancel the appointment and put it up for another week. Yesterday I make another appointment for four new tires here in Battle Creek Walmart for Wednesday tomorrow. They take my $300 and now they cancel my appointment saying that the tires are out of stock. And now they're holding my money hostage for 10 days. I'll never use Walmart for another fking thing. I hope this company completely burns in deepest hell. F Waldick forever.

After calling triple A twice to jump my car I found out it was a faulty battery not once but this…read morewas the second battery from Walmart. The battery was still under warranty so I took it back to get a replacement after I called and spoke with the manager. He said that was perfectly fine. I get there and this jerk of an employee named Drew was so extremely rude, telling me he couldn't take what a customer said into consideration and he had to call the manager and after he couldn't get ahold of the manager he told me I would have to come back. Meanwhile the battery was under warranty. My teenage daughter is a type one diabetic and was having a low blood sugar. All of this because I guess he didn't want to do a simple exchange? I had to raise my voice before he called a store manager and she came over and did the exchange. Absolutely no reason to have a person like him working with the public!! EverStart batteries from Walmart are junk and I wouldn't recommend them to anyone!

I have been taking our vehicles to Rusty's since I started driving. They have inspected and…read morediagnosed my vehicles and have even gave me an upfront quote on the repairs. Rusty's has always been upfront and honest on if any repairs are needed and what prices they would charge for parts. They are very kind when getting the job done and have never steered me wrong. My parents and grandparents have all been going to them since they first opened and I have even switched our fleet vehicles to them for service because they are a fairly priced and trustworthy company. I have even had a time where a mechanic accidentally backed my car into a hitch on someone else's bumper and they called me right away to notify me and let me know that they would replace the bumper. My vehicle was done within two days, and the bumper was brand new and no issues. They have always been a great company to deal with and are upfront with everything, speaking on this review from not only myself but three generations of my families' views on their company. If you are on a timeframe to make sure you get your vehicle back in time, they are always making sure they can work with you and keep you informed. Their customer service is outstanding and are always looking to go the extra mile.

Shady! Real friendly to u ! Trusted this A**h***! I wonder…read morehow much money I've overpaid him in the last 4 years. Paid twice for a part with same check lite issue. $300x 2 I can go on! Rusty quotes me $507 for a muffler on a 2007 Jeep Liberty. Had one put in for $220! Just went back to my NEW mechanic telling him whats already been done. Getting her ready 4 Winter! Nope wasn't done , but I paid for it! Thx Rusty Missing bolts , transmission seal still leaking! They just replaced GOOD Riddance!!

I've come here for about two years now. For the most part customer service is great. The first…read morecouple of times I've visited this location my services were done correctly. Lately I've had to remind them and double check of the services and make sure they actually do them. Lately they've been extremely slow. I dropped my car off the day before at 4:15 pm hoping to pick it up the next day in early afternoon. The shop opens and 7 am, it's almost noon and my car STILL isn't ready. If you come here just make sure your services are actually done and be prepared to wait. Edit* they did gift me a free oil service next time due to my wait time.

If you can drive 100 miles to another Firestone I would. 2 years ago same issue with customer…read moreservice, just stay away.