I came in for free pants hemming but needed them done before a trip in two weeks. (Estimated turn around for hemming is currently 2-3 weeks.) Lisa saw that we actually had regular length pants when there were short styles available. She exchanged my pants on the spot since they were available in-store, and did an exchange for my husband and ordered the shorter version for home delivery so that we could get them both shortened in less than half the time it would have taken to get them hemmed. Lisa is obviously very knowledgeable and experienced, and calmly found a solution to meet our needs. Thank you Lisa! I can see why Lululemon has such a large following not just for products but also service read more

Nice store and very clean. Horrible customer service. People who work here need to focus on the customers and not their own conversation. You come to an establishment with no greetings you need to find someone to help you while everyone walks around hanging cloths or sitting in the back of the store. Once we got someone's attention we got the help we needed but no sense of urgency nothing. read more

Another good trip to lululemon. I wondered why their phone message mailbox was full. I found out when I saw a line at register and about 15 people looking around. They're busy! I asked for help with shoes. People were busy so the Manager helped me- she knew about their products, could tell me how I might like one or another. She was right. She helped me look at pants- I need some badly but not the colors they have- I'll try back later. The 3 pairs pants I got 8 or more years ago still hold up well but I need forest pine green ones now. I bought a pair to try walking around at home. One more store in the ever- never ending it seems shoe hunt! Is this the last one? We will see. read more

Great store with a nicely selection of items! The staff is helpful and friendly and they also do workout classes which is pretty awesome!

I am an avid Lululemon fan, but I'm also an Oregonian, so I'm spoiled when it comes to sales tax. Because of this, I avoid shopping in Washington when I can. This store is an exception. I visit Seattle multiple times a year and twice I've ended up at this store. Both times, I have been met with the kindest people! On my most recent visit, I got to chatting with Terry, a sweet woman who greeted my boyfriend & I at the door. We talked about football and discovered that we're both originally from the same very small town (about a 6-7 hour drive from the store we were standing in.) She was so lovely to talk to & very personable. We asked a couple questions about some clothing items & she was incredibly helpful. Although we only popped in to window shop while we were killing time, we left with some hoodies & tshirts - all thanks to her great service. The hoodie is made of the most luxurious material & feels like it will last a lifetime! My boyfriend got some of the airing-easy shirts for golf. On those, the quality is great but make sure to size up if you're ordering online as they run a bit small. The women who rung us up was just as pleasant & conversational as Terry, but unfortunately I didn't catch her name! I know I could get the same products at my home store for much cheaper (about 10% less, considering the sales tax,) but I really didn't mind splurging just for the pleasant experience. read more

Lululemon clothes are so soft and comfortable. When my husband tried the sweatpants he was sold on the clothing. We have shopped at Lululemons in Orlando, San Jose, Sacramento, Scottsdale, Victoria and the flagship store in Vancouver, Canada. The clothes wash well and are well made with quality fabrics. In addition to the clothing, I have purses, hats, and hair clips. Two Thumbs up for Lululemon. read more

This review is specfically for a male I spoke with on the phone on 9/27 evening around 6:15ish. So sorry I didn't catch your name! I was on the hunt for the RepelShell and I saw it was available here so I did an online pick up. After not seeing the order "fulfilled" for an hour I called since I was already on the way. The person that picked up was so kind and kept me updated he said that someone was trying to find the item. They were still trying to find it after a while so he told me to just look out in my email if it was confirmed/cancelled. But then he called me back!! I thought that was an above and beyond gesture that he did not need to do and I so appreciated it! I am so happy with my jacket and the customer service here! read more

I like the clothes and staff is usually nice. Lines can be long on weekends. They usually have a good selection.

