I'm an artist and I have ordered 7 art pieces from LumaPrints so far, and every single one has turned out beautifully. The canvas quality, print quality, colors, and overall presentation have all been excellent. I've tried other printing companies before, but the quality and consistency were not the same. As an artist, I care a lot about how my work is printed, and LumaPrints has done a wonderful job bringing my artwork to life with care and detail. Their customer service has also been helpful and professional. I truly appreciate the quality of their work and will continue using LumaPrints for my art prints. read more

The quality of the picture and the frame were excellent and the price was unmatched compared 3 other shops I reached out to. Couple of minor quirks: They don't have a local shop to purchase from so I had to order online which was not an issue. The account set up and ordering were easy as the online portal is fairly intuitive. I only needed the frame for a photo I had purchased but they require a photo to be uploaded which again, not an issue (it allowed me to check their print quality aside from frame quality for future projects). read more

Unfortunately, this was my first experience with Lumaprints and most likely my last. I wanted to support a local business, since I usually get my prints serviced elsewhere, and then I saw an artist have a good experience with Lumaprints and wanted to give them a try. Their quality didn't meet my expectations with prints that had creases running across the pieces, and while it may sound quite unforgiving, it was because I needed the prints as a gift for a friend who had gone through a loss. I put an order in on May 6th for an 8x8 and 5x5 print and was told they were available to be picked up on the 11th. I let them company know I'd pick it up on the 15th and took time off work to do so. But upon inspecting the prints later, the creases across the prints ruined this gift idea. I've attached a picture since I was surprised there wasn't a quality check on these. It happened to be that I got 2 prints ordered through their site and did a will-call to pick up the prints. Their turn around time is quite decent, but the hours of operation does make it challenging to pick up, since they open M-F from 9am-3pm, which makes it hard if someone is working those hours and doesn't have a long break I emailed Lumaprints about my disappointment in the quality of the prints I received, and an associate, Jessy, was quite responsive. I give credit for the fast customer service response. But since it was on Friday that I picked up the initial prints, that would mean having to wait until the following week, and it was too late by then for me to give the gift that weekend. Jessy did let me know that they would reprint my order and expedite my prints so I could pick it up. That was definitely the standard thing to do what is right. However, I was going to be unable to take time off work to go pick up the prints again, so I asked Jessy to bill me an invoice for USPS ground shipping to have the prints shipped to me. Once I completed the shipping charge invoice, they sent out the prints to me. I received the prints on May 21st since I was somewhat local. In addition, it's strange that Lumaprints seem to be off on their measurements. I ordered a print in 8x8 and had to trim the print to fit this into an 8x8 frame I purchased from Michael's Arts and Crafts. This too added to my frustration. The overall experience I had with Lumaprints definitely left me disappointed. read more

Lumaprints - Quality was not as expected. - Printing Services Near Me - Anaheim, California

Amazing! I started with one print to check out the process/service, since I've never had anything other than photos printed. I had read about cold water printing and it seemed like what i would like for prints to use on my wall. I was blown away with how nice my print was and how quickly I received it. I have since ordered 2 additional cold water prints and they were beautiful as well. I highly recommend Lumaprints! read more

Lumaprints' customer service is exceptional. I'm a first-time customer so they helped me though the ordering process--PATIENTLY. Also, the caliber of their prints is better than much more expensive prints. A friend ordered prints costing as much as $50.00. I made a blind assessment of which of all the six companies was best color match to my paintings. When I turned over first place in all six of my art pieces, Lumaprints won every time. They are a fraction of the $50.00 print. For customer service and for art prints, Lumaprints has my business. read more

Tried to place my first order for fine art prints. Lumaprints payment processor, Braintree/Paypal, blocked every payment attempt with "Invalid card - Gateway rejected risk threshold" from the very first try. I used four different cards from four different banks. Lumaprints support admitted in writing it was on their/Braintree's end, but still gave me the run-around, repeatedly told me to contact my banks, and provided no explanation or path forward. Escalated to CEO Kenneth Li and VP Scott Weinert three weeks ago -- zero response. This forced me to use a much more expensive lab, costing me an extra $400. Extremely poor customer service and unreliable payment processing. Would not recommend. read more

High quality prints, fast service, and extremely kind and accommodating customer service!

