I've come here for about two years now. For the most part customer service is great. The first…read morecouple of times I've visited this location my services were done correctly. Lately I've had to remind them and double check of the services and make sure they actually do them. Lately they've been extremely slow. I dropped my car off the day before at 4:15 pm hoping to pick it up the next day in early afternoon. The shop opens and 7 am, it's almost noon and my car STILL isn't ready. If you come here just make sure your services are actually done and be prepared to wait. Edit* they did gift me a free oil service next time due to my wait time.

If you can drive 100 miles to another Firestone I would. 2 years ago same issue with customer…read moreservice, just stay away.

Very friendly service, and overall fast, but I don't think an oil change has ever been as quick as…read more10 min as advertised. Expect 15-20 min plus wait time. They do try and up-sell products and services, sometimes unnecessary items like injector cleaner, but really that is where they make most of their money. They aren't high pressure when doing this, and I haven't had them point out any problems that weren't real (I already know going in what needs to be fixed/replaced, like a lightbulb, wipers, etc...). Never had any issues being shorted on oil or not having an item replaced that I paid for. My car always drives a little better after an oil change at Uncle Eds, and the price is reasonable, especially considering I don't have to do any of it myself.

To get an oil change quickly this great service. I drove right up and in we got started. They were…read morefriendly and got my information quickly. Started with checking the lights and tire pressure. The rest of fluids in the vehicle as the oil change was going on. Topped off what needed to be filled. Then changed the oil filter and started refilling the oil. Checked the air filters to see what needed to be replaced. Settled the bill and went in our way home.

Very quick and very friendly service. If I lived closer, this would be my oil change place!read more

Super fast and efficient, they were super nice and friendly and made sure everything on my car…read morechecked out for my oil change, the prices are very reasonable

Very friendly, professional and efficient service. They had…read moremy cars problem diagnosed and back on the road the same day! Highly recommend them!

not impressed went 1st time and it took 2 1/2 weeks for motor replaced when told a week i…read moreunderstood things came up but it was me calling them they never reached out to me. then had to go back there when car overheated because motor warranty said 8 hour job car dropped off at 8 am tues its now wed 230 and when i called said they hope to have done by 5 today i never got loud inly stated i dont understand why it taken double the time lady said you dont have to come here and dont next time go to hollow consumer very rude i work with the pyblic for 40 years you dont talk to people like that

I am giving two stars only because, after all the delays and frustration, the vehicle was…read moreultimately repaired. Otherwise, I would have given zero stars. I scheduled my appointment online two days in advance and brought my vehicle to the Battle Creek location on Tuesday, June 2, at 4:00 p.m. for a water pump replacement. Despite having made an appointment, I was told they could accept the vehicle that day but would not be able to work on it until Wednesday because there was no technician available and only one employee was present. On Wednesday morning, I received a call saying that another part related to the serpentine belt system needed to be replaced. I approved the additional work and was told the vehicle would be ready that afternoon. Later, I was informed that all the parts had arrived and that the only thing left was to put everything back together. I was then promised that the vehicle would be ready Thursday morning between 10:00 and 11:00 a.m. When I had not heard anything, I stopped by the shop and was told there was once again no technician available and that the vehicle would be ready by the end of the day. Later that day, I was told it might be ready Friday afternoon, but there were no guarantees. On Friday, June 5, the vehicle was transferred to the Kalamazoo location because I was told they would be able to finish it that day. Later, I received another call saying that the thermostat had broken during the repair, that the replacement part would arrive Saturday morning, and that the vehicle would be ready before noon and delivered back to Battle Creek. On Saturday, June 6, I received a call around 10:00 a.m. saying the vehicle was ready, but they could not bring it back because the Kalamazoo technicians were supposedly behind on other jobs. I was told that if I wanted the vehicle delivered, it would not arrive until around 6:00 p.m. Since I had already waited several days and had a trip planned, I drove from Battle Creek to Kalamazoo to pick it up myself. What I found was very disappointing. There was only one vehicle in the shop, and the two employees who I had been told were too busy and behind on work were sitting in the office, casually talking and joking around. I appreciate that the repair itself appears to have been done correctly, and that is the reason for the two stars. However, the repeated delays, broken promises, and lack of urgency for a customer paying approximately $2,500 were extremely frustrating. Customers can understand delays. What they cannot understand are repeated promises that are not kept.

From the owner: This Meineke Car Care Center in Battle Creek, MI has qualified auto repair mechanics ready to serve…read moreyou with a state inspection, oil change, tire repair or installation, wheel alignment, brake repair or replacement, muffler and exhaust repair, ac repair, radiator repair, or just about any other auto repair service you can think of. Call or book an appointment today for an excellent customer experience and superior auto repair services!

These guys do a fantastic job and they do it all. I've been taking my car to them for years and…read morethis is the place I'd recommend to anyone who needs work done on their car. Ryan and Pete are so friendly [note the pictures of Pete's cute golden retriever and Ryan's sweet baby girl in the office] that I look forward to seeing them, even if it DOES mean my car needs repairs...

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

They are awesome in there. Steve is honest, kind very knowledgable. I was scared before I booked…read moremy appointment but my husband spoke to someone he worked with, they said the dealer quoted him $1200.00- they repaired it and charged only $30. Such a great honest operation they had more clients being serviced then when I would visit the mechanics in Chicago Gerry is a great multi-tasker. They help you with financial breaking up the service not break the bank. Red is the gentleman that takes you where you need to go. Oh don't forget their coupon.

What a professional run business from the receptionist to the technicians! I had custom exhaust…read morework done electrical cut outs and absolutely love the work they did!

Great service, quality and value. I was able to get a replacement tire at a reasonable price.read more

experienced very poor service today. Called for an appointment for a wheel alignment. They said…read moreto bring it now and we will get you right in. I am at the store - 45 minutes later - nothing. They knew I was coming. Guys standing around in the shop and wasting time, basically ignoring my presence. I had to ask for the man who I spoke with on the phone and they said he was unavailable. Again, no direction or even a time frame. worst customer service ever! I left. They had all my contact info and didn't even bother to call me to inquire why I had left. another guy ahead of me left also. there are plenty of other places in town to get your tires serviced and Belle Tire isn't one of them. I would have given them "0" stars but that wasn't an option.