I used to love this location since it's the most convenient to me. They always seem to be a bit quicker than the Kirkland location with getting alterations back. However, the last times I have been here to get alterations done, it has been very bad. It seems like some of the staff are very new and don't know how to get the alterations done. I had a straight forward hem on some align shorts. I always get them to the 4" length and don't need to try them on or anything. The staff simply measures it and marks it and then sends me on my way. This most recent time, the staff said "okay" then sent me off. When I got my alteration back, my shorts were still 6-8" in length, clearly not what I asked for. I took them back, and had to wait ~15 min as the staff struggled to mark the hem of someone else's leggings. When they finally could help me, I brought in a pair of shorts hemmed at the right length and asked that they correct my shorts. They admitted they didn't know what to do (which I appreciate they owned up to it) and asked a couple of other staff members until someone could. They marked up my shorts and then sent me on my way. Then when I went to go pick them up, apparently they didn't hem it at all. The pin was still in my shorts. This time, the staff member seemed more experienced and said she would ensure it gets hemmed correctly. Wish me luck. Aside from that bad experience, I do appreciate the staff is always so friendly. The store has decent stock though their sale selection isn't as good as other lulu stores I frequent. My tips: * Don't go here during busy times. If you can, the weekdays are great, even in the evening. * If it seems like the staff doesn't know what they are doing for your hem, consider coming in a different time (not the weekend perhaps) or consider another store. Bellevue is probably the best because they have an in-store seamstress. read more

Its Lululemon! Big name for activewear for both men and women. I didn't notice if they have for kids yet. Anyway, staff is always helpful. It's pretty straightforward here if you are familiar with this brand, as intended for high end products. It's always in order. Clean and well organized by sizes and colors , and styles. There's a section for women and a separate section for men. From my experiences, they do lasts a long while. I order on-line much more than walking in the stores. I like to look at sales first to see if I fancy anything under "we made too much" besides, I already know my size and style. It usually work's out for me when buying on-line. They have great sales also on some accessories such as: backpacks, socks and undies too. Some stores will allow exchanges if I bought on-line and if I'm not quite happy with the fit. However, it's not guaranteed if they carry the same and particular clothing I bought. It's always trial and error. Over all, I still walk in here from time to time. Be ready to break your wallet. It will cost ya! Oh yeah! read more

lululemon - Navy blue Yoga shorts. I love it! - Sports Wear Near Me - Seattle, Washington

Nothing against the store this is circumstances related. Due to the Covid restrictions there is always a line. Even if you just need to return. You can't try anything on, not sure where that is in the CDC guidelines? So once you purchase you have 30 days to return. Shop online people, and wait online or mail your returns. Don't go to the store, what a waste of time. read more

Long line, terrible customer service, could not handle an online order for in-store pickup, and I ended-up being charged twice for a $108 yoga mat that some incompetent person at the store is responsible for canceling in order for me to get my money back because corporate customer service can't do it. Terrible. Beware! read more

I mean, what is there not to love? The staff are super friendly. It just has a good vibe. The service is impeccable. The space is the problem tho, too much product and very little space makes it look cluttered. But otherwise, from the quality of clothing to customer service, this Lululemon is one of the best! I absolutely love it. read more

Customer service goes a long way this day and age and that is certainly something Lulu prides themselves on. I love that I can drop in here and try on different things and get anything they don't have ordered and sent to me. If the pants or top needs hemming they can take care of that no problem as well, even after you've worn it - now that is great service! You get what you pay for with Lululems and it's good quality products. If you ever have an issue with anything and need to bring it back they will make sure to fix it or make it right. I love that about this company - wtg Canada! Keep on keeping it real! read more

For a store with such a high star rating I'm surprised I received 0 customer service when I came in yesterday evening. Not even a "hello, can I help you find a size", nothing. And I saw plenty of employees folding their $100 sweaters on a table. I was actually looking at those sweaters and was completed ignored. I wandered around the store for maybe 20 minutes, pulled some pieces that looked interesting, helped myself to a dressing room bc again, no one made an effort to assist me. The only time someone said anything to me was when I paid- and even that exchange was cold and impersonal. I spent over $300 yesterday and I can't say this Lululemon deserves my money. I stopped by Athleta right before and had way better customer service so maybe I'll just spend my money there in the future. read more

