This lady has not only screwed up my alterations twice but also not having them done on the time that I was told I can pick them up! Especially when you have a party to attend and you're looking forward to wearing what you dropped off. Not sure if she needs to retire or maybe she just can't handle the entire business on her own. Or, whomever is helping her is making things worse! A phony smile does not do it for me. I believe she screwed up my dress on purpose because she did I not want me as a customer any longer. But yet, I still laid her! Things happen for a reason and I'm so glad because I found a great and better service elsewhere in Aurora and as soon as you walk in your greeted with not only a smile but with a voice of welcoming communication. Makes you feel very welcomed. read more

Eola Cleaners is just A-Ok in my book, but everyone who works there is super nice. I came here for the first time to get a bridesmaid dress hemmed and have been coming back ever since. They did a great job and got the dress done in plenty of time. Prices are also reasonable, which is great. My husband drops off clothes weekly to them. Couple bug-a-boos: There's been a couple times when our clothes weren't ready by the finish date that was posted on our receipt. Luckily, we live right down the street so it wasn't a far trip, but we're busy people and it would have been nice not to have to stop back in! There was also a time when my husband's clothes got switched with someone else's. We didn't realize until we got home, so we had to go back. When all was said and done he did get the correct clothes back, but that was a headache we would have rather not had. Luckily, we're both forgiving people and due to the sheer convenience of this location, we will most likely continue to drop off our dry cleaning here. read more

I am sorry to say we had a bad experience with Eola Cleaners. Last week I took in 2 suits and 3 white shirts (press only) for hubby who was attending a conference out of town. He picked up cleaning and pack suits and shirts for next day flight. When he arrived at his hotel, he unpacked clothes to hang and noticed his tuxedo shirt had blue stains in several places. Fortunately a family member was flying down the next day so I purchased a new shirt for him and sent it. He returned yesterday and we went to Eola cleaners to show them the shirt. She stated it looks like he wore the shirt under a dark suit and the color bleed into shirt. We explained he never wore the shirt but she implied we were lying. She would not even consider they may have had a problem. I don't think I was even looking for money but just an acknowledgment that maybe there may have been a problem. That's it for Eola cleaners I will be trying Omni next. read more

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This was my #1 favorite dry cleaners and alterations place, since it's right next door to our community. Alas, I took my favorite ever military style winter coat to get buttons sewn back on. I had the buttons in the pocket and made sure the attendant knew and made sure I mentioned it three times before I left. They must have lost the three buttons, and took four buttons off of other parts of the coat to replace the three buttons that were missing. She said she wasn't going to charge me, but now my expensive coat is useless until I purchase 14 matched buttons, and then learn to sew my own buttons on. My husband has had absolutely no issues at all with this dry cleaner, and his alterations have all been perfect. Just my luck I guess. But I'm heartbroken. read more

Usually, my mom hems my jeans. But then her sewing machine broke, after she'd cut off the fabric leaving jagged edges on each leg. Eola Cleaners to the rescue! For $10 I got a quality hem and fast service. I was even asked when I wanted it done by. The parking lot is a bit of a headache to get through unless you're heading north on Eola Road. But they aren't losing points for that. read more

I went to Eola Cleaners based on the reviews I read here, and after experiencing the quality of their customer service, I'm shocked. I took a skirt in for alteration, plus a few items of clothing to be cleaned. For the alteration, they charged me $20. When I went to pick up the skirt, they had altered it using black thread on a semi sheer beige fabric, leaving a clear black line down the side of the skirt. When I noticed, the woman at the counter offered to redo it in white. Since the alteration was such poor quality, I asked for my money back, and she refused, saying she would redo it. The cost of the cleaning, which was ok, was way more than I expected. As for friendly service, the woman I dealt with both times neither smiled nor showed any hint of concern or basic customer service. She was hurried and dismissive. I don't know what the other reviewers experienced, but I would strongly caution anyone about using this cleaners. They're overpriced and the quality of the work is subpar. read more

This has been my go-to place for alterations. I often need pants shortened or the waist taken in, and they do a great job here!! Recently, I got a pair of jeans shortened with the original hem, and I was nervous due to the language barrier - but they are perfect!!!! They only cost $10 too! Amazing. They have a great prices and great service! I'll keep going going to this place! read more

I'm committed to giving this cleaners my business . She is kind, friendly and takes the time to remember her customers. I maybe able to find some place cheaper but her customer service will keep me going back. read more

Great little cleaners. I had a suit jacket pants and shirt cleaned for 8.00 dollars. I nneded it next day and they accommodated that no problem. read more

Love this place! I've been doing dry-cleaning and alterations here for almost ten years and only once had a problem: I was shorted a shirt, but when I came in the next week the owner made sure to return it--I hadn't even noticed it was missing, but I am pretty careless with my clothes. Other than that, I have never had an issue, and have always been satisfied with the results. It's behind the McDonalds in a small strip-mall near the corner of Eola and New York, so, especially for anyone near, it's a great spot with great service. read more

This is the only place I go to whenever I need to get my jeans altered. They do such a good job at a very reasonable cost. And super friendly service as well. I drive 20+ minutes each way just to get my jeans altered here. Highly recommended. read more

I had a very bad experience with this cleaners. I took a pair of pants to be altered and was told to come back in about 3 days. I arrived to pick of my pants which I paid for in advance only to find out she could not find them. I was informed that she would look that day and call me back. I never received a call either way, so I went back to the cleaners for a status. I was told that maybe my pants were mixed in with another clients and that in about 2 weeks they could let me know something. Needless to say I am not a happy camper and will never ever go back again. read more