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    Chanel

    3.4 (29 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    Tansy W.

    This might be my favorite Chanel store, and I have been to many, including London, Chicago, and multiple in NYC. That's largely due to Ryan, who was so friendly and helpful and just absolutely amazing. Unlike a lot of Chanel stores, here I felt like someone was able to help me right away every time I dropped by even without an appointment (eg Ryan) and was super patient with me without rushing me. I also thought the selection was great - they had lots of bags I hadn't seen at other boutiques as well as belts and jewelry. I'll note the beauty section on the same floor (first) and the shoe selection upstairs on the second floor were also fabulous and had much more in terms of options than I typically see. Highly recommend and thank you so much again to Ryan for making shopping here so fun!

    Christina C.

    Thank you Evelyn for amazing experience at Chanel. She was so genuine and nice helping me to get my first Chanel purchase. One time we were told by security that they dont carry any earrings so we left without even entering store because we though why to waste everybody time. I think sometimes security & judging reps are scaring people to come in. Month later me and my husband we went again and this time we were promptly greeted by Evelyn and she welcomed us to the store. She help me to find Christmas gift that I love. I am so happy with my first Chanel earrings and matching Brooch. Looks so elegant and I use it all the time now. Thank you Evelyn you are the sweetest! Girls ASK for Evelyn she will help you out!

    My Coco Mini Handle

    If you are able, ask for Sahar at this location to help you! I purchased my first Chanel bag from her today and I couldn't be happier. I traveled all the way from Portland to see a specific bag I've been wanting and she was waiting for me to purchase it. I felt so welcomed and didn't experience pressure to buy like I do at a lot of luxury stores. She let me walk around and try on everything until I was content with my decision. I would absolutely make that 3 hour drive up again to see her!

    Noha A.

    I'm basing this review on an incident that happened to a friend which I witnessed personally. Details of the incident are attached to the photo included with this review. To cut a long story short, her siblings bought her a Chanel metallic bag for her 40th. All transactions happened over the phone as they live overseas. After wearing the bag for 1 hour, my friend Ghada noticed that the edges were chipped so she visited Nordstrom Seattle and they refused to exchange the item, refund it or even try to fix it! I was actually present with Ghada when she visited Nordstrom Seattle for the second time and witnessed how unprofessional and offensive the store manager was! Imagine a store manager telling a customer "You are not disclosing what really happened" !!!! And when I tried to reiterate her sentiments because Nordstrom was becoming extremely defensive the manager literally tells me that she is talking to Ghada and I should stay out if it...twice! Maybe if I wasn't veiled she would act differently. I wonder if any other veiled women/minorities faced this! After this horrible incident, we headed to Neiman Marcus and had such a different customer experience...we wanted to understand what their process would be like. Chanel @ Neiman Marcus told us the following regarding their store: 1) All goods purchased at their store have a 1 year guarantee to be fixed for free. Items will not be fixed after 5 years from purchase date 2) In case of any damage, the item is sent to Chanel to assess whether or not it can be fixed and how much the cost is (if any) because, and I'm quoting Neiman Marcus here, "they are not the leather experts". They don't describe items over the phone or send pictures of the product. The actual item needs to be inspected thoroughly and this process takes about 6 weeks. 3) Even though the item was not bought from their store and there were other customers to serve at the time we arrived, the sale representative took the time to explain everything to us and was very warm and welcoming. Now, on he other hand, what Nordstrom has to offer.. 1) No warranty 2) No clear process for handling damages. They apparently DESCRIBED what had happened to Chanel within 20 minutes and claim that Chanel said the item is not fixable. 3) Extremely offensive and unhelpful staff Before you make a hefty investment, I would do my research thoroughly...not just about the product but about what warranties/post sale services have to offer. I'm taking my future business to Neiman Marcus and no longer wish to deal with Nordstrom. How rude and unprofessional to say the least!

    Swoon over the showroom

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    Ask the Community - Chanel

    Review Highlights - Chanel

    If it's not for Sahar, I would never in a million years buy from Chanel Nordstrom (Seattle, WA).

    Mentioned in 4 reviews

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    Baleen - Welcome to Baleen!

    Baleen

    (28 reviews)

    $$

    Ballard

    Baleen is one of my favorite shops in Seattle to buy handmade jewelry! I've been here multiple…read moretimes and my jewelry is still going strong, even in the shower. The jewelry is sold at a very reasonable price. They also sell products from other brands, like Baggu and Chunks, to name a couple. The staff is also very friendly and you can try on most of the jewelry before committing.

    I had an awful experience and am pretty upset about it. Don't order online from them. They jam your…read moreentire order, no matter the value, into a single USPS package, which is only insured for up to $100, and with their brand plastered on the outside, making it a target for mail theft but impossible to be fully reimbursed for if/when the contents get stolen. After a number of emails back and forth, they were not able to send me the original mailing receipt which is required to file a claim with USPS, so it seems unlikely I'll get anything from the claim anyways. They even gave me a "tip" that I should look into getting a secure mailbox, as if that would prevent an empty box from being delivered in the first place. In the end, I spent $140 for a box with nothing more than tissue paper and promotional material. Oh, did I mention they generously offered to send me the products again if I pay 60% more than I already paid? Thanks, but definitely not going to throw more money in your direction only to lose it again. Update: Just to clarify, this is not a case of mailbox theft...I was physically delivered an empty box by the carrier. There is always risk involved with shipping, and as the shipper, it's your responsibility to ship in a way that reasonably reduces risk and puts shipping liability on the carrier. Since you put more than $100 of your product in a box that's only covered for up to $100, you put the risk on the customer. I can't possibly be refunded now. You also could have reduced risk within reason by not advertising on the outside of the box that there is jewelry inside.

    Chanel - accessories - Updated May 2026

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