I live close to u village, so it is convenient for me to come to this lululemon vs. other locations. However, the customer service the last 5-7 times I have gone in has been so bad that it makes me want to drive out of my way or simply order online to make purchases from now on. The employees have a very arrogant and snobby vibe whenever I come in. It seems like no one wants to help me when I need help and some have even been rude when I show my work badge for the nurse discount. I have never experienced this service at other lululemon stores, but to say my recent experiences have been negative with the u village store would be an understatement. Especially today, a bald employee with glasses was rude to me, and I felt like that was the last straw. read more

I have been a long time lululemon wearer. Ever since I got my first pair in my sophomore year of high school I have lived in them. However, recently the new "recipe" for the basic legging is terrible. Not only do they not feel soft, but they do not stay up and are constantly sliding down my legs when I walk. They rip so easily. I have snagged the leggings several times. I have also exchanged the same pair three times in the hopes for the pair being a malfunction. I am disappointed in the "new" lululemon and I feel heartbroken that my favorite pant is now one I dread having to wear. Please do something about this and I recommend finding a new athletic store-maybe one where the cost matches the quality. read more

Came in looking for new workout and work pants. Ladies were friendly. Not pushy. Great at providing education as to which pants would be best for what my needs were. Overall customer service was ! Store was clean and easy to navigate. It's lulu so it's great products. It's also lulu so it's a bit $$. I'll be wearing the pants 7 days a week with workouts plus work... so quality overhead aches any-day! read more

I've been a long time customer of Lululemon and I decided to drop into the university district location while I was visiting my family in Seattle. I went into the store early and purchased a jacket that I had seen online and was really interested in. The sales associates assisted me immediately and helped me find the exact jacket that I was looking for. I ended up coming back again in the early evening and I purchased a pair of shorts. The service was amazing and very kind! I will continue purchasing from lululemon and I really enjoyed my time at this location! read more

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This is a BIG Lulu (changed locations a few doors down now). But, you can basically get anything from any Lulu because they can just get it from another store. The selection is expansive, but the Downtown location seems to have more sale selection. The sales people weren't especially friendly. Anyway, I LOVE most of their stuff. Usually I want to go in and get like half the store. Alas, the prices make that pretty much impossible for my conscience. So I guess this is more like a 3.5. I took a looksie, but didn't buy. Even though the Downtown Lulu is smaller, I like it better! read more

Sydney and two other employees (whose names I didn't catch) went above and beyond trying to find the perfect fitting pants for me- measuring inseams, checking products online, any creative solution you could imagine. Customer service was unmatched. Give these three a raise!! read more

When did this get to the U Village? Chatted with some of the super friendly associates and they shared that this location is 1 of 8 experiential stores in the country. This is a partial experiential store, but I can spend a good amount of time here. They've got a great mix of athletic, casual, or combo of the two occasions. I love that their accessories don't have huge logos. Even their leggings and shirts mix well so I'm not competing with committing to a sole brand outfit. Mix it up with Adidas shoes or Nike without judgement Just kidding, but had to add that for some of the brand police that call you out for not completely matching. The dressing rooms being open and the center of the store is a new space use concept for me. Pretty cool, welcoming, and ease of movement to try on stuff. Doesn't make it a hassle to get to the back like most stores. Towards the back, they sell Frankie and Joe's vegan ice cream and local products like soaps, floral/herb scent items, cute gifts, etc. there's an eating space back there to enjoy your ice cream. They have workouts in the studio in the back past their all gender restrooms. They offer your first free week of workout classes that span barre, yoga, boot amp, total body burners, etc. After that, they have different packages available. When the studio is not in use, they have final sale items there. Happy shopping, fitness, and snacking folks! read more

The staff here, for the most part, are friendly. The store seems a little smaller and has a little less of a selection than the other nearby locations. The organization here is neat and easy to sort through. :) read more

Not for the local store/employees itself, but the piece of shit company. I bought leggings and a WEEK later (wore them twice) they started pilling. So now, even though their leggings failed, I can't get a refund to my card, and I even have the receipt. It's some bullshit. Not only are they not size-inclusive, but they're stingy because they probably know they're drowning. This is why I love Athleta and they're more successful, they have amazing customer service and policies. Absolutely never making a purchase from here again. read more

