Luna Grill is the best ... specially customer service with John... We love this place specially because is close to home ... read more

On Saturday 07/25th, my husband placed an online order at this location. We picked up our order and my husband's bowl, which was supposed to be a BYOB with double chopped chicken AND a side of chicken kebab was obviously wrong. The first clue it was wrong was that it contained feta (husband is intolerant to dairy), secondly it was missing the additional chicken kebab. Upon returning to the counter, we noticed multiple people ahead of us were sending back their food because they also experienced mistakes. It took the staff about 15 mins to make a new bowl for my husband, which was wrong again. They gave him a totally different bowl, which just had one chicken skewer sitting on top and it was missing the double chopped chicken. Because of the additional protein, we paid a hefty price for my husband's bowl. We contacted Luna Grill via their app to make it right and provide a refund. We haven't heard back from them. We didn't go up to the counter a 2nd time because, again, the lines were getting backed up from customers continuing to send back their food. We used to order food from this location quite frequently, but will be avoiding it from now on. read more

It's been about 5 years since our last time we ate here and we will absolutely be coming back. We got there just in time around 11:15 a.m. Our orders were ready after 10 minutes. Then groups of customers started coming in. We ordered three (3) gyro, chicken, and koobideh plates with rice, house salad, hummus, and fries as sides. The chicken and koobideh were tender and juicy, but the gyro was a little dry. French fries were so good! The salad was fresh. The dining area was clean, and the staff were friendly and attentive. I docked 1 star because 2 fountain drinks were empty. I recommend it if you're looking for Mediterranean food. read more

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Never disappoints. Food tastes fresh. Staff is very sweet. I also appreciate them hanging out Halloween drawings to kids this fall. That's a sweet gesture. read more

Good, always delicious, quality and appearance is perfection. What stood out most on this visit and we visit Luna grill often, was Kamila! She was professional, courteous and spoke with a smile. She was busy taking care of the appearance of the restaurant, greeting all customers and acted as though everyone is family. We observed her being a team player and leading by example. We will continue to come back! read more

Luna Grill Eastlake - Koobideh and chicken kabob delicious - Mediterranean Near Me - Chula Vista, California

The food was very good and the service was great, Marcos was very helpful and welcoming

I love their food and this location has been our go to. However, lately they have been skimping on the portions and overall quality of the food here. We order here at least once a month and haven't really had a terrible experience. We have had a few mishaps with our orders, but nothing crazy. Lately we have noticed less rice in our plates, smaller portions, all while prices keep going up. Been disappointed with my last couple of orders here and Hope there is some improvement in the near future. We always order 1-2 plates, the Santorini bowl, spicy feta w/ pita, and the loaded fries. The fries have been sad looking lately and I'll probably never order it again. The chicken is always flavorful and juicy, the spicy feta is good, and their rice is moist and fresh. The service is good and this location always seems to be busy. There is indoor and outdoor seating available. There is plenty of free parking, but tends to fill up quickly, especially during the holidays and weekends. read more

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From order to table delivery service was great! Natalie took our order and delivered it to our table. She visited again and offered additional service and returned to collect our plates. The restaurant could be better maintained. Many of the tables were not picked-up and the floor was messy. By the time we completed our meal, the staff cleaned everything up. read more

Really good food and service. Thanks Natalie for the amazing attitude at the register!

Bella was great and very helpful. Food was really good and place was clean. We came down for a baseball tournament and will be definitely back. read more

Unfortunately, this place used to be really good. The surface was good and all the staff. But since they lost Jesus and their staff, it has gone downhill. read more

This location is always crowded. They seem to always have a hard time fulfilling mobile or pickup designated customer orders. I also have noticed that even when customers are there in the restaurant, they often wait A VERY LONG TIME for their food orders to be fulfilled. We ordered 2 meals at approximately 5:49p. The mobile order status predicted that the order would be ready by 6:09p. I arrived at this location at 6:12p, and there were about 7-8 customers standing and waiting on their food orders. There was also an employee (seemed like a manager) handing a seated customer a to-go food order and saying, "You can verify that it's all there before you leave.." This was all a major set of red flags. One female worker asked my name for my order. I gave it to her and also told her that it was supposed to ready 3 mins ago. She said okay, spot checked the 9 orders on the pickup rack, and turned to me to say it was going to be the next order ready. Others were also asking about their orders, but nothing was being given to customers. Another manager was having her eating break. She briefly came to the counter and asked if I had been helped. I told yes, but that my order should have already been ready 7 mins prior. Finally, after I watched 12-15 mins of chaos, and orders piling up on the pickup rack, I went over to the pickup rack and saw an order that had been sitting there since I arrived 30 mins earlier. It had my phone number and name on it clearly. I took it off the rack and told the staff that my order is right here, and has been sitting in the same place for over 30mins. That lady who asked me for my name never checked the rack, she just pretended to check. After I did this, several others standing waiting went up to the rack and found their orders...that also had been sitting there over 30 mins. From ordering online on their website, to actually getting my food, it was almost an hour. The food was cold and not great. I will never go back to this location again. If I could have given 0 stars, they would get 0. read more

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I had the peach salad with burrata and chicken. The salad was delicious. John was very friendly and courteous. I enjoyed my lunch today. read more

I had my first visit at Luna Grill Eastlake today, and I have to say the customer service alone will keep me coming back! Litzy was absolutely amazing from start to finish. As soon as I walked in, she greeted me with such a friendly attitude and took the time to explain the menu since it was my first time. She recommended some of her favorite/best-selling items and even broke down the portion sizes, which really helped me decide what to order. What really stood out was how she went above and beyond--she told me about the Luna Grill app, explained the rewards system, and shared how I could get discounts, which is super helpful as a student in the area. After I got my food, she came by my table to check on me and make sure everything was good and if I needed anything else. That level of attention is rare these days. On top of that, the restaurant itself was extremely clean and the bathrooms were spotless, which made the experience even better. It's not every day you come across someone so kind, patient, and genuinely helpful. Litzy made my entire experience feel welcoming and easy. I'll definitely be coming back and highly recommend this location! read more

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Great place to grab fresh food! Everything tasted fresh and delicious as always. Bella was great and very friendly!

