The atmosphere at the Evereve in University Village was incredibly uncomfortable during my visit on…read moreSaturday mid afternoon. It was clear that there was significant tension among the staff members. No one appeared happy and the employees seemed to be on edge. This lack of harmony directly impacted the service. The stylist would disappear for long periods of time. She forgot what I was looking for and what she was getting for me. The lack of communication was so poor that a shirt I wanted to buy was actually given to another customer while I was still in the fitting room. The styling assistance was truly insulting. I told the stylist that I wear a size 26 or 27 in bottoms and a small in tops. I was specifically looking for professional work clothes. Instead, the stylist ignored my requests and brought me casual sweatshirts in sizes large and extra large. She repeatedly brought me pants and jeans in a size 30 and insisted that I was larger than I am. When I finally tried on a pair of size 26 Paige jeans that fit perfectly, she told me she was surprised that they actually fit. This experience felt like a form of body shaming and gaslighting. A customer should never be treated this way.

I have seen this store a few times here and there and browsed a bunch of times but never bought…read moreanything from here. The style is so not me, unfortunately. But they do have some good quality clothing. I went in to buy some jeans but unfortunately, they were out of my size in most varieties ‍. Found a good pair from their sale rack though. I am not sure if I would come back here but might pop in from time to time.

I haven't never been to a place where I feel so uncomfortable trying clothes on. All the girls be…read morebringing their damn boyfriends who sit on the couch while literally watching you try on clothes. Y'all should fix your damn dressing rooms.

We came to this store during the holidays. A lot of items were on sale from 20%-60% in this big…read morestore with huge selections. It was full of people which showed how popular this brand was though this brand was not cheap but their clothing indeed was designed well with good materials. Still could get a fitting room easily, and the staff was also helpful in answering our questions. Long line to check out but it moved quickly. Too bad anything on sale is not returnable per their policy. But I am sure I will enjoy my cute hoodie that was 20% off!

Nicki is the best!!! She's super nice and helpful. She went out of her way to make my experience at…read morethis store amazing!

White girl jn Nantucket clothes. All the same basic style and color palette. This store needs to…read morelimit the number of people coming in so it's not so fricking crowded. It makes shopping unpleasant. Staff were fine.

Posy and team was awesome! Needed an item for my wedding and the found a store that had it. Called…read moremultiple locations and had to call the store multiple times to make it work! Posy went above and beyond and this company is lucky to have an employee like her. The rest of the staff was equally as helpful in the situation

I followed a friend into this shop. Looked at price tag and scoffed. BUT... I found a bra top and…read moreshorts on sale. And that started my obsession. I now own multiple joggers, leggings and tops. I adore the feel and the fit. This is my local store and they always take great care of me.

Another one of my favorite stores at U Village. They have a great wide selection of jeans which are…read moresuch great quality. I love their simple dresses that you can easily dress up and down. The stories a long rectangle. It can feel like tight if it's busy. Dressing rooms are in the middle of the store and there can also be quite a line for the dressing room.

Why haven't I tried their jeans before ?? I haven't been…read moresatisfied with any pair of jeans that I had bought in the last few years. I was searching on YouTube to find the most comfortable and flattering jeans available on the market and many influencers talking about Madewell. So I had to come out and try them out. Honestly, their jeans are amazing, in terms of both fit and comfort. These are some high-quality jeans. Got some pairs during their sale for great prices. They have jeans in multiple sizes, styles, colors, lengths, curvy/regular/plus. So I am sure that you will find something that will fit you. The shop's decor is minimalist. The staff is very nice and helpful. The only small thing I didn't like is that I wish I had got more help when I was trying out and needed help in finding the right fit given that there are so many options. The store is in the university village, so plenty of parking is available. Highly recommend this place!

