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    Lux Cleaners

    3.4 (5 reviews)

    Services - Lux Cleaners

    Dry cleaning

    Stain treatment

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    11 years ago

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    8 years ago

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    10 years ago

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    Fair Oaks Cleaners

    Fair Oaks Cleaners

    (3 reviews)

    $$

    I had never used this cleaner before, but was drawn to them by a coupon that was hand-delivered by…read moresomeone going door-to-door. I had a very lg bag of dry cleaning and presented my coupon in advance - we told by older gentlemen that the coupon was only good for delivery. The coupon did not indicate that it was only valid for certain services. After pressing him about it he agreed to honor the coupon for this visit only. He then became immediately testy towards me. He asked me how many shirts I had - I didn't know so I began to count. Normally, the cleaner takes inventory of how much and what is brought in. He then told me that in the future he wanted shirts unbuttoned. I could hear attitude in his voice, and immediately decided not to give him my business so I started to pack my shirts up and leave. I told him I was very upset w/the level of customer service I was getting and he didn't seem to care. Let me mention that all of this happened in front of another customer that was waiting behind me. Not only did he not care of the impression he made on me (a potential new customer), but he also didn't care about the impression it had on the customer behind me. He then said "God bless you" in the most sarcastic way. I hope no one will frequent the type of business that gets nasty to their customer over an oversight the business owner should have caught.

    FIrst of all, I took my favorite coat and explained to the lady that I had some weird, black stains…read moreon the back and belt of the coat. I also took a beaded blouse that had a make up stain that I couldn't get out. I went back there 3 times AFTER they said it would be ready and it wasn't ready yet. I told them I would be back at 12:15PM and the lady said it would definitely be done. I come back and she's still working. She hands me my jacket and the belt is missing (I didn't realize until I got in the car and drove off). I called back 3-4 times and they could not explain what happened to the belt. I for sure did not have it when I got in the car and immediately called them to complain. I ended up calling 4-5 times and the owner would not speak with me. The other clerk spoke to me in broken English explaining it was my fault.... They didn't even really clean the jacket! The stains are still visible and they didn't even remove the fuzz and other dirt. Safe to say they ruined my jacket.

    Lux Cleaners - dryclean - Updated May 2026

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