I'm an older woman that just had a question on a product I was looking for. No customer service at…read moreall. Workers were too busy putting putty on a costumer.

I went here the other day to return some items, Thanks to Taylor's fantastic customer service, she…read morewent above and beyond, and I took back $35 and spent $40 more LMAO She was great, took the time to help me with colors, products etc. Thanks Taylor

I've given this Ulta Beauty salon two chances, and both experiences were unacceptable…read more The first time, I booked an eyebrow wax and tint . On the day of my appointment, the stylist called and asked me to come in early because she had double booked herself. I agreed and showed up early, only to be handed off to a completely different person who tried to pass herself off as the stylist I originally booked with. That alone felt dishonest and unprofessional. The second time, I booked the same service with a different stylist, thinking it was a one-off issue. Once again, I received a call saying she was double booked and needed to reschedule. Both times, I was told it was because they had hair appointments that took priority. So I have to ask--are eyebrow services not worth their time or money? Because that's exactly how this made me feel. This has now happened twice, and I'm furious. Salon services should not be treated as disposable or less important, especially when customers plan ahead and adjust their schedules to accommodate the staff. I will never come here again for any salon service. And if this weren't the only Ulta in town, I wouldn't come here at all. Do not book salon appointments here unless you're okay with being canceled on last minute. This location clearly prioritizes money over basic respect for customers.

I have always wanted to get my hair done here and finally tried it out and it did not disappoint…read more Making an appointment was easy to do online, you can pick your stylist you want and services you would like to add. It did take awhile but I have long hair. My stylist was super knowledgeable and helped me make an informed decision on going with the color I originally wanted vs her suggestion based on my concerns of wanting to keep my hair healthy. She cut my hair exactly the way I wanted. Will come back.

cashier number 3999460 needs more training. She clearly has zero desire to fulfill her expectations…read moreas a cashier. She is not helpful when it comes to using coupons. Has no interest in saving customers money. She allowed my aunt to purchase a tester soap which shows how unobservant she is. Also makes snarky rude remarks about customers. Please get her off the floor. :/

I am a huge fan of Bath & Body Works, purchased several $100's throughout the years from Hemet…read morelocation. Now I'm driving to Perris to purchase products since they closed down location in Hemet Mall. Back in December, I accidentally left my wallet on counter while picking up an on-line order and according to surveillance cameras, they say I didn't, but I know I did. Either their employee took it or the lady behind me did. Of course, since it had a little over $150 and a Dooney & Burke wallet, of course, they didn't want to return it. Honestly, I didn't care about the cards, stamps or money, I just wanted my DL. if it was their worker, I am not one to sue anyone and if it was the lady behind me that they choose to protect such negligence. Shame on them! Warning to all shoppers, don't trust the staff, they have no integrity for their consumers.

The S-MALL! It's been a while since I've visited this mall as it's just so sad for me to enter and…read morefind so many barren stores and lonely halls. These pictures were taken on a Saturday and the attendance here was abysmal. Hemet Valley Mall is a reminder of how city officials have failed the citizens of this town and refuse to bring in and support new businesses. The city said they would put a second story, never happened. They also said they'd build a new iteration of this mall a couple miles away, never happened. Here we are years later and nothing has improved nor happened. It's a damn shame that this mall was remodeled as some of the last surviving businesses NEED support but the city is not given these hard workers the time of day. The main businesses that are popping are Hobby Lobby, Magic Brow, Hot Topic, and JCPenney, that's it. Yes, not even Claire's is bringing people in. Years ago, when people still had hope in expanding or getting a "new mall" this mall was pretty busy... not anymore. It's depressing coming in here and the fact that malls are on their way out in certain parts of America, doesn't help this awful situation. I will never totally hate on this mall as I've had good times during community college here and it's super clean. The restrooms here are a lifesaver! If you're in Hemet I will not discourage coming as there's businesses to be supported. However, I want to be honest with you about the current climate of this mall. Oh and you can find good deals every so often!

This is the epitome in a dilapidated mall. Don't come here expecting much. This is an embarrassing…read morecalling this place a mall. Considering the only store you might recognize is gnc, bed and body , hot topic and jc penny. This place reminds me of a horror story gone south. Just let this die folks....

This Marshall's in Hemet sucks a$$ they never have good things or cute hoilday stuff or spring…read moreaspired collections, nor cute modern or vintage like side tables for home like ive seen at other Marshall's. This Marshall's however has a crap tone of wicker box organizers. Surrounding areas like MoVal or Murrieta have way better selections. All I ask is to kick it up.

Our check out lady, Lynn, was extremely helpful held a fantastic conversation and made us feel so…read morecomfortable. Helped us with our rewards through the app and is always positive. Can't wait to see Lynn again.

This place needs higher at fn least 1 more person.. to answer phones.its PATHETICyour on hold for…read moreover 20 mins and that's the shortest time.. they will leave you hanging on the phone till they close..screw this place ... Going back to Walmart... Don't recomend.every month I go thru the same hassle and B.S.

Pharmacy service sucks. They are closed when they should be open. I drive there to pick up…read moremedication and they are closed.

Every time I have used Floral Expression they have delivered exceptionally customer service weather…read morelocal or out of state

Great service and beautiful flowers.Everything was fine professionally and timely .They go out of…read moretheir way to please

Shellbe did an amazing job on my hair! She did a thorough consultation with me on my hair history…read moreand what I wanted to accomplish for the appointment. She got my input and requests for the different aspects of the service- confirming hair cut length, toner color for highlights, how I like my hair styled so the highlights would look the best, ect. She constantly checked in to make sure I was comfortable and we had fun conversation!

I went to this Ulta yesterday. A few different workers approached me asking if I needed assistance…read moreor if I was looking for anything specific. I replied that I was just browsing. Most of them let me continue browsing in peace. While I was in the HAIR section of the store, a worker didn't ask me if I needed help, but gave me a measured look and IMMEDIATELY asked if I use a vitamin C serum. I told her I did not. She replied "you really should, it will help with your skin texture. You had acne, right?" I was so insulted! How rude! I did have acne when I was younger. I was self conscious about it for years, and I have gone to great lengths to get my skin to where it is today. Yes, my skin texture still shows my acne scarring, but I wouldn't consider it a major concern for me anymore. I actually really liked how my skin looked yesterday!!! She said "it's 15% off today, do you want me to show you?" I said no and walked away. I felt horrible about myself after this exchange. Please let customers tell you what they want help with. Please don't look at someone and assume!