Wonderful service, and they did a great job on some pretty unique items. They were honest about items that they were not sure about. Even told me how we could clean one of our jackets at home. When they learned we needed our items before Monday, they arranged to have our items cleaned by Saturday, no up charge for the faster service. I guess I found a go to cleaner! read more

Friendly staff and they take great care of belongings ranging from ethnic to formal wear. A great immigrant owned business to support!

Fantastic work & FANTASTIC, friendly customer service. I love coming here. I've gotten dress alterations & t-shirt seam repair as well. The craftsmanship is quality! read more

We have been using their services for years and have always been pleased with their work. We have had more than twenty items altered over the years and they always impress us. They were even able to shorten the sleeves nicely on a parka. read more

New management (lady) is rude and not friendly. Ruined my brand new shirt and offered no consolation or compensation. She said I should have paid the uplift cost of hand iron or dry clean vs press. I had all my shirts pressed in the past with no issues. Pass on this cleaners. read more

We've been using Sims for a couple years and I was almost ready to leave after my first visit...let me clarify. I have a bit of OCD in certain aspects of my life. My shirts all face a certain direction. After my first batch of shirts came back - they were going the wrong way! Do I take them off the hangers and switch? How do I deal with this? Argh! Over the next few visits the rest of my shirts slowly migrated to the reverse direction and it became the divider between my laundered shirts and my regular shirts - sorted by color of course :-) Despite all this, Sims gets a 5-star rating because they haven't broken a button of mine yet. My previous cleaner would regularly break buttons and I think would just randomly pick out buttons regardless of how well they match. Go back to my earlier statement about OCD and this is something that'll drive a person like me crazy. I think Sims has actually fixed button mishaps from the other cleaner! I've had other random things repaired and the pricing and turnaround time are wonderful. Absolutely great people to deal with and I wouldn't hesitate to recommend to anyone. read more

Highly recommend Sims Cleaners. Small, family owned cleaner who pays close attention to detail. We've been going to Sims Cleaners for over twenty years. Have always had a positive experience. Great customer service and convenient hours. read more

Great cleaners, friendly service, quick turn around and they do a nice job with alterations. My only issue is that they write your last name in marker somewhat inconspicuously at the bottom hem of your shirts. read more

I chose this place because of its high rating at Yelp. I brought my four shirts last weeks. The staff were friendly, but I was disappointed about the cleaning results about my shirts. When I criticized, they told me that "we tried everything." Well, then maybe they should try harder. I would choose another dry-cleaning place next time. read more

Sims Cleaners - Laundry Services Near Me - Aurora, Illinois

The Macho Man was very impressed with the quality of the tailoring at Sims Cleaners. Other cleaners would not attempt to fix the tear in my dress shirt. Not only did Sims patch me right up, I could hardly notice the repair! Excellent hemming on my pants as well, and pressed to perfection. All for a very reasonable price. Oh yeah! read more

Sims Cleaners is the best! They are always friendly and their service is quick. I've had them do my dry cleaning and also tailor my dress pants and they've done a great job with both. They also deliver which is a plus for anybody like me who is always busy with work or extra curricular activities. If you're in the surrounding area, you would be hard pressed to find a place better then Sims Cleaners. read more

Excellent dry cleaners in the Naperville/ Aurora area. The lovely couple who run the business are very kind and go above and beyond the average customer service in comparison to the handful of other cleaners that I've gone to. Need measurements, sewing, or advice? They take their time and have positive attitudes for even the most specific requests. This is the chick fil a of dry cleaners! Haha read more

Love it here! Used to go to the cleaners in downtown Naperville but when it closed needed to find someone else to trust. The couple that always works is so kind and have saved multiple tragedies of clothing I've brought to them! Thank you so much!! read more

Exceptional service. I needed a shirted hem done the same day. Helen took care of it and knew what she was doing. She is easy to communicate with. She even made what is called an invisible hem. You can't see the stitching on the outside, I didn't know that was possible. read more

Very well run, great service and excellent quality dry cleaning. I switched from Tide Dry cleaners to here because it's better work and less costly. I could careless if they have a drive thru. I've had these folks do sewing, comforters, suits, every day clothes, etc... always done exceptionally well. As long as they keep it up this is my cleaners. read more

I took 2 pairs of jeans in to get hemmed after reading favorable reviews. I was very pleased with the end product. They charge a certain amount to hem per inch. Since they didn't need to hem as much material as we'd initially pinned, they were very honest which decreased the original amount by $10. They were also very friendly. What more could you ask for? read more

I've lived in the area for 10 years, & just now needed a cleaners for some coats. The woman I talked to was super nice & friendly, the price was as expected, & the coats are like new! They were also ready before the time on the ticket! I will definitely go back! read more

We have used Sims Cleaners for about 20 years and have always received quality service. I enjoy talking with the owners whenever I drop off or pick up my clothes. I often travel during the week and find the need to drop off and pick up on Saturdays. As I know that this is a burden to do a big order in a single day I am amazed at how thoughtful and pleasant the owners are when I have this request and it is always met with a smile. I did so today and unfortunately drove out for the evening without picking up my clothes. When I called Sims just before closing time and apologized for forgetting, the owner offered to drive to my house and deliver my order without hesitation! I will always use Sims - they go the extra mile - both literally and figuratively!! read more

Excellent service and attention to care. The owners are always friendly and welcoming. Best cleaners in the area.

Love them! They are very customer focused and want to ensure your satisfaction. The clothes come back perfect. They get out the toughest stains and mending. read more

I love these guys. Never a problem. I go on average of once a month. I've only needed a rush job a few times but they've accomodated.

Wonderful cleaners! I have used them for dry cleaning and a wide range of alterations. Trust them completely. They are super friendly and always do a great job. read more

Always very welcoming. It takes no time to receive my dry cleaning when I go pick it up. Very accommodating when needing something ready sooner. I have been going here for almost 5 years & never had an issue. read more

I have been using Sim's for use and will not even consider another dry cleaning business. Friendly, reliable, and willing to go the extra mile if asked. Fantastic family operated business. They are the best! read more