Great customer service! Went in to exchange a few things - ran into an ordering snag but the staff remained cool and extremely helpful. Thank you! read more

I have an insane addiction to Lululemon. Not only do I frequent this shop, I also started working there as an end result. I'm not here to talk about that... prior to becoming employed there, I loooooooooove the clothing. As a bikram yoga lover, their clothes are just way more comfortable than just a regular pair of shorts and a t-shirt. From the stretchy clothes, to help with maximum flexability when performing yoga poses, to quick drying materials so that you're not cold when walking out of the studio. I mean, I absolutely loooove Lululemon. If I could live there, I would. Luon, the signature fabric at Lululemon is the best fabric ever. So super stretchy, comfy, and soft, I would love to just mmmmmmm.... have sheets, pillowcases, socks etc in Luon. I love you Lululemon! read more

I have not spent $100 on running pants. I like to keep it in the $30 range. I have not purchased a jacket with a "zipper garage", I just want a built in pocket for my iPod. I have purchased a sports bra - on sale mind you - that promised to not turn my rack into one big oblong boob. It failed. When it comes right down to it - I'm a brand whore and my athletic wear brand is Adidas. Lululemon never really had a chance with this girl. However - I might have dropped at least one more star if were not for one MONUMENTAL FAILURE: Lululemon carries no size over a 12. I'm sorry - WHAT? So let's see - you think you're the fucking equivalent of some small minded, prick, high-fashion designer and your clothing and it's amazing design and incredible fabric will some how be INSULTED by a woman with a little junk in her trunk??? FUCK YOU. Right in your LEMON. And I have to say - has to be one of the DUMBEST business models EVER. Let's make fitness clothing, but only for people who are already fit. In the fattest country in the world. Maybe I'm just a total marketing fucktard (I'm not - I'm actually a super savvy marketing bitch), but it seems like your missing out on a HUGE (no pun intended - seriously) ASS LOAD OF REVENUE. Yeah, your shit fits me, It fits me real nice like - but I can't quite squeeze into your philosophy. read more

Nice store with really nice staff. Are the pants worth the $98 pricetag? NO. As an apparel designer, I know what garments should cost to make... and these, my friends, are not $100 pants. While they're well made with fabrications using silver ion (keeps you cool when it's warm/ warm when it's cool) technology (their's is Sliverescent) and a nylon/ lycra blend (them: Luon) I found the mark ups here astounding. Lululemon has found a niche and good on them for doing so. I have lots of friends who raaaave about the pants here. But because I know what goes into knit garments like these, I just can't get over the prices. One thing I can appreciate is the range of lengths in their pants. While absolutely none of the pants looked good on me (they claim to be the booty pant- they just gave me way more than I already have) the staff was very polite and helpful and let me know that hemming is available and free of charge for the life of the pant. If you have lots of money to spend on yoga apparel, this may very well be the place to do it. I just can't buy into spending 'that' much for pants. When it boils down to it, there are many other brands out there that are better suited for running and at much lower prices. Mens apparel can be found here too. read more

lululemon is EVERYWHERE! I can't tell you how many times I've seen that logo on a woman's (and occassionally a man's) leg. I am always in the market for work out clothes and I have heard nothing but rave reviews of the clothes lululemon produces but I knew it was expensive and my heart would implode if I spent that amount of money on any item of clothing. That soon changed when my very generous employer gave me a gift card for Christmas. The store in University Village isn't a superstore but it manages the space well. There are clothes all along the walls, up and down. Every square inch is occupied with attire fitting for any and all fitness needs. While I knew this clothing was expensive my eyes bulged out of my head when I saw a $98 pricetag for a pair of running pants. Yikes! While the clothing is fitted with bells and whistles to give you the comfort and stability to be all that your athletic self can be I must say the four stars is due to the employees of the store. I have never encountered a more friendly environment or a more enthusiastic group of people about a product. I'm sure they are trying their hardest to pull a sale but each and every person working there I spoke to went beyond your typical customer service. Without a doubt, it made me look forward to wearing the clothes. It was hard to not catch the spirit. I bought two items (one was even on sale) and had the gift card worth $150 but still had to pay a $32 remainder. Expensive as fuck! Wow. Am I happy I bought the clothes anyway? Yes, because they have proved worthy. Regardless of the clothes go into lululemon just to see what genuine customer service is like. What a breath of fresh air! read more

