I cant believe how clean they got my all white clothes! I thought ky makeup ruined it but they made…read moreit look brand new! Thank you!

Good initial trip here-quality work and easy drop off and pick up which is what you want in a dry…read morecleaner.

Excellent cleaning service for a reasonable price and very easy to get in and out quickly. I…read moreaccidentally showed up 10 mins after closing one night and the kind person working gave me my clothes even as I was backing out apologizing for barging in late.

Super friendly, reliable, and my shirts always come back pristine. Really happy I found this place…read morewhen I moved.

Clothes smelled worse when I picked them up then when I dropped them off. 6 office pieces cost…read more$100. If you're looking for your attire to smell clean, don't bother!

We have been working with Daniel and family for 16 years. They have been exceptional to deal with,…read moreregardless of the service (dry cleaners, alterations, wedding dress sealing and storage, etc). I cannot recommend them enough.

I've been using this cleaners for 20 years and have always had excellent service from them. I've…read moreused them for laundering, shirts, suits, dresses, slacks, skirts, blankets... everything. I also use them for alterations... had 12 pairs of jeans hemmed... After I lost *a lot of weight* I had them alter a nice suit that I have and they did a very good job... Monica's didn't want to touch it. Their shirt prices are the best I can find with same day service. Note that TIDE doesn't do same day on Saturdays and is more expensive.

Great people to work with. We recently moved and are going to miss the flexibility and attention to…read moredetail we enjoyed from this family business. We have been a customer for nearly 20 years and they never lost or damaged an item - never. Not only that, they remember your lifestyle preferences and are flexible with accommodating your schedule. We came here because we wanted a dry-cleaner that used a safe process. We got that and much more. Very professional business that I highly recommend.

Very slow service. Always short-staffed when you're either picking up or you're dropping off with…read more long wait times. Go across the street to the other cleaners. They have more staff working there at all times and they're very fast when we're dropping off and picking up

If you have clothing that has a belt, do not use this location. Every time I drop off items with…read morebelts, I have to ask for the belt back. They are never included at pick up.

I found out about Ruby when my son needed alterations on a suit and I needed something quick. The…read moreservice was amazing and very fast (on request). I used to take all my suit/shirt alterations to Chicago but my guy left so I figured I would give Ruby a shot. So far they have been just as good as my guy in Chicago. My requests are not normal, and so far Ruby has delivered and surprisingly the prices for my difficult requests are more than reasonable. I have not used them for dry cleaning just yet but I may switch this as well.

I had an extremely frustrating experience at Ruby Cleaners outlet; Naperville. I brought in 10…read moreitems for dry cleaning, and when I went to pick them up, all 10 garments were shoved into a single, see-through bag with just one tie at the top. When I asked for the garments to be bagged individually to keep them properly protected, they refused unless I paid an extra 10¢ per bag. After already paying around $50 for the service, having the manager, Siraj Patel, argue with me over a few cents was completely absurd. His attitude throughout the entire interaction was exceptionally rude and unhelpful. Between the lazy packaging, nickel-and-diming over pennies, and terrible customer care, they clearly do not value their customers or respect their clothing. I don't recommend to use them.

We've been using Sims for a couple years and I was almost ready to leave after my first visit...let…read moreme clarify. I have a bit of OCD in certain aspects of my life. My shirts all face a certain direction. After my first batch of shirts came back - they were going the wrong way! Do I take them off the hangers and switch? How do I deal with this? Argh! Over the next few visits the rest of my shirts slowly migrated to the reverse direction and it became the divider between my laundered shirts and my regular shirts - sorted by color of course :-) Despite all this, Sims gets a 5-star rating because they haven't broken a button of mine yet. My previous cleaner would regularly break buttons and I think would just randomly pick out buttons regardless of how well they match. Go back to my earlier statement about OCD and this is something that'll drive a person like me crazy. I think Sims has actually fixed button mishaps from the other cleaner! I've had other random things repaired and the pricing and turnaround time are wonderful. Absolutely great people to deal with and I wouldn't hesitate to recommend to anyone.

Wonderful service, and they did a great job on some pretty unique items. They were honest about…read moreitems that they were not sure about. Even told me how we could clean one of our jackets at home. When they learned we needed our items before Monday, they arranged to have our items cleaned by Saturday, no up charge for the faster service. I guess I found a go to cleaner!

This place is within walking distance from me, but I refuse to go back, due to the bad customer…read moreservice. My husband and I walked in with our comforter, and my husband politely asked if they do comforters there, and the guy couldn't just say a simple yes. Instead he just pointed out some comforters in the front of the store that were ready to be picked up. So I asked, is that a yes, and he just pointed at them again. That's just rude , and very poor customer service in my book.

Still frequenting this business all the time. Mainly regular dry cleaning, never had an issue…read more Nice, quiet husband and wife team. If you've been there before, you can maybe see the other reviewer's point about the owner's humor. He's super dry and English is his second language, so I can completely see him pointing to the comforters as a way of answering the question "do you clean comforters?". I can see how some people would consider that bad customer service. I, on the other hand, have been able to see him over the years offer my daughter lollipops and make fun of my bad parking in front of his store, so I have a different appreciation of his dry humor.

This laundromat is always filled with gratitude. Their friendly service, quality laundry, and…read morerepairs are among the best I've ever experienced.

I highly recommend Hyun Shin to do your tax returns. I found him by luck and will never use anyone…read moreelse ever. He is a very compassionate man and and makes sure all is done correctly. Very professional and Hyun is definitely someone you can trust. I would give him more stars if I could.

Went in for first time, and had help figuring out which machine would work best for my needs. Clean…read morespot. Will return

It's a great atmosphere to wash and dry your clothes! I've been several times! I appreciate the…read morewarm friendly customer service!