I'm extremely happy with the quality of the prints. The turnaround time is fast, the prices are fair, and the customer support is truly outstanding. I highly recommend them and will definitely continue working with them. read more

Started off great, and unfortunately has been trending downward quickly. Pricing: 5/5 Shipping: no issues, customer pays Canvas print quality: 4/5 a few prints has imperfections, adding a third dimension to individual points. Clogged print head maybe? Canvas frame quality: 3/5, cracking on the corners of frames, one has a strange smudged look on a corner. Website: 4/5, the preview is not a reflection of what will print.. make sure uploaded files are in Adobe RGB. Otherwise, intuitive and user friendly Customer service: 0/5 The customer service has been the real challenge. I've had the same rep on two separate tickets, and they won't answer their phone. I've been trying for a week to start a return on half the prints I purchased. They aren't even pretending to try and be helpful. Over promising and underdelivering, very disappointed. The customer service phone doesn't ring, and has a sketchy generic voicemail recording. read more

I run a fine art and print business ..matted prints and giclees . I have tested quite a lot of printing companies ..and even local companies where I can sit and color correct with them... however..I just had a giclee on canvas print delivered from Lumaprints and I don't write reviews usually but this print came out fantastic! most giclee are printed on a heavily coated canvas which tends to make the Giclee look a bit plastic. Lumaprints Giclees are slightly different and far more authentic looking. You can really see the canvas texture and the colors are vivid. AND..the price is super reasonable. Aloha from Kauai. jhp read more

Lumaprints - 12x16 Giclee on canvas stretched. - Printing Services Near Me - Anaheim, California

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I'm so happy with the quality of the stretched canvas and black floater frame that i ordered from Lumaprints. They printed an original digital painting that i made of my grandson and it really couldn't look better. Thanks! read more

Lumaprints - Painting in black frame of young boy in sand dunes, against brick wall - Printing Services Near Me - Anaheim, California

I ordered four enormous giclee prints - - my first ever order with Lumaprints - - and have been incredibly impressed for a number of reasons: First, there seemed to be a bit of a delay in shipping, so I reached out to inquire - - and immediately received an assurance from Lumaprints that my order had shipped, but FedEx had yet to register that fact. Alas, when FedEx delivered my order, the reason for the delay became clear - - FedEx had crushed the package, clumsily taped it up again, and sent it back out. Once again, I reached out to Lumaprints, and once again, instantly was promised that Lumaprints would handle the FedEx claim, and that Lumaprints would also immediately replace the order. Which they did!! It's already on its way. And even though the first shipment was crushed, I could tell that the printing quality was top-notch. If I could give 10 stars, I would!! Thank you, Lumaprints!! read more

I tested their print quality before delivering them to my clients, and I was very pleased. Their ordering process has just enough amount of flexibility. Their customer service was excellent when one of the shipments was delivered to the wrong address by the carrier. They initiated a reprint without any questions asked. The print was found in the end, but it was a good experience as I learned that LP can be relied upon in a pinch. Thank you, Lumaprints. Makoto. Beast Media. read more

I bought a few art prints off of Etsy and was struggling to find a way to print them. I was lucky enough to find Lumaprints! Pick up was easy and the paper options are pure quality! I will be a returning customer and would definitely recommend this business to anyone and everyone. read more

Lumaprints - Printing Services Near Me - Anaheim, California

I talked the the customer service lady, her name is MAYEN, she is wonderful, she helped me all the way, as to how to sign up at the website, upload the wedding picture, select all different options, because my IPad is too slow in responding, she called back to make sure it is okay, I have to say she is so.... Patient through out the whole ordering process, with a customer service lady like MAYEN, I highly recommend Lumaprints. read more

Was very impressed with the framed print they did for me. The large prints on almost all of them have lines in the sky. Like the print heads are clogged. Emailed them asking if they would reprint. Hope they will! read more

Amazing quality at a great price. I am beyond happy with the finished product. I've finally found my go to for prints!

I have tried all of the cheap online printers and the quality was terrible. They may have pretty good reviews but most people don't know what a good quality canvas looks like until you compare it to something like Lumaprints (previously Canvas Memoirs Pro) read more

I just received my art work and the high quality of the prints were amazing! The two images I had printed were very bright and detailed. I use Lumaprints not only for my own personal use but for printing my canvas illustrations for my customers. All the work they do is very professional and my customers are very happy with the final product. Their customer service is fantastic any questions I have they answer in detail and quickly. If you ever need any printing done I would not hesitate to use Lumaprints. Delete review read more

Lumaprints - Autumn Fairy - Printing Services Near Me - Anaheim, California

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I've been working with Lumaprints for the past few months, mostly Connie and Nishan, and their customer service is so on point! They genuinely care about helping you and making sure your own customers have quality art pieces. They've really gone above and beyond to ensure my orders are correct, and it's for this reason alone that I will continue doing business with them - hopefully forever. Plus, they're affordable for a local small business like mine and they have an online ordering system that works with my irregular timeline. None of my own customers have complained about the quality, the packaging, or the shipping. Thank you Luma team for being so awesome and caring! read more