Awful experience at the University District Free People today. My daughter and I grabbed a couple…read moretops and stood in what any normal person would assume was the fitting room line. We waited 20 minutes with one person in front of us and several people behind us as well, only to find out the store uses some bizarre "waitlist" system that no one explains and isn't posted anywhere. When the associate finally came over, she called out a random name from a rack of clothes and just stood there waiting for someone who clearly wasn't even in the store to show up to try on clothes. I asked if this was the fitting room line, and she responded with a rude, condescending tone like we were idiots for not magically knowing their hidden process. Everyone around us looked just as confused. Instead of helping customers who were actually present in line, the 2 staff wandered around searching for a nonexistent person while the rest of us wasted our time. Completely disorganized, zero communication, and the attitude from the associate was the final straw. We dropped our items and walked out. This store needs a serious reset in customer service and basic common sense. Honestly, no wonder people just order online or these stores go out of business. We dropped our items and left.

Great little store at U Village. The store is right at the corner of the building so it's easy to…read morespot. The layout of the room is essentially 2 rooms and a dressing room in the back. It's quite spacious and they have a lot of items in the store which is nice. The store layout was nice in that there wasn't a feeling of being overwhelmed with items or people.

Out of all the Reformation locations in the surrounding areas, the University Village store is by…read morefar my favorite. This location consistently has a much larger in store selection, while other stores often feel limited in what is available to purchase the same day. I can usually find a wider range of styles, sizes, and pieces here, which makes shopping so much easier. The staff at this location is also noticeably better and friendlier. They are welcoming, helpful, and make the experience feel relaxed rather than rushed. The surrounding stores at University Village also add to the overall shopping experience, making it a great place to spend an afternoon. If you are choosing between Reformation locations, this one is absolutely worth the visit.

People work there didn't even try to help you . Very interesting store though , if you like bad…read moreexperiences try it

The Anthropologie at University Village is always a lovely place to shop, but my most recent visit…read morewas especially memorable thanks to Raquel. Raquel provided absolutely amazing customer service. She went above and beyond, gave extra love and attention to my dog, and made me feel genuinely taken care of throughout the entire shopping experience. Her warmth, attentiveness, and eye for detail made shopping feel effortless and fun. I definitely walked away buying way more than I planned, and I blame her in the best way possible. This location already has a great selection and beautiful layout, but team members like Raquel truly elevate the experience. Huge shoutout to her for making the visit so enjoyable. I will absolutely be back.

I normally don't write reviews, but I had a remarkably unprofessional experience at the U Village…read morelocation while returning two items today. While one item was easily located, Abigal struggled to find the second item under the phone number used for the purchase. When I expressed reasonable frustration that a recent purchase couldn't be found, she became highly defensive, accused me of swearing at her (which I did not), and told me to 'calm down' despite my maintaining a normal volume. Once the item was finally found, she proceeded to lecture me about not using my mom's phone number for transactions. When I asked her to please just process the refund and skip the lecture, she repeatedly called me rude to my face and then continued to loudly call me rude to her coworkers as I walked out the door. No other employee intervened. Highly disappointing customer service.

This is a beautiful location. The associates are more than helpful and really informed with regards…read moreto the brand initiatives. The EILEEN FISHER brand supports people and the environment...and this storefront is a great example of the pride carried by those initiatives.

Love this store for many reasons. It's near where I work, the outdoor experience of the shopping…read morecenter is very pleasant, they offer organic clothing options, and the sales people are over the top outstanding. The clothes are well made, stylish comfortable, and the colors and fabrics delicious. I look forward to many years of shopping here. I used to be a big fan of Free People but the fabrics were often a disappointment. It seems like Eileen Fisher is getting everything right and this store exemplifies it.

Really nice quality clothes for the price…read more Purchased couple of pants for my daughter, shirt dress online for me and canvas jacket for my 90 year old mom! One thing we all noticed, was very nice quality.

if you wear a larger size it is hidden in the back, as if the presence of your normal female body…read moremight poison the shopping experience for others.