We got there just in time! It's wasn't busy we each got protein and 2 bowls my niece had a falafel plate. The cashier was good & big smile too. And our number and sat outside since it was a gorgeous day. They bought our food outside and start to enjoy our lunch After driving back early for Vagas!! We needed something good and clean to start are week. We enjoy our food not heavy it was excellent Just what we needed. read more

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Perfect place for someone who wants healthy food at a great price. The staff is friendly and helpful. Love the total vibe of the place. This is great place for date night, celebration, or pickup food to go read more

Another delicious and healthy meal. Jessie was my server and he was courteous and made sure I had everything I needed to enjoy my meal. I love the fact that there is seating outside because it was a nice day. Great place to enjoy the day. read more

Great service! Smooth and easy ordering system and Bella was very kind and welcoming. Food is also very good and Kids eat free is always a plus! read more

A huge thank you to Adrian and Kim for this delicious food and the best customer service. Both really helpful and let me know what the best thing to get for my family. I appreciate the both of you. read more

Luna Grill Eastlake - Yummy!! - Mediterranean Near Me - Chula Vista, California

Had a great experience at Luna Grill! The food was delicious, and Kimberly provided such friendly, helpful, and welcoming customer service. She made my visit extra enjoyable. Thank you, Kimberly, for the wonderful service! I'll definitely be back! read more

Quick service without compromising taste and quality. I did notice the Bistro Kabob/Meat is no longer offered; it's one of my favorite plates on the menu. For now, I went with a wrap. read more

Very filling, the environment, convenience, and the service was good. Check out Luna Grill out for yourself. #Mediterranean read more

Luna Grill Eastlake - Salmon plate - Mediterranean Near Me - Chula Vista, California

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Food was amazing i had the meat, rice and feta @ peach salad. The food was hot and fresh, service by Kamila the best!!!!! Will definitely come back!! read more

I walked in and immediately got greeted. The staff and the vibes of the place were amazing I'm definitely coming back soon. The guy taking my order "Joe" had great customer service and helped me out a lot when I couldn't really decide what I wanted and in the end the food was amazing. read more

Had a great experience at Luna Grill. The food was delicious, and John was very nice!

I love Luna Grill from the chicken kabob, Mediterranean salad, to dessert the baklava. Service was great; Mai was attentive and super friendly. read more

Luna Grill Eastlake - Mediterranean Near Me - Chula Vista, California

impeccable service food was delicious. so many options to choose from everything was so delicious crew members were fantastic. John was amazing and guided me through the whole process of ordering my food and catered to me tremendously. read more

Great service, delicious food and clean setting. This was a great place for lunch with our of town family. It's not too expensive and kids eat free with the app! read more

You can never go wrong with Mediterranean food. Luna grill always hits the spot! I got the kabob plate with a salad and fries. It also came with pita bread. Everything was delicious, 10 out of 10, chefs kiss. My husband got his usual gyro with chicken. Don't skip out on the chipotle sauce. My daughter got a kids bowl and it ended up being free! This is your sign to sign up for their rewards and download their app. Not only was it free, we got an additional $5 off from rewards :) The store is very clean and the employees are friendly. I am docking off one star because the wait for our food took a lot longer than we liked, but it did come out fresh. read more

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Both my son and I have very restrictive diets. Luna Grill in Eastlake is our go to for a delicious and tasty meal! Service is great and Bella was especially pleasant! read more

Food & service are always on point. Thank you Jesse for being so attentive and ensuring we had a positive experience. read more

Luna Grill Eastlake - Santorini Gyro Bowl - Mediterranean Near Me - Chula Vista, California

We come here once a week and always get great food and great service! Jesse and team provided exceptional service! Thank you so much!

The bowl tasted good and but I was disappointed with the amount of chicken provided. For the price of a full entrée, I expected a more generous protein portion. I hope Luna Grill improves its portion consistency. read more

Our order was taken quickly and the staff was very nice. Bella was the one taking our order. We love this location

Great service by Jesse and his team at Luna grill love this place I will recommend my family to come over and enjoy a day at Luna grill. read more

Luna Grill Eastlake - Mediterranean Near Me - Chula Vista, California

Sometimes on vacation you just want a fresh salad! Luna Grill has a nice selection with options to modify in case of allergens or dietary restrictions. The salad hit the spot for the most part. Unfortunately the dressing didn't have much flavor and I think next time I'd ask for 2 sauces (as it wasn't enough for how big this salad + toppings were). Salmon was overdone and dry but still good. Falafels were great and delicious with the tzatziki and garlic dip. read more

Luna Grill Eastlake - Olympus Greens Salad with Salmon - Mediterranean Near Me - Chula Vista, California

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they're super professional made it a pleasant visit super attentive. Jackson made sure every was good. read more

Luna Grill Eastlake - Bowl - Mediterranean Near Me - Chula Vista, California

Had a great time at Luna Grill. The food was fresh and delicious, but what really stood out was the customer service. Litzy was amazing--super kind, helpful, and made sure everything was perfect. Excellent service like that makes all the difference! read more

Luna Grill Eastlake - Mediterranean Near Me - Chula Vista, California

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Meli (Melia) always greets us with a smile and is always so nice when my family and I visit Luna Grill in Eastlake!! She always makes sure we have everything we need to enjoy our meal whether inside the restaurant or if it's to go!! Thank you Meli!! read more