Lulumon hates fat people. Maybe its because they feel our asses will never look good in their pants so why make them but anyway. I am fat and thought I would see if maybe their 12 is a biiiiiiig 12. Just to make sure they knew i was fat slob, I brought my cupcakes from trophy with me. The only person that helped me was the nice man manager. The ladies in the store basically refused to talk to me. Surprisingly, i found some items that fit. I didn't find out about the alterations until i was purchasing. It sounded like the ladies back in the try on rooms was suppose to tell me this but they didn't talk to me. They might have been afraid they would catch the fat. I was also a little sad that i was not invited to their fitness classes which they were inviting other customers. I guess they figured a fat slob wouldn't wake up at 8am for exercise. Clearly, fat don't work out. So basically, this store is not for fat people. Go to lucy where they at least have sizes over 12. read more

Located in University Village so parking can be a challenge since it's alway busy there. Staff is friendly and helpful. Free alterations for items purchased. Good made quality clothes that last a long time. Free yoga lessons on Sat mornings. read more

This is NOT a review of lululemon clothing (which I love and even own stock in the company!) but it is a review of the employees at this location who are WRETCHED! What is the deal?!?! Specifically, there is this older woman (50s? 60s?) with short hair that is so mean it makes me want to cry. I often find her manning the dressing room area, so I try to keep my head down and not make eye contact for fear. She has yelled out phrases like "that makes your muffin top look horrible" and "whoa camel toe" for ALL THE STORE TO HEAR while trying on items. I'm not a shy gal in the least, but this woman makes me want to RUN AND HIDE. That's no way to feel in a store! Now if I'm in the area I will look/try on clothes to get an idea for sizing and color preference but buy it at a different lululemon (Downtown/Eastside/online/anywhere that she isn't) just to avoid this mean old lady. UPDATE: RESPONSE TO "LIZ" from LULULEMON who wrote me a note in response to my post: Dear Liz, Thanks for your post, but it seems like it comes a day late and a dollar short. I have had REPEATED bad experiences at this location, and called in to speak with the store manager to explain my dissatisfaction as well as go so far as to call the GEC almost in tears, all to no avail. This response from you comes only after I have to write a negative review publicly so all who read Yelp can see what TERRIBLE customer service your organization (this store in particular) have provided on a consistent basis. There was no reconciliation efforts made when I spoke on the phone with either representative - only after I take the final step in making my experiences public do I receive a response? Not too classy, if I say so myself. read more

I'm a lululemming and pretty much wear something lulu every day of the week. So comfortable! So flattering! I was so excited about the UVillage store opening that I actually showed up at 9am on their first day. (Ug. Obsessed much?) I've been happy with most everything about the new store -- they gave me extra Omega stickers to give with gifts! -- with one exception: it seems like they're still working out the kinks with the hemming thang. See, they offer free hemming on their pants, which is awesome. Awesome! Not so awesome is when you show up to pick up your pants and get a lot of confusion and hmm, we're not sure where they are, and no explanation of when they'll be in or what happened. I'm going to chalk this one up to issues with a new store and a new staff, but still ... if I give you my beloved pants, I need to know that I'm going to get them back in a timely fashion. What was 5 days has become 7 and has become 10 with no end in sight. No "We'll call you when they get in!" Just "it'll be a few more days, I guess." Once they get these kinds of things figured out, I'll be in luluheaven. But it's sort of a big deal to spend $100 on a pair of pants that then go away for a couple weeks without much communication about when they're coming back or what's going on. read more