Lumaprints - I create energy natal charts for my clients and Luma prints and frames them, then ships them out for me after I sign them #zodianz - Printing Services Near Me - Anaheim, California

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I just picked up photo prints of my seven grandchildren. To say I was thrilled with the quality is an understatement! I'm so happy I tried Lumaprints. read more

We just received the logo canvas for our urgent care center and it looks amazing. Thank you so much and we will be using again in the future! read more

extremely disappointed. Luma prints SCAMMED me out of MONEY. If you order any faster shipping be prepared for them to send it late and still charge you for the shipping fee. ontop of that their website is FAULTY. they WILL over charge you and SCAM you offering no solution. they ignored my many emails as well trying to cancel this order. read more

We have two prints from Lumaprints and they are beautiful. I highly recommend the frame canvas, the finish is so elegant. Customer service is super helpful read more

I've ordered two canvas prints from them, one 24 x36 and one 40x60. They turned out great and the larger one is now hanging over the fireplace. Their turnaround time once they receive approval to process is about two business days. I was receiving the finished prints about 4-5 days after I sent them the images. read more

Lumaprints - 24x36 canvas print (original print does not have red text) - Printing Services Near Me - Anaheim, California

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Nick of Lumaprints is wonderful! He gets an A++ from me! My son recently had a surprise 50th birthday party!! I wanted to present him with a collage of his childhood, but I was fairly clueess as to the process. Nick patiently helped me select my photos and then he designed the layout and the result was fantastic! EXCEPT...I had selected the wrong color frame, yikes! I went to Nick and asked if it could be swapped out for another frame, (it had already been framed). Nick worked hard as my advocate as professionalism and customer service are of utmost importance to him. Good job Lumaprints, and Nick! Thank you!! read more

This place is fantastic. I ordered a very large canvas print here recently, which was to be given as a gift. The entire process - ordering on their website, the swift turnaround time, the communication, and the friendliness of the staff upon pickup, made the whole thing a breeze. And the quality of the print was amazing. Highly recommend them for canvas and metal prints. Another bonus is that if you live locally you can pick up your order and pay nothing for shipping. It's tough to find high quality prints this affordably in LA right now, so finding Lumaprints was a major score. read more

These guys are amazing! I had a 1950's photo I wanted on 20x60. They patiently guided me through the process which was very difficult because image quality was much poorer than it is today. My canvas prints all turned out beautifully and arrived on time. I love working with good people. read more

Love Luma! The order turn around was fast and the quality is excellent!! Way better than a Michaels or other expensive print shop!

I am late with this review, but it is 5 stars all the way. Danny and his crew did an oustanding job on my giant "oil" print. My son was extremely pleased. I definitely recommend them and, highest praise, will use them again. read more

The prices are great, especially for those reproducing art for sale. Walk in pick up and delivery options are both great. Each piece is carefully packaged and delivered promptly. The quality of your scan or photo will directly impact the quality of your print! Any problems or hangups with an order are addressed quickly and personally. The metal prints are stunning, both white and gray background, depending on your subject matter. Hanging hardware is legit. The canvas prints are as they should be: crisp, tight, wrapped edges, and ID reproduction info...they'll even print your logo on the back read more

These folks do an amazing job! The owner and staff are super friendly. I had a picture my 8 year old daughter drew and I wanted it printed. They took the picture, added an awesome background and put it on a metal frame. Awesome gift idea for any occasion. read more

Lumaprints - Printing Services Near Me - Anaheim, California

After years trying to decide what to put over my living room couch, I finally decided to have a large canvas of San Francisco. I looked up many different online companies, and finally was struck by Canvas Memoirs prices. I decided to take a chance and purchased a canvas. Later on I got a reply back from John saying that my picture was not good enough for the canvas size I wanted, so I told him I would go abroad and come back with a different picture. He followed up with me a couple of times, and instead of using a picture from Rio de Janeiro, which I thought would make me super homesick all the time, I finally decided on a sepia picture of the San Francisco Bay Bridge all lit up at sunset, which is one of my favorite "San Francisco moments." They made it fast and it was delivered within a week! And most importantly - the quality of the canvas is exceptional! Not only I am super pleased with it, I am now inspired to get more beautiful canvas on my walls! :-) read more

