Decided to stop in on a Sunday afternoon (seems to be the trend), and we were invited to sit wherever we like. The first two tables nearest the door were dirty. Typically not a big deal, but they weren't busy at all (having worked years in the industry - it's just a pet peeve of mine). Our server did promptly clean the table we chose though.
Decor.
It's fun, playful and industrial - which works really well in the area of Allston the joint is located. Clean, simple yet chic and whimsy
Beers.
They have a lot. Which in my mind can be really good and really bad at the same time. Sunset has a lot of beers on tap. Along with a sheet, view-able by the public, in regards to weekly (Beer) line maintenance and cleaning by a professional cleaning company that specializes in that sort of thing. Again - having worked in the industry for a number of years, it's pretty incredible/unimaginable the things you can find in poorly kept beer lines. Parasitic Life forms being one of them (here's to hoping they're doing their due diligence in keeping all 50 lines sanitary)
Food.
We didn't do much on the menu since we were really looking for a snack and a few beverages. I adore that they have tots on the menu. They're nothing fancy, likely come frozen, but they're cooked super crispy, come in a generous portion, and at 3 bucks an order certainly not breaking the bank. We also sampled the Mexican Fritos - the menu doesn't lie when it reads "You just gotta try them" (worth trying once). I'll definitely come back to sample some other menu items.
Service/Staff
This is where the stars started to drop a little bit in this review. The staff was super nice, and no one was rude or anything like that. It was just confusing - to say the least. Maybe we showed up during shift change or something, but our server vanished (well - not really vanished, just stopped coming around and checking on us - despite being really attentive at first), then all of a sudden, a new face showed up and started helping us out. Not a huge deal, but some communication would have been nice. The next thing - and again, this shouldn't bug me as much as it did, but it did. We ordered a third round of the same brews we had been drinking, and one came to the table looking like a cup of milk had been dumped into it (Keg Blew/was about to blow). Since our server didn't mention anything about it, I inquired. She didn't know and went to ask the bartender (who from what I could tell, literally just came on shift), and he quickly dismissed it as "The kegs is almost empty and it's just sediment- it's not going to hurt them" (confirming my suspicion). And that was it - and that's what bugged me. Good service (to me) also includes the level of quality of the first beer, should be met with each additional beer (same goes for any menu item really). Serving the tail end of the keg like that should have been communicated in the first place and left up to the patron to decide if they wanted to chew their beer or drink it (in my days of tending bar, I would just give that sort of thing away at no cost and add it to my spill sheet - I'd never dream of charging a patron full price on an inferior pint of something they've already been drinking). By not communicating, and dismissing it as "Whatevs", tells me that the bartender thinks his patrons are stupid, and/or assumes people spending money in his bar know little if not nothing about how things work (which can be true in some cases). I don't like assumptions. Especially when I myself have worked in the industry, brew my own beer, and sample craft beer on the regular. Assume your patrons know more than you, until they open their mouth and remove all doubt.
I'll definitely go back. Hopefully the subsequent future visits will prompt me to update this review with more stars and praise.
On the flip side, between the location and the prices, I really hope this place doesn't turn into the next gutter punk hangout (The Silhouette), or the next over-priced and pretentious hipster punk hangout (Deep Elum). read more