Dave was a tremendous help! My service engine light came on in my 2009 Toyota moon buggy--287,000…read moremiles! My husband isn't the most mechanically inclined, but he guaranteed me it was an easy fix. Very friendly, very personable and reassuring for this handicapped woman! The last thing I want is to get stranded somewhere! Very helpful and pleasant to deal with! Will definitely go back there again if I ever need parts for my baby!

Had a dead car battery coming back into town last night (2nd time in a month). Staff was very…read morehelpful and accommodating, and helped me quickly determine my battery was near its end of life. They installed it and some new wiper blades for me in just minutes!!

Tony and and crew are amazing. My car was in need of a oil change. Fast, easy reasonably priced…read more Will return again.

I came in from out of town to get an oil change, noticed they had a stack of coupons. I had found…read moreone online but it was for less and I asked if I could use one only to be told they had to be brought in. Meanwhile, the stack is all NEW coupons. It really made me not want to ever come back and I love to utilize companies repeatedly but this won't be one of them.

Great service and k college and most reasonable prices we've found in Battle Creek for car parts,…read morebut their parking lot and entry way is not very handicap friendly! Had to send my grand daughter's boyfriend in to return a part for me because I knew my rollator and their entryway weren't going to cooperate with each other

Service is borderline especially when it involves ordering online. Items 'in stock' according to…read morethe website are not instock in the store. Then refunds are needed but CCAP has managed to screw that up also. The manager blames ONLINE services for all problems. I don't care who is at fault - if I order something and told to pick it up and then I have to go somewhere else anyway, I will just go somewhere else anyway. I will use when there are no better options of equal value in price, quality and warranty . Oh, and by the way, NAPA will remove critical reviews posted on their website to make people think they more perfect than is actually true.

I am in love with this carwash I went there everyday for a…read moremonth once and it sparked so much joy!! Real People working a Real Job, we need to appreciate seeing someone's face rather then a robot cleaning your car!! Thank you Mission, because if your Mission was to make me smile you completed it with flying colors!!

At 1 time, this car wash did a good job. Now, the kids they have drying do a horrible job, I even…read moretip them and ask them to make sure that they dry the back of my truck off. And they still don't.

First and foremost, a massive thank you to Allen and Cory!** These absolute legends went above and…read morebeyond--not only helping me install a fresh set of tires on my bike but also coming to my rescue when my battery decided to quit on me. They didn't have to help, yet they did--without hesitation and without expecting anything in return. That kind of honesty and kindness is rare these days, and let me tell you, I couldn't be **more grateful**. Allen and Cory, you guys are the real MVPs!

I have been going there for years, have everything you need for your bike and if not they will get…read moreit. Very reasonable priced and easy to work with. Harley Davidson and most others

Been an Advanced Auto Parts customer for years. But I always use the one on Northeast Capital Ave…read more I only use this one if I'm out that way. Well my wife bought a rotor online for $65 and ended up not needing it. Well she returned it to this location on Columbia. Big mistake. They tried only returning $32 of it. Well the kid returned it without telling her she was getting screwed for 50% of the return. Well the guy who was in charge had no idea what to do about getting her the full refund. We were going to purchase $50 headlights for her car, but not now. These two guys just kept making excuses I've and over about her money. She bought front and back brakes and the rotor online with a 20% off coupon. How can you have a key carrier who does not know how to do his job and fix messed up returns. Now we have to go back there tomorrow and have a Manager fix this problem. They rolled their eyes at my wife. I'm pretty pissed about this.

I've come here for about two years now. For the most part customer service is great. The first…read morecouple of times I've visited this location my services were done correctly. Lately I've had to remind them and double check of the services and make sure they actually do them. Lately they've been extremely slow. I dropped my car off the day before at 4:15 pm hoping to pick it up the next day in early afternoon. The shop opens and 7 am, it's almost noon and my car STILL isn't ready. If you come here just make sure your services are actually done and be prepared to wait. Edit* they did gift me a free oil service next time due to my wait time.

If you can drive 100 miles to another Firestone I would. 2 years ago same issue with customer…read moreservice, just stay away.