They have earned my business with prompt, affordable & friendly service. Their prices seem to be the best around. This is my 4th cleaner in a year. read more

Regina Cleaners - Behind BP - Laundry Services Near Me - Naperville, Illinois

I brought a jacket and some dress shirts in to Regina lately, on the recommendation of Dean's in downtown Naperville: I needed some buttons replaced on the jacket, and they won't perform modifications/alterations on garments not purchased from them. Their recommendation was Regina. Regina's not convenient to me, but they did do a nice job, swapping out horrible brass buttons for black ones on both front and sleeve of a sport coat. I supplied the new buttons, and the charge was about $10 to both do the work and press the jacket. Not bad, I suppose. It's $1.25 for the shirts, and again, they did a fine job, even getting what I thought was maybe burned on iron residue off one of my older shirts. So will I be back? Well - short of more alterations, probably not. It took me nearly 40 minutes to get from the Rt. 59 train station to Regina on a very lightly snowing Wednesday night. (Off topic - how are people in Chicago of all places incapable of driving with not a 1/4 inch of accumulation, and only scattered flakes coming down?) So with a cleaners walking distance from my house - this will be a rare occurrence. But they still do a good job. read more

Regina Cleaners absolutely destroyed two beautiful custom rugs and refused to refund the fee, let alone replace rugs. I dropped them off for cleaning, and they were returned dirty and with unraveled edges when I picked them up 2 weeks later. I brought them back the next day to Regina Cleaners to assist with the issue and was told they would be sent back out for cleaning again. I said the rugs should not be cleaned until the damage was fixed because they could unravel further. The woman at the counter told me she would have the cleaners call me prior to cleaning to discuss the damage. No one called. I came back in a week later and was told the rugs would be delivered in a few days and I explained that I was awaiting the call regarding the unraveling. He told me to come back Friday. I just went back and opened my rugs at the counter, and quickly saw they are ruined beyond repair. The woman at the desk would not help whatsoever and continued to state there was nothing she could do. I explained that I brought them back and asked for them not to be cleaned but repaired, and that she should have done what she said she would. I am upset about the rugs and the lack of any type of customer service. Take your business elsewhere...its not worth the damage, time and headache to give business to people that don't care at all. read more

Cleaning is just ok... and I've now gotten a shirt back with the attached belt and shirts missing buttons that were not loose.

Took a winter coat here that I needed back quickly, and it was done fast and with excellent customer service. It was wonderfully clean and affordable. Thank you! read more

I had a last minute interview come up and needed to have some pants hemmed for my suit on short notice. After calling 2 places that said they couldn't get it done same day, I called Regina Cleaners. They squeezed me in and did an outstanding job. The pants look great and she got them done ahead of schedule. I had read great things about Regina Cleaners online and am glad I found them. I will definitely go back and would definitely recommend them. read more