I think the clothes, although way overpriced, are gorgeous. If I had a million bucks to spend on my yoga wear, this would be my place. This review is not about that, however. This is about service, which I think should be a huge part of a review of a clothing store like this. With these kind of prices, and employees crawling all over the place, I should have had impeccable service. Instead, I was sneered at and NO ONE helped me when I was in there looking at everything for 15 minutes, and actually wanting someone to help me. What is wrong with me that a place with good reviews and supposedly good service would provide such a horrible experience? Well, at the time I visited, I was pregnant. I was sensitive to people staring at my belly - because lots did. I swear that several employees looked at me and were done. I was in there to find something for my sister, someone very athletic and not pregnant, but they would not have known that because NO ONE FREAKIN' ASKED. I left feeling bad. Did I deserve such snobbery because my belly was huge and they presumed that I was going to stretch their clothes out while trying them on? Dunno. read more

When it comes to getting gear to compliment a fitness centric lifestyle. I can't imagine any place better than Lulu's to get your gear. Granted I know there are other locations (and even one closer to where in live up north) but I always seem to go here. I'm a sucker for great looking clothes that perform well. For the fashion centric man, finding workout clothes is usually a practice in compromise, look good? Or perform well? Compromise is all well and good, but allow me to prefer the more superficial end result. The products are what keep me coming back, my yoga shorts, hot yoga towels, and a few shirts and pants that live in my current fitness rotation were all purchased here. I love that they offer free hemming (a godsend for a man like me who stands at a modest '5"6) and the staff is always helpful whether it's finding sizes or answering questions about products. A fun atmosphere with friendly staff. A+ in my book. My only complaint is that I wish there was more of a selection when it comes to the colors in the men's wear. Anyway! 5 get-your-namaste-on stars out of 5 read more

Called 3x over a couple days to see if an item was in stock before going to the store. Each time, I got a very long outgoing message (about things I had no interest in) and a suggestion that I leave a message so they could call me back . . . . within 24 hours. No one ever called me back. Seriously, who has time for these games? Not answering the phone on a weekday afternoon? Lazy. Not returning a phone call when you say you will? Deal breaker. Goodbye, LuLu Lemon. read more

Terrible service, poor quality. Wore a men's top three times, had two snags on the sleeve, not due excessive wear or misuse. Asked to exchange for similar shirt, and was told they could do nothing. No exchange, no refund, nothing. The young lady at the front desk at one point said, "sorry, honey." Then proceeded to suggested I cut the string (gee, thanks!). read more

U-village never picks up the phone, never!!! I tried 5 different times over a week span. They also closed the store 1.5 hour early to work on a delivery. I was one of the lucky ones already in line but I saw numerous customers complain once arriving to find out their time traveling was a waste. On top of all of that, I drove 30 minutes to the Bellevue location a day before to pick up shorts that I purchased online--the staff said they were in stock when I called an hour before but they don't do holds-- my order was cancelled when I arrived at the store because the shorts I had purchased had been sold during the hour window traveling there. I will never shop Lululemon again. A terrible first time customer experience... read more

I heard something about lululemon pants: that they were designed by a man for other men for the purpose of making women's asses look great. Ain't that the truth! You always feel better going to the gym in something cute too. The U Village store is awesome... can't even compare it to that broom closet they were working out of by Greenlake. I love a bargain, but when it comes to my workout wear, I'm willing to fork over the big bucks. They pretty much never have sales, so you don't have to feel bad paying full price. If you ever hear about a warehouse sale down in Sodo, resist the urge and DO NOT GO! I waited through that line once and it was such a mf waste of time. They only mark stuff down like 10 bucks and you have to wait in the freezing cold for hours. read more

Been here couple of times,but just because is out of my way otherwise... They have the same great service as in downtown Seattle,same bubbly and cute girls always letting you know their services and there to hand you different sizes while in the dressing room which i found very helpful yesterday when trying literally like 6 pairs of pants :) they were in no rush besides they were kind of busy and helped me choose the right one and we landed on the groove pant :) like i said before these clothes make you feel beautiful and put you on a mood to workout!!! if you have the money why not!! ipb read more