I googled canvas printers and found MANY different printers to print canvases for my new business. I emailed many of them because I was looking for a printer that could splice a single photo into three 24x36 canvases, many of the websites did not have listed that they could do three large canvases from one photo, so I was calling around and emailing to figure out if they could. I just so happened to call Canvas Memoirs and was greeted on the phone by Yong. He was so polite and extremely helpful in answering my questions that I just knew I had found the place to print my canvases for me. After hanging up with Yong, I placed my order (Canvas Memoirs also has fantastic prices, many of the places I contacted were nearly double the price for three 24x36 canvases and required a much longer delivery time), immediately, I received a thank you email from Yong for placing my order. He also said he would contact me with a mock-up of what my canvases would look like. A few hours later, I received an email showing me what my canvases would look like, unfortunately, I was not happy with the outcome, due to my picture being portrait rather than landscape, it was turning out looking extremely stretched. Immediately I called Yong and asked him what he could do, he said he would try to add extra pixels and try different methods to get the picture to be what I wanted, he sent me about 3 different styles to see if any one was better, but because my picture was portrait and I wanted landscape canvases, the splicing just wasn't coming out correctly, of course it had nothing to do with Yong, it had to do with me picking the wrong type of photo to slit up. In the end, after Yong trying so hard to make my photo work, I decided to pick a photo that would actually work with my three canvases. He did an amazing job and finished it in two days! I had paid for shipping (Flat rate) but because I was just 45 mins away in Pasadena, he offered to drive to over to my store and install it for free! I couldn't believe what excellent customer service he offered. Even my business partners were extremely surprised. He measured everything perfectly for the main wall in my business where his canvases were going to be hanging and really did a great job. I have recommended Canvas Memoirs to people I know and even bought a smaller canvas for my Mom for her birthday (which she loved). If you want excellent customer service when buying an excellent product you should definitely use Canvas Memoirs and ask for Yong. read more

I am so glad I found this place to get my parents a canvas picture as a gift. The holiday deal was very good but even the full price is cheaper than other places. The service was amazing and very professional. They were easy to reach and were very helpful in with all my questions. I highly recommend getting your canvas photos from here. My only advice is enter the business, if you decide to pick up, on Placentia and not on Palace street. My GPS for some reason directed onto Palace street. read more

My experience with canvas memoirs has been exceptional. The end product was bound extremely tight and stretched well. When I wasn't clear on the finish I called and the owner clarified my question in a very professional manner. I highly recommend everyone to use this company for their canvas needs! read more

Had an amazing experience with Canvas Memoirs! Yong was extremely helpful and very professional. I called him on Tuesday morning to ask a couple questions and after a few minutes of chatting I decided to send him my files. That same afternoon Yong had sent me 2 proofs, I approved and had my printed Canvas Wednesday evening (I work 8 miles away, so I picked it up, no shipping needed). CM's prices are very reasonable and the quality of their work is extraordinary. I had checked several local places and on-line and CM beat all of them out. Their website is very easy to navigate and provides all the information you'll need. I will be sending Yong 5 more pictures to print for me today. All-in-all, don't hesitate to contact them for your Canvas needs. Thank you!!! read more

So happy we ran into this business while looking through Yelp. The owner, staff, and person who helped us (Norma) we're all wonderful to work with. It can easily be said that they went way out of their way to make sure the output was perfect, even for one single 14 x 14 piece. After an experience like this, I have no choice but to contact them again for my next commercial project in the food world. A group of artists and constructors like this is not something you find very often. I can see anything from menus, custom store graphics, to customer information panels being output from this shop. AND THE PRICES!!!!! When they say cheap, they are definitely referring to the price. As far as quality, it is top notch all day. Great job guys. See you again soon.!! read more

If you're looking for high-quality, custom-size prints from a company with an incredibly friendly team? Look no further! I ordered my custom print last week through Lumaprints based off of a strong recommendation from an Etsy designer. I was able to choose the type of paper, the bleed around my print and how quickly I wanted my order. I received my order within a few days on high quality paper and I was ecstatic. However, I mistakingly ordered a print with a bleed around the edge. I emailed Lumaprints and they not only corrected my mistake but sent out the print via priority mail. I'm thrilled with my print and I cannot wait to gift it! Thank you Lumaprint for being so wonderful! read more

Found these guys online when looking for an anniversary gift for my girlfriend. They just so happened to be 5 minutes from my house. When I called and asked if they could do same day they were kind enough to help me out and get this extra gift done. I threw the idea together last minute as an extra to what I already got, but I wanted to make it happen the day of which was the day I called. From being on the phone, to follow up e-mails, then onto the in person pick-up these guys were super friendly, helpful, and the cost was awesome, especially for the quality of work you get from them. I would recommend coming here, all around this company is full of great people, and there's nothing better than doing business with good people instead of big corporate entities that don't care about anyone. I will return soon! read more