I have been taking our vehicles to Rusty's since I started driving. They have inspected and diagnosed my vehicles and have even gave me an upfront quote on the repairs. Rusty's has always been upfront and honest on if any repairs are needed and what prices they would charge for parts. They are very kind when getting the job done and have never steered me wrong. My parents and grandparents have all been going to them since they first opened and I have even switched our fleet vehicles to them for service because they are a fairly priced and trustworthy company. I have even had a time where a mechanic accidentally backed my car into a hitch on someone else's bumper and they called me right away to notify me and let me know that they would replace the bumper. My vehicle was done within two days, and the bumper was brand new and no issues. They have always been a great company to deal with and are upfront with everything, speaking on this review from not only myself but three generations of my families' views on their company. If you are on a timeframe to make sure you get your vehicle back in time, they are always making sure they can work with you and keep you informed. Their customer service is outstanding and are always looking to go the extra mile. read more

Shady! Real friendly to u ! Trusted this A**h***! I wonder how much money I've overpaid him in the last 4 years. Paid twice for a part with same check lite issue. $300x 2 I can go on! Rusty quotes me $507 for a muffler on a 2007 Jeep Liberty. Had one put in for $220! Just went back to my NEW mechanic telling him whats already been done. Getting her ready 4 Winter! Nope wasn't done , but I paid for it! Thx Rusty Missing bolts , transmission seal still leaking! They just replaced GOOD Riddance!! read more

Rusty's has provided superior service over the last 20 plus years. Even today, things weren't going right and he made sure I was not put out by any of the inconvenience he was experiencing. Thanks for the great service! read more

We've been taking our cars to Rusty's for over a decade and have consistently received top notch service. They have been the reason that we were able to keep our last car to 325,000 miles (before we sold it) and our current one to over 280,000 miles and still running smoothly! We highly recommend Rusty's to anyone looking for an excellent place for quality auto service combined with honest and fair pricing. read more

They put a new engine in our van and then checked it out and tightened a few spots and it's as good as new. Very good service

Don't trust them. They aren't truthful. Sent us home without fixing it correctly. Then charged us again to fix their mistakes and part they should have ordered in the first place. Plus they installed without a bolt. They just left it incomplete... My car was misfiring and it lurched forward twice while braking, my foot was on the brake pedal to the floor and it still lurched forward twice almost into incoming traffic. They put us in danger. For their incompetence. They also didn't disclose all information on what they were doing they just gave us an itemized bill that cost triple and put our car in the back lot for asking why should we be charged again for 60... I'm assuming. $680 first bill. $192 second bill. ($60 on the phone) And he talked about costs waived for the second bill. read more

We encountered truck problems while traveling from OH to northern MI. After finding a couple of places to see about repairs and being told they couldn't see us until next week, the Toyota dealer suggested Rusty's Auto Service. Not only did he take us quickly, he determined the problem and explained it to us. He was very knowledgeable and helpful. We were able to get on our way and return home confident that we would make the trip safely and get repairs in our home town. We highly recommend the services at Rusty's Auto. read more

I asked on Facebook for recommendations on where to get a break job on my Honda and Rusty's came up more times in my comments than any other place. It was a fantastic experience. Their work was excellent and done right, and their price was fair, (which means they should stay in business for a long time) when I went into pay. The guy at the counter was being very patient working with an older lady and going the extra mile to help her out. I found a good and very fair mechanic that believes in serving the community with excellence. Great job Rusty's read more

Rusty is honest, fair, and has done great work for our family! We appreciate having a trustworthy business to turn to when the inevitable need arises for vehicle repairs. read more

Driving home from Michigan to Ohio my transmission went out. I pulled into Monroe & they recommended Rusty's Auto Service on N. Helmer Rd in Springfield. When I got to Rusty's they immediately test drove & determined that the transmission had gone out. I'm a senior citizen & had my daughter & granddaughter with me...three women stranded about 300 miles from home with no car. Rusty offered us one of his loaners to get home so we wouldn't have the expense of renting a car. He had his guys go over the car to make sure we'd have no car problems & even replaced 2 tires. Rusty had my transmission replaced within a week, charged me a reasonable price & saved me rental car costs for one week. Thanks Rusty, you're a lifesaver & thanks to the red haired guy at Monroe for recommending him!!! Lynn T North Canton, OH read more

I took my vehicle in for blower fan issues and was told that the blower fan needed to be replaced. I didn't have the money at the time and had to wait to replace it. I ended up getting it replaced while I was home during Christmas break. And guess what? it still doesn't work! so apparently the issue was not the blower fan... and now I have to take it in again (somewhere else this time) to have someone else figure out what's actually wrong with it. read more

I can always count on Rusty's Auto to take care of my auto needs. Had a 10am appointment for an oil change. Service was done exactly at appointment time and I was able to pick my vehicle by 11am on my lunch break. Great customer service at front counter as always! read more

This is for my boyfriend. This is what he wrote after we picked up his truck yesterday. Needless to say I am STEAMED !! Took my 2000 Dakota to Rusty's to get the rear brake line that runs along the frame rail replaced and the front brake lines. Total was $525 and said that they had 4 hours of labor in it. I checked things out when I got home after picking the truck up and discovered that all they did was run the new brake line to the rear on top of the frame rail. I replaced it many years ago and the correct way to run the line is along the inside of the frame and is secured to numerous brackets to ensure that the line doesn't come into contact with the frame, itself or the fuel lines. There was nothing at all securing the entire length of the brake line from the brake junction block near the reservoir all the way to the junction on top of the rear differential, which is around 10-11 feet. So I had to go through and place dozens of zip ties around the frame to secure it and prevent it from rattling against the frame and fuel lines that it ran across. The front brake lines were ran the same way without anything securing them. They also didn't remove the old brake lines, they just busted the last six inches or so off of each end and left them. The front brake line junction block was also hanging in the air and was able to bounce/hit the line running to the rear of the truck. I secured all of the lines the best that I could with zip ties because if I hadn't they would of rubbed holes in themselves and possibly my fuel line. Please avoid this place they charge you double or more than what they should and do the lowest quality work possible. What they did to my brake lines was extremely dangerous. Would give them no stars if possible. read more

Rusty's Auto Service - The old brake line that the owner removed from front of vehicle - Tires Near Me - Springfield, Michigan

Rusty's took almost a month to even look at my daughter's car. While it was there, someone robbed it- took all her little knickknacks and personal items. They were friendly and they fixed the problem but we were not happy with the service, read more

Rusty always takes care of you, and has the best prices in town. Good folks, and they do good work.

Well, I'll start by telling you that I've known rusty and his father f Rd I'm the age of 6... His dad was the land Lord at my home as a child... The first time I saw rusty he was about 8 years old unloading the riding lawn mower of his dad's trailer, then he started mowing all the yards his dad owned. He's been doing man work all his life and he's earned the respect he deserves by doing the work he's done all his life. I owe Rusty more than he realizes, and the one person who wrote the only bad review I've seen about him, want about him, it was about this truck being a piece of shit,... But the truck still isn't as big of apiece of shit ass the owners....if I could give them a middle finger I would. read more