Really good selection of men's basics. Their house line of 14th and Union, Zella, and Abound to…read morename a few are always very stylish and affordable. This location had a nice mix of low to mid range blazers for under $100. I appreciate being able to go here in a pinch for a button up and dress shoes. I wish there was a better selection of ties and pocket squares and watches. Service is a little sporadic and I have to seek out assistance. Staff work hard and I see that they are often slammed. The cashiers seemed the most slammed with returns and ringing up. Nonetheless, a really good rack location.

I stepped in someone's reekin pee while trying to buy shoes. It had seeped into the dark carpet so…read moreit was visually undetectable.The aisle was 7.5 women's. I hobbled to the front holding my one sock, bought new socks and tried to go back in and buy shoes. I asked if a discount was possible for this crazy experience (it wasn't possible, the big boss wasn't in to give their say) but after all was said and done I was too grossed out to go through with the purchase. I've shopped here many times and me and my whole family have been fans of Nordstrom and this is the first time I've had such a freaky and disgusting experience here. Manager Ingrid assured they had cleaned the aisle yesterday, and the other staff were polite and understanding but this kind of thing isn't really a forseable issue that they could do anything about. After speaking with them they blocked off the whole aisle with caution wet floor signs.

Kathryn was incredible and so helpful in picking out the cutest sweaters ever. Highly recommend for…read moreanyone looking for a cute yet comfy look.

Went to Marine Layer in August to buy some back-to-school clothes and the sales people were…read morehelpful, the store didn't smell like sweat, and I found some great clothes to wear.

Another one of my favorite stores at U Village. They have a great wide selection of jeans which are…read moresuch great quality. I love their simple dresses that you can easily dress up and down. The stories a long rectangle. It can feel like tight if it's busy. Dressing rooms are in the middle of the store and there can also be quite a line for the dressing room.

Why haven't I tried their jeans before ?? I haven't been…read moresatisfied with any pair of jeans that I had bought in the last few years. I was searching on YouTube to find the most comfortable and flattering jeans available on the market and many influencers talking about Madewell. So I had to come out and try them out. Honestly, their jeans are amazing, in terms of both fit and comfort. These are some high-quality jeans. Got some pairs during their sale for great prices. They have jeans in multiple sizes, styles, colors, lengths, curvy/regular/plus. So I am sure that you will find something that will fit you. The shop's decor is minimalist. The staff is very nice and helpful. The only small thing I didn't like is that I wish I had got more help when I was trying out and needed help in finding the right fit given that there are so many options. The store is in the university village, so plenty of parking is available. Highly recommend this place!

I've been coming here for years, but this was my second visit in less than a month. A couple of…read moreweeks ago, I bought a pair of shoes along with custom insoles. They were definitely more expensive than what I could have found elsewhere, but I've always felt this place stands behind what they sell, so I didn't mind paying a little more. During that visit I also signed up for the VIP membership. For what it costs, the benefits seemed like a no-brainer, especially the 90-day return policy. After wearing the shoes for a while, though, I realized they just weren't the right fit for me. On top of that, the custom insoles had started squeaking every time I walked, which became impossible to ignore. I went back today expecting to return everything and maybe try something else. Instead, I met Yella. She never made me feel like I was inconveniencing her. Before talking about a return, she wanted to understand what wasn't working. She tried a few adjustments, asked questions, and then said something I honestly don't hear very often anymore: "What do you want to do?" It wasn't just something she said because she had to. She genuinely wanted to help me find the best solution. From there, the whole experience went to another level. She had me take off my shoes and socks, put me on a treadmill, and recorded how I walked and jogged. Then we moved over to another station where different sensors measured my feet from every angle. Finally, she showed me a detailed report on the screen explaining how my feet move, where the pressure points are, and why the original shoes weren't working as well as they should. I learned more about my feet in 20 minutes than I have in my entire life. The funny part is that I walked in planning to return roughly $400 worth of shoes and insoles. Instead, I walked out happy--and with another pair of shoes. The pair Yella recommended, along with the fitting technology, felt right the moment I put them on. Good products are easy to find. People like Yella are much harder to find. She turned what I expected to be a return into one of the best customer service experiences I've had in a long time. That's exactly why I'll keep coming back.

Came to buy runners, walked to the back past the staff talking amongst themselves on the running…read moremachines. Browsed for about 5 minutes with no one caring to offer assistance. Very awkward experience for a specialty running store, didn't feel like I should have to be the one to approach the staff who aren't busy to ask if they can assist. Was able to get runners elsewhere.

I came here when they first opened and got s mackinaw vest and a custom made tote that was gifted…read more I met Joey who is GREAT. He walked me through a CC Filson chore jacket and over the years he was a go to in anything Filson related. Jeremiah was also a go to for my winter needs. The knowledge of the craftsmanship and durability is unparalleled. Every staff that I chatted with including at the outlet are passionate and knowledgeable. It's nice to hear that many staff have put their clothing through the wringer and can share the story of the garment aged. Value, is paying for quality. I am friends with the Freeman owners and it made me happy to see the collaboration. I will have to say that the Filson brand is unfailing. It's unfortunate that Eddie Bauer and other outdoor brands just don't match. I wish post pandemic that many of the products weren't outsourced. I get it. Quality wise Filson is one of the best out there if not the best.

If you're looking for excellent outdoor wear, this is one of your best options in Ballard.read more

Came in on a Monday evening around 4:30pm. I was the only customer with three salespeople working,…read morebut they couldn't be bothered to greet or ask if I needed help. Along with poor/zero service, the selection was really small and limited. Will not be shopping here again.

Nice lil cop, nice lil ppl, ordered online, sweet and easy adventure from across town. Very on brandread more

I love this store. It's clean, styles are always changing, a decent sale rack and innovative…read moreproducts. I mean look at this ridiculous insulated beer can fanny. I also have a bunch of their apparel and love stopping by when I'm (regularly) perusing Ballard Ave.

I buy many of my gifts for people from Kavu! Great quality and fun prints, especially anything…read moremushroom or plant print. I like the backpacks for walks/hikes. The gift I give that gets the most reaction is the beer can belt.

Gonzo was excellent! He walked me through the full process of picking out dress ware. As someone…read morewho rarely wears fancy clothes he was awesome. Made it very easy and fun. Thanks Gonzo!

Incredible service. Extremely gracious and knowledgeable salespeople. Very generous in allowing me…read moreto return an item that was, technically, not returnable. This is my first bonobos experience and far exceeded expectations. I do not buy a whole lot of clothing. I buy quality music forever. But bonobos will be my next stop when it becomes necessary.